Director – Technology Workforce Strategy & Fulfillment

Location:

Experience:

Department:

Function:

About This Role

battle-tested executor

Director – Technology Workforce Strategy & Fulfillment

CEO’s strategic arm

Your Mission

• Architect and drive our tech hiring-to-deployment engine — from candidate sourcing to billable placement.
• Lead the Talent Fulfillment Desk — you are the one who knows who’s on bench, who’s deployable, and who’s needed for which client.
• Build and lead an integrated Workforce Ops Squad (recruitment, onboarding, bench mgmt., delivery coordination).
• Own all client fulfillment metrics — fill rate, time-to-fill, aging of bench, pipeline-to-placement conversion.
• Partner with the CEO, Delivery Heads, and Sales to forecast client demands and align workforce planning to revenue.
• Fix leakages — offers not joining, delays in onboarding, slow redeployments — and build zero-friction processes.
• Drive passive hiring, pipeline marketing, referral loops, vendor SLAs, and alternate sourcing. Stop relying on job boards.
  

What You Will Own (End-to-End)

Technology Hiring Strategy

• Own technology workforce demand planning — current + projected needs across portfolios.
• Lead structured hiring campaigns for Java, .NET, Guidewire, Salesforce, QA, Data Engineering, DevOps, and Infra roles.
• Build a 3-month rolling hiring funnel aligned with delivery and sales targets.
• Define and track velocity KPIs: CVs/day, interviews/week, time-to-offer, time-to-join.
  

Fulfillment & Deployment

• Maintain a live resource dashboard: bench, upcoming roll-offs, deployable talent, and unfulfilled roles.
• Lead weekly fulfillment calls with Sales + Delivery — solve for client gaps, not internal optics.
• Align supply with demand in real-time. Fix the “offer accepted but no join” problem with pre-boarding rigor.
  

Onboarding & Workforce Integration

• Collaborate tightly with HR, Recruitment Ops, and Facility to ensure Day 0 readiness.
• Reduce onboarding failures and ghosting. Drive structured communication pre- and post-offer.
• Own 30-60-90 day productivity plans post-joining — no warm bodies on the bench.
  

Client-Facing Coordination

• Partner directly with account managers and delivery heads to forecast talent needs per client.
• Respond in real time to urgent ramp-ups. Present fulfillment plans to clients if needed.
• Build client confidence by showcasing hiring agility and delivery readiness.
  

Team & Process Leadership

• Build a lean, accountable team (recruiters, workforce planners, onboarding execs).
• Enforce SLAs across internal recruitment, vendor partners, and operations.
• Automate reporting, reduce manual chases, and bring discipline to every function.
  

You Will Thrive Here If You...

• Have 12+ years in IT services or staffing leadership — with deep experience in hiring technology talent.
• Have managed client fulfillment or bench strategy in mid/large-scale consulting orgs (100–500 consultants).
• Know how to forecast hiring with delivery — not just post roles and pray.
• Have led teams and functions — not just requisitions.
• Live in Excel/Sheets, JIRA, Monday.com, ATS, and dashboards.
• Can operate in extreme clarity, accountability, and pressure from leadership.
• Want to move from “Recruitment Head” to future COO or Delivery Leader.