877 Client Retention Jobs - Page 4

Job Title: Customer Success Executive Experience Required: 2 to 4 years Location: Pune-Magarpatta Employment Type: Full-Time About the Role Silicon Stack is looking for a proactive and customer-focused Customer Success Executive to join our team. In this role, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, and driving long-term retention and growth. You will work closely with cross-functional teams to address client needs and deliver value at every stage of the customer journey. Key Responsibilities Build and maintain strong relationships with assigned customers. Understand client needs, objectives, and success metrics to align our solutions accordingly. Proactively monitor customer usage and engagement to ensure ongoing satisfaction. Handle escalations and resolve client issues in coordination with internal teams. Conduct regular review meetings and success check-ins. Collaborate with Sales and Product teams to ensure seamless customer experience. Identify opportunities for account expansion and support upselling initiatives. Requirements 2-4 years of experience in Customer Success, Account Management, or a client-facing role. Excellent communication and interpersonal skills. Strong problem-solving ability and a customer-first mindset. Experience with CRM software (e.g., Salesforce, HubSpot, Zoho) is a plus. Ability to manage multiple client relationships simultaneously. Bachelors degree in business, Marketing, or a related field. Preferred Qualifications Prior experience in SaaS, technology, or B2B environments. Ability to understand technical concepts and communicate effectively with non-technical clients

Role & responsibilities Preferred candidate profile

Position(s): Executive/ Senior Executives Tele-sales/ Inside Sales Location: Hyderabad Job Brief: We are looking for enthusiastic and talented Tele Sales/ Inside Sales Representative that thrives in a competitive and quick sales cycle environment. Responsibilities: Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails. Understanding customer needs and requirements and accordingly suggesting the best solution. Close new business by qualifying opportunities and securing online demonstrations/meetings with key decision makers. Attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms. Staying informed about competing products, new technologies, and services. Desired Skills & Experience: 0-5 years of Tele / Inside sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software. Demonstrated experience developing new business relationships at all levels of enterprise organizations. Excellent verbal and written communications skills. Strong listening and presentation skills. Comfortable selling tech product over calls and web presentation tools. Ability to multi-task, prioritize, and manage time effectively. Minimum qualification: A bachelor's degree in any discipline. A proven sales record and experience selling SaaS/PaaS products will be a big plus. About Us: The Dollar Business is the only multi-featured platform on foreign trade in India [www.thedollarbusiness.com]. We are a technology company with it headquarter in Hyderabad and regional offices in New Delhi, Ahmedabad, and Chennai. Our cloud-based technology service offering is EXIMAPS, which is modelled as a Platform as a Service (PaaS/SaaS) product. It is powered by a proprietary engine based on a triad of Foreign Trade Information, Human knowledge, and Machine learning (AI). If you are interested contact Below mentioned number Contact Person : Pravallika Contact Number : 9963533011 Email ID : sri.pravallika@thedollarbusiness.com

We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What youll do Your core job is to own our customer relationships, make them successful and fans of BiteSpeed Giving customers a delightful onboarding experience and helping them get setup for success Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant You genuinely like helping people and making them successful You have 2+ years of experience managing customer success & support at an SMB SaaS startup (this is not a hard requirement); You have a genuine interest in conversations with people from different backgrounds to learn about their lives

Role & responsibilities To drive sales through various marketing initiatives. Drive the channel partners assigned to achieve the sales target. Ensure smooth registration, training, certification & commission disbursal for channel partners Ensure more revenues from the performing category & motivate the nonperforming ones Develop a healthy investor database through channel partners Ensure regular product & price updates to channel partners • Tap potential markets for direct clients across India and abroad. Define strategies for the sale of all properties. Responsible for handling direct enquiries from advertising & hoardings. Making sales presentations to key decision makers effectively selling the capabilities & service offerings of the property. Responsible for handling Prospective Clients/ Corporate houses/MNCs Negotiating & Finalizing of sales transactions with interested clientele Managing extensive client relation exercises, liasioning deals between the organization and clients, while cultivating networks to ensure consistent business leads, and repeat business. Required to be constantly updated with the real estate market, gather market Intelligence Responsible for achieving targets set by the organization. Preferred candidate profile Luxury Sales HNI NRI Client Retention If interested then connect with shravani.m@genxhire.in OR 7710889351

What youll do Your core job is to own our international customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our international customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 3+ years of work experience in customer success with technical understanding of the product and 1+ years of experience in managing international customers You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Client Success Specialist is a developing subject matter expert, responsible with supporting the build and maintenance of the client relationship to drive value for the client and increased lifetime value for the organization. This role is responsible for multiple small-to-medium scale or simple (single-service) contracts. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal. Acting as the clients trusted advisor they help the client realize value from their relationship with the company and ensure the client's relationship experience is a positive one. This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal. What you'll be doing Key Responsibilities: Client Nurture / Relationship - Develops and maintains the relationship with client representatives to Management level, being recognized as the client's trusted advisor. Ensures the client is able to interact successfully with the company and to optimize the engagement (measurable through improving CSAT). Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the organization. Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meets their original business (procurement) objectives. Expansion Charter - Drives up-sell of existing Offers/services and closes the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend NTT's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities. Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drive a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process. Client Success Practice - Be an active member of the Regional and Global CS Management practice(including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community) Responsible for Data Quality Management within own client portfolio Builds and maintains Client Success Management skills and operating knowledge Builds and maintains an up-to-date knowledge of company's offers. Knowledge and Attributes: Good interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level. Developing account planning and stakeholder mapping and management techniques. Ability to interpret a client's business strategy / plans and understand opportunities for company solutions/services. Knowledge of organizational offers and services, including the core functionality and features, linkage within NTT's service portfolio, pricing structures, client benefits. Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position company partnership offerings with the client. Solid sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals. Ability to execute on-time renewals with minimum volume or price churn. Good knowledge and understanding of IT service environment, service operations and ITIL practices. Understanding of company's high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams. Understanding of organization's billing processes and client invoicing linked to contracted services. Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information technology or sales or a related field. Certification and working knowledge of ITIL practices. Additional relevant vendor certifications is advantageous. Required Experience: Moderate level experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment. Subject matter and services product expertise within sales and operations. #GlobalDataCentersCareer Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Client Success Specialist is a developing subject matter expert, responsible with supporting the build and maintenance of the client relationship to drive value for the client and increased lifetime value for the organization. This role is responsible for multiple small-to-medium scale or simple (single-service) contracts. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal. Acting as the clients trusted advisor they help the client realize value from their relationship with the company and ensure the client's relationship experience is a positive one. This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal. What you'll be doing Key Responsibilities: Client Nurture / Relationship - Develops and maintains the relationship with client representatives to Management level, being recognized as the client's trusted advisor. Ensures the client is able to interact successfully with the company and to optimize the engagement (measurable through improving CSAT). Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the organization. Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meets their original business (procurement) objectives. Expansion Charter - Drives up-sell of existing Offers/services and closes the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend NTT's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities. Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drive a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process. Client Success Practice - Be an active member of the Regional and Global CS Management practice(including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community) Responsible for Data Quality Management within own client portfolio Builds and maintains Client Success Management skills and operating knowledge Builds and maintains an up-to-date knowledge of company's offers. Knowledge and Attributes: Good interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level. Developing account planning and stakeholder mapping and management techniques. Ability to interpret a client's business strategy / plans and understand opportunities for company solutions/services. Knowledge of organizational offers and services, including the core functionality and features, linkage within NTT's service portfolio, pricing structures, client benefits. Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position company partnership offerings with the client. Solid sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals. Ability to execute on-time renewals with minimum volume or price churn. Good knowledge and understanding of IT service environment, service operations and ITIL practices. Understanding of company's high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams. Understanding of organization's billing processes and client invoicing linked to contracted services. Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information technology or sales or a related field. Certification and working knowledge of ITIL practices. Additional relevant vendor certifications is advantageous. Required Experience: Moderate level experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment. Subject matter and services product expertise within sales and operations. #GlobalDataCentersCareer Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

As a Principal Consultant Client Services at Argano, you will play a crucial role in shaping the direction of the Client Services family. Your responsibilities will include managing and enhancing relationships with mid to large size clients to ensure their satisfaction, retention, and continued business with the company. You will provide advanced technical support and configuration as requested, acting as a bridge between the client and Argano to ensure that client needs are understood and met. In this role, you will be constantly implementing and testing enhancements as well as new functionality, setting strategic goals, leading mid to large size client initiatives, and providing expert guidance to both clients and internal teams. Argano is currently seeking an Oracle Cloud Financials consultant in the Client Services practice. Your focus will be on guiding and assisting clients through day-to-day system support of all Oracle Cloud Financial modules. You will work closely with the client team to resolve issues, troubleshoot, perform maintenance, and continue system enhancement to optimize business operations. Extensive knowledge and experience with Oracle Cloud Financial business processes are essential for this role. Your responsibilities will include maintaining regular communication with mid to large size clients to understand their needs, concerns, and feedback. You will consult with clients using in-depth knowledge of Oracle Financials Applications and industry best practices to provide cost-effective solutions to client business scenarios. Additionally, you will collaborate with project teams and client employees to develop, test, and implement Oracle Cloud solutions. Refining customer requirements, identifying innovative approaches to problem-solving, and leading various phases of the system life cycle will also be part of your role. In addition, you will manage and oversee client accounts, including contract renewals, upselling, and cross-selling products or services. Developing account plans, ensuring high levels of client satisfaction, collaborating with clients to understand their business goals, and providing strategic insights and recommendations will be key aspects of your responsibilities. You will work closely with internal sales, marketing, project managers, and other teams to align client needs with Argano's offerings and present regular reports to management and clients outlining key performance metrics and the status of client accounts. To be successful in this role, you should have a Bachelor's degree in a relevant field (such as Business Administration, Marketing, Economics, Finance, Engineering, etc.), with an MBA or relevant master's degree preferred. You should have 5-10 years of Client Services experience or in a related field, along with a minimum of 10 years of experience as an Oracle Functional consultant with experience in implementing or supporting Oracle Cloud projects and upgrades. Experience with Oracle Cloud Financial modules, CPA certification (or equivalent), strong consulting experience, business analytical skills, and excellent interpersonal and communication skills are required. Key skills required for this role include client relationship management, strategic leadership, business development, innovation, advanced data analytics and modeling, client retention, effective presentations, team collaboration, and adaptability. The ability to manage senior-level client relationships, provide visionary leadership, identify new business opportunities, demonstrate innovation, maintain client loyalty, and deliver high-impact presentations will be essential for success in this position.,

The Senior Sales Executive position at Accordible is a key role in driving the company's vision of seamlessly integrating B2B services to offer unparalleled value and efficiency to businesses across sectors. As a go-getter who thrives on strategic selling and high-growth environments, you will be instrumental in cultivating meaningful relationships with clients and ensuring they receive the best service possible. Your main responsibilities will include identifying and converting B2B leads into long-term clients, building and executing powerful sales strategies, leading meetings, presentations, and big-ticket negotiations, staying connected with clients to ensure retention and satisfaction, tracking performance, forecasting revenue, and delivering insights. Additionally, you will collaborate cross-functionally for smooth client onboarding, always staying proactive, agile, and a step ahead of the market. At Accordible, we value an "employee-first" culture where the growth, well-being, and continuous learning of every team member are prioritized. We appreciate proactive inputs, innovative solutions, and encourage a collaborative environment where every voice is valued and heard. Join us in driving our vision forward and making a meaningful impact in the B2B services industry.,

Hiring for Blended Process Voice & Chat (Sales) Location : Jaipur (Work from Office) We are looking for experienced sales professionals for a blended process (Voice + Chat) in a fast-paced environment. Role Details: Process: Sales (Blended Voice & Chat) Location: Jaipur Work Mode: Work from Office Eligibility: Graduates & Undergraduates both can apply Experience: Minimum 2 years of Sales experience is mandatory Shifts: Rotational shifts and rotational week offs Cab Facility: Provided in odd hours Salary: Up to 6 LPA (based on experience and interview performance) Key Requirements: Excellent communication skills Strong persuasion and sales skills Comfortable working in a target-driven environment Contact: Zainab 92516 88430

As a Sales Specialist at Learning Feet in New Delhi, your primary responsibility will be to drive sales and market penetration by collaborating with and engaging schools in Delhi-NCR. This is a full-time on-site role that may involve extensive travel within the country during select months. You will play a key role in building and maintaining relationships with schools, contributing to revenue management and collections, and managing logistics effectively. To excel in this role, you should possess strong communication and business development skills, along with a proven track record in sales, client retention, and sales management. An understanding of the education or travel industry would be advantageous. A Bachelor's degree in Business Administration, Sales, Marketing, or a related field is required. Key Responsibilities: - Engage in business development activities to drive sales growth - Be willing to travel with school tours as necessary - Manage revenue and collections to ensure financial targets are met - Oversee logistics to support smooth operation of school group bookings - Attend local meetings and conduct fieldwork as part of the role requirements This position offers a competitive compensation package ranging from INR 2.5 Lacs to 4.5 Lacs annually. The job location is NSP - Pitampura, New Delhi, with openings available for Sales Specialists in East Delhi & Ghaziabad, South Delhi & Faridabad, and Gurugram. The ideal candidate should have 6 months to 3 years of relevant experience in the travel arrangements industry. If you are passionate about sales, business development, and making a positive impact in the education sector, we invite you to join our dynamic team at Learning Feet. Apply now and be part of our exciting journey towards providing innovative travel solutions for schools and colleges.,

The Relationship Officer plays a crucial role in establishing and nurturing strong connections with clients, thereby contributing significantly to the company's sales endeavors through effective customer communication and relationship management. Acting as a key intermediary between the organization and its clientele, the Relationship Officer is instrumental in ensuring client satisfaction and fostering long-term client retention. Key responsibilities of the Role include developing and sustaining relationships with clients, comprehending their needs, and providing tailored solutions. Serving as the primary point of contact for clients, the Relationship Officer excels in delivering exceptional customer service, identifying new business opportunities within the existing client base, and collaborating closely with the sales and marketing teams. Furthermore, the incumbent is tasked with monitoring customer accounts, promptly addressing client concerns, meeting sales targets, and generating reports on client accounts. Participation in networking events, staying abreast of industry trends, and implementing strategies for client retention are also integral aspects of the position. The ideal candidate for this role possesses a Bachelor's degree in Business Administration, Marketing, or a related field, coupled with prior experience in sales or customer service. A proven track record of meeting sales targets, along with excellent communication, interpersonal, negotiation, and networking skills, are essential requisites. Proficiency in CRM software and MS Office, exceptional time management and organizational abilities, adept problem-solving skills, and a knack for critical thinking are also key qualifications. Demonstrating adaptability and resilience in a fast-paced environment, a good understanding of market trends and industry regulations, and the capability to work both independently and collaboratively within a team are vital attributes. Additionally, being highly motivated, results-driven, and customer-centric, while possessing certifications in sales or customer relationship management (CRM), is advantageous for this role. Required Skills: negotiation, certifications, client retention strategies, problem-solving, teamwork, marketing, networking, results-driven mindset, client retention, sales, customer service, customer communication, client satisfaction, report preparation, CRM software, communication, marketing strategies, retention, independent work, industry regulations, motivation, adaptability, time management, organizational skills, business opportunities, relationship management, resilience, results-driven, business development, interpersonal skills, MS Office, critical thinking, industry trends, sales targets, market trends.,

Responsibilities: * Explain product/service offerings to leads and prospects. * Identify new business opportunities through market research. * Develop sales strategies and execute plans. *Maintain relationships with clients and follow up regularly. Provident fund Sales incentives Employee state insurance Travel allowance Accessible workspace

Job summary: We are seeking a dynamic and results-driven Account Growth Manager to drive business expansion within our existing IT client base. This role requires a strategic mindset, strong relationship management skills, and the ability to identify new opportunities within accounts to maximize revenue growth. Key responsibilities: Develop and execute account growth strategies to expand business with existing IT clients. Identify upselling and cross-selling opportunities for IT services and solutions. Build strong relationships with key stakeholders, decision-makers, and influencers within client organizations. Collaborate with internal teams, including delivery, recruitment, and sales, to ensure seamless service and client satisfaction. Monitor industry trends and client needs to proactively suggest relevant solutions. Drive revenue growth by achieving and exceeding account expansion targets. Negotiate contracts and agreements to maximize profitability. Maintain detailed records of account interactions and growth initiatives in CRM tools. Key requirements: 5+ years of experience in account management, business development, or client success within the IT services/IT consulting industry. Strong understanding of IT services, staffing solutions, or technology consulting. Proven track record of growing existing accounts and achieving revenue targets. Excellent communication, negotiation, and relationship-building skills. Ability to work collaboratively across teams and drive client-focused solutions. Proficiency in CRM and account management tools

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20–30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2–3 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making. Experience and Education: MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yrs

Role overview and Key responsibilities: Own the renewals lifecycle for assigned clients from initial outreach to closure. Track and monitor upcoming contract expiries using CRM and internal tools. Collaborate with the sales, finance, and operations teams to align pricing, timelines, and service expectations. Send timely renewal communication and follow-ups via emails, calls, and meetings. Address client queries, concerns, or escalations related to the renewal process. Coordinate with documentation, invoicing, and legal teams for smooth PO and agreement processing. Maintain accurate and up-to-date records of renewal statuses and forecasts. Identify opportunities for service upsell or cross-sell during renewal conversations.Provide inputs for client retention strategies based on feedback and insights. Requirements What we are looking for: Bachelordegree in Business, Sales, Marketing, or a related field. 12 years of experience in client servicing, account management, or renewals . Strong communication and relationship management skills. Proficiency in Microsoft Office, Excel, and CRM tools. Highly organized with a proactive and detail-oriented approach. Ability to multitask and work under tight deadlines in a fast-paced environment A customer-first mindset with a problem-solving attitude. Benefits Why join us Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womenhealth, the environment, and sanitation workers dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissionsreal impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of the circular economy. Grow With Us: Were a fast-growing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose arent just valuestheyre how we roll every day.

Position: Key Accounts Manager (Sales & Business Development) Company: Shadowfax Technologies Location: Bengaluru Head Office Experience: 3 to 5 Years Industry Preference: Logistics / Courier / E-commerce / Supply Chain Salary: Upto 8 LPA Key Responsibilities Manage and grow relationships with key enterprise accounts across logistics and e-commerce verticals. Own P&L responsibility for assigned accounts – drive revenue, cost efficiency & client satisfaction. Identify upselling/cross-selling opportunities within existing accounts. Collaborate with operations and cross-functional teams to ensure seamless execution and service quality. Regular review and analysis of client performance and presenting business insights. Lead client onboarding, SLA compliance, and process improvements. Key Skills Key Account Management B2B Sales / Enterprise Sales Logistics & Supply Chain Understanding Stakeholder Management Client Retention & Growth P&L Ownership Data-Driven Decision Making MIS & Reporting CTC: Upto 8 LPA (Fixed) Joining: Immediate or within 10 days preferred

Position : Executive (Project Sales) - Key Accounts Department: Sales & Business Development Location: [Bangalore] Reporting to: Manager Key Accounts / Head Sales & Business Development Experience Required: 2 to 4 years Job Description Summary: The Executive Key Accounts will play a pivotal role in managing and expanding relationships with our most valued clients. This individual must exhibit exceptional professionalism, strategic thinking, and the ability to represent Company's confidently to top-tier clients and decision makers. The role demands a high-caliber professional who can not only retain and service large accounts in elevator industry but also spearhead business development and secure large scale projects that fuel the companys growth. Key Responsibilities: Serve as the strategic interface between the Company and its high-value clients, ensuring premium client experience and satisfaction. Identify, pitch, and win large scale projects by building strong rapport with senior decision makers in real estate, infrastructure, hospitals, and other verticals. Drive end-to-end account management, from onboarding to delivery coordination, billing follow-ups, and renewal strategies. Deliver customized proposals, presentations, and solutions tailored to the strategic needs of each account. Coordinate across internal departments (Design, Installation, Service, Compliance) for smooth and timely execution of commitments. Handle client escalations with ownership and urgency, ensuring swift resolutions and maintaining confidence in Company's reliability. Maintain detailed account documentation, activity trackers, pipeline status, and performance dashboards. Ensure growth of key accounts through upselling, cross-selling, and continuous engagement. Represent Company's Elevators in client meetings, project kickoffs, audits, and review presentations. Lead key account reviews, generate MIS reports, and support senior management with client insights. Key Skills & Competencies: Strong executive presence and polished communication Confidence in dealing with CXOs, architects, and consultants Excellent negotiation, persuasion, and problem-solving abilities Ability to work under pressure and deliver results High proficiency in CRM systems, Excel, and business reporting Strong follow-up discipline and attention to detail Qualifications: Bachelors Degree in Engineering or Business Administration; MBA preferred 5–7 years of experience in Key Account Management in Elevators Elevator/Infrastructure/Real Estate B2B experience is highly desirable Proven ability to close large-value deals and handle high-stake clients Behavioral & Protocol Expectations: Maintain utmost professionalism in client and internal interactions Be punctual, responsive, and solution-oriented at all times Uphold confidentiality and compliance as per company policy Display team spirit while taking full ownership of your deliverables Represent the Company's brand with dignity and long-term relationship focus

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Provide exceptional client support by resolving issues promptly and efficiently. Coordinate with internal teams to deliver projects on time, meeting clients' expectations. Understand client business objectives and marketing goals, translating them into actionable project plans. Develop strong brand awareness through consistent marketing efforts across various channels. Identify opportunities for growth within existing accounts to drive revenue expansion. Desired Candidate Profile 2-5 years of experience in client account management and client service or a related field (e.g., sales & marketing in an advertising agency, preferably in offline marketing). Strong understanding of brand marketing principles and practices. Excellent communication skills with the ability to build strong relationships with clients. Proficiency in managing multiple tasks simultaneously while maintaining attention to detail. Interested candidates experienced in similar role can share their updated resume at hr@bethebee.in

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Provide exceptional client support by resolving issues promptly and efficiently. Coordinate with internal teams to deliver projects on time, meeting clients' expectations. Understand client business objectives and marketing goals, translating them into actionable project plans. Develop strong brand awareness through consistent marketing efforts across various channels. Identify opportunities for growth within existing accounts to drive revenue expansion. Desired Candidate Profile 2-5 years of experience in client account management and client service or a related field (e.g., sales & marketing in an advertising agency, preferably in offline marketing). Strong understanding of brand marketing principles and practices. Excellent communication skills with the ability to build strong relationships with clients. Proficiency in managing multiple tasks simultaneously while maintaining attention to detail. Interested candidates experienced in similar role can share their updated resume at hr@bethebee.in

Responsibilities: * Manage client relationships from onboarding to retention * Ensure timely delivery of services with high quality * Identify new business opportunities through networking & market research Health insurance Annual bonus

Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Preferred candidate profile Application of sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Reports Management Skills Required: Team Management , Digital Business Development , Sales Strategy , Client Services , Key Account Relationships

Role Overview: The Senior Associate & Assistant Manager - Membership & Marketing at DSCI will be responsible for driving membership growth, managing client relationships, and enhancing member engagement across sectors like BFSI, Healthcare, and Telecom. The role involves strategic outreach, market research, end-to-end client onboarding, and execution of membership-specific initiatives. It demands strong communication, project management, and analytical skills to ensure value delivery, retention, and expansion of the DSCI member base. Role & responsibilities: 1. Market Research & Prospecting: Conduct in-depth research on sectoral developments (e.g., Healthcare, Insurance, SMBs, Manufacturing) to identify potential user organizations. Build and maintain a robust database of prospective clients and industry stakeholders. Track emerging security and privacy product/service companies across India for outreach and engagement. 2. Client Acquisition & Relationship Management: Drive client acquisition efforts to onboard new members. • Manage end-to-end client relationships, including proposal creation, onboarding, and ongoing support. Prepare reports tracking membership delivery, impact, revenue pipeline, and conversion metrics. Collaborate with the finance team to manage financial documentation (accounts payable, ID generation, etc.). 3. Member Engagement & Retention: Communicate with and engage existing members to ensure high-value delivery and satisfaction. • Regularly update members on DSCI developments and initiatives. Support membership renewal efforts and proactively address service-related queries with a focus on quick turn-around time. Track engagement across various DSCI-led programs and initiatives. 4. Initiative Planning & Execution: Plan and implement membership-specific initiatives such as events, outreach programs, and strategic meetings. Create and execute stakeholder forums, communities, and initiatives to increase engagement in the cybersecurity industry. Map opportunities in ongoing sectoral developments and implement engagement strategies accordingly. Preferred candidate profile: Postgraduate degree in Management (MBA or equivalent). 2 to 4 years of experience in sales, marketing, or client relationship management. Prior experience in the technology or cybersecurity sector is desirable. Familiarity with CRM systems is an added advantage Core Competencies: Customer Focus: Ability to understand client needs and ensure value delivery across all touch points. Technical competence: Hands-on experience in lead generation using digital and physical platforms (events, expos, social media, website, etc.). Communication: Clear, concise, and persuasive in verbal and written communication with internal and external stakeholders. Collaboration & Teamwork: Works effectively with cross-functional teams, sharing knowledge and supporting others. Analytical Thinking: Ability to interpret data, trends, and insights to drive decision-making and improve processes. Experience in pipeline management and conversion tracking. Result Orientation: Focused on achieving goals through structured planning and continuous follow-through. Initiative & Ownership: Takes proactive steps to address challenges and improve processes independently. Adaptability: Flexible in a dynamic environment with the ability to pivot based on stakeholder and organizational needs. Project Management: Ability to manage and execute multiple initiatives within timelines and resource constraints

As an Account Manager at Even, your primary responsibility will be to manage end-to-end relationships with corporate clients, ensuring their satisfaction, engagement, and long-term retention. You will play a crucial role in building strong, lasting partnerships, contributing to revenue growth through retention and upselling, and maintaining high client satisfaction levels. Your key responsibilities will include acting as the main point of contact for all assigned accounts, collaborating with the sales team during pre-sales and onboarding processes, fostering relationships with key stakeholders, developing and executing engagement strategies, and working closely with internal teams to deliver a consistent client experience. Additionally, you will be required to conduct regular monthly and quarterly business reviews to assess performance, identify areas for improvement, and own the entire renewal process from RFQ to benefit design and final presentation. To excel in this role, you should have at least 2-3 years of experience in Sales, Account Management, Customer Success, or Business Development. Strong communication skills in English are essential, and fluency in Kannada and/or Hindi would be advantageous. A proven track record of managing client relationships, delivering on retention goals, and handling complex client requirements is also required. You should possess a proactive, client-first mindset with a passion for improving customer experience. Skills in engagement strategy, building strong relationships, cross-functional collaboration, customer experience, stakeholder management, and client relationship management will be crucial for success in this role.,