Sr. SAP OTC Support Analyst

Challenge Yourself and Impact the Future!

Element Solutions Inc. (NYSE: ESI) is a global specialty chemicals leader offering advanced solutions across electronics, automotive, industrial finishing, packaging, and energy markets. With 4,500+ employees in 50+ countries, we deliver innovation that drives performance.
More info: Investor Relations: Element Solutions inc. (ESI)

Who are we looking for?

Seeking a Sr. SAP OTC Support Analyst who supports enhancements across SAP ECC (NA, Asia, Europe) and S/4HANA. Key responsibilities include production support via ServiceNow, optimizing OTC processes (order mgmt., billing, pricing, credit), and collaborating with regional teams. Experience with SAP Fiori, RPA, and digital process optimization preferred. Strong knowledge of OTC flows including order processing, delivery, and invoicing in ECC and S/4HANA is essential

What will you be doing?

• Support OTC design, configuration, and deployment in SAP ECC & S/4HANA.
• Deliver SAP SD solutions: Order Mgmt., Pricing, Taxes, AATP, Billing, and Credit Mgmt.
• Define & optimize QTC, Pricing, Billing, Credit processes for scalability & compliance.
• Ensure alignment with global S/4HANA templates and local e-invoicing, tax, audit needs.
• Configure SAP Business Partner (BP): roles, account groups, functions, and master data.
• Manage Intercompany flows: cross-company orders, invoicing, transfer pricing, stock transfers.
• Support Output Mgmt.: EDI, Smart/Adobe Forms, APIs, print layouts.
• Collaborate across PTP, DTS, EWM, TM, GTS, QM, and FTM for process integration.
• Oversee SAP integrations, including eCommerce, tax engines, and external EDI/API interfaces.
• Translate business needs into scalable SAP OTC solutions.
• Use SAP Fiori, AI, and analytics to improve cycle time and customer experience.
• Engage in OTC issue resolution, root cause analysis and permanent fixes.
• Troubleshoot pricing, billing, tax, credit issues using OSS Notes, Debugging, and Tracing tools.
• Manage batch jobs, system performance, and documentation compliance.
• Develop functional specs, user stories, test scripts; coordinate with BTP/ABAP developers.
• Support UAT, integration testing, cutover, Hypercare, and test automation.
• Assist with audits, data migration, and compliance tracking.

Who are You?

• Bachelor’s degree in Logistics, Engineering, or related field (or equivalent experience).
• 12+ years’ hands-on SAP OTC experience in ECC & S/4HANA global environments.
• Proven SAP SD expertise with strong integration across S/4 core modules.
• Experience in at least one full-cycle SAP S/4HANA implementation or rollout; ECC 6.0 knowledge valued.
• Strong analytical, problem-solving, and result-oriented mindset.
• Capable of working independently and with remote, multicultural teams.
• Excellent verbal and written communication for effective stakeholder engagement.
• Demonstrated ability to challenge status quo, lead change, and improve processes.

What competencies will you need?

• Change Management: Embraces challenges and drives execution
• Creativity: Innovates within global template and clean core design
• Customer Focus: Understands and meets business needs
• Results Orientation: Takes accountability and delivers outcomes
• Self-Development: Continuously seeks growth and learning

We are Offering...

As part of our team here, in addition to a competitive Gross Salary you will be eligible to participate in a generous performance related bonus scheme. In addition, you will receive 3 comprehensive insurance benefits 1. GMC (Self/ Spouse and 2 Kids – INR 5 Lakhs coverage), 2. GPA – 5 Times of Annual Salary sum assured for Employee, 3. GTLI - 5 Times of Annual Salary sum assured for Employee. Also as an Employee benefit we offer free 2 meals on all working days.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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