Manager, Partner Management

Manager, Partner Management

As a key member of the Partnerships organization, you will collaborate cross-functionally with Sales, Enablement, Marketing, Product, and Support teams to deliver a seamless and scalable partner experience.

Key Responsibilities:

Team Leadership & Management

• Lead, coach, and develop a high-performing team across Partner Development and Technical Partner Services functions.
• Drive team goals, KPIs, and operational rhythm to ensure consistency, accountability, and measurable impact.
• Provide mentorship, performance feedback, and career development support.

Partner Development

• Oversee partner development initiatives, training, and engagement programs to activate and grow productive partner relationships.
• Align with regional and global GTM teams to drive partner readiness and field collaboration.
• Track and report partner activity, adoption, and influence across the sales cycle.

Technical Partner Services

• Ensure technical enablement and integration support for partners, including connector management, sandbox provisioning, and troubleshooting.
• Collaborate with Product and Engineering teams to streamline issue resolution and improve partner-facing tools.
• Continuously improve internal processes and documentation to support partner scalability.

Cross-Functional Collaboration

• Serve as a liaison between the partner ecosystem and internal stakeholders to gather feedback, resolve friction, and unlock co-sell opportunities.
• Work closely with Alliances, Sales Ops, and Partner Marketing on initiatives that drive partner impact and revenue.

What We’re Looking For:

• 10+ years of overall experience, 5+ years in project management with 4+ years in a people management role.
• Strong business acumen and experience managing both business-facing and technical teams
• Strong understanding of partner ecosystems, ideally within SaaS or cloud environments is desirable
• Excellent communication, stakeholder management, and problem-solving skills.
• A data-driven mindset with the ability to drive outcomes through insights, collaboration, and process improvements.