Product Analyst-Gaming

Job Title: Product Analyst- Gaming

Company: Charles Technologies

Location: Chennai, India

About Us: Charles Technologies is a dynamic startup based in Chennai, dedicated to creating innovative gaming mobile applications that transform user experiences. We are looking for a talented and analytical Product Analyst to join our team and support in the gaming industry.

Product Analyst – Gaming

We are seeking a passionate and analytical Product Analyst to join our gaming team. You will play a pivotal role in shaping the player experience by leveraging data to drive product decisions, optimize user journeys, and enhance monetization strategies.

Player & Revenue Funnel Analytics

• Analyze player behavior across the full lifecycle: acquisition, onboarding, engagement, monetization, and retention.
• Identify friction points and drop-offs in key funnels (e.g., tutorial completion, in-app purchases, session frequency).
• Build and maintain dashboards to track KPIs like DAU/MAU, ARPU, CLTV, churn, and session length.
• Segment players by behavior, value, and engagement to inform personalized experiences and targeted campaigns.

Game Integrity & Fraud Detection

• Monitor gameplay and transaction data to detect anomalies such as bot activity, bonus abuse, or multi-accounting.
• Collaborate with engineering and data science teams to refine rule-based and ML-driven fraud detection systems.
• Investigate flagged behaviors and contribute to evolving platform trust and safety protocols.

Product Experimentation & Feature Insights

• Define success metrics and hypotheses for new game features, events, and monetization mechanics.
• Partner with product managers and designers to run A/B tests and interpret results.
• Analyze feature adoption, player feedback, and business impact to guide iteration and roadmap planning.

Reporting, Tooling & Visualization

• Develop intuitive dashboards and visualizations using tools like Power BI, Tableau, or Looker.
• Ensure accurate tracking of in-game events and user actions via analytics platforms (e.g., Firebase, Amplitude).
• Present insights through compelling storytelling to cross-functional stakeholders.

Ad-Hoc & Exploratory Analysis

• Conduct deep dives into gameplay data to uncover hidden trends and player motivations.
• Provide actionable insights that influence game design, monetization strategies, and player engagement initiatives.

Qualifications

• MBA is preferred
• 2–5 years of experience in product or game data analytics.
• Proficiency in SQL and data visualization tools.
• Experience with A/B testing frameworks and behavioral analytics.
• Passion for gaming and a deep understanding of player psychology and game mechanics.

Perks & Benefits:

• Central Location: Conveniently located in the heart of the city, with parking facilities and well-served by public transport including buses and Chennai Metro.
• Meals and Refreshments: Lunch, tea/coffee, snacks, and refreshments provided throughout the day.
• Insurance: TATA AIG Family Group Insurance for INR 5.0 Lakhs (Coverage: Self + Spouse + Up to 3 Children).
• Professional Development: Opportunities for continuous learning and growth.
• Team Outings and Events: Regular team-building activities and events.
• Employee Recognition: Programs to acknowledge and reward outstanding performance.