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S2P-AM (AUS Buffer)

0 years

0 - 4 Lacs

Bengaluru

Posted:4 days ago| Platform: GlassDoor logo

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Skills Required

drive ai scaling technology cutting data marketing automation management purchasing support procurement collaborative compliance service constraints planning development flow leadership model governance reporting engagement sourcing report invoicing metrics analytics excel erp oracle sap ariba learning integrity kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Assistant Manager, Source to Pay
In this role, you will accelerate growth by creating scalable webinar marketing programs through automation. Join our team if you have a passion for digital marketing and want to set up webinars in a global, virtual environment.
Responsibilities:
    Lead and provide day-to-day management to a dedicated Buydesk Team to deliver timely, ensure quality and value add purchasing services and advice to the department
    Support the Procurement team in the day-to-day management by promoting and facilitating a collaborative and integrated approach to the delivery of an end to end supply, procurement and purchasing service
    Monitor compliance against the purchasing Policy and help educate internal customers on purchasing processes
    Oversee and manage a quality of service provided by the team
    Actively manage the requisition queue and support in New Vendor Setups / Modifications
    Resolution of Disputed Invoices for Price / Quantity / GR related Blocks
    Provide Customer Service support to Requestors / End Users on Procurement Processes, Order Status etc.,
    Promote continuous improvement of Process Efficiencies
    Need to coordinate with different stakeholders and ensure closure of e2e process
    Supplier relationship management- at the transactional end, focus on execution of task or item within the constraints of the purchase order
    Develop and maintain a high performing team by effectively implementing the process Performance Planning and Reviewing Framework
    Build capability within the Team by implementing development plans
    Manage communications and the flow of information to and from the Team so that individual team members are kept informed of and are aligned to Process, Business and Departmental initiatives, objectives and priorities
    Provide clear leadership and direction around day-to-day management of the Team’s work
    Lead in a manner consistent with the Department’s values by encouraging the application of best practice / proven S2P practices and processes
    Role model, active participation in, and commitment to, the implementation of change and organizational development initiatives and contribute to the development, leadership and governance of the process
    Participate in Department, Business and group development initiatives
    Undertake other tasks that the Department may reasonably require
    Contribute to the promotion and effective implementation of changes to policy and procedure for the benefit of the process
    Complete reporting, both internally to the team and to business, and externally when required
    Build effective relationships across Genpact and with stakeholders in order to drive support and commitment to the Procurement and Purchasing Policy and processes
    Manage engagement with internal customers to monitor and obtain feedback on purchasing service levels and outcomes
    Manage effective communications to internal customers about Purchasing services and changes to business processes
    Oversee the sourcing process within the purchasing team
    Manage purchasing processes and allocate requisitions to resources and other purchasing based service requests
    Monitor the requisitions queue to ensure timely responses to, and management of, all requisitions by the team
    Assess, monitor and report on the risks associated with purchasing
    Monitor compliance of the purchasing process
    Is responsible for ensuring receipting and invoicing processes are monitored and managed within SLA standards
    Track and report out the metrics at an agreed frequency
    Report on KPI for team performance
    Communicate with Stakeholders and positively engage with them to achieve a desired outcome
    Work towards simplifying the process through continuous improvements
    Need to ensure the Standard Operating Procedures are put in place with the latest updates
    Work with AP team to get working the invoices resolution
    Complex Decision-making- Evaluate multiple options to determine the best course of action for situations where there is not one “right answer”

Qualifications we seek in you!
Minimum Qualification:
    Graduation (in any field)
    Meaningful work experience in a sourcing role preferably with indirect services experience
    Business knowledge and day to day understanding Sourcing and Procurement activities
    Good communication and analytical skills.
    Strong analytics skills
Preferred Skills:
    Strong customer centric focus, relationship management with key partners, persuasive, negotiating, proactive and can do attitude a must
    Good command of MS Office Tools (i.e. excel, ppt)
    Exposure to ERP systems (Oracle / SAP / Ariba / Emptoris any other S&P tools is positive)
Why join Genpact?
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 28, 2025, 1:55:10 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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