About Our Client
Our client offers a future-proof Retail Media Operating System - boosting Retailer’s profitability by 7% of Sales! They are an Enterprise B2B SaaS startup, based out of Pune India. With their platform, Retailers activate and delight 10x more Brands by offering an omni-channel media buying experience, advanced targeting, analytics & 2x better ROAS. Tier 1 Retailers and Marketplaces globally are accelerating their Monetization strategy with our client and are innovating ahead of the market by at least 2 years.
Roles And Responsibilities
- Lead with Vision: Define and evangelize a cohesive UX strategy that aligns with product and company goals. Raise the bar for user experience across the platform.
- Team Leadership & Mentorship: Hire, develop, and inspire a high-performing team of UX designers and researchers. Create career paths, design rituals, and feedback frameworks.
- Design Culture: Establish UX best practices, design systems, and cross-functional collaboration norms. Foster a culture of creativity, ownership, and user-first thinking.
- Product Partnership: Partner with Product, Engineering, and Marketing leaders to shape product direction and translate user insights into scalable solutions.
- Customer Obsession: Champion user research and usability testing. Advocate for user needs and pain-points across the product lifecycle — from discovery to delivery.
- Enterprise Experience: Navigate the complexity of enterprise SaaS UX — balancing power with simplicity, and depth with clarity.
- Data-Informed Decisions: Drive UX metrics, measure success through usage and satisfaction data, and influence with qualitative and quantitative insights.
- Brand Stewardship: Ensure consistent visual language and branding across product surfaces and marketing assets.
You Will Be a Great Fit If You Have
- 8+ years of experience in UX/UI design with 5+ years in leadership roles, ideally in enterprise SaaS or platform-based products.
- A strong portfolio demonstrating user-centered design solutions for complex, data-rich, or enterprise-grade products.
- Experience in leading and scaling design teams, setting UX vision, and managing stakeholder expectations.
- Deep knowledge of user-centered design principles, design systems, and UX research methodologies.
- Hands-on proficiency with Figma, Adobe CC, and prototyping tools.
- Comfort collaborating with developers and familiarity with HTML/CSS, component libraries, and front-end technologies.
- Bonus: Experience or familiarity with ad-tech, mar-tech, or retail-tech domains.
- Excellent communication, storytelling, and stakeholder management skills.
- A curious mindset, structured problem-solving ability, and a relentless drive to improve user outcomes.
Skills: leadership,ux,stakeholder management,team leadership,figma,design systems,prototyping tools,ui design,css,html,component libraries,adobe cc,user-centered design,saas,ux design,storytelling,ux research