VP/Operation Lead

Job Description

Company Description Digital Web Solutions is a global leader in the digital marketing space with 15+ years of experience. The company provides white-labeled outsourcing services for SEO, website design, lead generation, content writing, and more to 58+ agencies and leading brands worldwide. About The Role- We are seeking a seasoned and driven senior leader to spearhead and scale our digital marketing operations. This role is for someone who is not only passionate & brings deep expertise across digital channels like SEO, Paid Media (Google Ads, PPC), and Social Media (LinkedIn and others), but also excels in team leadership, process design, and cross-functional collaboration. Someone with P&L accountability, process rigor, and people-first leadership . You’ll be responsible for managing a 200+ member team across various domains (Organic, Paid, Social, Creative, etc.), ensuring smooth day-to-day execution while also defining long-term strategy, building processes, and optimizing delivery and performance. This is a mission-critical leadership position – ideal for someone with COO-style thinking and a hands-on attitude to build scalable systems , develop people, and deliver results. Key Responsibility Leadership & Strategy Lead and inspire a large, diverse team of ~200 professionals across SEO, Paid Media, Social Media, Content, Design, Strategy, and Client Success. Define vision, goals, and roadmaps for each digital division while maintaining unified business objectives. Partner with the executive team to shape and drive company-wide strategy and operational alignment. Operations Management Build, scale, and streamline operational frameworks, processes, and SOPs to ensure delivery excellence and scalability. Implement KPIs and performance measurement frameworks across teams for data-driven decision-making and accountability. Lead workforce planning, resource allocation, and capacity building across all verticals. Digital Expertise Bring a nuanced understanding of digital marketing practices including SEO, Paid (Google Ads, Meta), and LinkedIn B2B campaigns. Stay ahead of digital trends and ensure our service offerings remain cutting-edge and client-relevant. Team Development & Culture Act as a mentor and people-first leader, with a knack for identifying high-potential talent and creating pathways for growth. Foster a high-performance, collaborative, and values-driven team culture. Champion learning, experimentation, and knowledge-sharing across teams. Client & Stakeholder Collaboration Ensure seamless collaboration between delivery teams, sales, client success, and product teams to drive holistic client satisfaction. Participate in key client discussions when needed and act as an escalation point for delivery concerns. Ideal Candidate Profile 10+ years of professional experience, with 5+ years in senior operational or business leadership roles within a digital-first organization. First-principles thinker who’s obsessed with solving problems, building systems, and owning outcomes. Proven experience in managing and scaling large cross-functional teams Deep working knowledge of at least two of the following: SEO, Paid Media (PPC), LinkedIn / Social Media, and Digital Strategy. Strong business acumen and ability to align marketing operations with company objectives. Process-oriented mindset with a bias for action and execution. Exceptional communication, interpersonal, and stakeholder management skills. Experience in building scalable systems, hiring top talent, and driving digital transformation. An MBA or equivalent leadership education is preferred, but not mandatory. Demonstrated P&L ownership experience — understanding levers of cost, pricing, margins, and operational efficiency. Why Join Us Be part of a fast-scaling digital business with ambitious goals Work closely with a passionate leadership team and shape company-wide impact Autonomy, ownership, and the opportunity to build from the ground up Competitive compensation and performance-linked incentives Why This Role is DifferentTrue ownership: This isn’t a support function — it’s one of the most critical growth levers in the company. Scale and impact: You'll directly influence the trajectory of a high-growth business and shape the future of digital services here. Seat at the table: You’ll work closely with the CEO/founding team on core business and strategic matters. High-performance culture: Join a leadership team that values intelligence, speed, trust, and execution. Show more Show less