Operations Manager

Job Summary:

We are looking for a dynamic and strategic Marketing & Operations Manager to lead and manage the marketing initiatives and oversee daily operations of our software development company. The ideal candidate will be responsible for brand positioning, lead generation, customer acquisition, team coordination, project tracking, and ensuring timely delivery with quality execution.

Key Responsibilities:Marketing:

• Plan and execute marketing strategies to promote software products and services.
• Manage digital marketing campaigns including SEO, SEM, email marketing, and social media.
• Generate leads through online/offline marketing activities.
• Conduct market research to identify new trends and opportunities.
• Manage the company website, content strategy, and product branding.
• Work with the sales team to create product pitches, brochures, and presentations.
• Organize and participate in trade shows, tech events, and product demos.
• Track ROI on marketing campaigns and optimize for better performance.

Operations:

• Oversee and streamline the day-to-day operations across departments (development, support, sales).
• Coordinate with the development and delivery teams to ensure timely project execution.
• Monitor resource allocation and productivity.
• Maintain and improve internal operational processes and systems.
• Prepare performance and project status reports for management review.
• Identify and resolve operational issues to ensure client satisfaction and timely delivery.
• Manage vendor/supplier coordination if applicable..

Key Skills & Qualifications:

• Bachelor's/master’s degree in marketing, Business Administration, or related field.
• Minimum 5 years of experience in marketing and operations roles, preferably in the software/IT industry.
• Strong understanding of SaaS-based products and software development lifecycle.
• Excellent communication and leadership skills.
• Proficiency in CRM tools, project management software, and digital marketing platforms.
• Analytical mindset with the ability to interpret data and make decisions.
• Ability to multitask and handle high-pressure situations.

Job Type: Full-time

Pay: ₹60,000.00 - ₹100,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Experience:

• total work: 7 years (Preferred)

Work Location: In person