QA Lead

Job Summary:

webshops QA Lead

Key Responsibilities:

Leadership and Oversight:

• Lead and manage the QA team, including internal QAs locating in different geographies, QA resources augmented by our vendor partner and external QA partners.
• Ensure all QA activities align with company goals and standards.
• Provide guidance and mentorship to QA team members.
• Ability to investigate on testing tools and technologies & recommend the right fit.

Quality Assurance Strategy:

• Develop, implement, and maintain QA strategies, policies, and procedures.
• Continuously improve QA processes and methodologies.
• Define and track QA metrics to measure the quality and effectiveness of testing efforts.

Test Planning and Execution:

• Oversee the creation and execution of comprehensive test plans and test cases.
• Ensure thorough testing of software applications, including functional, regression, performance, and security testing.
• Coordinate testing efforts with development and product teams.

Automation Testing:

• Improve and expand the company's automation testing framework.
• Identify and implement appropriate test automation tools and technologies.
• Mentor and train team members on best practices in test automation.
• Ensuring our automation is always topnotch to support a true CI/CD release strategy.

Collaboration and Communication:

• Act as the primary point of contact between the internal team and Infosys QA resources.
• Facilitate effective communication and collaboration between QA, development, and product teams.
• Participate in regular meetings and provide updates on QA activities and progress.

Issue Management:

• Oversee the identification, reporting, and resolution of software defects.
• Ensure timely and accurate documentation of issues and their resolutions.
• Conduct root cause analysis for critical issues and implement corrective actions.

Continuous Improvement:

• Stay up-to-date with industry trends and best practices in quality assurance.
• Promote a culture of continuous improvement within the QA team.
• Evaluate and implement new tools and technologies to enhance QA capabilities.

Qualifications:

• 5+ years of experience in software quality assurance.
• Very high level of ownership, proactivity and commitment.
• Not afraid to challenge the status-quo.
• Strong understanding of

  QA methodologies, tools, and processes

  .
• Extensive experience with both

  manual and automated testing

  .
• Proficiency in

  test automation

  tools such as

  Selenium, QTP, Cucumber, or similar

  .
• Experience with

  Agile

  and

  DevOps methodologies

  .
• Experience with true

  CI/CD release

  approach.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Certifications in

  QA

  or related areas (

  e.g., ISTQB, CSTE

  ) are a plus.
• Experience in

  eCommerce / Webshops.