Executive - Alumni Support - NSHM Kolkata

Job Title: Alumni Support Executive

Department:

Location:

Reporting To:

Role Objective:

To strengthen the Institutions’ relationship with its alumni network by building meaningful connections, coordinating engagement initiatives, managing communication, and promoting alumni success through digital platforms, while maintaining a structured alumni database and driving long-term association with the institution.

Eligibility Criteria

• Bachelor’s or master’s degree in public relations, Communications, Management, or related field
• 1–3 years of experience in alumni relations, public engagement, or event coordination preferred
• Excellent written and verbal communication skills in English
• Proficiency in LinkedIn, Facebook, Instagram, and email marketing tools
• Working knowledge of CRM systems, Excel, and content creation platforms (Canva, Google Slides, etc.)

Desired Attributes

• Strong networking and interpersonal skills
• Organized and consistent in follow-ups and communication
• Creative mindset for content and community-building ideas
• Empathetic and student/alumni-friendly attitude
• Willingness to travel or coordinate weekend/evening events if required

Key Responsibilities

1. Alumni Outreach & Communication

• Connect with alumni via LinkedIn, Facebook, WhatsApp groups, and email
• Regularly update and verify alumni contact details and professional achievements
• Develop and maintain strong relationships with alumni across graduating batches

2. Alumni Engagement & Events

• Plan and organize alumni-centric events such as:

• Annual Alumni Meet

• Regional Chapter Meets

• Industry Expert Workshops

• Guest Lectures / Fireside Chats

• Ensure timely invitations, logistics, and follow-up communication

3. Digital Branding & Content Creation

• Create and promote alumni success stories on LinkedIn, Instagram, Facebook, and university website
• Coordinate testimonials, alumni blog posts, career journey videos, and interviews
• Collaborate with the media/design team for visuals, banners, and digital campaigns

4. Alumni Recognition & Personal Touchpoints

• Design and implement recognition programs like “

  Alumni Achiever Awards

  ” or “

  Pride of Alma Mater

  ”
• Send personalized wishes for alumni on birthdays, anniversaries, promotions, publications, etc.
• Celebrate alumni milestones and share with the larger university community

5. Data & CRM Management

• Maintain and regularly update a

  comprehensive alumni database

• Tag alumni by department, graduation year, location, and current role for targeted outreach
• Utilize CRM or Excel tools to automate communication and engagement cycles

6. Alumni Support for Institutional Development

• Encourage alumni to participate in mentoring, internships, campus recruitment, and advisory roles
• Facilitate fundraising or CSR engagement where applicable
• Support the creation of an alumni advisory board for strategic inputs