582 Client Retention Jobs

ROLE OVERVIEW Engage 360 is designed to revolutionize e-commerce marketing with cutting-edge data models, delivering superior ROAS and helping merchants achieve a remarkable 10x ROI. This industry-first omni-channel tool integrates WhatsApp, SMS, Email, and RCS, addressing recent restrictions on WhatsApp marketing communications. As a KAM for Engage 360, you will play a pivotal role in driving revenue growth for this product by building long-term relationships with key enterprise clients. Your primary responsibilities will include identifying and targeting high-value accounts, crafting tailored solutions to meet complex business needs, and negotiating strategic contracts. You will collaborate closely with cross-functional teams to deliver exceptional service and ensure client satisfaction. We are looking for motivated individuals who have a strong background in sales and marketing and are passionate about technology and e-commerce. Key Responsibilities : Client Relationship Management : Act as the primary point of contact for assigned high-value D2C brands; build long-term relationships and drive satisfaction. Account Growth : Identify upselling and cross-selling opportunities across Shiprockets suite of services (including logistics, marketing automation, retention, fulfillment). Business Strategy & Consulting : Understand the clients business models, pain points, and growth goals to offer tailored solutions and strategic support. Performance Tracking : Monitor key metrics (GMV, NPS, retention, activation) and work with internal teams to ensure delivery against SLAs. Stakeholder Coordination : Liaise with internal product, tech, operations, and marketing teams to resolve client issues and implement new solutions. Market Insights : Share customer feedback and market intelligence with internal teams to influence product development and service innovation.

About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities: Build and manage relationships with key clients, channel partners to drive business growth. Actively identify and develop new channel partners for consistent lead generation. Visit field locations regularly to build trust and understand ground realities. Maintain a strong sales pipeline by nurturing long-term business relationships. Act as the single point of contact for all client and partner-related queries. Ensure smooth coordination between clients, sales teams, and internal departments. Track account performance and implement strategies to meet monthly targets. Candidate Requirements: 15 years of experience in sales or account management, preferably in the HL or LAP domain. Proven experience in managing and scaling channel partner networks. Strong communication, interpersonal, and negotiation skills. Willingness to travel locally and work in a field-based, target-driven role. Ability to work independently and manage multiple stakeholders efficiently. Why Join Us? Be part of a growing company shaping the future of retail lending. Opportunity to work closely with industry professionals and senior leadership. Performance-based incentives and career growth opportunities. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658*

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

Job Description: Customer Relationship Executive (B2C Market) - Surat Position : Customer Relationship Executive Location : Surat, Gujarat, near Railway Station Industry : Courier & Cargo, Retail, E-commerce Job Type : Full-Time Female Candidate ONLY Company Description DTDC Express Ltd is a leading integrated express logistics company in India, offering domestic and international services. With a technology-enabled logistics network, DTDC serves diverse industry verticals and operates India's largest physically accessible express logistics network. The company has over 15,000 exclusive channel partners contributing to its sales and service capabilities. We are currently looking for a dedicated and dynamic Customer Relationship Executive to join our team in Surat to enhance customer satisfaction and loyalty within the B2C market. Key Responsibilities : Customer Interaction : Act as the first point of contact for customers, providing prompt and professional responses to inquiries, issues, and requests via phone, email, and in-person interactions. Relationship Building : Develop and maintain strong relationships with customers to ensure long-term loyalty and repeat business. Address customer concerns and provide personalized solutions to meet their needs. Customer Support : Assist in troubleshooting and resolving customer issues related to products, services, or orders, ensuring high levels of satisfaction. Feedback Collection : Regularly collect customer feedback to understand their needs, expectations, and experiences. Provide actionable insights to the management team to improve products and services. Product Knowledge : Stay up-to-date with the company's product and services, and be able to effectively communicate their features and benefits to customers. Sales Support : Support the sales team by identifying potential leads, offering promotions, and upselling products and services to existing customers. Complaint Handling : Manage and resolve customer complaints in a professional and timely manner, ensuring minimal disruption and a positive outcome. CRM Management : Maintain and update customer information in the CRM system, ensuring accurate records and up-to-date contact details. Cross-functional Collaboration : Work closely with other teams (e.g., marketing, sales, operations) to ensure a smooth customer experience and to address any challenges faced by customers. Required Skills and Qualifications : Education : A Bachelor's degree in Business, Marketing, or a related field. Experience : 1-3 years of experience in customer service, relationship management, or sales, preferably in the B2C sector. Communication Skills : Strong verbal and written communication skills in Hindi, Gujarati, and English, with an ability to clearly articulate solutions to customers. Preferred Skills : Experience in the B2C sector (Retail, E-commerce, FMCG, etc.). Knowledge of Surat's local market and customer preferences. Fluency in Gujarati (a plus). What We Offer : Competitive salary and performance-based incentives. Comprehensive training and development opportunities. A dynamic and collaborative work environment. Opportunities for career growth within a leading organization in the industry. How to Apply : Interested candidates are invited to send their updated resume detailing their qualifications and interest in the role to arjun.seth@dtdc.com We are looking for candidates who are from Same Industry & can join us within 15 days OR immediate joining. Join DTDC Express Ltd. and help us build strong relationships with our valued customers while driving exceptional service and business growth in the B2C market!

Designer Experience: Minimum 4 Years Salary: Up to 7.2 LPA Job Summary: We are seeking a dynamic and experienced Designer who can seamlessly manage both interior design and sales responsibilities. This role is ideal for someone who understands client needs, offers customized design solutions, and has the confidence to convert leads into loyal customers. The ideal candidate should possess both creative design capabilities and strong communication skills to handle client interactions, site visits, and project execution. Key Responsibilities: Understand client requirements and develop tailored interior design concepts. Prepare 2D/3D layouts based on the measurements provided. Create mood boards, suggest color palettes, select materials, and plan furniture layouts. Use industry-standard software such as AutoCAD, SketchUp, 3Ds Max, etc., to present design concepts effectively. Coordinate with internal teams to ensure timely and smooth project execution. Handle walk-in clients with professionalism and confidence. Deliver compelling design presentations, quotations, and proposals to clients. Maintain and update client records in CRM or Excel, follow up regularly, and help to close sales successfully. Desired Candidate Profile: Minimum 4 years of experience in interior design and/or modular furniture sales. Strong portfolio of past interior projects. Proficiency in design software (AutoCAD, 3Ds Max, SketchUp, etc.). Excellent communication, presentation, and interpersonal skills. Proven track record of meeting or exceeding sales targets. Share Your resume at career@regalokitchens.com or drop a WhatsApp message at 9717130852

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation. Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 4+ yrs of work experience Strong in business acumen Commitment to quality Strong financial and budgeting skills Sound written and verbal communication Well-groomed and able to represent Sodexo in a professional manner Should have strong interpersonal skills & be very Customer focused'

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality. Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with HSE Teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Initiate development of new menus, upgrade old menus and special event menus Food Tasting before Services. Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, HSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualifications: Business acumen Handling P&L Commitment to quality Strong financial and budgeting skills Sound written and verbal communication

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality. Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with HSE Teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Initiate development of new menus, upgrade old menus and special event menus Food Tasting before Services. Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, HSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualifications: Business acumen Handling P&L Commitment to quality Strong financial and budgeting skills Sound written and verbal communication

Responsibilities: * Manage client relationships * Report on business performance * Identify new opportunities * Meet revenue targets * Drive business growth Provident fund Health insurance

Our Client: Client operates in the healthtech or remote health monitoring industry. It specializes in providing contactless health monitoring solutions using AI-powered sensors to track vital signs like heart rate, respiration, and sleep patterns. Their technology is often used in hospitals and home care settings for continuous, real-time health monitoring and early detection of medical conditions. Job Title: Key Account Manager Education: Masters Degree in Marketing Business, or related field Experience: 5-7 yrs of account management or sales experience. Location: Kochi Reporting to: Head of Operations Role and Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively. Revenue Generation and Account Development: Drive revenue growth within key accounts through effective sales strategies and initiatives, Identify opportunities to upsell or cross-sell products/services to existing clients. Conceptualize, Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement. Negotiation and Contract Management: Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties, Ensure compliance with contractual obligations and service level agreements. Problem Resolution: Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions. Stakeholder Management: Effectively identifying and engaging key stakeholders both External and Internal, Share insights and feedback from key clients to inform product/service enhancements and business strategies. Requirement: Master's degree in Marketing, Business, or a related field. 5-7 yrs of account management or sales experience. Experience in working with hospitals and healthcare preferred. Strong analytical and problem-solving skills. Exceptional communication and interpersonal skills. Willing to travel extensively.

Lead Generation through cold calls & networking for new business development Meetings and Pitches with potential clients Developing relevant business proposals and pitch presentations Achieving Sales Targets Strategising future business plans & client retention plans. Communicating the brief to design, creative and operations team as per the requirements. Experience: 1 to 3 years with Events or Media Background Remuneration: Best in Industry Qualification: Graduate / PG / MBA

Corporate Sales About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Business: 99Acres 99acres.com is Indias leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players. Job Description: Selling online property advertisements / branding solutions to clients by assessing their business Requirements. Designing email campaigns to spread awareness of new products / Projects launched in the assigned region. Managing portfolio of existing accounts with multiple business unit. Achieving sales targets through focus on existing clients in the assigned territory. Making proposals and presentations to clients with a precise display of their visibility when placed in the online space. • Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals. Building and managing strong relationships with clients and helping product with continuous feedback. Other Details: This is a Field Sales role Candidate should be comfortable travelling

About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Business: 99Acres 99acres.com is Indias leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players. Job Description: Provide Enterprise Leadership a. Develop and implement strategy for business growth in the region to maximize growth opportunities, strengthen market share and maximum customer retention. b. Provide strategic leadership to the team for achieving quarterly and annual sales targets and targeted market share in the assigned region. Consultative Accounts Management a. Responsible for enhancing revenue, within existing and new clients, through continuous client engagement and optimization of product mix. b. Develop and nurture deep relationships with leadership and key stakeholders in the region. c. Effectively understand client business needs and propose customized solutions that best address those needs. Drive Change for Excellence a. Drive continuous improvement in sales processes for a benchmark client delivery & engagement. b. Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion. Be a regional Account ambassador a. Provide inputs and collaborate with Product & Delivery teams for product innovation and enhanced market competitiveness Skills Required: Eagerness to work in target oriented environment Comfortable for f2f client meeting

Team Leader - Corporate Sales About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Business: 99Acres 99acres.com is Indias leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players. Job Description: Selling online property advertisements / branding solutions to clients by assessing their business Requirements. Designing email campaigns to spread awareness of new products / Projects launched in the assigned region. Managing portfolio of existing accounts with multiple business unit. Achieving sales targets through focus on existing clients in the assigned territory. Making proposals and presentations to clients with a precise display of their visibility when placed in the online space. Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals. Building and managing strong relationships with clients and helping product with continuous feedback. Handling a team. Other Details: This is a Field Sales role Candidate should be comfortable travelling

About Info Edge India Ltd Info Edge is Indias leading consumer internet company known for its strong brands in recruitment (naukri.com, naukrigulf.com, iimjobs.com, firstnaukri.com), real estate (99acres.com), matrimony (Jeevansathi.com) and education (shiksha.com). Starting with a classified recruitment online business, naukri.com, the Company has grown and diversified rapidly, setting benchmarks as a pioneer for others to follow either through setting up of in-house brands or through the route of strategic investments and acquisitions. Zomato.com, policybazaar.com & Happily Unmarried Marketing Private Limited are our investee companies to name a few out of many. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, Info Edge is one of the very few profitable pure play internet companies in the country. These are exciting times for Info Edge as we continue to grow in all our businesses, and continue to scale newer heights. We are investing across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI) to increase our predictive powers on customer behavior and continuously optimize and improve our systems. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Driven by innovation, an experienced and talented leadership team and a strong entrepreneurial orientation, we pride ourselves on having a culture that promotes meritocracy. Our numerous milestones can largely be credited to an incredibly smart team working in an environment that encourages creativity and going the extra mile to develop products that people love to use and add value to our clients. About BU: Naukri.com Naukri.com, online recruitment classifieds, is a significant player and a market leader in Indias well-established business space. The recruitment space provides all the job seeker with advisory services and caters to different elements of the job listing, employer branding, resume short-listing, career site management and campus recruitment. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. The platform, on the online recruitment space, continues to reinforce its established leadership position in India that has given it a competitive edge in the market. The Role Key Account Manager This role has been developed to oversee the relationships of the region with few of its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be skillful in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our companys solutions and achieve the clients objectives to mutual benefit. The goal is to contribute in sustaining and growing our business to achieve long-term success. Job Description Nurture Establish deep relationship with the portfolio of customers and strive to take the partnership to the next level Identify and nurture multiple influencer points within an organization including but not limited to TA, HR, Procurement and Finance Constantly do account mapping to identify opportunities within the customer portfolio Go beyond the connect with TA / HR and establish relationship with hiring managers and businesses who actually have the hiring needs for which the respective TA team is catering to Constantly connect with all stakeholders of clients via regular meetings, usage mailers, market analytics details, new offering mailers, etc Solution Selling Understand each customers business needs deeply enough to proactively identify areas to augment client requirements using various product portfolio of Naukri.com Identify the relevant stakeholder and set up regular meetings to pitch the problem we are trying to solve via custom presentations, and effective solutioning Identifying problems and converting them to opportunities for upselling / cross selling, thereby increasing the wallet-share at every customer Constantly offer pilots (paid or otherwise) to showcase newer offering, capture the delivery, effectively present RoI to the teams Ability to replicate the success within one business of a customer in other relevant businesses, thereby creating sub customers within an organization Ability to act as a partner who can effectively discuss and offer suggestions regarding any recruitment-based clarifications Data Crunching Regularly monitor the usage of customer subscriptions and proactively keep the relevant stakeholders in loop for any need of intervention in terms of ensuring better usage or regarding the need of top ups before the inventory expires Ability to effectively read various data points pertaining to a customers usage of the products subscribed and prepare custom QBR presentations Connect with all relevant stakeholders on a quarterly basis to review the usage and effectively communicate how their subscription is being able to add value Ability to convert all available data to valuable information that will help customers take informed decisions Stakeholder Communication Ability to communicate effectively with both internal and external stakeholders Act as a liaison between the customers and internal teams tech, support, product to ensure all customer feedbacks reach the relevant teams Ability to identify needs of the hour in terms of product improvements, new product needs, process improvements, and communicate the same to the relevant internal stakeholders Ideal Skills Excellent written and oral communication Interpersonal skills & Good Negotiator Ability to think and communicate in a structured manner Ability to analyze data and convert into knowledge Ability to work cross-functionally Creative ability to connect seemingly disparate information Market knowledge & Sector understanding Tactful and Persuasive Can do Attitude

About Info Edge India Ltd Info Edge is Indias leading consumer internet company known for its strong brands in recruitment (naukri.com, naukrigulf.com, iimjobs.com, firstnaukri.com), real estate (99acres.com), matrimony (Jeevansathi.com) and education (shiksha.com). Starting with a classified recruitment online business, naukri.com, the Company has grown and diversified rapidly, setting benchmarks as a pioneer for others to follow either through setting up of in-house brands or through the route of strategic investments and acquisitions. Zomato.com, policybazaar.com & Happily Unmarried Marketing Private Limited are our investee companies to name a few out of many. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, Info Edge is one of the very few profitable pure play internet companies in the country. These are exciting times for Info Edge as we continue to grow in all our businesses, and continue to scale newer heights. We are investing across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI) to increase our predictive powers on customer behavior and continuously optimize and improve our systems. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Driven by innovation, an experienced and talented leadership team and a strong entrepreneurial orientation, we pride ourselves on having a culture that promotes meritocracy. Our numerous milestones can largely be credited to an incredibly smart team working in an environment that encourages creativity and going the extra mile to develop products that people love to use and add value to our clients. About BU: Naukri.com Naukri.com, online recruitment classifieds, is a significant player and a market leader in Indias well-established business space. The recruitment space provides all the job seeker with advisory services and caters to different elements of the job listing, employer branding, resume short-listing, career site management and campus recruitment. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. The platform, on the online recruitment space, continues to reinforce its established leadership position in India that has given it a competitive edge in the market. The Role Key Account Manager This role has been developed to oversee the relationships of the region with few of its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be skillful in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our companys solutions and achieve the clients objectives to mutual benefit. The goal is to contribute in sustaining and growing our business to achieve long-term success. Job Description Nurture Establish deep relationship with the portfolio of customers and strive to take the partnership to the next level Identify and nurture multiple influencer points within an organization including but not limited to TA, HR, Procurement and Finance Constantly do account mapping to identify opportunities within the customer portfolio Go beyond the connect with TA / HR and establish relationship with hiring managers and businesses who actually have the hiring needs for which the respective TA team is catering to Constantly connect with all stakeholders of clients via regular meetings, usage mailers, market analytics details, new offering mailers, etc Solution Selling Understand each customers business needs deeply enough to proactively identify areas to augment client requirements using various product portfolio of Naukri.com Identify the relevant stakeholder and set up regular meetings to pitch the problem we are trying to solve via custom presentations, and effective solutioning Identifying problems and converting them to opportunities for upselling / cross selling, thereby increasing the wallet-share at every customer Constantly offer pilots (paid or otherwise) to showcase newer offering, capture the delivery, effectively present RoI to the teams Ability to replicate the success within one business of a customer in other relevant businesses, thereby creating sub customers within an organization Ability to act as a partner who can effectively discuss and offer suggestions regarding any recruitment-based clarifications Data Crunching Regularly monitor the usage of customer subscriptions and proactively keep the relevant stakeholders in loop for any need of intervention in terms of ensuring better usage or regarding the need of top ups before the inventory expires Ability to effectively read various data points pertaining to a customers usage of the products subscribed and prepare custom QBR presentations Connect with all relevant stakeholders on a quarterly basis to review the usage and effectively communicate how their subscription is being able to add value Ability to convert all available data to valuable information that will help customers take informed decisions Stakeholder Communication Ability to communicate effectively with both internal and external stakeholders Act as a liaison between the customers and internal teams tech, support, product to ensure all customer feedbacks reach the relevant teams Ability to identify needs of the hour in terms of product improvements, new product needs, process improvements, and communicate the same to the relevant internal stakeholders Ideal Skills Excellent written and oral communication Interpersonal skills & Good Negotiator Ability to think and communicate in a structured manner Ability to analyze data and convert into knowledge Ability to work cross-functionally Creative ability to connect seemingly disparate information Market knowledge & Sector understanding Tactful and Persuasive Can do Attitude

About Info Edge India Ltd Info Edge is Indias leading consumer internet company known for its strong brands in recruitment (naukri.com, naukrigulf.com, iimjobs.com, firstnaukri.com), real estate (99acres.com), matrimony (Jeevansathi.com) and education (shiksha.com). Starting with a classified recruitment online business, naukri.com, the Company has grown and diversified rapidly, setting benchmarks as a pioneer for others to follow either through setting up of in-house brands or through the route of strategic investments and acquisitions. Zomato.com, policybazaar.com & Happily Unmarried Marketing Private Limited are our investee companies to name a few out of many. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, Info Edge is one of the very few profitable pure play internet companies in the country. These are exciting times for Info Edge as we continue to grow in all our businesses, and continue to scale newer heights. We are investing across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI) to increase our predictive powers on customer behavior and continuously optimize and improve our systems. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Driven by innovation, an experienced and talented leadership team and a strong entrepreneurial orientation, we pride ourselves on having a culture that promotes meritocracy. Our numerous milestones can largely be credited to an incredibly smart team working in an environment that encourages creativity and going the extra mile to develop products that people love to use and add value to our clients. About BU: Naukri.com Naukri.com, online recruitment classifieds, is a significant player and a market leader in Indias well-established business space. The recruitment space provides all the job seeker with advisory services and caters to different elements of the job listing, employer branding, resume short-listing, career site management and campus recruitment. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. The platform, on the online recruitment space, continues to reinforce its established leadership position in India that has given it a competitive edge in the market. The Role Key Account Manager This role has been developed to oversee the relationships of the region with few of its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be skillful in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our companys solutions and achieve the clients objectives to mutual benefit. The goal is to contribute in sustaining and growing our business to achieve long-term success. Job Description Nurture Establish deep relationship with the portfolio of customers and strive to take the partnership to the next level Identify and nurture multiple influencer points within an organization including but not limited to TA, HR, Procurement and Finance Constantly do account mapping to identify opportunities within the customer portfolio Go beyond the connect with TA / HR and establish relationship with hiring managers and businesses who actually have the hiring needs for which the respective TA team is catering to Constantly connect with all stakeholders of clients via regular meetings, usage mailers, market analytics details, new offering mailers, etc Solution Selling Understand each customers business needs deeply enough to proactively identify areas to augment client requirements using various product portfolio of Naukri.com Identify the relevant stakeholder and set up regular meetings to pitch the problem we are trying to solve via custom presentations, and effective solutioning Identifying problems and converting them to opportunities for upselling / cross selling, thereby increasing the wallet-share at every customer Constantly offer pilots (paid or otherwise) to showcase newer offering, capture the delivery, effectively present RoI to the teams Ability to replicate the success within one business of a customer in other relevant businesses, thereby creating sub customers within an organization Ability to act as a partner who can effectively discuss and offer suggestions regarding any recruitment-based clarifications Data Crunching Regularly monitor the usage of customer subscriptions and proactively keep the relevant stakeholders in loop for any need of intervention in terms of ensuring better usage or regarding the need of top ups before the inventory expires Ability to effectively read various data points pertaining to a customers usage of the products subscribed and prepare custom QBR presentations Connect with all relevant stakeholders on a quarterly basis to review the usage and effectively communicate how their subscription is being able to add value Ability to convert all available data to valuable information that will help customers take informed decisions Stakeholder Communication Ability to communicate effectively with both internal and external stakeholders Act as a liaison between the customers and internal teams tech, support, product to ensure all customer feedbacks reach the relevant teams Ability to identify needs of the hour in terms of product improvements, new product needs, process improvements, and communicate the same to the relevant internal stakeholders Ideal Skills Excellent written and oral communication Interpersonal skills & Good Negotiator Ability to think and communicate in a structured manner Ability to analyze data and convert into knowledge Ability to work cross-functionally Creative ability to connect seemingly disparate information Market knowledge & Sector understanding Tactful and Persuasive Can do Attitude

Responsible for developing & executing a target-driven marketing strategy for the Mid Corporate Business Development Group. Key tasks - raising the brand's profile through consistent marketing to bankers, investors, sponsors & infrastructure funds.

Subject Matter Expert - PD US Government contract Title: Subject Matter Expert PD US Government contract Subject Matter Expert - PD US Government contract Job Title: Subject Matter Expert PD US Government contract Department: Proposal Development Job Summary : As a Proposal Development services provider to Small Businesses pursuing US Government contracts, our goal is to empower our clients, many of whom are new to government contracting, with strategic support and hands-on guidance that helps them grow and win in the Federal marketplace. The ideal candidate will possess a deep understanding of federal contracting (or other relevant sectors), proposal development best practices, and stakeholder engagement. Key Responsibilities: Act as a strategic advisor for recurring clients to ensure continuity, trust, and satisfaction & on how to navigate the federal ecosystem and effectively position themselves in the federal market. Analyze client feedback and engagement history to identify gaps and opportunities. Integrate insights into strategic planning for proposals and client retention efforts. Conduct Strategic Interventions in underperforming client accounts to identify root causes of low ROI (e.g., poor targeting, lack of readiness, unrealistic bid strategy). Diagnose Readiness Gaps in client businesses, such as insufficient past performance, no relevant NAICS alignment, limited socio-economic certification leverage, or missing contract vehicles, and develop concrete, time-bound action plans to fix them. Provide market intelligence briefings for clients to summarize trends, key expiring contracts, budget priorities, and agency procurement plans relevant to their service areas. Educate internal teams on best practices in federal contracting, proposal development approaches, current trends, and procurement shifts. Recommend improvements to internal processes to ensure we deliver maximum value to our clients. Required Qualifications: Bachelor s or master s degree in IT, Computer Science, Communications, Engineering, or related field. Minimum 5+ years of experience in proposal development, capture, or business development preferably in both the federal and SLED markets. Demonstrated experience crafting winning strategies and contributing to high-value contract wins. Strong understanding of APMP/Shipley proposal best practices. Exceptional written and verbal communication skills. Ability to work under pressure, handle multiple priorities, and meet tight deadlines. Preferred Skills: APMP certification (Foundation or higher) or any other relevant certification like Shipley. Understanding of contract types (IDIQ, BPA, GWAC, etc.) and procurement processes.

Client Engagement Specialist At POD - Josh Technology Group , We are seeking talented and experienced Client Engagement professionals to join our team. You will be responsible for building and maintaining strong relationships with colleges and universities across the country. You will play a crucial role in ensuring client satisfaction, retention, and maximizing business opportunities. The primary objective is to enhance the overall client experience by providing exceptional service and support throughout the lifecycle. Required Experience: 0-3 years of experience in Client Servicing Experience (Freshers can also apply). Work Location: Gurugram/Gurgaon - Work from the office (2 Saturdays in a month are working) Qualifications: Bachelor's/Masters degree in any relevant field Mandatory Prerequisites: Willing to travel to cities outside of Job location. Who are we? POD.ai is a software product by Josh Technology Group and was launched in 2017. Since its inception, POD has seen exponential growth and established itself in the industry. POD aims to become the market leader in the recruitment technology and assessment industry. JTGs' extensive design and engineering experience are critical to the quality of PODs work and its ability to deliver elegant, highly scalable solutions. We lay a very strong emphasis on quality mentorship & learning. POD is a growing team of technology consultants and innovators. We have a highly talented peer group that is very well respected in technology. We work in small scrum teams with a focus on fast iterations to deliver value. What do we do? Pod provides Campus Placements Management Solution to Corporates to run all their Campus Placements Related Activities, Walk-In Drives, and On-Going Lateral Hirings. Pod helps Companies to engage with all their partners & measure the value provided by them. Pod provides Placements Management Solutions to Colleges & Universities. Pod helps Colleges to run all their Placements Related Activities by Engaging Students, Faculty & Companies. JTG is a bootstrapped organization that has multiple fully owned software products. JTG acts as a Product Builder for multiple US & UK-based startups. JTG has successfully created and launched more than 100 products, spread across various industries, and is working on many more exciting new ones. It has been 14+ years since its inception & JTG has been profitable from day 1 & aspires to reach new heights. Core Responsibilities: Act as a pivotal point of contact for the Training & Placement Department on behalf of the corporates. Resolve their queries while using the portal. Connect with the TPOs of colleges/universities across the country & pitch the relevant career opportunities of the clients for their students. Effectively communicate with the internal & external stakeholders and ensure that the information is being communicated in a timely manner. Connect with colleges on a daily basis to solicit interest in accordance with client's requirements. Assist engagement managers and corporate engagement team in planning, scheduling, and executing recruitment drives and other campus activities. Ensure the recruitment drives or any college activities related to the platform are being effectively conducted. Ensure client satisfaction with the organization's products & services. Maintain high engagement levels with clients(Placement Team and Students) What are we looking for in you? Possess excellent Interpersonal and Communication Skills. Possess the ability to build long-term relationships with clients. Ability to multitask and to prioritize under deadline. Expert in delivering outcomes. Self-starter and a good team player with a high sense of ownership. Client-centric and a positive attitude and the ability to thrive in a fast-paced, dynamic environment. Self-motivated and has an internal drive to produce high-quality work. Good working knowledge of Microsoft & G Suite. A stellar performer who: Has the desire to make it BIG. Is Self & Goal Driven, Quick Thinker, Action-Oriented, and Diligent. Has good Interpersonal skills and a Go-Getter personality. Has an eye for detail and good cognitive skills. Maintains Integrity and Professionalism in work. How will you grow here? Opportunity to build good relationships with the Training and Placement department of colleges. Work & interact directly with senior directors in an open and flat hierarchical structure. Freedom & a plethora of opportunities to introduce new things in the organization. Opportunity to Get Mentored by the Best. POD thanks you with Events, activities, and outings (We really party hard!). A stimulating and energetic work environment that encourages creativity. Hackathons, Gaming Evenings, Poker Nights, and much more! Flexible Timings, Flexible Holiday Calendar. Competitive salary (best in the industry). Beverages and snacks throughout the day, on the house! Recreation center to let off some steam. Office lunch option (fresh and savory Ghar ka khana). Medical Insurance (stay healthy, stay happy)

We're hiring a Sales Executive! Join Next Reels to drive video production sales, build client relationships, and grow with a creative team. Apply now at nextreelscareer@gmail.com . Lets create something impactful together! Sales incentives Performance bonus

Overview: We are seeking a passionate and skilled Employer Branding Client Servicing Specialist to join our dynamic team. In this role, you will be responsible for managing relationships with our clients, ensuring their needs are met, and delivering exceptional employer branding solutions. You will be a key player in driving the success of our clients' employer branding initiatives, helping them attract and retain top talent. Responsibilities: 1. Client Relationship Management: Serve as the main point of contact for clients using our employer branding products. Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives. Conduct regular check-ins and meetings to provide updates on product performance, gather feedback, and offer strategic insights. 2. Employer Branding Strategy: Work closely with clients to develop effective employer branding strategies. Provide insights and recommendations based on industry best practices and market trends. Assist in the creation of compelling employer branding campaigns and materials. 3. Project Coordination: Collaborate with internal teams (design, content, marketing, etc.) to execute client projects. Coordinate timelines, deliverables, and resources to ensure timely and successful project completion. 4. Campaign Execution and Analysis: Oversee the implementation of employer branding campaigns across various channels (social media, career sites, events, etc.). Monitor campaign performance and conduct regular analysis. Requirements: Proven 4 + years in client servicing, account management, or a related role. Strong understanding of employer branding concepts, including EVP, candidate experience, and employer value proposition. Excellent communication and presentation skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational and time-management abilities.

Create the communication strategy for an advertising campaign which includes targeting the right audience, as well as setting the tone and message of the campaign Write the formal brief and provide the ideal environment for creative development. Combine market data, qualitative research and product knowledge within a brief to enable the creative team to produce innovative ideas that will reach consumers. Work closely with the local office account teams and managing directors to identify business development opportunities. Liaising with clients to identify specific business problems and develop ideas; Gaining a comprehensive context for advertising strategies by analysing a wide range of information in great detail, including demographics, socio-economics and the market for the client's product and market share Finding an 'angle' on a specific product or service on which to base an advertising campaign; Researching the product or service to be advertised, which may involve gaining technical or specific knowledge; Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived; Analyzing and interpreting customer response and sales data to evaluate the effectiveness of the campaign. Project management of website development, digital campaigns, search and online advertising campaigns and email marketing programs, as well as making recommendations regarding emerging digital and new technologies. Ideate innovative ideas that bridge web, mobile, creative and digital media and provide solutions to drive growth opportunities Maintain social media and other digital campaigns Job specifications : Bachelor's / Masters degree in advertising or a closely related field Min 8 years of relevant experience in account planning with agencies of repute Strong body of strategy oriented work portfolio Strong knowledge of brand positioning and industry trends Deep understanding and familiarity with technology and technology trend Must be able to handle numerous projects at one time and meet fast turnaround deadlines Ability to track results and ROI Superior written and verbal communications skills Advanced organizational skills Knowledge of the "Creative Brief" process Team player, collaborative

Job Role: Client Relationship Manager / Account Manager Level/Title Sr Manager /AVP Location: [Chennai /Bangalore/Gurgaon] Experience: 10 -20years Industry: IT Services / Technology Consulting Employment Type: Full Time About the Role: We are looking for an experienced Client Relationship Manager/Account Manager to build and maintain strong client relationships, ensure client satisfaction, and drive growth within key accounts. This role requires a proactive, tech-savvy professional who can bridge the gap between business and delivery. Key Responsibilities: Own and manage relationships with key clients across the IT services portfolio Must have experience handling US Client as part of portfolio – Including Budgeting , planning , manpower utilization , Bench allocation Etc . Act as the single point of contact for client communication and escalations Work closely with delivery and recruitment teams to ensure SLAs and client expectations are met Identify upselling/cross-selling opportunities and contribute to revenue growth Lead client review meetings, status calls, and QBRs Monitor account health, satisfaction, and renewal pipeline Track account-level KPIs and submit regular reports to leadership Stay updated with client’s business roadmap, industry trends, and challenges Key Requirements: 10-20 years of experience in client handling/account management roles in an IT services or staffing/consulting firm Education – BE/ MBA from Reputed Institution Strong communication, relationship-building, and stakeholder management skills Proven experience in managing mid-to-large enterprise clients Hands-on exposure to staffing, delivery, or technology consulting processes Ability to multitask and manage multiple accounts with varying priorities Tech-savvy with understanding of various IT roles (Java, SAP, Infra, etc.) & Project Management Skills Willingness to travel or relocate based on client needs (if applicable) Preferred: Experience in working with Tier-1 IT IT services clients Exposure to global delivery models (onsite-offshore coordination) Familiarity with CRMs like Salesforce or ATS systems

Job Title: Key Account Manager (KAM) Corporate Hospital Accounts Location: Delhi-NCR Experience Required: Minimum 2 years in Key Account Management, preferably in Pharma, Babycare, or Healthcare sector Job Summary: We are seeking a dynamic and results-driven Key Account Manager (KAM) to lead relationship management and business development efforts across key Corporate Hospital accounts. The ideal candidate will have a strong understanding of client servicing within the healthcare domain and a proven track record of driving revenue growth through strategic account handling. Key Responsibilities: Serve as the primary liaison for assigned hospital accounts, ensuring consistent and high-quality engagement. Build and nurture long-term, trusted relationships with hospital stakeholders to ensure client satisfaction and retention. Identify and execute opportunities for upselling, cross-selling, and expanding service offerings within existing accounts. Monitor and analyze account performance, preparing regular forecasts, business reviews, and strategic insights. Collaborate cross-functionally with internal teams including Sales, Marketing, Operations, and Customer Support to deliver client-specific solutions. Resolve client concerns efficiently while ensuring minimal disruption to business operations. Stay abreast of market trends, competitor activities, and healthcare industry updates impacting key accounts. Ensure adherence to compliance, documentation, and reporting standards as per company and client protocols. Qualifications & Skills: Bachelor's degree in Business, Life Sciences, Pharmacy, or a related field (MBA is a plus). Minimum 2 years of experience in Key Account Management, with a strong preference for candidates from Pharma, Babycare, or Healthcare domains. Strong interpersonal and communication skills with the ability to build rapport at various organizational levels. Analytical mindset with a data-driven approach to decision-making and client management. Proficient in CRM tools, MS Office, and business communication platforms. Self-starter with a strategic mindset and hands-on execution ability.