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Bitespeed
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International Customer Success Manager

International Customer Success Manager

Bitespeed

3 - 8 years

8 - 12 Lacs

Bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

customer relationship product adoption customer retention client onboarding retention customer service churn client servicing business development client retention client relationship management lead generation onboarding client relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

What youll do

Your core job is to
own our international customer relationships
, make them successful and fans of BiteSpeed.

Client onboarding, tracking product adoption
for our enterprise customers, ensuring they are getting maximum value leading to
upsells and expansion revenue.

Becoming a
trusted product advisor
for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.

Managing
cross-sells for new products and renewals
, owning expansion revenue at an account level.

Building the
playbook for our international customer success function
to scale for the next stage of growth.

What makes you a good fit

You care about delivering a
service experience that parallels a Michelin star Italian restaurant.

You
genuinely like helping people
and making them successful.

You have
3+ years of work experience
in customer success with technical understanding of the product and
1+ years of experience in managing international customers

You have a
genuine interest in conversations
with people from different backgrounds to learn about their lives.

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