DSA Wing - University Mentor

Requirements

Role Objective:

Key Responsibilities:

Communication & Representation

• Represent the company in all on-campus forums, meetings, and events
• Act as a bridge between students and the central team
• Host and moderate events, webinars, and student town halls
  

Event Management & Student Engagement

• Plan, organize, and execute high-impact events, orientations, contests, and celebrations
• Lead student clubs and interest groups, fostering active participation and leadership
• Develop and implement new community engagement initiatives
  

Data Management & Documentation

• Maintain up-to-date records of student involvement, grievances, events, and resolutions
• Submit regular reports with insights and suggestions
• Use tools like Excel/Sheets, CRM for data tracking
  

Leadership & Student Support

• Serve as a mentor and guide for students facing academic or personal challenges
• Manage student grievances and maintain a safe, inclusive environment
• Promote a culture of discipline, mutual respect, and responsibility
  

University Liaison & Diplomacy

• Build and maintain strong working relationships with university staff and authorities
• Ensure the company is seen as a professional, value-adding partner
• Coordinate with campus departments for approvals, venue bookings, and support.
  

Core Skills & Competencies

2. Event Planning & Creative Campaigning

3. Pulse of the Community

4. Club & Community Management

5. Leadership & Decision-Making

6. Responsiveness & Reliability

7. Emotional Intelligence & Empathy

8. Professionalism & Diplomacy

9. Conflict Resolution & Crisis Management

10. Data Tracking & Documentation

11. Negotiation & Persuasion

• Exceptional Communication & Public Speaking
• Fluent, confident, and engaging speaker
• Able to address large groups, moderate discussions, and represent the company in formal settings
• Skilled in adapting tone and language based on audience - students, university officials, or partners.
• Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc
• Brings fresh, innovative ideas that reflect students' interests and align with the company's goals
• Manages budgets, timelines, vendors, and promotion strategy effectively
• Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences
• Designs engagement activities that spark joy, pride, and belonging within the student body
• Creates campaigns that are not only fun but mission-driven
• Leads multiple student clubs and interest groups
• Identifies leaders within the student body and grooms them for responsibility
• Oversees regular student activities, ensuring participation and purpose
• Strategic thinker and action-oriented
• Assigns roles, holds people accountable, and maintains discipline
• Balances warmth with authority; commands respect while remaining approachable
• Available beyond the standard 9-5 schedule, especially in crisis or event situations
• Maintains prompt communication via calls, emails, and messages
• Capable of handling student grievances with understanding and discretion
• Maintains emotional balance under pressure and helps students regulate theirs
• Serves as a trusted advisor during difficult transitions or conflicts
• Handles university relations with maturity and tact
• Knows when to escalate issues and when to resolve them independently
• Builds trust-based relationships with faculty and administration
• Anticipates brewing issues and neutralizes them early
• Manages student-to-student or student-to-administration conflicts calmly
• Capable of stepping in as a strong but fair mediator
• Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc
• Ensures every interaction, event, and outcome is documented and reported with transparency
• Obsessed with optimization based on numbers and patterns
• Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes
• Communicates value propositions effectively in both informal and formal situations
• Skilled in proposal creation and pitching value-add to institutions