759 Client Retention Jobs - Page 2

As a Delegate Acquisition Executive, you will be responsible for selling our events (technical trainings) over the phone to C-Level Executives/Decision Makers within Fortune 500 companies. You should possess the confidence to engage with potential clients and excel in converting leads into attendees. Your role will involve conducting thorough research to adapt to changing product cycles and target markets effectively. Additionally, you will be involved in creating and launching strategic marketing email campaigns to drive event participation. To succeed in this role, you must be a team player who can collaborate effectively with colleagues to ensure the success of each event. A self-motivated individual with a passion for sales and a drive to progress within the organization will thrive in this position. Your contribution in bringing innovative ideas to enhance day-to-day operations and achieve better results will be highly valued. Key skills required for this role include strong communication and interpersonal abilities. You should be able to drive growth and engagement through strategic event planning and targeted outreach efforts. Your responsibilities will also include identifying and attracting high-profile delegates, ensuring a seamless experience from initial contact to event participation. A friendly, helpful, confident, and engaging personality is essential to build strong client relationships. Moreover, you should possess skills in client retention, adaptability, creativity, and event operations. Basic administration skills and a willingness to work in a fast-paced environment are crucial for this role. Excellent written and oral communication skills in English and Hindi are essential to effectively engage with clients and deliver the desired outcomes. Join our team and be part of a dynamic environment where your contributions will make a significant impact on our success.,

You are looking to hire experienced candidates for the position of Senior HVAC Retrofit Sales Manager in Ghaziabad. As a qualified candidate with a B.E./B.Tech degree in Electrical or Electronics Engineering and 3-6 years of experience, you will play a key role in identifying and developing new business opportunities in HVAC retrofit projects. Your responsibilities will include conducting site visits and technical assessments to propose retrofit solutions, collaborating with engineering and service teams to provide customized solutions to clients, driving sales closure through proposal preparation and negotiation, and achieving monthly/quarterly sales targets to contribute to business growth. Additionally, you will be required to maintain and expand relationships with consultants, facility managers, and decision-makers, and stay updated on market trends, energy-efficiency incentives, and competitors. The ideal candidate will possess a strong understanding of HVAC systems, controls, and energy-saving methodologies. Effective communication, negotiation, and customer engagement skills are essential, along with a proven track record of sales achievements and client retention. Experience in retrofitting commercial/industrial facilities, particularly in buildings, hospitals, and factories, will be advantageous. You should be comfortable working in a target-driven environment with minimal supervision. If you meet these qualifications and are interested in this opportunity, please send your resume to preeti@adhunikautomation.com or contact 7678194166. Join us in this exciting role and make a significant impact in the HVAC industry.,

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help customers realize their dreams and ambitions across approximately 500 branches in the country. Being a market leader in the consumer banking business, DBS offers a wide range of products and services including deposits, investments, insurance, mortgages, credit cards, and personal loans to support customers at every stage of their lives. The primary purpose of this role is to achieve exceptional volume and revenue performance by engaging with DBS clients who have an Asset Under Management (AUM) greater than or equal to INR 1 million. This is done through a need-based approach to ensure client coverage and product penetration by cross-selling and up-selling DBS products and services. Additionally, the role involves maintaining high levels of customer satisfaction and service through proactive client engagement, relationship management, and coordination with internal teams. Key responsibilities include acquiring and upgrading quality clients in specific branch locations, deepening wallet share of existing customers, achieving monthly and annual volume and revenue objectives, activating e-Channels, ensuring proper implementation of product strategies, building client trust and loyalty, optimizing product mix, delivering exemplary customer service, ensuring compliance with internal and regulatory standards, and enhancing service delivery through appropriate workflows and processes. The job duties involve establishing, managing, and growing the AUM of mapped client segments, acquiring and nurturing clients with AUM greater than or equal to INR 1 million, resolving customer queries and complaints within agreed timelines, collaborating with internal teams and specialists, ensuring compliance with operational standards and risk reviews, and establishing DBS as the primary banker for clients. The ideal candidate should have a minimum of 5 years of experience in a reputed bank with proficiency in banking products, in-depth knowledge of the local market and competition, and certifications such as AMFI, IRDAI, FEDAI, and BCSBI. A graduate degree is the preferred qualification for this full-time role in relationship management based in New Delhi, India.,

As a Client Retention Associate, you will collaborate closely with the Client Retention team to enhance relationships with our previous clients who have discontinued working with the company for various reasons. Your primary focus will be on elevating client satisfaction levels and contributing to initiatives aimed at reducing churn. This role offers a valuable opportunity to delve into understanding client requirements, delivering exceptional service, and acquiring knowledge about retention-centric marketing approaches. Your responsibilities will include assisting in the formulation and implementation of client retention strategies and programs. You will also play a crucial role in monitoring and evaluating client satisfaction indicators such as surveys, feedback, and retention rates. Additionally, you will be involved in creating client reports and communications, which may entail follow-ups and surveys. Your contributions will extend to engaging with clients through virtual events, personalized communications, and scheduling check-ins to foster client relationships. Furthermore, you will analyze client feedback to identify patterns and areas that require enhancement. Collaboration with various teams including sales, operations, and finance will be essential to address client issues effectively and ensure their needs are understood and met. Administrative support tasks such as updating client records, managing client communication logs, and tracking retention activities will also be part of your responsibilities. Ideally, you are either pursuing or have recently completed a degree in Business, Marketing, Communications, or a related field. Effective communication skills, attention to detail, and the ability to manage multiple tasks concurrently are crucial for success in this role. Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word, is required. You should be comfortable working both independently and collaboratively within a team environment. A positive attitude, eagerness to learn, and a proactive approach are qualities that will be highly valued in this position.,

The role of Corporate IC - Enterprise Sales at Qwikcilver involves acquiring new corporate accounts with marquee brands in the premium segment. As an Individual Contributor reporting to the City Head, your responsibilities will include building a pipeline with leads for new corporate account acquisitions, identifying key customer requirements to align organizational offerings, maintaining strong relationship management for client satisfaction and retention, collaborating with internal teams to streamline processes and drive innovation, and staying updated on Fintech, Regulatory Environment, and Business Trends. The ideal candidate for this position should have 6 to 10 years of experience in an Individual Contributor role in Enterprise/Corporate Sales, along with an MBA in Marketing, Master's in Engineering/Commerce/Science, or BE/B Tech. At Qwikcilver, we value individuals who can make quick decisions and deliver results, show ownership and drive outcomes, create solutions for merchants with a forward-looking approach, and take pride in their work by continuously seeking learning opportunities.,

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Description: The Senior Sales Managers role is to focus onmanaging and nurturing existing B2B relationships with architects, interiordesigners, and key clients. You will oversee the order management process, leadnegotiations, and provide consistent service that fosters long-term clientretention and repeat business. Qualifications: \u25CF 2-7 years of B2B sales experience (specifically in interior design, furniture,or building materials) \u25CF Proven experience working closely with architects , interior designers , or other similar B2B relationships \u25CF Strong communication skills in both English and the local language \u25CF Ability to develop relationships withhigh-level stakeholders Duties and Responsibilities: \u25CF Strengthen client relationships: Regularly engage with existing clients toensure their evolving needs are met and exceeded. Cultivate deeper partnershipsby becoming a trusted advisor. \u25CF Identify business opportunities: Look for opportunities to grow revenuewithin current accounts, such as by suggesting new services, products, orsolutions. \u25CF Manage client orders: Oversee daily orders and ensure that product/service delivery issmooth, efficient, and in line with client expectations. \u25CF Negotiate deals: Use your negotiation skills to close mutually beneficial deals,ensuring that the clients needs are met while securing long-term contracts. \u25CF Target-focused sales: Focus on meeting and exceeding sales targets set for both new andexisting customers, working with clear objectives on retention and expansionwithin accounts. \u25CF Client satisfaction: Ensure that clients receive consistent, high-quality service. Addressany issues or concerns in a timely manner to ensure long-term satisfaction. \u25CF Provide feedback: Prepare comprehensive reports on customer satisfaction, salesprogress, and engagement, and provide actionable insights for futureimprovements.

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As an Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Key responsibilities Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. Message from CEO: .

Greetings of the day!! We are hiring IT Sales- Field Executive for Chennai location who can join immediately. Education: Any Degree / PG. Experience: 0-3 Years Skills: Experience in sales of Software / Hardware products and applications, with a proven track record. Proficiency in managing corporate accounts and key account management, including the ability to generate opportunities from existing accounts. Engagement in business development activities and lead generation efforts. Employment of various channels such as cold calling, networking and referrals to prospect new leads. Utilization of face-to-face sales techniques to promote and sell products. Ensuring timely delivery of all required documentation. Consistent achievement of annual sales targets. Completion of daily reports and submission to direct managers as necessary. Coordination with internal and OEM teams. Must be good in English and Tamil should have an aspiration to grow in professional life. The selected candidate will be going to work as IT Sales Executive. Our senior and team lead will train and mentor. Selection Procedure: 1st Round Communication 2nd Round Technical Interview Final Round Management Round Interested Candidates please share your profile to divya.namburi@pronteff.com, hr@pronteff.com .

Handle all incoming calls and emails regarding room reservations, modifications, and cancellation.Input and update reservation details accurately into the Property Management System Maximize room occupancy and revenue by applying up-selling technique

Responsibilities: 1. Manage client relationships for long-term success 2. Meet revenue targets through retention & renewals 3. Generate leads through cold calling & inside sales 4. Convert Inbound leads and queries Health insurance

Role & responsibilities The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart. Will be managing a team of 5 executives. Responsibilities will be to ensure inputs, discipline & productivity of the team. Review daily prospect quantity and quality. Manage all call escalations and be a part of daily video calls. Followup & Create Closure Funnel Independently with team created Prospects. Training & Feedback with Actionables & Improvements Tracking for each team member. Report Management & Data/Funnel tracking on a daily basis. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly basis. Post Sale Production & Service Hosting of Customer. Able to communicate the competitive landscape & benefits of Indiamart Paid Package. Preferred candidate profile Minimum 2 years of experience in a Sales / Servicing Profile Client handling and application of Tele-sales techniques. Active listening and understand the business contexts of clients. Good Verbal and written communication. Ability to work on MS-office suite.

Dear Candidate, Greeting form SGL LAB !! SGL Established in 2007, SGL is a UK-based diamond certification lab headquartered in London. With a presence in 5 countries and 23 global locations, we deliver trusted certification for both Natural and Lab-Grown Diamonds setting industry benchmarks in accuracy and reliability. Roles and Responsibilities Analyze market trends, competitor activity, and customer feedback to inform business development decisions. Manage existing accounts to ensure high levels of customer satisfaction and identify upsell/cross-sell opportunities. Collaborate with internal teams (e.g., sales, marketing) to develop strategies for successful account acquisition and retention. Identify client needs and provide tailored solutions using company offerings to drive revenue growth. Develop new business opportunities through lead generation, prospecting, and relationship building with potential clients. Candidate have to travel all respective Area. Identifying and generating new business opportunities.

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

We're looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Key Skills: Expertise in client engagement and application of effective field sales strategies Strong problem-solving ability with quick decision-making under pressure Excellent verbal communication and active listening skills Strategic mindset with the ability to identify and create new business opportunities Proven team management and interpersonal capabilities Skilled in data analysis, reporting, and performance tracking Target-driven with a strong focus on achieving and exceeding goals Demonstrated leadership with the ability to inspire and guide large teams

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills Data Interpretation & Reports Management

Client Servicing Executive Interact with top retail brands (Nike, Adidas, etc. - Manage client communication - Align production with factory orders - Handle billing and payments - Generate projections - Travel for client meetings and quality checks Required Candidate profile Requirements - Excellent communication skills - Ability to work in fast-paced environments Proficiency in Excel,Willingness to travel Join our team and work with prominent brands!

Job Description 1. Managing and reporting day-to-day service metrics with Accurate service level measurement and failure reasons 2. Working with internal teams and customers to ensure smooth execution of the pickup and delivery operations 3. Escalating and highlighting critical transactions to the relevant stakeholders 4. Ensuring updates, invoices, and queries are being responded to on time 5. Proactive approach to resolve customer queries 6. Managing Invoice disputes with the right stakeholders and on-time closure. Skills - 1. Proficient in MS Office especially MS Excel and Powerpoint 2. Provide ad-hoc support through analysis and various inputs to the client 3. Accuracy, detail, and follow-up orientation 4. Data-driven, Fact-based and responsive decision making 5. Ability to create, establish, and maintain strong business relationships with clients and their customers 6. Ability to succeed under pressure and in high-growth and fast-paced environments 7. Good to have relevant experience in the International Express Logistics space. 8. Strong stakeholder management profile. 9. Strong Team management through defined KPIs and KRAs

Regional Service Consultant Job Description Inviting dynamic and experienced relationship managers to be part of our team at Entab Infotech Pvt. Ltd. We are looking for an experienced Regional Service Consultant , who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. If you are an empathetic individual, willing to put yourself in our customers shoes, and passionate about solving their issues for the best possible experience, youre the perfect match for us. We provide a competitive compensation package, including perks and opportunities for career advancement. We are committed to diversity and equal opportunities and encourage candidates from all backgrounds to submit their applications. Your role Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns. Manage client accounts and act as the key point of contact from the company. Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry. Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met. Generate new business and revenue opportunities through cross-selling and upselling. Your responsibilities Identify client demands and develop strategies to meet them. Find key personnel in client companies to establish profitable relationships. Approach potential customers to cultivate fruitful relationships. Support high-quality sales, supply and customer service operations. Required skills and qualifications At least 2 years of experience in customer service, sales, account management or a related field. Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions. Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively. Fluent in English, Hindi and at least one regional language. Possess a sense of customer service and are a team-oriented individual. Preferred skills and qualifications Bachelor's degree in business, finance, marketing or related fields. Proven experience in customer-facing roles like customer service or sales. Relevant certifications such as Certified Customer Experience Professional (CCEP), Certified Financial Planner (CFP). Familiarity with customer relationship management (CRM) software. Strong interpersonal, problem-solving and negotiation skills. Excellent communication skills, both written and verbal. Strong organisational and planning skills. Willingness to travel for client meetings and conferences when required.

The Customer Success Manager (CSM) is responsible for the overall engagement, success, and retention of assigned customer accounts. Acting as both the internal advocate for the client and the external representative of Blackbaud, the CSM ensures that client objectives are met by fostering trusted relationships and strategic communication. This role also involves collaborating cross-departmentally to address client needs, identify opportunities for growth, and support client goals with innovative solutions. This individual contributor role is responsible for driving the adoption and success of Blackbauds platform, ensuring client satisfaction, and accountability for revenue growth and retention. What youll do (Job duties and responsibilities) Drive Platform Adoption and RetentionServe as the strategic leader for assigned accounts, ensuring the successfuladoption and use of Blackbaud products to achieve client business objectives and promote client retention. Develop Customer Success PlansWork collaboratively with clients to build comprehensive success plans that outline criticalgoals and the strategies to achieve them. Strategic CommunicationEstablish a proactive communication cadence (weekly, monthly, quarterly) tailored to clientneeds, and facilitate meetings that review progress, share key insights, and align on next steps. Trusted Customer AdvocateCement yourself as a trusted advisor, leveraging empathy, critical thinking, and active listeningto understand client needs and provide tailored solutions. Collaborate Cross-FunctionallyPartner with Sales, Marketing, Professional Services, Product, Operations, and Support toresolve issues, manage escalations, and communicate client feedback that informs product development and processimprovements. Monitor Key Performance MetricsTrack and report client achievement of key performance indicators (KPIs), providinginsights both internally and to customer stakeholders. Support and Training IdentificationWork with the Training team to identify additional client training opportunities thatenhance product knowledge and usage. Champion the Customers VoiceServe as the customers advocate, raising up key insights and feedback from customers tothe internal Blackbaud organization. What youll bring Job requirements Technical ProficiencyAdept at engaging in consultative technical discussions and providing light technical solutions.Experience with CRMs (e.g., Salesforce) and CSPs (e.g., Gainsight) is advantageous. Exceptional Communication Skills: Strong written and verbal communication skills with the ability to handle strategicconversations and deliver concise, respectful, and value-driven messaging. Customer-Centric ApproachDemonstrated ability to understand customer needs, anticipate challenges, and respond withurgency to deliver exceptional service. Critical Thinking and Problem SolvingAbility to analyze complex problems, think logically, and make sound businessdecisions that benefit both Blackbaud and the customer. Organization and Time ManagementProven skills in managing multiple projects and priorities, meeting deadlines, andmaintaining a high level of productivity. Team Collaboration and Emotional IntelligenceStrong interpersonal skills, showing empathy, tact, and diplomacy inmanaging client relationships and supporting colleagues. AdaptabilityComfort working in a fast-paced, dynamic environment with a proactive attitude to adapt to evolving client andbusiness needs. Data-Driven MindsetExperience leveraging analytics, reports, and trends to measure success, improve client outcomes, andenhance product usage. Self-Motivation and LearningDemonstrated desire to grow professionally, pursue continuous learning, and set personalgoals that align with team success.Core Competencies Active listening, empathy, and ability to create positive and impactful client experiences. Strong problem-solving abilities, independent decision-making, and confidence in judgment. Proficiency in aligning work with company objectives and understanding the impact of individual actions on businessmetrics. Proactive communication with an emphasis on building trust, managing expectations, and maintaining accountability. Effective collaboration with a focus on teamwork, supporting others, and contributing to the collective success of the team. Ownership and responsibility in delivering quality work and addressing issues constructively. Advanced level English Ability to work US East Coast hours India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, youll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply

Apply for Client Servicing Executive role at Career Progress Consultants in Bengaluru/ Bangalore with 2-5 year experience required. Key Responsibilities: Serve as the first point of contact for assigned clients, addressing queries and concerns promptly. Assist in managing day-to-day client communications and ensuring timely delivery of services. Coordinate with internal departments such as sales, marketing, and operations to meet client requirements. Support senior client servicing executives in preparing reports, presentations, and client documentation. Maintain client databases and track project progress. Help in identifying client needs and upsell relevant services or products. Participate in client meetings and follow up on action items. Ensure high levels of client satisfaction and contribute to client retention.

Key Success factors for an Individual: • Passion and drive to excel • Aggressive self-starter who inspires a diverse team • Hunger to learn and grow • Customer Orientation What the Role involves : • The position holder will be managing a team of 5-6 individuals • Build and manage productive, professional relationships with clients • Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients • Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets • Systematic follow-up and time-bound closures • Prompt resolution of complaints • Daily 4-5 in person meetings (F2F) with clients onsiteRole & responsibilities