Travel and Expense Analyst

Job Title: Travel & Expense Analyst Location: Pune Budget: Up to ₹8 LPA Experience Required: Minimum 2 years Job Summary: We are seeking a detail-oriented and proactive Travel & Expense Analyst to manage and support the organization’s Travel & Expense (T&E) operations, including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach, analytical mindset, and a strong ability to manage multiple tasks in a dynamic environment. Key Responsibilities: Serve as the lead administrator for Concur expense management and the corporate credit card program. Deliver superior customer service, training, and ongoing support to employees using the Concur T&E system. Assist employees with travel bookings as needed, ensuring adherence to company travel policies. Book healthcare provider travel as required. Perform regular audits of T&E expense reports and validate receipts in compliance with company policies. Process credit card applications and manage program-related activities. Reconcile credit card charges and billable expenses accurately and timely. Develop and maintain SOPs, user guides, and training documentation for T&E processes. Identify and implement process improvements for increased efficiency, compliance, and scalability. Support the preparation of departmental dashboard reports and assist in logistics for internal events and meetings. Manage multiple priorities and ad hoc tasks as assigned. Required Qualifications & Skills: Bachelor’s degree or equivalent combination of education and relevant experience. Minimum 2 years of hands-on experience with Concur Travel & Expense . Minimum 2 years of experience using a GDS system , preferably Worldspan . Strong organizational, analytical, and time management skills . Excellent written and verbal communication . High proficiency in MS Office Suite , particularly Excel and Word. Ability to work both independently and collaboratively in a team environment. Proactive, self-starter with a strong sense of ownership, urgency, and accountability . Capacity to handle calculations and reconciliations with precision. Able to adapt quickly and maintain effectiveness during periods of change or ambiguity. Preferred Skills: Prior experience in credit card program administration . Familiarity with corporate travel and expense policy compliance . Critical Competencies for Success: Business Acumen: Understands broader business and industry context to guide effective decision-making. Strategic Agility: Learns and adapts quickly; generates innovative solutions. Disciplined Execution: Delivers with quality and speed; results-driven. Organizational Collaboration: Works across teams and departments to ensure a unified approach and service excellence. Show more Show less