Senior Manager - Presales (CPaaS RCS)

Senior Manager - Presales (CPaaS RCS)

Mobility Sales| Mumbai (Lower Parel) Full-time

•Are you ready to be a Strategic partner for our GTM teams?

•Are you obsessed with equipping our Sales teams with the solutioning skills and ready to close on customers?

If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation!

What will you do?

- Collaborate with the sales team to understand client requirements and create tailored RCS/CPaaS solutions.

- Conduct product demonstrations and technical walkthroughs of CPaaS capabilities including RCS, SMS, WhatsApp, and Voice.

- Prepare solution proposals, RFIs, RFPs, and presentations aligned with customer goals.

- Map customer use-cases to product features and create mock journeys or proof-of-concept campaigns.

- Work closely with product and engineering teams to provide feedback and influence product roadmap.

- Stay updated on GSMA RCS protocols, Google Jibe standards, and CPaaS industry trends.

- Develop and execute GTM plans for CPaaS offerings, especially new RCS-based features or integrations.

- Help create enablement content for sales (pitch decks, battle cards, use-case playbooks).

- Define competitive positioning, ICP alignment, and vertical messaging for CPaaS.

- Partner with product marketing to support launch readiness and messaging consistency.

- Participate in analyst briefings, webinars, and industry events to establish thought leadership.

What are we looking for?

- 8 to 10 years of experience in Pre-Sales, Solution Consulting, or GTM roleswithin a SaaS, CPaaS, or Telecom environment.

- Strong domain know owledge in CPaaS (RCS, SMS) and understanding of messaging workflows, fallback logic, and APIs.

- Demonstrated success in owning solution cycles with enterprise clients.

- Exposure to GTM planning and cross-functional coordination with sales, marketing, and product.

- Familiarity with customer engagement use-cases in industries like BFSI, eCommerce, Retail, or D2C.

- Exceptional communication, storytelling, and presentation skills.

- Experience with Postman, Swagger, or similar tools for API testing is a plus.

- Any Graduate , MBA - Marketing and International Business preferred.

Why Netcore?

- Netcore Cloud stands as a pioneering leader in customer engagement and experience (CEX) solutions. We empower businesses of all sizes to personalize customer journeys, optimize marketing campaigns, and drive unparalleled growth. As a cutting-edge SaaS company, we deliver AI-powered customer experiences that have earned the trust of global brands like Tommy Hilfiger, Crocs, Hamleys, McDonald's, Kentucky Fried Chicken, and The Body Shop for over 25 years.

- Our impact is substantial: we proudly serve 6,500+ clients across 40+ countries, deliver 20 billion emails a month, and meticulously track 120 trillion marketing events every year. Innovation is in our DNA; Netcore Cloud is recognized as the first and leading AI/ML-powered Customer Engagement and Experience (CEE) Platform. We help B2C brands significantly boost engagement, conversions, revenue, and retention through our advanced SaaS products, which enable personalized engagement across the entire customer journey and build truly amazing digital experiences.

- Our comprehensive Martech platform seamlessly integrates: Customer Engagement, Emails, Personalization, Product Experience, Search, Browse, Recommendations, and Analytics.

-Netcore uniquely combines deep industry experience with an agile, forward-thinking mindset. We are the trusted partner for over 70% of Unicorns in India, solidifying our position as a top-rated customer engagement & experience platform globally. Headquartered in Mumbai, our global footprint extends across 14 countries, including key markets like the United States and Germany.

- Our consistent recognition as a Great Place to Work for the seventh consecutive year underscores our commitment to being a truly people-centric company, where every individual is a valued family member.

A career at Netcore Cloud is more than just a jobit's an exceptional opportunity to shape the future of customer experience. For more information, we invite you to visit netcorecloud.com or follow us on LinkedIn.

Why Join Us?

- Work th intersection of technology, strategy, and marketing in a future facing industry.

- Help shape the CPaaS and RCS roadmap for leading global brands.

- Fast-paced, growth-oriented culture with flexible work options and global exposure.