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Assistant Vice President Revenue Cycle Management

0 years

9 - 10 Lacs

Noida

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

management drive ai scaling technology cutting data accounting benchmarking vision resolve synthesize visualize prioritization coaching support automation engagement staffing planning escalation reporting service audit sigma training metrics governance collaboration controls updating leadership communication presentation learning integrity kit

Work Mode

On-site

Job Type

Part Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President Revenue Cycle Management!!
In this role, the incumbent will be responsible for OTC Operations, need to focus on continuous process improvement and adaptive to change. Develop & manage effective working relationships in the organization and actively liaise with all Key Stakeholders. Develop and document business processes and accounting policies to maintain and strengthen internal controls
Responsibilities
    Manage and own the end-to-end OTC process without supervision.
    Maintain strong customer relations & business acumen
    Responsible for all the activities related to Order to Cash domain including order management and fulfilment, credit management, claims, and collections
    Awareness/understanding of industry best practices and industry benchmarking. To create the vision from as is state to improved state for process
    Maintain strong customer relations & business acumen. Manage Client and Process independently and with minimum supervision
    Should be able to speak to US based clients to discuss the input and resolve any queries for disputes
    Leverage appropriate advanced and sophisticated methods and approaches to synthesize, clean, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need
    Consult to identify risks and opportunities that impact the performance of the business and convert them into analytical solutions and provide appropriate actionable insights
    Actively manage the business continuity plans for the process
    Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks
    Continuous coaching and developing Managers & Assistant Managers: hire, assess, and document performance
    Support team priorities and initiatives and effectively manage workload
    Team management & negotiation skills. Must have a Problem-solving attitude
    Lookout for automation opportunities to bring efficiency
    Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention
    Confirm that proper escalation procedures are followed according to established business practices
    Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership
    Understanding and Reporting of Service Level Agreement. Deliver the required data for audit purposes
    Exposure to Six Sigma training preferred, drive team to continuously improve in key operational metrics, analytical mindset to identify QPA/RPA opportunities and work with LDT team for implementation
    Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration between team members to meet deliverables
    Making the accounting process controls established through the internal policies
    Daily Quality Check for the matching which team has matched.
    Updating FLM Cockpit daily

Qualifications we seek in you!
Minimum Qualifications / Skills
    B. Com Graduate or equivalent experience. Should be Analytically & Academically sound
    Must have prior working and supervision experience in OTC domain
    Excellent Leadership skills. Demonstrated experience in resource management, team performance management, recruitment and training
    Excellent knowledge of MS Office and Excellent communication & presentation skills mandatory
    Experience in creating, implementing & driving Structured Action Plans

Preferred Qualifications/ Skills
    L3 Manager experience preferred
    Exposure to Six Sigma training preferred
    Candidates with valid US Visa preferred
    Experience with international process transition would be an added advantage

Why join Genpact?
    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
    Make an impact – Drive change for global enterprises and solve business challenges that matter
    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President

Primary LocationIndia-Noida

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 25, 2025, 8:08:57 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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