Application Support (L2 support)

About Position:

We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.

• Role: Application Support (L2 support)

• Location: Bangalore

• Experience: 4 to 7 Years

• Job Type: Full Time Employment

What You'll Do:

• You will design, develop and maintain high-performance applications using Application Support.
• You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
• You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
• You will collaborate with vendors to integrate lending system with their offerings.
• You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.

Expertise You'll Bring:

• You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
• Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
• Proven experience in giving support for Microservices based application
• Good understanding of Google cloud platform & services
• Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
• Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
• Strong troubleshooting skills and the ability to analyze logs and performance metrics.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
• Object-oriented analysis and design using common design patterns
• Good knowledge of Java and Angular
• Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Inclusive Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
• Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”