Software Engineer 2

Your opportunity
At New Relic, we provide our customers real-time insights so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand, and tackle issues, analyze performance, and get the most out of their software and infrastructure. The Vertical Visualizations team is focused on building products that bring the power of observability to industry verticals such as Video, Advertising, Gaming, Healthcare, and E-commerce. This role requires experience across a broad range of technological areas with a strong aptitude to learn new technologies and design systems on the fly. The ideal candidate is not constrained by technological boundaries and definitions such as front-end or back-end. They are driven to solve problems using new technologies and to lead the team in doing so.

What you'll do

• Design, build, maintain, and scale full-stack solutions, encompassing both robust back-end services and intuitive front-end user experiences.
• Develop and optimize agents specifically for Video Players and Connected TV platforms, ensuring seamless data collection and integration.
• Participate in architectural definitions with a high degree of innovation and creativity, contributing to both client-side and server-side system designs.
• Create automation and tooling to make our systems more scalable and easier to deploy, covering the entire software stack.
• Work directly within a multidisciplinary team to help our customers and partners, collaborating on end-to-end solutions.
• Work in an agile environment with a DevOps approach – teams build and maintain their own software from end to end.

This role requires

• Bachelor’s degree in software development, engineering, or a related technical field.
• 3+ years of experience working as a software engineer with a strong computer science background and an aptitude for learning new languages quickly.
• Demonstrated experience in designing, developing, and maintaining large-scale software systems across both front-end and back-end technologies, utilizing modern programming languages and frameworks (e.g., Java, JavaScript/TypeScript with frameworks like React, Angular, or Vue.js).
• Proven ability to mentor a team of software engineers, guiding them towards technical excellence and ensuring the delivery of high-quality code.
• Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements.
• Experience with front-end development best practices, including responsive design, performance optimization, and cross-browser compatibility.

Bonus points if you have

• Contribution to open-source projects.
• Familiarity with the tech stacks mentioned above, specifically in the context of Video Players and Connected TV environments.
• Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects across the full stack.
• Experience in technical mentorship and helping level up the skills of other colleagues on the team.
• Experience with asynchronous programming techniques: streams, event-based flows, task queues, message queues.
• Familiarity with video streaming protocols and technologies (e.g., HLS, DASH, DRM).

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy