Revalsys Technologies - Business Analsyt - Jira

Key Responsibilities

• Utilize your in-depth knowledge of JIRA to customize workflows, dashboards, and reports that meet the needs of various stakeholders.
• Act as the primary point of contact for all JIRA-related queries and issues, providing technical guidance and support to team members.
• Conduct regular training sessions and workshops to enhance team members' proficiency in JIRA and promote best practices.
• Collaborate with stakeholders to gather and document business requirements, user stories, and acceptance criteria.
• Analyse and document business processes, identifying areas for improvement and efficiency gains.
• Facilitate meetings and workshops to elicit requirements and resolve conflicts or ambiguities.
• Work closely with developers and QA teams to ensure accurate translation of requirements into actionable tasks within JIRA.
• Monitor project progress and performance metrics using JIRA reports and dashboards, providing insights and recommendations to enhance project delivery.
• Data analysis & MIS for current product performance using advanced excel & functions, charts, macros, SQL and Power BI dashboards.
  

Skills & Qualification

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience 2 years working as a Business Analyst in a software development environment.
• Extensive hands-on experience with JIRA, including configuring workflows, customizing dashboards, and creating reports.
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Strong problem-solving skills and a proactive approach to identifying issues and implementing solutions.
• Relevant certifications (e.g, Certified Scrum Master, JIRA Administrator) are a plus.
• Hands on Experience of Advance Excel, SQL, Power Bi