Manager, Quality Assurance

Company Description

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.We are building a new development hub in Pune, India to support our platform modernization journey. We’re looking for a QA Manager who can build, coach, and inspire a team that combines technical rigor with a product mindset. You will be a cultural bridge—helping engineers and analysts in India become trusted thought partners to their global peers.You will lead your team to deliver automated and exploratory test strategies, evaluate product quality from a risk and business impact perspective, and ensure our platform rebuild meets our highest standards for reliability, usability, and customer value.The India QA team will work as an integrated part of a global engineering and product ecosystem. Our tech stack includes:

• Cloud Infrastructure: Amazon Web Services (AWS)
• Code & Pipeline Management: GitHub, GitHub Actions
• API Testing Frameworks: C#-based automation for RESTful APIs
• UI Test Automation: Playwright (JavaScript/TypeScript)
• Performance Testing: NBomber for load simulation and benchmarking
• Test Case Management & Quality Artifacts: Zephyr, Jira
  

You will help the team apply these tools effectively—but more importantly, you will guide their thinking to ensure quality is measured in terms of customer success, business risk, and data integrity.

Key Requirements And Responsibilities

• Build and lead a high-performing team of QA Analysts in India.
• Champion a culture where quality means "Does this solve the right problem?", not just “Does this have bugs?”
• Coach team members to think like product owners and develop empathy for global customers.
• Drive the development of test strategies across data ingestion, transformation, and UI layers.
• Maintain quality documentation and audit artifacts (SOC2, ISO9001).
• Work with Engineering, Product, and Automated Testers to define and monitor meaningful quality metrics.
• Foster strong collaboration across India and global teams, acting as a connector and facilitator.
  

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

• 10+ years of experience in QA or software development, with 3+ in leadership.
• Track record of building and mentoring effective teams.
• Strong hands-on understanding of QA in both automated and exploratory forms.
• Able to translate business goals into quality goals and communicate quality value to non-technical stakeholders.
• Experience with Agile, test automation tools, and distributed teams.
• Strategic thinker, but also ready to roll up sleeves when needed.
• Confident communicator in a cross-cultural setting—comfortable giving and receiving feedback across hierarchies.
  

Additional Information

Life at Assent

Wellness:

We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits:

It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent:

There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning:

At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.