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AES Technologies India Pvt Limited
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L2 Application Support Engineer – Supply Chain Finance LMS (SCF Theme Pro)

L2 Application Support Engineer – Supply Chain Finance LMS (SCF Theme Pro)

AES Technologies India Pvt Limited

0 years

0 Lacs

Coimbatore Tamil Nadu India

Posted:1 week ago| Platform:

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Skills Required

support finance management processing integration monitoring compliance transactions onboarding resolve data analysis interface accounting reconciliation reports audit sql postgresql sftp excel macros jira engineering calculation documentation communication training certifications itil schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Job Purpose

To deliver Level 2 application support for

SCF Theme Pro

, a Loan Management System tailored for

Supply Chain Finance (SCF)

products. The role involves ensuring seamless system operations, timely loan lifecycle processing, integration monitoring, and compliance with regulatory and business SLAs.

Key Responsibilities

Loan Lifecycle Management
Support day-to-day functioning of loan disbursements, repayments, interest accrual, and repayment schedules.
Manage SCF-specific transactions like invoice discounting, reverse factoring, dealer/vendor onboarding, and credit line utilization.
Address discrepancies in borrower ledger, repayment schedules, or EMI generation.
Issue Resolution & Troubleshooting
Resolve incidents reported by L1 or business teams related to data mismatches, missing entries, or failed disbursements.
Investigate and provide root cause analysis (RCA) for recurring loan lifecycle issues.
Support bulk uploads of loan records, interest re-computation, and rate updates.
Integration & Interface Monitoring
Monitor integration with CBS, LOS, external accounting systems, and fintech platforms.
Validate inbound/outbound APIs or batch processes handling borrower data, sanction letters, and disbursement records.
Ensure reconciliation between LMS and upstream/downstream applications.
Reports, EOD & Regulatory Compliance
Validate and publish EOD reports, aging analysis, loan outstanding reports, and interest accrual summaries.
Ensure accurate data for regulatory filings (RBI), audit support, and internal compliance checks.
Assist in parameter changes during new product rollouts (e.g., limit increase, rate changes, new anchor onboarding).

Technical Skills

Area

Tools/Technologies

LMSSCF Theme Pro, Intellect LMS, FinOneDatabaseOracle, MS SQL, PostgreSQLIntegrationREST/SOAP APIs, File-based (SFTP), MQReportingSQL, Excel macros, MIS toolsMonitoringApp logs, Cron jobs, ShellITSMServiceNow, Jira, Zoho Desk

Soft Skills & Functional Knowledge

Knowledge of SCF structures, anchors, invoice validation, and dealer/vendor hierarchy.
Ability to liaise with business operations, product, and engineering teams.
Analytical approach for solving loan calculation or EMI processing issues.
Strong documentation and communication for user training and audit readiness.

Preferred Certifications

ITIL Foundation (mandatory)
Domain certifications in Trade Finance / Supply Chain Finance – preferred

Work Schedule

Standard business hours with on-call support during EOD batches, month-end closures, or audit periods.

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L2 Application Support Engineer – Supply Chain Finance LMS (SCF Theme Pro)

AES Technologies India Pvt Limited

Coimbatore, Tamil Nadu, India

L2 Application Support Engineer – Supply Chain Finance LMS (SCF Theme Pro)

AES Technologies India Pvt Limited

Coimbatore, Tamil Nadu, India

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L2 Application Support Engineer – Supply Chain Finance LMS (SCF Theme Pro)