JIRA Administrator

Who are we?

Your Role

Who are we looking for?

• Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline.
• 5-7 years’ experience in supporting JIRA
• Ability to communicate, written and verbal, with technical and non-technical cross-functional teams
• Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS, JavaScript, PHP, Java)
• Configuring & managing development & testing sandboxes
• Develops and maintains integrations between Celigo and other systems
• Understand tools ITIL support framework to ensure strong understanding of processes
• Creates logic flow charts and process diagrams based on needs
  

What would you do, if hired?

• Advise the business on Jira best practices, while taking a hands-on approach to implementing necessary system improvements, platform migrations, and upgrades.
• Create, copy, and administer JIRA projects
• Create JIRA projects, queries, and reports.
• Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations.
• Design custom JIRA workflow for different issue types to assist in Automation of provisioning, build & deploy servers and applications as well as other continuous integration workflows.
• Develop JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA
• Work with stakeholders on customizing JIRA workflow
• Work with JIRA to enable custom workflows, screens, fields and dashboards
• Work independently with stakeholders to design and deliver JIRA workflows to meet the stated and unstated business requirements
• Monitor JIRA databases and copy data from PROD to TEST instance, when requested
• Able to provide/ configure JIRA for manual processes
  

The Best candidate?

• Has demonstrated a strong ability to manage large distributed systems in Production on cloud.
• Brings a solid understanding of how infrastructure software components work.
• Has experience working in globally distributed teams.
• Has demonstrated ability to automate tasks using high level language.
• Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities.
• Learns quickly; must know when to listen, and when to take charge.