As a member of our team, you will manage the design, architecture, operation, and advocacy of our observability platform tools. You will use your software engineering expertise to address both technical challenges related to application reliability. Our mission is to enhance system and performance through observability solutions. Candidate will report to Manager, Site Reliability Engineering. What Your Responsibilities Will Be Observability Tools: experience with open-source observability tools such as Grafana, Prometheus, Mimir, Loki, FluentD, OpenTelemetry, and Tempo. Experience designing, implementing, and managing observability platforms to monitor the performance and reliability of distributed systems. AI-Enhanced Observability: Exposure to AI/ML-based observability tools and techniques, including anomaly detection, predictive analytics, automated alert tuning, and root cause analysis using machine learning. Service Level Goals/Indicators (SLOs/SLIs): experience in building SLOs/SLIs, instrumenting applications for monitoring, and creating meaningful alerts to ensure system reliability and performance. Linux Fundamentals: Solid experience in administering, securing, and performance tuning Linux distributions. Proficiency in managing Linux environments to support observability tools. Troubleshooting: Experience with diagnosing and resolving complex technical issues in distributed systems using observability data. Experienced in root cause analysis and incident management. Software Engineering: understanding of software engineering principles, with a focus on integrating observability into the development process. Experience working in collaborative engineering teams, with a emphasis on testing and code quality. Automation: A strong desire to automate monitoring processes, reducing manual toil, and improving system reliability. Containers/Kubernetes: understanding of managing and maintaining container-based systems, within Kubernetes environments. Experience deploying observability solutions in containerized architectures. Infrastructure-as-Code: Experience deploying and maintaining infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform or Pulumi, for observability systems. Technical Writing: create clear, comprehensive documentation and diagrams for observability systems to support other engineering teams. Customer Satisfaction: A for ensuring the satisfaction of internal customers (engineering teams) by providing reliable observability solutions that meet their needs. Experience with Learning: interest in expanding knowledge of the broader technology landscape, in monitoring technologies and emerging AI/ML advancements for site reliability and system monitoring. What Youll Need to be Successful Experience Minimum 8 years of experience in a SaaS environment. Bachelors degree in computer science or equivalent. Participate in an on-call rotation.

What Youll Do This role will be able to: Deliver actionable insights that inform and influence strategic corporate initiatives through the derivation and curation of key performance metrics Develop a deep understanding of both business processes and the technologies that enable them, delivering insights are grounded in operational reality and technical feasibility Play a critical role in translating complex data into meaningful narratives that drive executive decision-making and shape future business performance. Find success in this role by demonstrating the ability to connect the dots between data, strategy, and outcomes This role will be part of the Global Analytics and Insights organization, reporting to the Pre / Post Sales Insights team. The position will partner with Marketing, Sales Development, Customer Success, Global Support, GoLive, Compliance, and many other teams to provide detailed analyses and insights This will be a hybrid position (#LI-Hybrid) What Your Responsibilities Will Be Owning the value stream for critical business processes, ensuring alignment between insights, operational goals, and the development of scalable, long-term analytical solutions Facilitating and managing cross-functional partnerships to drive effective communication, alignment, and execution of process improvements and strategic initiatives Delivering data-driven insights and performance metrics that inform key decisions and support the successful implementation and measurement of business strategies Engaging regularly with senior executives and key stakeholders, including major customers, to present findings, influence direction, and ensure solutions address high-impact business needs What Youll Need to be Successful Minimum of: 8 years of related experience with a Bachelor s degree, or 5 years with a Master s degree, or 3 years with a Ph.D., or Equivalent combination of education and experience Demonstrated advanced SQL skills and data modeling expertise Strong understanding of business principles and concepts Proven ability to bring in best practices and streamline workflows Proactively creates solutions for process improvement and efficiency gains Leverages subject matter expertise (SME) and intellectual curiosity to drive results How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Minimum of: 8 years of related experience with a Bachelor s degree, or 5 years with a Master s degree, or 3 years with a Ph.D., or Equivalent combination of education and experience Demonstrated advanced SQL skills and data modeling expertise Strong understanding of business principles and concepts Proven ability to bring in best practices and streamline workflows Proactively creates solutions for process improvement and efficiency gains Leverages subject matter expertise (SME) and intellectual curiosity to drive results Owning the value stream for critical business processes, ensuring alignment between insights, operational goals, and the development of scalable, long-term analytical solutions Facilitating and managing cross-functional partnerships to drive effective communication, alignment, and execution of process improvements and strategic initiatives Delivering data-driven insights and performance metrics that inform key decisions and support the successful implementation and measurement of business strategies Engaging regularly with senior executives and key stakeholders, including major customers, to present findings, influence direction, and ensure solutions address high-impact business needs

What Youll Do Were looking for a VAT Analyst to join our team! Youll manage VAT and EORI applications, processing certificate and service changes across multiple countries. Youll also support customers by providing clear, accurate guidance throughout these processes to guarantee a smooth experience. You are communicative, and comfortable working across systems such as Salesforce, SharePoint, and internal tracking tools. Youll also help identify and address process improvements, collaborating with colleagues across departments, and ensuring our operational standards are met. You will report to the Team Lead of Taxation. What Your Responsibilities Will Be Process VAT/EORI applications, Power of Attorney updates, and service cancellations across multiple jurisdictions, ensuring adherence to operational targets and quality standards. Deliver concise, and applicable customer communication, guiding them through the process to avoid delays. Prepare and submit accurate application packs to tax vendors and authorities, coordinating with customers to resolve any queries. Maintain up-to-date records in internal systems (Product platforms, SharePoint, Salesforce, trackers) and follow up on pending actions. Respond to customer queries and Salesforce cases and empathy, taking full ownership of the resolution process. Manage shared mailboxes and case queues, escalating to maintain workflow efficiency. What Youll Need to be Successful 2+ years of prior experience in VAT processes, experience in compliance or tax support roles will also be considered. Engage in clear and thoughtful communication in both written and verbal forms with diverse teams and stakeholders in different geographies. Collaborative, go-getter, and open to learning #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. 2+ years of prior experience in VAT processes, experience in compliance or tax support roles will also be considered. Engage in clear and thoughtful communication in both written and verbal forms with diverse teams and stakeholders in different geographies. Collaborative, go-getter, and open to learning #LI-Onsite Process VAT/EORI applications, Power of Attorney updates, and service cancellations across multiple jurisdictions, ensuring adherence to operational targets and quality standards. Deliver concise, and applicable customer communication, guiding them through the process to avoid delays. Prepare and submit accurate application packs to tax vendors and authorities, coordinating with customers to resolve any queries. Maintain up-to-date records in internal systems (Product platforms, SharePoint, Salesforce, trackers) and follow up on pending actions. Respond to customer queries and Salesforce cases and empathy, taking full ownership of the resolution process. Manage shared mailboxes and case queues, escalating to maintain workflow efficiency.

What Youll Do Job Summary As a Compliance Analyst you will report to Lead/ Manager. For Telecom Sales & Use Tax, you ll make sure client tax data is correctly used to prepare and file returns for different jurisdictions (state, county, city, etc.). This supports our promise of Tax Compliance done right. In this role, youll review transactions and tax rates, work independently in a fast-moving environment, and focus on accuracy. Avalara is growing fast and staying ahead through innovation and technology. #LI-Onsite (Pune) What Your Responsibilities Will Be You will have to prepare, review, and file communications sales/use, business & occupation, gross receipts, UUT, and PUC tax returns across multiple jurisdictions and filing frequencies. You will have to process and validate client data files for return preparation. You will maintain and update customer details, tax calendars, and filing schedules. You will research and resolve tax notices from jurisdictions on behalf of clients. You will have to complete reconciliations, QA reviews, and other pre/post-filing tasks. You will have to prepare month-end reports and summaries for client records. You will have to ensure timely and accurate filings by managing workload. You will have to identify and recommend process improvements or automation opportunities. You will participate in departmental projects and help enhance workflows and procedures. You will have to support ad-hoc tax-related projects and collaborate with teams to improve accuracy and efficiency. What Youll Need to be Successful Qualifications 5 to 6 years in multi-jurisdictional sales and use tax/communications preparation and filing. Bachelor s degree or a master s degree in Finance with 4 years of relevant experience. Quick to learn new software and tools. Advanced knowledge of Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Team player Teamwork-oriented with a strong focus on customer satisfaction Youre careful with details, well-organized, and looking for ways to improve. You work well with others and aim to keep customers happy by providing timely solutions. How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Qualifications 5 to 6 years in multi-jurisdictional sales and use tax/communications preparation and filing. Bachelor s degree or a master s degree in Finance with 4 years of relevant experience. Quick to learn new software and tools. Advanced knowledge of Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Team player Teamwork-oriented with a strong focus on customer satisfaction Youre careful with details, well-organized, and looking for ways to improve. You work well with others and aim to keep customers happy by providing timely solutions. You will have to prepare, review, and file communications sales/use, business & occupation, gross receipts, UUT, and PUC tax returns across multiple jurisdictions and filing frequencies. You will have to process and validate client data files for return preparation. You will maintain and update customer details, tax calendars, and filing schedules. You will research and resolve tax notices from jurisdictions on behalf of clients. You will have to complete reconciliations, QA reviews, and other pre/post-filing tasks. You will have to prepare month-end reports and summaries for client records. You will have to ensure timely and accurate filings by managing workload. You will have to identify and recommend process improvements or automation opportunities. You will participate in departmental projects and help enhance workflows and procedures. You will have to support ad-hoc tax-related projects and collaborate with teams to improve accuracy and efficiency.

What You’ll Do Avalara Professional Services is seeking an experienced functional consultant familiar with the implementation of software that supports Enterprise Resource Planning (ERP), retail, and e-commerce solutions to join our growing Professional Services team as a Project Consultant in one of our corporate offices. The Project Consultant (YOU!) takes the lead for the launch of client Avalara AvaTax software projects. The Project Consultant manages our client relationship and helps guide the client through their tax and compliance automation programs. This is an excellent opportunity for you to join an group of professionals dedicated to exceeding customer expectations in the delivery of sales and use tax automation services.You will work from Pune office 5 days in a week. You will report to Manager, implementation What Your Responsibilities Will Be Articulate and manage the scope of work for client-initiated projects related to software and data services.Monitor client projects and to keep projects moving forward with the support of the project team.Understand customer requirements and follow documented best practices for sales and use tax automation.Comprehend and convey our requirements related to business processes, data transformation and reporting.Assist clients with completing testing plans and procedures.Train clients on all Avalara products, integrations, and services.Keep projects and internal systems up to date throughout project lifecycle. What You'll Need to be Successful 2 - 3 years of software delivery within the B2B sector.Understand and conceptualize accounting and tax processes.You have experience working with clients at all organizational levelsYou are teamwork-oriented with a focus on customer satisfaction and business development.Bachelor's degree or equivalent experienceExperience with multiple ERP and e-commerce solutions with a focus on sales order/invoicing processes.Demonstration of the Avalara Success Traits.Excellent references from management, team members and cross-functional employees at Avalara. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity EmployerSupporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

O que você fará: You will further develop our privacy governance that aligns with domestic and international regulations. The manager will conduct regular privacy risk assessments and manage privacy impact assessments across the company. Main responsibilities include the delivery of training programs aimed at promoting a strong culture of data protection awareness amongst employees. By advocating for privacy by design principles and practices, the Privacy Compliance Manager will ensure Avalara upholds the highest standards of data protection to improve our compliance posture and build trust with partners. Quais serão as suas responsabilidades: Conduct privacy compliance activities, including working with data owners and stewards on creating privacy impact assessments, records of processing activities, data protection impact assessments, and privacy gap analyses Identify gaps in internal privacy compliance and documentation; report on related metrics Work with partners such as Legal, Risk, Security, Product and Engineering to ensure processes are in place to manage evolving privacy obligations, including the management of data subject access requests As an important member of Avalara's Global Privacy Office, facilitate and manage process tracking Help implement Privacy by Design principals into product development Champion privacy awareness across the company through developing training on privacy policies, procedures and global regulations Keep up to date with new technologies and regulatory changes, advising the Privacy Office and senior management on privacy trends and compliance strategies Support projects to address global privacy obligations across multiple teams Manage privacy related inquiries from all partners Track, investigate, and help respond to privacy/security incidents O que precisa possuir para ser bem sucedido: You have 5+ years experience managing privacy programs You have a completed Bachelor's degree You enjoy using your knowledge of GDPR, CCPA" DPDPA and LGPD You have some experience with BigID, OneTrust and ServiceNow. You are experienced in translating legal or contractual requirements to technical controls You have some professional experience participating in audits such as SOC and ISO You are certified in CISSP or CIPP #LI-Onsite Como cuidaremos de você: Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America O que você precisa saber sobre Avalara: We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What Youll Do Job Summary We are looking for a Sales and Use Returns Tax Analyst to join us. This is a great opportunity for a candidate to work in an innovative environment and grow within our business. The Analyst will identify areas of improvement and serving an elite group of customers with complex returns as their primary contact. You will report to Manager, Compliance Relationship Management and Communication You will be a part of Avalaras Premium Managed Returns Service, focused on delivering high-quality support to subscribed taxpayers. As a tax analyst, you will be the primary contact for customer interactions, handling both internal and external communications. Your goal is to help customers maximize the value of Avalara s services and guide them toward self-service solutions. What Your Responsibilities Will Be Job Responsibilities Prepare, review, and file multi-jurisdictional tax returns (sales/use, B&O, gross receipts) across multiple filing frequencies. Be a primary contact for a select group of customers. Research and resolve jurisdictional notices on behalf of customers. Lead onboarding and validation for new sales/use tax returns clients. Identify and implement automation improvements across tax verticals. Perform QA on tax content and form updates. Suggest process and technology enhancements for better service delivery. Collaborate with peers and management to ensure success. Be a trusted expert for complex troubleshooting and risk mitigation. Demonstrate experience of jurisdictional websites and filing nuances. What Youll Need to be Successful Qualifications Typically 5+ years of tax experience with a Bachelors; 3+ years with a Masters; or equivalent work experience. Must be available to work during U.S. business hours. Proficient in Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Experience in Big 4, large corporate tax departments, or ERP integrations will be added advantange Experience with Avalaras data flow from AvaTax to Returns Console. Familiar with platform features: nexus, exemptions, marketplace, rules, calendars, reporting, and transactions. Grasp of transaction flows and their impact on return preparation and filing. Expertise in transaction tax calculation and content. Experience with transaction data flow and returns mapping. Knowledgeable in returns filing automation processes. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Qualifications Typically 5+ years of tax experience with a Bachelors; 3+ years with a Masters; or equivalent work experience. Must be available to work during U.S. business hours. Proficient in Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Experience in Big 4, large corporate tax departments, or ERP integrations will be added advantange Experience with Avalaras data flow from AvaTax to Returns Console. Familiar with platform features: nexus, exemptions, marketplace, rules, calendars, reporting, and transactions. Grasp of transaction flows and their impact on return preparation and filing. Expertise in transaction tax calculation and content. Experience with transaction data flow and returns mapping. Knowledgeable in returns filing automation processes. #LI-Onsite Job Responsibilities Prepare, review, and file multi-jurisdictional tax returns (sales/use, B&O, gross receipts) across multiple filing frequencies. Be a primary contact for a select group of customers. Research and resolve jurisdictional notices on behalf of customers. Lead onboarding and validation for new sales/use tax returns clients. Identify and implement automation improvements across tax verticals. Perform QA on tax content and form updates. Suggest process and technology enhancements for better service delivery. Collaborate with peers and management to ensure success. Be a trusted expert for complex troubleshooting and risk mitigation. Demonstrate experience of jurisdictional websites and filing nuances.

What Youll Do The Technical Support Engineer is the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Director, Product Support What Your Responsibilities Will Be Serve as contact for external customers by answering technical support telephone calls, chats, and emails. Oversee Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary responsibilities and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department Service level agreements and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system Jira. What Youll Need to be Successful Education: BE or MCA or MCS 2+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in supporting software or SaaS products, with a focus on APIs. Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, Salesforce, Magento, Oracle, Shopify, or similar systems. Expertise in mainstream Support ticketing system and support request queue management. Communicate with customers and managers regarding case management and status #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Education: BE or MCA or MCS 2+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in supporting software or SaaS products, with a focus on APIs. Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, Salesforce, Magento, Oracle, Shopify, or similar systems. Expertise in mainstream Support ticketing system and support request queue management. Communicate with customers and managers regarding case management and status #LI-Onsite Serve as contact for external customers by answering technical support telephone calls, chats, and emails. Oversee Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary responsibilities and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department Service level agreements and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system Jira.

What Youll Do You will further develop our privacy governance that aligns with domestic and international regulations. The manager will conduct regular privacy risk assessments and manage privacy impact assessments across the company. Main responsibilities include the delivery of training programs aimed at promoting a strong culture of data protection awareness amongst employees. By advocating for privacy by design principles and practices, the Privacy Compliance Manager will ensure Avalara upholds the highest standards of data protection to improve our compliance posture and build trust with partners. What Your Responsibilities Will Be Conduct privacy compliance activities, including working with data owners and stewards on creating privacy impact assessments, records of processing activities, data protection impact assessments, and privacy gap analyses Identify gaps in internal privacy compliance and documentation; report on related metrics Work with partners such as Legal, Risk, Security, Product and Engineering to ensure processes are in place to manage evolving privacy obligations, including the management of data subject access requests As an important member of Avalaras Global Privacy Office, facilitate and manage process tracking Help implement Privacy by Design principals into product development Champion privacy awareness across the company through developing training on privacy policies, procedures and global regulations Keep up to date with new technologies and regulatory changes, advising the Privacy Office and senior management on privacy trends and compliance strategies Support projects to address global privacy obligations across multiple teams Manage privacy related inquiries from all partners Track, investigate, and help respond to privacy/security incidents What Youll Need to be Successful You have 5+ years experience managing privacy programs You have a completed Bachelors degree You enjoy using your knowledge of GDPR, CCPA and other privacy regulations You have some experience with BigID, OneTrust and ServiceNow. You are experienced in translating legal or contractual requirements to technical controls You have some professional experience participating in audits such as SOC and ISO You are certified in CISSP or CIPP How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. You have 5+ years experience managing privacy programs You have a completed Bachelors degree You enjoy using your knowledge of GDPR, CCPA and other privacy regulations You have some experience with BigID, OneTrust and ServiceNow. You are experienced in translating legal or contractual requirements to technical controls You have some professional experience participating in audits such as SOC and ISO You are certified in CISSP or CIPP Conduct privacy compliance activities, including working with data owners and stewards on creating privacy impact assessments, records of processing activities, data protection impact assessments, and privacy gap analyses Identify gaps in internal privacy compliance and documentation; report on related metrics Work with partners such as Legal, Risk, Security, Product and Engineering to ensure processes are in place to manage evolving privacy obligations, including the management of data subject access requests As an important member of Avalaras Global Privacy Office, facilitate and manage process tracking Help implement Privacy by Design principals into product development Champion privacy awareness across the company through developing training on privacy policies, procedures and global regulations Keep up to date with new technologies and regulatory changes, advising the Privacy Office and senior management on privacy trends and compliance strategies Support projects to address global privacy obligations across multiple teams Manage privacy related inquiries from all partners Track, investigate, and help respond to privacy/security incidents

What Youll Do Avalara is looking for a Senior Manager, Inside Sales will oversee the Account Development Managers who manage a team of 10 12 individuals and leads, develop, and scale an inside sales team focused on driving revenue growth and customer experience. You will combine strategic planning with hands-on management to optimize performance, implement best practices, and ensure understanding of organizational goals. You will lead the way for some of our greatest future talent. You will report to the Director, Inside Sales. Who You Are: Your passion is professional and personal development. You are energized by helping those around you live up to their true potential and take pride in their success. You take ownership. You hold yourself and your teams accountable to meet and align your priorities with that of the company. You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching does not always work. You embrace the different personalities that make up your team and adjust your methods accordingly. You have an eye for details and bring out creative Ideas and thoughts across the table. What Your Responsibilities Will Be What you ll do Mentor Account Development Managers and Reps who responsible for creating Outbound sales opportunities through the ABM (Account Based Marketing) Motion and Territory Model Develop scalable Outbound and Inside sales strategies to exceed quarterly annual Quotas and revenue goals. Motivate Individuals and Teams to exceed goals through coaching, weekly one on ones, daily metric tracking and creative incentives. Manage pipeline metrics and implement processes for a healthy funnel development. Manage the use of Salesforce.com and other CRM tools Work with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation. Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact and to align company go-to-market strategies and lead generation efforts. Provide ongoing feedback to website developers Marketing and Lead Generation teams to help build the highest quality responses to the ADR team. Supporting US clientele and will work in Night Shifts What Youll Need to be Successful Experience/Qualifications 10 12+ years of experience in B2B sales Min 5-6 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams preferably in SaaS or technology sales call centers and people management role Skills of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a important aspect of the job) Knowledge of Pipeline Management and Account Based Marketing Working knowledge of inbound and outbound tele-prospecting methodologies in a automated environment Experience with Salesforce.com required, Chilipiper, ExecVision/Gong or Outreach Ability to work with all levels of management across different departments. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Experience/Qualifications 10 12+ years of experience in B2B sales Min 5-6 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams preferably in SaaS or technology sales call centers and people management role Skills of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a important aspect of the job) Knowledge of Pipeline Management and Account Based Marketing Working knowledge of inbound and outbound tele-prospecting methodologies in a automated environment Experience with Salesforce.com required, Chilipiper, ExecVision/Gong or Outreach Ability to work with all levels of management across different departments. #LI-Onsite What you ll do Mentor Account Development Managers and Reps who responsible for creating Outbound sales opportunities through the ABM (Account Based Marketing) Motion and Territory Model Develop scalable Outbound and Inside sales strategies to exceed quarterly annual Quotas and revenue goals. Motivate Individuals and Teams to exceed goals through coaching, weekly one on ones, daily metric tracking and creative incentives. Manage pipeline metrics and implement processes for a healthy funnel development. Manage the use of Salesforce.com and other CRM tools Work with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation. Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact and to align company go-to-market strategies and lead generation efforts. Provide ongoing feedback to website developers Marketing and Lead Generation teams to help build the highest quality responses to the ADR team. Supporting US clientele and will work in Night Shifts

What Youll Do The Acquisition and Integration team at Avalara is looking for a Senior Accountant. You will support our acquisition strategy. You will support accounting-related pre- and post-close activities of mergers and acquisitions (M&A) and will represent accounting throughout the M&A process, working with cross-department business leaders and functional accounting teams to provide a seamless accounting and integration efforts associated with identified acquisitions and investments. Working during EMEA hours (2 to 11 pm IST) is minimum with additional overlap on certain days to work with the US Acquisition and Integration Accounting team. What Your Responsibilities Will Be Using your financial expertise, you will participate in the M&A process from diligence through integration. You will be required to identify financial risks and valuation implications during the financial due diligence process. Subsequently, you will participate in the integration of newly acquired businesses into our accounting & treasury processes including legal entity set up, establishing a monthly close cadence for acquired entities, journalizing full consolidation of acquired entity results, establishment of purchase accounting entries that occur from purchase price allocation and policy alignment, and ongoing efforts to integration accounting systems and processes. Provide strategic and best practice insights to sponsoring business teams to help them navigate the M&A lifecycle, including accounting for routine and complex accounting and finance issues associated with M&A and investment transactions. Define, track and communicate appropriate performance metrics to project teams and stakeholders and manage competing M&A activities. Prepare appropriate documentation to close out projects and facilitate effective transition of accounting into the finance and accounting organization, including compliance considerations associated with Sarbanes-Oxley. Lead & support continuous improvement initiatives for Avalara. Build relationships across multiple teams within Avalara to foster a collaborative and productive working relationship. What Youll Need to be Successful Bachelors Degree in Accounting or equivalent. Minimum relevant 5+ years of intermediate accounting experience or more including experience with a global public company. Exposure to technical and operational accounting in asset acquisitions, business combinations, other investments, consolidation matters, multi-currency, and intercompany transactions with foreign entities. Public accounting experience. Certified Public Accountant (CPA) or Chartered Accountant (CA). Experience with NetSuite (preferred) or other large ERP systems such as Oracle or SAP. Proficient in Excel and Experienced in data analysis, project management, cross-functional collaboration.With a collaborative approach. with the ability to customize approach for a variety of audiences. Affinity for tools and also processes to help deploy our ERP system and other finance and reporting tools. Your view of the big picture helps you to develop and also implement a legal entity merger concept and perform related legal entity valuations. Critical qualities to be successful include. Exhibit, accountability, and a commitment to ethical standards. Commitment to continued improvement documented by streamlining processes. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Bachelors Degree in Accounting or equivalent. Minimum relevant 5+ years of intermediate accounting experience or more including experience with a global public company. Exposure to technical and operational accounting in asset acquisitions, business combinations, other investments, consolidation matters, multi-currency, and intercompany transactions with foreign entities. Public accounting experience. Certified Public Accountant (CPA) or Chartered Accountant (CA). Experience with NetSuite (preferred) or other large ERP systems such as Oracle or SAP. Proficient in Excel and Experienced in data analysis, project management, cross-functional collaboration.With a collaborative approach. with the ability to customize approach for a variety of audiences. Affinity for tools and also processes to help deploy our ERP system and other finance and reporting tools. Your view of the big picture helps you to develop and also implement a legal entity merger concept and perform related legal entity valuations. Critical qualities to be successful include. Exhibit, accountability, and a commitment to ethical standards. Commitment to continued improvement documented by streamlining processes. #LI-Onsite Using your financial expertise, you will participate in the M&A process from diligence through integration. You will be required to identify financial risks and valuation implications during the financial due diligence process. Subsequently, you will participate in the integration of newly acquired businesses into our accounting & treasury processes including legal entity set up, establishing a monthly close cadence for acquired entities, journalizing full consolidation of acquired entity results, establishment of purchase accounting entries that occur from purchase price allocation and policy alignment, and ongoing efforts to integration accounting systems and processes. Provide strategic and best practice insights to sponsoring business teams to help them navigate the M&A lifecycle, including accounting for routine and complex accounting and finance issues associated with M&A and investment transactions. Define, track and communicate appropriate performance metrics to project teams and stakeholders and manage competing M&A activities. Prepare appropriate documentation to close out projects and facilitate effective transition of accounting into the finance and accounting organization, including compliance considerations associated with Sarbanes-Oxley. Lead & support continuous improvement initiatives for Avalara. Build relationships across multiple teams within Avalara to foster a collaborative and productive working relationship.

What Youll Do The Strategic Deal Desk Analyst contributes in enhancing our Go-to-Market Sales operations. You will manage complex deal structures, ensure pricing accuracy and margin analysis, and facilitate seamless transactions. As part of Revenue Operations, you will support the sales team throughout the entire quote-to-cash cycle, including deal structuring, quote approval, order documentation, revenue considerations, legal review, and compliance while looking for opportunities to improve efficiency. You will be reporting to the Senior Deal Strategic Manager. What Your Responsibilities Will Be Responsibilities: Review sales proposals, contract terms, and pricing models to ensure accurate deal construction and recommend pricing strategies that maximize revenue margin. Ensure deals comply with pricing policies, legal standards, and regulatory requirements. Partner with sales, finance, legal, and other partners to lead efficient deal analysis, negotiation, and execution. Monitor deal performance, identify trends, and provide relevant insights to improve the sales process. Use tools such as Salesforce and Snowflake to improve deal data. Analyze historical deal data to uncover patterns in discounting, concessions, and identify areas for improvement. Be a subject matter expert in pricing strategies, quoting protocols, and deal structuring best practices. What Youll Need to be Successful 6 or more years of experience reviewing sales proposals, contract terms, and pricing models to ensure accurate deal construction and recommend pricing strategies that maximize revenue margin. Proficient in Salesforce and Snowflake, with an understanding of data integration between systems and data sources. Advanced Excel skills (can perform complex functions) , including the ability to build pro formats and conduct profitability analyses. Multitask and prioritizing during high-volume periods; availability during end-of-month and end-of-quarter close cycles is required. Highly organized, detail-oriented, innovative, and customer-focused. Ability to assess the implications of negotiated clauses and operational requirements.

What Youll Do The Renewals Manager is responsible for overseeing and guiding the Renewals team to ensure timely and efficient management of all contract renewals. This includes driving proactive renewal activities, stakeholder management, collaborating with Customer Account Managers (CAMs) and to identify risks, product usage issues, downgrades, and cancellations, and ensuring all relevant renewal information is communicated for successful customer engagement. The leader will manage to ensure proper contract pricing, and strategies to minimize churn and protect revenue along with forecasting monthly renewal activity. What Your Responsibilities Will Be Duties: Team Leadership: Oversee the Renewals team, ensuring all renewal opportunities are worked on 120 days prior to contract renewal dates for both H1 and H2 periods. Renewal Coordination: Making sure Customer Account Managers (CAM) and Managers are informed about upcoming monthly renewals, risks, product usage (including zero/low usage products), and any downgrades or cancellations, enabling proactive customer conversations. Account Review & Collaboration: Coordinate with your Renewals Sales Analysts (RSA) to ensure CAM managers meet their 95% AR quota along with timely update of decks to the CAMs. Contract & Pricing Management: Reviewing price lock clauses; identifying risk portfolios for the accounts held by RSAs under you. Ensure that pricing changes are communicated clearly to the CAMs for accurate quoting. Quote Creation & Approval: Lead the team in creating accurate renewal quotes in collaboration with CAMs, ensuring all changes are captured and that customer approval is obtained via email before processing it further. Forecast & Reporting: Identify anchor renewal lists, monitor monthly cancellations requests, cases, create renewal and reviving strategy with the CAM managers and RSA for high risk accounts Forecast MRR for your team and identify retention risks highlighting it to the AE managers Measure churn MoM basis and drive strategies to minimise it with the CAM Managers (to be discussed) Discount Strategy: Maintain and communicate a discount grid based on product usage and new tiers, ensuring CAMs follow established discounting practices to avoid over-discounting. Track over discounting and impact on GRR Tool Management and audit: Ensure the team is effectively utilizing tools such as Salesforce, CPQ, Gong, and Gainsight for tracking renewal opportunities, managing quotes, and maintaining up-to-date records. Regular audit on renewal next steps and progress Enablement: Work with the enablement team to ensure RSA team has required trainings to understand Cases & Cancellation cases, SmartTasks, Invoices & Payments, GoLive Implementation summary, Finance and Accounting processes, CPQ, Gainsight Account Health module and Collections Guide the team in creating compelling renewal decks for these calls. What Youll Need to be Successful Qualifications: 3+ years experience in managing renewal/sales teams or similar customer-focused roles. Strong understanding of subscription based contract renewal processes, pricing models, and discounting strategies. Proficiency in Salesforce, CPQ, Gong, and Gainsight or similar CRM and CPQ tools. Exceptional stakeholder management, communication, and organizational skills. Ability to collaborate with cross-functional teams to achieve business objectives. How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Qualifications: 3+ years experience in managing renewal/sales teams or similar customer-focused roles. Strong understanding of subscription based contract renewal processes, pricing models, and discounting strategies. Proficiency in Salesforce, CPQ, Gong, and Gainsight or similar CRM and CPQ tools. Exceptional stakeholder management, communication, and organizational skills. Ability to collaborate with cross-functional teams to achieve business objectives. Duties: Team Leadership: Oversee the Renewals team, ensuring all renewal opportunities are worked on 120 days prior to contract renewal dates for both H1 and H2 periods. Renewal Coordination: Making sure Customer Account Managers (CAM) and Managers are informed about upcoming monthly renewals, risks, product usage (including zero/low usage products), and any downgrades or cancellations, enabling proactive customer conversations. Account Review & Collaboration: Coordinate with your Renewals Sales Analysts (RSA) to ensure CAM managers meet their 95% AR quota along with timely update of decks to the CAMs. Contract & Pricing Management: Reviewing price lock clauses; identifying risk portfolios for the accounts held by RSAs under you. Ensure that pricing changes are communicated clearly to the CAMs for accurate quoting. Quote Creation & Approval: Lead the team in creating accurate renewal quotes in collaboration with CAMs, ensuring all changes are captured and that customer approval is obtained via email before processing it further. Forecast & Reporting: Identify anchor renewal lists, monitor monthly cancellations requests, cases, create renewal and reviving strategy with the CAM managers and RSA for high risk accounts Forecast MRR for your team and identify retention risks highlighting it to the AE managers Measure churn MoM basis and drive strategies to minimise it with the CAM Managers (to be discussed) Discount Strategy: Maintain and communicate a discount grid based on product usage and new tiers, ensuring CAMs follow established discounting practices to avoid over-discounting. Track over discounting and impact on GRR Tool Management and audit: Ensure the team is effectively utilizing tools such as Salesforce, CPQ, Gong, and Gainsight for tracking renewal opportunities, managing quotes, and maintaining up-to-date records. Regular audit on renewal next steps and progress Enablement: Work with the enablement team to ensure RSA team has required trainings to understand Cases & Cancellation cases, SmartTasks, Invoices & Payments, GoLive Implementation summary, Finance and Accounting processes, CPQ, Gainsight Account Health module and Collections Guide the team in creating compelling renewal decks for these calls.

What Youll Do You will be responsible for the overall productivity of the team. You will include task delegation, performance monitoring, ensuring compliance with Service Level Agreements (SLAs), and supporting team development and continuous improvement. What Your Responsibilities Will Be Team Management : Manage daily operations, ensuring that team members are focused, productive, and meeting important performance targets. Service level agreements & Quality Control : Ensure that Service Level Agreements (SLAs) are consistently met and that classification work is accurate Task Delegation : Assign classifiers to different Lines of Business (LOB), ensuring proper workload distribution and aligning resources to meet project needs. Performance Monitoring : Conduct regular one-on-one meetings with team members to assess performance, provide feedback, and set future goals. Cross-Audits : Perform cross-audits on team members classifications to ensure accuracy and compliance with regulatory standards. Mentorship : Provide leadership and mentorship to junior team members, helping them develop their classification skills and improve productivity. Process Improvement : Identify opportunities for process improvements within the team and work with senior leadership to implement changes. Client Relations : Work with clients to ensure that classification processes meet their expectations, address any concerns, and align with business needs. Collaboration : Collaborate with internal teams (e.g., Logistics, Compliance, Sales) to ensure proper classification, delivery of projects, and agreement on our goals. What Youll Need to be Successful delivery of projects, and agreement on our goals. Education and Experience You should have minimum 6 year of experience in HS classification. People from E-Commerce and Customs background would be given preference. You should be graduate out of recognized university (Minimum Education requirement), MBA/BBA will be preferred You should be comfortable with Computer, MS-Office and Internet Surfing from research perspective. You should have Sound Understanding Online Shopping Portals. Work Environment & Location: Location: Noida On-site. Shift timings: Rotational Travel requirements: No How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. delivery of projects, and agreement on our goals. Education and Experience You should have minimum 6 year of experience in HS classification. People from E-Commerce and Customs background would be given preference. You should be graduate out of recognized university (Minimum Education requirement), MBA/BBA will be preferred You should be comfortable with Computer, MS-Office and Internet Surfing from research perspective. You should have Sound Understanding Online Shopping Portals. Work Environment & Location: Location: Noida On-site. Shift timings: Rotational Travel requirements: No Team Management : Manage daily operations, ensuring that team members are focused, productive, and meeting important performance targets. Service level agreements & Quality Control : Ensure that Service Level Agreements (SLAs) are consistently met and that classification work is accurate Task Delegation : Assign classifiers to different Lines of Business (LOB), ensuring proper workload distribution and aligning resources to meet project needs. Performance Monitoring : Conduct regular one-on-one meetings with team members to assess performance, provide feedback, and set future goals. Cross-Audits : Perform cross-audits on team members classifications to ensure accuracy and compliance with regulatory standards. Mentorship : Provide leadership and mentorship to junior team members, helping them develop their classification skills and improve productivity. Process Improvement : Identify opportunities for process improvements within the team and work with senior leadership to implement changes. Client Relations : Work with clients to ensure that classification processes meet their expectations, address any concerns, and align with business needs. Collaboration : Collaborate with internal teams (e.g., Logistics, Compliance, Sales) to ensure proper classification, delivery of projects, and agreement on our goals.

What Youll Do Job Title: Security Automation Engineer Integrated Engineering Systems Location: #LI-Hybrid Eligibility: 2 3years of software engineering experience Avalara is looking for a Security Automation Engineer to join our Integrated Engineering Systems team. In this role, you ll build and scale automated security tooling and integrate scanning pipelines into Avalara s core engineering systems. You will work closely with platform engineers, product teams, and DevSecOps to design scalable services and analytics dashboards that detect, track, and remediate vulnerabilities. This role is perfect for engineers who are passionate about security through automation , scaling secure development practices, and enabling teams to build safer software faster. What Your Responsibilities Will Be Design, develop, and maintain microservices and security automation pipelines that integrate into Avalara s CI/CD and engineering systems. Build tools and services in GoLang to automate SAST, DAST, and SCA scanning workflows. Build internal tooling to identify gaps in security coverage, automate remediation recommendations. Partner with service owners to provide secure development guidance, build remediation playbooks, and enforce policy via automation. Implement dashboards using Snowflake, Hex, and Grafana to ingest and analyse security data, monitor pipeline health and provide real-time visibility into scan reliability and security metrics for both engineering teams and leadership. What Youll Need to be Successful Core Qualifications B.Tech or B.E in Computer Science, Engineering, Math, or a related technical discipline. 2 5 years of software engineering experience, with 2 years of direct experience in platform security or DevSecOps teams. Proficiency in Golang, Python, Java, or .NET , with ability to write clean, secure, and maintainable code. Understanding of OWASP Top 10, CWE Top 25, and secure software development practices. Experience with integrating and operating SAST, DAST, and SCA tools in CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab). Knowledge of AWS or GCP security services and infrastructure-as-code best practices. Preferred Bonus Qualifications: Proven hands-on experience with Snowflake, Hex, and Grafana to build observability dashboards with alerts and SLA tracking. Security certifications. How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Core Qualifications B.Tech or B.E in Computer Science, Engineering, Math, or a related technical discipline. 2 5 years of software engineering experience, with 2 years of direct experience in platform security or DevSecOps teams. Proficiency in Golang, Python, Java, or .NET , with ability to write clean, secure, and maintainable code. Understanding of OWASP Top 10, CWE Top 25, and secure software development practices. Experience with integrating and operating SAST, DAST, and SCA tools in CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab). Knowledge of AWS or GCP security services and infrastructure-as-code best practices. Preferred Bonus Qualifications: Proven hands-on experience with Snowflake, Hex, and Grafana to build observability dashboards with alerts and SLA tracking. Security certifications. Design, develop, and maintain microservices and security automation pipelines that integrate into Avalara s CI/CD and engineering systems. Build tools and services in GoLang to automate SAST, DAST, and SCA scanning workflows. Build internal tooling to identify gaps in security coverage, automate remediation recommendations. Partner with service owners to provide secure development guidance, build remediation playbooks, and enforce policy via automation. Implement dashboards using Snowflake, Hex, and Grafana to ingest and analyse security data, monitor pipeline health and provide real-time visibility into scan reliability and security metrics for both engineering teams and leadership.

What Youll Do Job Description: You will Provide 24/7 administrative support (on-prime and Atlas Cloud) on MongoDB Clusters, Postgres & Snowflake Provide support for on-prime and Confluent Cloud Kafka Clusters You will Review database designs to ensure all technical and our requirements are met. Perform database Optimization, testing to ensure Service level agreements are met. You will support during system implementation and in production Provide Support for Snowflake Administrative Tasks (Data Pipeline, Object creation, Access) Participate in Weekdays and Weekend Oncall Rotation to support Products running on Mongo, SQL, Kafka & Snowflake, and other RDBMS Systems. This roles does not have any managerial responsibilities. Its an individual contributor role. You will report to Sr. Manager Reliability Engineering. What Your Responsibilities Will Be 8+ years of experience in Managing MongoDB on-prime and Atlas Cloud Be an part of the database team in developing next-generation database systems. Provide services in administration and performance monitoring of database related systems. Develop system administration standards and procedures to maintain practices. Support backup and recovery strategies. Provide in the creative process to improving architectural designs and implement new architectures Expertise in delivering efficiency and cost effectiveness. Monitor and support capacity planning and analysis. Monitor performance, troubleshoot issues and proactively tune database and workloads. Sound knowledge Terraform, Grafana and Manage Infra as a code using Terraform & Gitlab. Ability to work remotely. What Youll Need to be Successful Working knowledge of MongoDB (6.0 or above). Experience with Sharding and Replica sets. Working knowledge of database installation, setup, creation, and maintenance processes. Working knowledge on Change Streams and Mongo ETLs to replicate live changes to downstream Analytics systems. Experience running MongoDB in containerized environment (EKS clusters) Support Reliability Engineering task for all other database platform (SQL, MYSQL, Postgres, Snowflake, Kafka). Experience with Cloud or Ops Manager (a plus) Understand Networking components on aws and gcp cloud. Technical knowledge of Backup/ Recovery. Disaster Recovery and High Availability techniques Strong technical knowledge in writing shell scripts used to support database administration. Good Understanding of Kafka and Snowflake Administration. Good Understanding of Debezium, Kafka, Zookeeper and Snowflake is plus. . Automate Database Routine tasks Independently with shell, python and other languages. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Working knowledge of MongoDB (6.0 or above). Experience with Sharding and Replica sets. Working knowledge of database installation, setup, creation, and maintenance processes. Working knowledge on Change Streams and Mongo ETLs to replicate live changes to downstream Analytics systems. Experience running MongoDB in containerized environment (EKS clusters) Support Reliability Engineering task for all other database platform (SQL, MYSQL, Postgres, Snowflake, Kafka). Experience with Cloud or Ops Manager (a plus) Understand Networking components on aws and gcp cloud. Technical knowledge of Backup/ Recovery. Disaster Recovery and High Availability techniques Strong technical knowledge in writing shell scripts used to support database administration. Good Understanding of Kafka and Snowflake Administration. Good Understanding of Debezium, Kafka, Zookeeper and Snowflake is plus. . Automate Database Routine tasks Independently with shell, python and other languages. #LI-Onsite 8+ years of experience in Managing MongoDB on-prime and Atlas Cloud Be an part of the database team in developing next-generation database systems. Provide services in administration and performance monitoring of database related systems. Develop system administration standards and procedures to maintain practices. Support backup and recovery strategies. Provide in the creative process to improving architectural designs and implement new architectures Expertise in delivering efficiency and cost effectiveness. Monitor and support capacity planning and analysis. Monitor performance, troubleshoot issues and proactively tune database and workloads. Sound knowledge Terraform, Grafana and Manage Infra as a code using Terraform & Gitlab. Ability to work remotely.

As a Sales Support Specialist at Avalara, you will help support our sales teams in the quoting process, deal reviews, and data governance. Reporting to the Sr. Manager of Sales Operations, you will also help identify and address process gaps. Location: Pune Work Hours: 8 PM IST to 5 AM IST (Night shift- supporting US hours) What Your Responsibilities Will Be Collaborate with sales teams to support quote generation in Salesforce CPQ, including pricing and product details. Provide SFDC data support by working tickets to maintain data cleanliness across accounts, contacts, lead, opportunities and quotes. Participate in data entry and analysis within Salesforce, inputting essential information and generating reports to highlight trends and improvement opportunities. Advocate and implement process improvements to refine sales operations by collaborating with BAs, participating in efficiency-focused projects, and creating knowledge articles. What Youll Need to be Successful Bachelors degree in business, finance, or a related field. 2 or more years of experience working in SFDC, CPQ and Excel. Basic understanding of sales processes and business operations. Ability to work collaboratively in a team. Eagerness to learn and grow in the field of sales operations. Excellent written and verbal communication skills. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Bachelors degree in business, finance, or a related field. 2 or more years of experience working in SFDC, CPQ and Excel. Basic understanding of sales processes and business operations. Ability to work collaboratively in a team. Eagerness to learn and grow in the field of sales operations. Excellent written and verbal communication skills. #LI-Onsite Collaborate with sales teams to support quote generation in Salesforce CPQ, including pricing and product details. Provide SFDC data support by working tickets to maintain data cleanliness across accounts, contacts, lead, opportunities and quotes. Participate in data entry and analysis within Salesforce, inputting essential information and generating reports to highlight trends and improvement opportunities. Advocate and implement process improvements to refine sales operations by collaborating with BAs, participating in efficiency-focused projects, and creating knowledge articles.

We are looking for an experienced Project Manager reporting to VP Customer Experience to lead a portfolio of programs that directly influence Avalaras Customer Experience. You will oversee multiple, concurrent projects including those tied to CSAT, operational performance, and other customer health metrics and you will drive global efforts that reduce customer friction, improve satisfaction, and build scalable systems for identifying issues across the customer journey. What Your Responsibilities Will Be Youll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk Youll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics Youll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights What Youll Need to be Successful 6+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI #LI-Hybrid How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. 6+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI #LI-Hybrid Youll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk Youll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics Youll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights

What Youll Do Avalara is seeking a Team Lead Tax Compliance to join our Sales Use Notices team, a key component of our Global Returns Services within the Sales Use product line. This position is based in our Pune office and presents exciting growth opportunities in a collaborative environment. You will lead a team that supports the Sales Use Tax Notices function, ensuring resolution of client inquiries and maintaining high levels of customer satisfaction. Reporting to the Manager Tax Compliance, you will be based at our Pune office and requires on-site presence five days a week, supporting a 6:00 PM to 3:00 AM shift. #LI-Onsite (Pune) Work from office - 5 days a week. What Your Responsibilities Will Be You will manage SUT Notice Management team tasks for a team size of 10 or more. You will manage tax processing tasks in the team (approx. 50% of the time) You will perform related duties as assigned by the higher management You will lead attainment of high employee satisfaction and retention; lead development of programs within group to attain high employee satisfaction. You will Communicate the objective of the project, desired outcomes and measure success. You will oversee the Goal setting for self and team members across all IC levels You will play a crucial part in hiring talent and grooming them for growth within the team members and and conduct the performance discussions with the team. Understand the training needs well and collaborating with SMEs and LD. Ensure all Tax filing submissions are completed, and to Avalara targets on efficiency and profitability. Achieve important Goal set by the department. This may be subject to revision couple or more times yearly Developing as a people manager, supporting employees by providing guidance, coaching, training and have regular 1:1s. Partner with manager on employee related issues, performance reviews career conversations. Play important role for all Exec and Client escalations. Also propose appropriate RCAPA for future Maintaining a profitable revenue from extra hours performed on client issues. Follow / Establish strong processes around the Filing tasks across relevant jurisdictions Work closely with onsite teams/stakeholders Good understanding of State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understanding possible automation areas and partner with Engineering / Product teams What Youll Need to be Successful Overall experience 8 10 years. Sales Use SME and experience in managing a team for 1 2 years min. You have excellent language skills in English (oral and written) Advanced knowledge of Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Ability to keep the team motivated under all circumstances with a focus on customer satisfaction How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Overall experience 8 10 years. Sales Use SME and experience in managing a team for 1 2 years min. You have excellent language skills in English (oral and written) Advanced knowledge of Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Ability to keep the team motivated under all circumstances with a focus on customer satisfaction You will manage SUT Notice Management team tasks for a team size of 10 or more. You will manage tax processing tasks in the team (approx. 50% of the time) You will perform related duties as assigned by the higher management You will lead attainment of high employee satisfaction and retention; lead development of programs within group to attain high employee satisfaction. You will Communicate the objective of the project, desired outcomes and measure success. You will oversee the Goal setting for self and team members across all IC levels You will play a crucial part in hiring talent and grooming them for growth within the team members and and conduct the performance discussions with the team. Understand the training needs well and collaborating with SMEs and LD. Ensure all Tax filing submissions are completed, and to Avalara targets on efficiency and profitability. Achieve important Goal set by the department. This may be subject to revision couple or more times yearly Developing as a people manager, supporting employees by providing guidance, coaching, training and have regular 1:1s. Partner with manager on employee related issues, performance reviews career conversations. Play important role for all Exec and Client escalations. Also propose appropriate RCAPA for future Maintaining a profitable revenue from extra hours performed on client issues. Follow / Establish strong processes around the Filing tasks across relevant jurisdictions Work closely with onsite teams/stakeholders Good understanding of State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understanding possible automation areas and partner with Engineering / Product teams

We are looking for a proactive Hyperscaler Specialist to support our growing hyperscaler partnerships. You will play a critical part in enhancing our co-sell experience with cloud hyperscalers by ensuring smooth operational execution, opportunity tracking, and internal enablement support. What Your Responsibilities Will Be Important Responsibilities: Opportunity Management: Lead the end-to-end process for opportunity tagging and registration across hyperscaler portals (e.g., AWS ACE, Azure Partner Center, Google Cloud Marketplace). Ensure and accurate tracking of co-sell opportunities, aligned with internal sales motions. Partner Engagement: Identify main hyperscaler sellers and partners across platforms. Develop relationships to facilitate smoother co-sell collaboration and communication. Co-Sell Process Optimization: Work with the Hyperscaler and Partner teams to refine the co-sell process and identify opportunities for improvement. Ensure best practices are documented and shared across teams. What Youll Need to be Successful What Were Looking For: 4+ years of experience in hyperscaler ecosystems (AWS, Azure, GCP) Strong familiarity with enterprise systems, CRM tools, and partner portals (Salesforce, PRM, etc.). You will manage stakeholders across time zones. While collaborating effectively across global teams. This role will report to Partner Manager. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. What Were Looking For: 4+ years of experience in hyperscaler ecosystems (AWS, Azure, GCP) Strong familiarity with enterprise systems, CRM tools, and partner portals (Salesforce, PRM, etc.). You will manage stakeholders across time zones. While collaborating effectively across global teams. This role will report to Partner Manager. #LI-Onsite Important Responsibilities: Opportunity Management: Lead the end-to-end process for opportunity tagging and registration across hyperscaler portals (e.g., AWS ACE, Azure Partner Center, Google Cloud Marketplace). Ensure and accurate tracking of co-sell opportunities, aligned with internal sales motions. Partner Engagement: Identify main hyperscaler sellers and partners across platforms. Develop relationships to facilitate smoother co-sell collaboration and communication. Co-Sell Process Optimization: Work with the Hyperscaler and Partner teams to refine the co-sell process and identify opportunities for improvement. Ensure best practices are documented and shared across teams.