Solutions & Sales Support Lead

Company Brief

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. We are hiring on behalf of one of our key US based client - a globally recognized service provider of flexible and scalable outsourced warehousing solutions, designed to adapt to the evolving demands of today’s supply chains.

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Background and experience:

• 15–18 years of experience in supply chain, 3PL solutions design & warehouse automation
• Proven experience in leading large-scale warehouse solution design and implementations
• Strong understanding of warehouse operations, layout optimization, labor planning, and material handling systems
• Excellent stakeholder management, presentation, and project delivery skills
• Global client-facing exposure preferred
• Exposure to international supply chain operations or global 3PLs
• Familiarity with simulation tools (AnyLogic, FlexSim, etc.)
• Lean Six Sigma certification (preferred)

Job purpose:

Solutions & Sales Support Lead will be the strategic bridge between sales and operations, leading the development of customized, automated warehouse solutions that meet client requirements and enable scalable, efficient, and cost-effective supply chain performance. You will support the business development cycle from solution design through proposal development, pricing, and client presentations.

Main tasks and responsibilities:

Solution Design

• Lead the design of innovative, automation-integrated warehouse and fulfillment solutions for prospective clients
• Analyze customer data (order profiles, SKU velocity, inventory mix) to create tailored solution blueprints
• Design facility layouts using tools like AutoCAD or similar, including racking systems, MHE, AS/RS, and robotics
• Select appropriate WMS, WES, or automation technologies aligned to client goals (e.g., throughput, labor reduction)

Sales & Pre-Sales Support

• Partner with sales and business development teams to translate client needs into winning solutions
• Own technical proposal creation including solution scope, layouts, cost models, and ROI/benefit justifications
• Participate in client meetings and RFP presentations as the subject matter expert (SME) for warehouse design
• Respond to RFIs, prepare solution decks, and support commercial negotiations from a design/operations lens

Implementation Support

• Work with engineering, operations, and project teams to ensure a seamless handover of solutions for execution
• Support post-sales reviews and continuous improvement discussions with clients
• Conduct technical feasibility studies, risk assessments, and validation of proposed designs

Stakeholder Collaboration

• Collaborate cross-functionally with automation vendors, technology partners, finance, and procurement to build holistic proposals
• Maintain a solution repository and continuously update based on learnings and evolving technologies

Education requirements:

Bachelor’s degree in Engineering, Supply Chain, Logistics, or related field (Master’s preferred)

Competencies and skills:

• Deep domain knowledge in warehouse operations and distribution logistics
• Strong understanding of WMS/WES, AS/RS systems, robotics (AMRs/AGVs), conveyors, and MHE
• Proficiency in AutoCAD, MS Excel (advanced), and data analysis tools
• Familiarity with WMS, TMS, and warehouse automation technologies (e.g., AS/RS, conveyors, robotics)
• Strong analytical thinking with cost-performance orientation
• Team mentoring, roadmap execution, and transformation delivery