900 Client Retention Jobs - Page 6

Drafting quotes & proposals Pitching products or services. Maintaining fruitful relationships with clients. Efficient order management abilities. Establish contact and follow up with the prospects over e-mail & Phone Required Candidate profile Maintain build positive relationships with clients so that business can maximize those relationships Good Communication, Hindi Speaking Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Identify and evaluate new business opportunities with potential principals. Identify trends and opportunities for growth in the pharma Ensure compliance with all relevant regulations Mail cv to swatimeera23@gmail.com Swati 9004555029 Required Candidate profile Excellent domain knowledge & understanding of healthcare & pharma market Manage relationships with global suppliers Manage complexities in terms of product range, multicultural collaboration

eXchange1 is a next-generation digital asset marketplace, registered as a UAB in Lithuania. Operating as a Web3 utility platform, eXchange1 is singularly focused on achieving a balance of compliance and business excellence. We strongly believe in the vision of "1 World, 1 Exchange" a global, regulated ecosystem where all processes are legal and transparent. With comprehensive authorization for multiple digital asset services (VASP), eXchange1 is positioned to serve both retail and institutional clients worldwide, ensuring a fully compliant and secure marketplace for all users. We are also FIU registered compliant and unlocking growth in Indian Markets. We are seeking a data-driven and strategic Director of Retention Marketing to own and optimize the client retention and lifecycle marketing strategy. This role will focus on increasing client lifetime value, reducing churn, and building long-term customer engagement through targeted campaigns. The ideal candidate will be responsible for planning and execution of acquisition and retention campaigns via various channels such as Push, In-App, Email, Social, etc. Driving gamified and incentive-based programs/campaigns with a well-defined social element attached to it while understanding the target group, positioning, offer/CTA. Supervising the execution, monitoring, and measurement of marketing campaigns and their success, and also maintaining regular measurement of the ROI of campaigns. Ensuring that the organization's brand and identity are adhered to in campaigns and in all communication channels. Leading all the efforts required for go-to-market (GTM) plans for various products and services and working closely with the various internal stakeholders to ensure GTM plans can be effectively implemented and iterated. Partnering with the Analytics team to dig deep into the data and provide actionable insights, identifying new opportunities. Using user & market research, user feedback, user usage, and competitive analysis to identify new campaign opportunities and enhancements. What We're Looking For: - 7+ years of product marketing experience in a growing business - 4+ years of core growth marketing experience - experiment-driven growth process at a high-growth company with a proven track record of driving high retention of the existing users - Excellent understanding of user segmentation and cohorts based on various surrogates, events, and attributes - Excellent problem-solving, creative thinking, and analytical skills - Ability to drive insights into campaigns - Practical and Proven expertise on tools like Mo-Engage, Amplitude, etc. - Knowledge of testing and optimization - Experience driving campaigns in a crypto/fintech, e-commerce, gaming, and/or internet environment - Ability to succeed in a rapidly changing environment If you are interested, please send your resume to hr@exchange1.com or apply directly.,

The responsibilities for this role include assisting in daily branch Gold loan operations and customer service, supporting the branch team in handling customer queries and resolving issues, participating in lead generation, client acquisition, and retention activities, helping execute marketing and promotional activities to enhance branch visibility within the Branch once Tenured, learning and assisting in maintaining client relationships by providing personalized services, handling administrative tasks, data entry, and preparing reports for the branch, and gaining hands-on experience in financial products, services, and customer relationship management.,

The role of Manager Ad Sales involves various key responsibilities. Your primary tasks will include: - Identifying and onboarding new clients to expand the client base. - Maintaining and strengthening relationships with existing clients to encourage repeat business. - Actively seeking out new business opportunities and potential clients in the market. - Leading negotiations and successfully closing sales deals with clients. - Leading and motivating the team towards achieving organizational goals. To be considered for this position, you should possess: - A degree or diploma in any field. - 2-5 years of experience in B2B sales. - Willingness to travel up to 75% of the time. This is a full-time, permanent position located in Calicut. If you meet the qualifications and are interested in this opportunity, please contact us at 7594880999 or email us at solushr@gmail.com. In addition to a competitive salary, the benefits of this role include food provision, health insurance, paid sick time, paid time off, and provident fund contributions.,

Job Title: Assistant Manager B2B (Client Growth Specialist) Department: Sales B2B Department Location: Bangalore Job Purpose: To drive client growth and revenue generation with sales in GMV Hydraulic kits, Machineries and other spare parts, and by building long-term relationships, strategizing account development, coordinating with technical, sales, and data teams, and ensuring client satisfaction across all verticals in the B2B ecosystem. Role & responsibilities : Act as the primary point of contact for a portfolio of B2B clients and build strong, long-lasting relationships. Understand client objectives and develop account plans to drive growth and meet revenue targets. Identify upselling and cross-selling opportunities and support referral-based business development. Collaborate with sales, technical, and marketing teams to align client proposals with needs. Conduct regular performance reviews, gather feedback, and act on it to enhance client satisfaction. Monitor client activity and market trends, ensuring value delivery and retention. Collaborate with internal teams (data analysts, engineers, support) to ensure operational success. Utilize CRM and database insights to make informed decisions and optimize client strategies. Coordinate the resolution of issues through timely internal communication with technical or data teams. Represent the company in networking events, industry expos, and client meetings to enhance visibility. Monitor competitor activities and identify areas of competitive advantage. Drive customer retention initiatives by ensuring continuous engagement and satisfaction. Qualifications & Skills: Bachelor's/Masters degree in Business Administration, Marketing, or relevant field (MBA preferred) 3–5 years of experience in B2B account management or client success roles – Elevator Industry Strong communication, interpersonal, and negotiation skills Analytical mindset and ability to interpret data for strategic decision-making Ability to manage multiple accounts and align cross-functional teams Hands-on experience with CRM systems and sales reporting tools Behavioral & Professional Expectations: Client-centric approach with a proactive problem-solving mindset Highly organized and capable of multitasking across priorities Adaptable to a fast-paced, target-driven B2B environment High integrity, confidentiality, and professionalism Collaborative team player with a leadership orientation Effective under pressure and driven by results

Driving Innovation: Join Us as a Key Account Manager at CARS24! Contact Person - Diya / Diksha Contact Number - 9311257060 / 9818038716 What drives us? Imagine: a single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop - a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Autotech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive? As a Key Account Manager at CARS24, your primary responsibilities will include: Dealer Onboarding: You will be responsible for onboarding dealers who will share customer leads with us. Utilizing platforms such as Facebook, Instagram, and others, you will identify and engage potential dealers who can collaborate effectively with our organization. Lead Generation and Appointment Booking: You will generate leads by contacting customers who have listed their cars on social media platforms. Booking appointments with these customers will also be a crucial aspect of your role. Data Management: It is essential to maintain accurate records of all leads generated. You will ensure that data is up-to-date and readily accessible for analysis and reporting purposes. Building and Maintaining Relationships: Establishing and nurturing strong relationships with dealers is critical. You will work towards fostering long-term partnerships to ensure sustained collaboration. Who are we looking for? Social Media Expertise: Proficiency in leveraging social media platforms like Facebook and Instagram for business purposes. Sales and Lead Generation Skills: Proven experience in generating leads and booking appointments, particularly through social media channels. Strong Data Orientation: Ability to manage and organize data efficiently, ensuring accuracy and accessibility. Relationship Building: Excellent interpersonal skills with a talent for building and maintaining strong relationships with business partners. Experience: Prior experience in sales, account management, or related roles would be advantageous. If this message catches your eye, consider it a green light from the cosmos. PS - Before you shift gears, make sure we're on the same track by connecting with a CARS24 insider. This could be a Launchpad to your destiny.

Driving Innovation: Join Us as a Key Account Manager at CARS24! Contact Person - Diya / Diksha Contact Number - 9311257060 / 9818038716 What drives us? Imagine: a single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop - a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Autotech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive? As a Key Account Manager at CARS24, your primary responsibilities will include: Dealer Onboarding: You will be responsible for onboarding dealers who will share customer leads with us. Utilizing platforms such as Facebook, Instagram, and others, you will identify and engage potential dealers who can collaborate effectively with our organization. Lead Generation and Appointment Booking: You will generate leads by contacting customers who have listed their cars on social media platforms. Booking appointments with these customers will also be a crucial aspect of your role. Data Management: It is essential to maintain accurate records of all leads generated. You will ensure that data is up-to-date and readily accessible for analysis and reporting purposes. Building and Maintaining Relationships: Establishing and nurturing strong relationships with dealers is critical. You will work towards fostering long-term partnerships to ensure sustained collaboration. Who are we looking for? Social Media Expertise: Proficiency in leveraging social media platforms like Facebook and Instagram for business purposes. Sales and Lead Generation Skills: Proven experience in generating leads and booking appointments, particularly through social media channels. Strong Data Orientation: Ability to manage and organize data efficiently, ensuring accuracy and accessibility. Relationship Building: Excellent interpersonal skills with a talent for building and maintaining strong relationships with business partners. Experience: Prior experience in sales, account management, or related roles would be advantageous. If this message catches your eye, consider it a green light from the cosmos. PS - Before you shift gears, make sure we're on the same track by connecting with a CARS24 insider. This could be a Launchpad to your destiny.

Broadly digital intern Internship Period: 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role:B roadly digital intern Broadly digital intern The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required. Internship Period: 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role: The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required. Internship Period: Broadly digital intern 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role: The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required. Internship Period: Broadly digital intern 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role: The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required. Internship Period: Broadly digital intern 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role: The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required. Internship Period: Broadly digital intern 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role: The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required. Internship Period: Broadly digital intern 6m [Can be Converted to Full time basis Performance] Location: Vashi Mission of the Role: The primary objective of this role is to manage the social media presence of our clients (Dealers). Candidates should excel at handling client inquiries, building rapport and executing creative content strategies. Roles and Responsibilities: Manage clients social media pages (Instagram Facebook). Ensure timely delivery of commitments. Understand and generate client reports. Responsible for client retention. Competencies: Strong communication skills written and verbal. Basic knowledge of social media required. Basic knowledge of Cars/Bikes required.

Urgent requirement For International Voice Process...! Contact HR Bhavani (6300144370) Email ID - rayasam.bhavani@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Bhavani Rayasam 6300144370 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Female candidates only Position: Service Representative Location: Ghaziabad Key Responsibilities: Professionally explain our services to potential clients. Manage process by handling inquiries and building trust to closing the deal. Required Candidate profile 1) Female, preferably with a background in customer service or client handling. 2) Excellent communication skills, empathy, and the ability to build trust quickly. 3) Work independently. Perks and benefits Rapid salary growth according to performance.

Monitor and report on Marketplace performance metrics, sales, competitive listings, and pricing. Assist in the collection and distribution of historical sales data Conduct daily, monthly, quarterly, and seasonal sales reporting; provide selling recaps Drive the overall business operations of Marketplaces. These include short- and long-term objectives, business metrics and overall performance. Formulate a comprehensive account wise strategy for leading platforms Managing e-commerce marketplaces like amazon, flipkart, big basket, etc.

Job Title: Key Account Manager Warehouse (West Region) Role Summary: We are looking for a Key Account Manager to manage warehouse operations for the allocated Region while being based at our Hoskote facility in Bangalore. The role involves overseeing client operations remotely, ensuring SLA adherence, and driving efficiency across multiple locations. Key Responsibilities: Manage key client accounts for the allocated Region from the Hoskote warehouse. Act as a liaison between clients and internal warehouse teams to ensure smooth operations. Monitor and coordinate all warehousing activities including inventory, order fulfillment, and dispatch. Resolve client escalations and ensure service excellence. Analyze operational data, track performance metrics, and drive continuous improvement. Collaborate with regional teams to align processes and optimize resource utilization. Interested folks share CV at https://forms.gle/ASpAJM4Sy71x3w986

Role Summary: The Client Relationship team will be the critical link with key clients, ensuring exceptional customer experiences, retaining client loyalty, and driving long-term business growth. CRMs/ CREs will work across diverse sectors banking, IT, consulting, manufacturing, FMCG, and more playing a pivotal role in nurturing and expanding relationships, resolving issues, and identifying opportunities for cross-selling and upselling services. A Client Relationship role in India is multifaceted and central to the sustained success of any business. By combining interpersonal finesse, analytical rigor, and deep industry knowledge, CRMs ensure that clients not only remain satisfied but also become long-term partners and brand advocates. Responsibilities: Relationship Management Serve as the primary point of contact for assigned clients; build trust through effective usage of multi-modal communication channels to maintain regular contact. Develop an in-depth understanding of each clients business, industry, and pain points. Proactively identify challenges and opportunities, offering customised solutions. Issue Resolution and Escalation Handling Address client queries and concerns efficiently, ensuring timely and satisfactory resolutions. Escalate issues to relevant internal stakeholders and follow up diligently until closure. Track and analyse complaint patterns to recommend process improvements. Account Ownership, Penetration, Growth and Retention Client Onboarding and Integration. Identify cross-selling or upselling opportunities. Prepare and present value-added proposals and business reviews. Monitor renewal cycles and ensure high retention rates through proactive engagement. Maintain detailed records of all client interactions, feedback, and action items in CRM systems. Generate regular reports on client satisfaction, account growth, and service delivery metrics. Collaborate and coordinate internally and/ or externally as required. Networking, Market Research and Thought Leadership Stay updated on industry trends, market dynamics, and regulatory changes relevant to clients. Conduct competitor analysis and share market intelligence with clients and internal stakeholders. Required Skills and Competencies: Interpersonal Skills: High emotional intelligence and an innate sense of empathy to connect with people across backgrounds and organizational hierarchy. Excellent written and verbal communication abilities, with fluency in English and one or more Indian languages. Technical Proficiency Proficiency in MS Office Excel, PowerPoint, Word. Understanding of digital platforms, industry-specific software, and basic IT troubleshooting is an advantage. Analytical and Problem-Solving Abilities: Strong analytical thinking for interpreting client data, identifying trends, and providing actionable insights. Persevering and persuasive, with a never-say-die attitude along with the ability to priorities and multi-task in a fast-paced environment. Detail-oriented with an attitude to take ownership and a proactive approach to managing client requirements to achieve win-win outcomes. Combination of financial, analytical, and interpersonal skills, as well as the ability to work independently and/ or as part of a team. Willing to travel extensively within India when required, and/ or relocate within India. Qualifications and Experience: Masters or Bachelors degree, or an equivalent Diploma in any field. 2+ years in on-field account management, sales, or customer service.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

We are seeking a proactive and customer-focused Account Manager to oversee key client relationships, drive adoption, and ensure value realization from our software products. The role demands strong relationship-building skills, commercial acumen, and the ability to align product capabilities with customer business goals. Excellent Communication Skills : Strong verbal & written comm skills. Good Listener. convey info clearly & persuasively. Interpersonal Skills : Ability to build rapport, establish trust with clients, empathetic and willing to say NO” Customer Focus : Desire to understand & address needs of clients. Should be responsive & proactive. Problem-Solving Abilities : The ability to identify problems, analyze situations, and develop creative solutions. Negotiation and Influencing Skills : Account managers need manage expectations, and influence decision-making processes with clients. Strong negotiation and influencing skills are critical for navigating complex business relationships and driving mutually beneficial outcomes. Organizational Skills : Ability to prioritize tasks, Attention to detail. Sales Acumen : Willingness to identify upsell and cross-sell opportunities, and driving revenue growth. Analytical Skills : Track key performance indicators (KPIs), and derive insights from customer interactions is valuable for informing strategic decision-making and optimizing account management strategies. Adaptability and Resilience : The ability to adapt to change, overcome obstacles, and maintain composure under pressure is essential for success in account management roles. Team Player Mentality : Collaboration and teamwork are often required in account management, particularly when coordinating work effectively with colleagues across different departments. Act as a trusted advisor and main point of contact for customer escalations and solutioning. Renewal and Contract Management : Proactively engage with the client to discuss contract renewals and extensions. Review and negotiate contract terms, pricing, and service levels. Ensure timely renewal of contracts to maintain continuity of service. Manage contract documentation and administrative tasks related to renewal.

Even Healthcare is revolutionizing the healthcare industry by making quality healthcare more accessible, affordable, and seamless for individuals and families. As a health-tech startup backed by top investors, were building a robust network of clinical providers across India to deliver a truly preventive and personalized care experience. Role Overview We are looking for a Clinical Acquisition Manager who will play a critical role in growing our provider network by acquiring and onboarding top-quality hospitals, clinics, and healthcare professionals. This field-based role requires strong relationship-building skills, business acumen, and a deep understanding of the healthcare ecosystem. Key Responsibilities Identify, engage, and onboard hospitals, clinics, and independent healthcare providers into Even’s network. Develop and implement provider acquisition strategies aligned with company goals. Build long-term, strategic partnerships with healthcare institutions and professionals. Conduct market and competitor research to spot new opportunities and assess network gaps. Lead contract negotiations ensuring mutually beneficial terms and full compliance. Coordinate with cross-functional teams to ensure seamless provider onboarding and operational integration. Track acquisition metrics, generate reports, and present performance insights to senior leadership. Ensure all acquisitions meet internal quality standards and regulatory requirements. Required Qualifications Minimum 2+ years of experience in healthcare provider acquisition, business development, or similar field roles. In-depth knowledge of the Indian healthcare landscape including hospitals, clinics, and diagnostics. Proven success in stakeholder management and contract negotiations. Excellent communication, interpersonal, and organizational skills. Self-driven with the ability to work independently and travel extensively. Bachelor’s or Master’s degree in Healthcare Management, Business Administration, or a related field is preferred. What We Offer Competitive salary with performance-linked incentives. Work in a fast-growing health-tech startup that's making real impact. Strong career growth and upskilling opportunities. A collaborative, inclusive, and mission-driven work culture.