Release Manager [T500-19162]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

Position Title: Release Manager

Corporate Title: Analyst, Product Management

Location: Bengaluru

Job Profile

Position details:

As a Release Manager, you will lead and coordinate the planning, scheduling, and execution of software releases across multiple platforms and business units. This role is critical to ensuring the integrity and stability of production environments while supporting the bank’s strategic transformation initiatives. The ideal candidate will bring strong management experience, particularly in regulated environments, and a proven ability to manage cross-functional teams and complex release cycles. This role requires with modern data engineering practices to support Customer Identity Access Management (CIAM) initiatives.

Roles and Responsibilities:

• Manage product implementations from initiation of release documentation to implementation plan documentation, deployment team pre-planning, deployment exercise management and ownership, and post-implementation support.
• Participate in maintaining the systems' support, access and updating function
• Monitor end-user usage of systems and perform daily administrative tasks
• Maintain and publish the release schedules for new functions or applications and maintenance updates
• Provide evaluations for daily and long-term application development needs
• Participate in scoping discussions with business stakeholders
• Translate business requirements and product solutions into well documented Jira tickets for engineering to work on
• Validate implementations meet business requirements, iterate as needed with system engineers
• Communicate systems changes to users and stakeholders
• Participate in analyses to connect data to user needs and behaviors to inform continuous improvement opportunities

Job Requirements:

• Degree or equivalent work experience equally preferable.
• Degree in Computer Science, Information Systems or related discipline.

WORK EXPERIENCE:

• Experience building software products as a product operations-focused professional
• Experience within a technology organization in the financial industry
• Experience supporting and standardizing systems' usage for multiple user types
• Experience operating in an Agile environment

FUNCTIONAL SKILLS:

• Experience with handling CI/CD
• Good understanding of technical concepts and considerations in building complex web applications, systems integration, and comfort in working closely with engineers
• Familiarity with Atlassian suite of applications, including Jira, Confluence, and Advanced Roadmaps
• Basic understanding of data visualization
• Working knowledge of Jira Query Language (JQL) preferred

FOUNDATIONAL SKILLS:

• Communicates effectively
• Identifies multiple paths to success through the development of analytical, critical thinking, and decision-making skills
• Exercises sound judgement and strives for continuous improvement
• Demonstrates optimism, resilience, flexibility, and openness to others' ideas
• Learns while doing
• Actively listens and asks thoughtful questions
• Leverages available technology to achieve efficiency and results
• Engages inclusively and with intent
• Always act with integrity
• Analytical thinking
• Iterative problem-solving
• Serving as a trusted advisor
• Thinks big picture and understands the potential risk and impact of decisions
• Ability to lead through influence and drive results
• Exceptional time management skills
• Strong attention to detail
• Stay on top of tasks and responsibilities; works well with minimal supervision; responds in a timely manner Exceptional ability to execute and drive change while never losing site of the basics (pro-active and determined)
• Strategic, creative, and innovative mind
• Absolute self-starter who will take the lead and initiative to find and resolve problems
• Team player attitude with emphasis in thriving and learning