774 Client Retention Jobs - Page 8

Align meetings with architects & interior designers with clients who are well known Brands in the Building Materials Industry. Handling client brands across categories like Bath and Sanitation, Luxury Furniture, kitchen, marbles, Home Automation, Wall decor etc. by establishing contact and developing relationships with Architects and Interior Designers on their behalf. Schedule relevant meetings with designers for clients. Play an active role in helping clients get their products specified by designers in Residential & Commercial projects. Extract project enquiries from designers and share info with clients. Share project drawings with clients and coordinate with designers on the same. Building relationships with designers. Attending curated events & Industry Trade fairs Candidate Profile :- Must have excellent communication skills English Plus local language. How to Apply ? Copy and paste the link in your browser to apply online. https://recruitcrm.io/apply/17495413465480063008Aej

The role of the Regional Account Manager is to drive all aspects of the assigned customer portfolio including but not limited to retention, contract negotiation, implementation, upselling of ATPI products and services, and conducting business reviews. Key Responsibilities Meet client retention and account profitability targets Increase revenues by means of Up-Selling and Cross-Selling through a consultative approach, ensuring solutions meet customer s needs Develop and execute business plans, implement key deliverables and measure results Manage new business implementation Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis Building good working relationships with the Sales & Operations Managers and their respective teams Maintaining accurate records in company-designated database - Microsoft Dynamics Ensure timely settlement of customer payments where required and necessary as per contractual obligation Providing a monthly report to the Head of Account Management on key achievements, activities, focus areas and requirements for your region Any task as delegated by management Requirements Bachelor s degree preferred. 5 Years experience in Customer Experience and/or Account Management Well presented Energetic, Analytical, and Customer Focused. Travel Management Company (TMC) Account Management experience preferred. To apply please send your CV to [email protected]

Job Title: Senior Business Development Manager / VP Sales (Staffing & Consulting) Open Positions: 3 Location: Chennai, Bangalore, Mumbai Employment Type: Full-Time Industry: Staffing & Consulting Experience: 5 to 15 Years Salary: Competitive + Performance-Based Incentives About the Role: Tisteps, a fast-growing global staffing and consulting firm, is seeking results-driven Sales Leaders (Senior BDMs/VPs Sales) to drive international client acquisition, revenue growth , and account management across India, Europe, the USA, and the Gulf. This is a high-impact role focused on scaling global operations, executing Master Service Agreements (MSAs) , and managing 1,000+ open positions annually across diverse industries. Key Responsibilities: Acquire 30 - 50+ new global clients annually across targeted regions Negotiate and sign MSAs with key international clients Manage and drive fulfillment for 500+ global positions annually Build and nurture strong, long-term relationships with enterprise clients Collaborate closely with recruitment and delivery teams for smooth execution Conduct market research and create region-specific go-to-market strategies Ensure compliance with international business standards and practices Track and report global sales metrics, pipeline updates, and client feedback Requirements: Bachelors or Masters degree in Business, Sales, HR, or related fields 5–15 years of proven global sales experience in staffing or consulting Strong expertise in client acquisition, MSAs, negotiations , and CRM tools Exposure to international business practices, compliance, and staffing trends Excellent communication, interpersonal, and leadership skills Why Join Tisteps? Competitive Salary + Lucrative Incentives Global Market Exposure & Leadership Role Fast-Paced, Collaborative Work Culture Be a Key Driver in Tisteps’ Global Expansion Apply Now: jennifer.isaac@impacteers.com Join us and lead the next phase of Tisteps’ global growth!

We are seeking an experienced and dynamic candidate to manage our real estate sales team, driving revenue growth & managing the clients. The candidate will be responsible for driving sales performance, developing and implementing sales strategies, and managing the day-to-day operations of the sales department. The ideal candidate will have a proven track record in Real Estate Sales, Strong Leadership skills, and the ability to motivate and inspire a team to achieve targets and exceed expectations. Job Description: 1. Develop and execute sales strategies to achieve business goals and revenue targets. 2. Manage, Inspire, and Support the sales team to drive consistent performance and productivity. 3. Team Building, Team bonding, Training, and Encourage new sales team members. 4. Set clear individual and team sales targets while tracking and evaluating performance. 5. Deliver regular training, guidance, and feedback to strengthen sales skills and results. 6. Conduct time to time sales meetings to review progress, discuss market updates, and share best practices. 7. Build and maintain strong relationships with clients, real estate partners, and key stakeholders. 8. Collaborate with marketing and other teams to create sales materials and promotional campaigns. 9. Stay informed on real estate market trends, competitor activities, and industry developments. 10. Prepare and deliver sales reports on monthly, quarterly & annually basis and forecasts to senior management for review. Key Responsibilities: Sales Strategy & Planning Develop and implement sales strategies to achieve project-wise and company revenue targets. Prepare sales plans, budgets monthly, quarterly & annually and forecasts aligned with business goals. Identify new real estate market opportunities, product positioning, and sales growth. Manage and handle sales team. Also develop the sales team. Revenue Growth, Revenue expansion and Business growth. Client Management Build and nurture relationships with valuable clients & investors. Drive bulk deals and corporate tie-ups to increase the sales & revenue. Ensure exceptional customer experience and manage escalations professionally. Requirements: 1. Bachelors degree in Business Administration, Marketing, or a related field; Masters preferred. 2. 3 - 6 years of proven experience in real estate sales, including managerial roles. 3. Strong leadership skills with the ability to motivate and drive team performance. 4. Excellent communication, negotiation, and analytical problem-solving skills. 5. Target-driven with a solid track record of exceeding sales goals. 6. Well-versed in real estate market trends, regulations, and industry standards. 7. Thrives under pressure in fast-paced environments. 8. Proficient in MS Office and CRM tools.

Job Responsibilities: Work closely with the Managers to execute sales strategies and achieve sales targets. Assist in identifying and developing new business opportunities and leads. Maintain and nurture relationships with clients, ensuring their needs are met effectively. Collaborate with the team to provide valuable insights and support. Stay informed about market trends and real estate developments to offer informed advice. Qualifications: - Bachelor's degree in Business, Marketing, or a related field (preferred). Proven experience in real estate sales or a related field. Strong interpersonal and communication skills. Customer-focused with a commitment to delivering exceptional service. Ability to thrive in a fast-paced and competitive sales environment.

The Sales Executive is responsible to identify, sourcing, and retain high-end Photographers' & photo studios' business opportunities The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team Required Candidate profile • Business Development (Sales) • Customer Service • Two Wheeler is a must. • Good Interpersonal & Networking Skills • Ability to communicate effectively • Ability to negotiate with the clients

We are looking for a dynamic and detail-oriented professional to join our growing affiliate business team. This role bridges pre-sales strategy and client relationship management, supporting both domestic and international affiliate partners

Chief Revenue Officer (CRO) Location: Noida, India (with regional travel) Salary: Up to 1 crore per annum About the Role: A fast-scaling cloud-based solutions provider is hiring a Chief Revenue Officer to lead and grow its India revenue and client portfolio. This is a leadership role with full ownership of the India P&L, including direct and channel sales, customer success, and field marketing. The ideal candidate will be an outcome-driven leader with a strong understanding of cloud and SaaS ecosystems. Key Responsibilities: Own revenue targets, growth strategy, and profitability for the India business. Lead, scale, and mentor high-performing B2B field sales teams. Manage strategic accounts with a focus on renewals, expansion, and upselling. Build partner alliances with cloud providers and solution integrators. Oversee enterprise deal negotiations and complex client engagements. Develop and optimize sales processes and pipeline metrics. Drive customer-centric strategy in collaboration with product and delivery teams. Represent the organization at industry events, conferences, and thought leadership forums. Ideal Profile: 15+ years of experience in sales leadership roles within cloud services or SaaS. Demonstrated ability to scale revenues and manage large customer portfolios. Expertise in cloud ecosystem partnerships (AWS, Azure, GCP) and FinOps models. Strong track record of leading high-ticket enterprise sales and cross-functional collaboration. Proven ability to manage P&L and regional expansion. MBA or relevant post-graduate degree preferred. Excellent relationship-building, negotiation, and communication skills.

We’re looking for an experienced & client-focused Relationship Manager to join our growing team and help us continue to provide outstanding service. If you're passionate about building relationship, understanding client need we want to hear from you

Role & responsibilities Serve as the primary point of contact for client onboarding, documentation, and ongoing support. Collaborate cross-functionally with internal teams (Tech, Operations, Legal, Finance) to ensure seamless and timely delivery of services. Monitor client health metrics and proactively implement corrective measures to enhance retention and satisfaction. Generate and present detailed reports and insights on service performance, compliance status, and key metrics. Conduct regular follow-ups for contract renewals, data collection, and feedback to drive continuous improvement. Identify and implement opportunities to enhance client experience and streamline internal operations. Oversee and manage daily operational activities to ensure efficiency and alignment with client expectations.

Role & responsibilities: Drive client retention, and satisfaction for national accounts. Lead shipment volume growth and revenue expansion from existing clients. Build and manage strong relationships with key stakeholders and decision-makers. Manage and mentor a high-performing team of Key Account Managers. Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions. Preferred candidate profile: 8-10+ years in KAM/Client Success roles with 3-4 years in team management. Proven track record in client retention, revenue, and shipment growth. Strong leadership, relationship management, and problem-solving skills. Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.

Job Description - Key Account Manager Organization: Printo Document Services Pvt. Ltd. Website: www.printo.in . Role Type: Full time, On-Site. (No Remote/Hybrid) Location: Bengaluru, Karnataka Office Location: Printo Bomanahalli office - Printo Support Office Experience: 2-5 Years Openings: 2 About Us Printo is Indias largest chain for Printing, Gifting and Merchandising with 30+ stores across major cities and a growing online presence. With over a million customers served, we aim to scale rapidly to achieve 1000 crore revenue and prepare for an IPO by 2026. Role Overview As a Key Account Manager at Printo, you’ll take ownership of corporate relationships, acting as the primary interface for key business clients. Your role blends sales, service and strategic planning to grow revenue and ensure clients have a seamless, delightful printing and gifting experience with us. You’ll reach out to senior decision-makers, uncover their print, gift and merchandise related needs and tailor comprehensive solutions—all while building trust through exceptional service and process-driven workflows. Key Responsibilities 1. Account Leadership & Relationship Building Serve as the dedicated point of contact for assigned corporate accounts, managing both sales opportunities and service excellence. Initiate outreach to senior executives (e.g., procurement, HR, marketing heads) to assess their requirements and pain points. Conduct regular review meetings to assess customer satisfaction, gather feedback, and explore partnership expansion. 2. Business Development Proactively identify and pursue new business within existing accounts and new corporate prospects. Introduce Printo’s range of services—from printed marketing collateral to corporate gifting and stationery—to decision-makers. Create and deliver well-structured, customized proposals that address each client’s specific needs. 3. Sales Execution & Target Achievement Drive the complete sales cycle—from lead generation and quoting to negotiation and closing—focusing on meeting and exceeding sales targets. Strategize pricing, terms, and service packages to optimize deal value for both the client and Printo. Maintain and expand the sales funnel to ensure healthy revenue growth. 4. Customer Experience & Service Excellence Ensure a smooth client journey by strictly adhering to operational processes and customer service standards. Act quickly to resolve any issues, keeping clients satisfied and reinforcing Printo’s reliability. Maintain detailed account records, communications, and follow-ups in CRM systems. 5. Cross-functional Collaboration Work closely with internal teams—production, operations, design, logistics—to ensure deliverables match client expectations. Advocate for clients internally, pushing for enhancements in Printo’s offerings and processes to improve long-term satisfaction. Key Skills and Qualifications Experience: 3+ years in B2B or corporate sales with a proven track record in managing key accounts and closing large deals. Industry Fit: Prior experience in printing, gifting, merchandising or industrial product sales is a strong advantage. Education: Bachelor’s required; MBA or relevant postgraduate qualification preferred. Core Skills: Communication—spoken and written—with the ability to present professionally and persuasively. Excellent personal etiquette and stakeholder management. Structured, process-oriented mindset with strong organizational and prioritization skills. Strategic sales acumen: funnel building, negotiation, and opportunity mapping. Resourcefulness, ownership, and effective problem-solving in demanding situations. Comfort navigating complex sales with multiple decision-makers and long sales cycles. Why Join Us? Be part of India’s largest professional print-services retail chain, with 30+ stores in key metros Offer high-quality customized print and corporate gifting solutions to blue-chip clients like Google, Accenture, and PhonePe. Work in a dynamic, fast-paced environment where you'll get exposure to sales, operations, marketing, and printing technology. Contribute to Printo’s mission: making print ordering “easy” and putting smiles on customers’ faces at scale. Enjoy robust career growth opportunities with an organization on a rapid expansion trajectory.

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Responsibilities: -Manage client relationships & retention -Generate leads through sales strategies -Acquire new clients through business development -Contribute to the company's growth in the industry -Meet revenue targets Annual bonus

Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com. Job Description: We are seeking a motivated, experienced, and driven sales professional to join our team as an Assistant Manager - Value-Added Industrial Sales. This role is focused on selling value-added SKUs to clients through consultative selling. The products include NowPurchase's own private label range: CarbonMax, GraphiMax, MagMax, along with other selected products that add value to our clients. The ideal candidate is a dynamic individual with excellent leadership skills, a strong sales background, and a technical understanding of industrial products. You will contribute to the growth and profitability of the organization directly, given the importance of this role. This role is particularly exciting as the growth of the additives & nodularisers category is a top focus of the company management. NowPurchase will take care of all travel and accommodation arrangements. Position Technical Sales Designation Sr. Executive / Assistant Manager/ Regional Lead Function – Sales Reporting to – Senior Manager Experience – 2-5 Yrs Location – PAN India Qualification – B.Tech Mechanical/Metallurgy Key Responsibilities: Conduct trials monthly for value-added products including our private label range of CarbonMax, MagMax, GraphiMax. Plan, coordinate, and execute trials of raw materials in the foundry to reduce the cost of production and/or increase benefits. Communicate effectively with the foundries to gather input, share findings, and align on how they can improve their raw material consumption and optimize their cost. Work closely with the R&D team to transfer successful trials into scalable and sustainable production processes and offer them the raw materials from NowPurchase. Document and analyze trial results, providing comprehensive reports and recommendations. Create cost-benefit analysis for the product and collaborate closely to demonstrate savings via our MetalCloud software. Work with Sales & BD resources to help determine the best pricing strategies. Address and resolve any quality complaints. Plan, implement, and monitor sales strategies to achieve sales targets and objectives. Work closely with key clients in the region to ensure strong and sustainable growth in each account. Identify new business opportunities and develop strategies to expand the customer base. Monitor sales activities, analyze sales data, and generate reports to identify trends, opportunities, and areas for improvement. Build and maintain strong relationships with key customers, partners, and stakeholders. Stay updated on industry trends, market conditions, and competitor activities to identify potential business opportunities and challenges. Collaborate with the technical team to ensure smooth trials and prove the technical merit of the products to secure the right price. What would your day job involve? Trial Execution and Analysis: Conduct and analyze over 20 trials monthly for value-added products, collaborating with foundries to optimize raw material consumption and production costs. Process Optimization: Plan and execute trials to enhance foundry processes, aiming to reduce production costs and maximize benefits while ensuring effective communication with stakeholders. R&D Collaboration: Work closely with the R&D team to translate successful trials into scalable production processes, facilitating the integration of NowPurchase raw materials and offering comprehensive documentation and analysis . Customer Engagement and Support: Address quality complaints, collaborate with Sales and Business Development teams on pricing strategies, and provide customer technical support, demonstrating cost savings via MetalCloud software. Compensation & Benefits : Compensation: As per industry standards & pedigree of the candidate. ESOPs: Long-term wealth creation with our ESOPs program. Group Medical Insurance: Over and above compensation. 3 lakh floater for the family, including parents, spouse, and children. Top-up option is available upon request. Generous Leave Structure: Including maternity & paternity leaves. Snacks on the House Hiring Process: Screening of applicants & telephonic discussion with HR. Face-to-face/Video discussion with Hiring Managers. Mettl Assessments Final round interview with Director. Email communication on final feedback.

We are seeking an energetic and target driven Assistant Manager - Inside Sales to join our fast growing E-commerce team. The role involves managing a team of inside sales executives & team leads, driving revenue through inbound/outbound leads, onboarding vendors/sellers/customers (as per business model) and ensuring smooth sales operations. Key Responsibilities: 1. Sales Execution & Lead Management Manage inbound and outbound sales calls and online inquiries. Qualify, follow up and convert leads into successful business transactions. Maintain a high conversion rate through consultative selling. 2. Team Management Lead and mentor a team of inside sales executives. Set daily/weekly/monthly targets and ensure achievement. Provide coaching, performance feedback and skill development. 3. Client Relationship & Retention Build strong relationships with sellers/vendors/customers. Act as a point of contact for escalations and high-value accounts. Ensure customer satisfaction and repeat business. 4. Reporting & CRM Management Track performance using CRM tools and dashboards. Maintain accurate records of interactions, deals and customer data. Prepare regular sales performance reports for senior management. 5. Coordination & Collaboration Work closely with marketing, category and operations teams to streamline sales efforts. Share customer feedback and market insights with cross-functional teams. Key Skills & Competencies: Leadership & Team Management Sales Strategy & Execution Performance Monitoring & Reporting Customer Relationship Management Problem solving and Decision making Time Management & Organizational Skills

Posted On 21st May, 2025 : Job Summary: We are seeking a Business Development Head to spearhead client acquisition and partnership development for plastic injection moulding services . The role involves identifying and onboarding companies that require high-quality, scalable moulding solutions across industries such as electronics, automotive , toys , appliances , and household goods . The ideal candidate will possess a solid understanding of the injection moulding process and demonstrate a successful track record in strategic B2B sales and industrial partnerships. Key Responsibilities: Client Acquisition & Market Penetration: Identify and engage companies in need of plastic injection moulding services, focusing on sectors such as electronics, automotive, toys , household items , and appliances . Strategic Business Development: Formulate and execute growth strategies that align with the companys manufacturing capabilities and expansion plans. P&L Management: Own the profit and loss accountability for the injection moulding division, ensuring revenue targets, cost control, and margin improvement. Solutions Selling: Present tailored moulding solutions based on client requirements, leveraging our vertically integrated production strengths. Relationship Building: Develop and maintain long-term partnerships with decision-makers at client organizations. Revenue and Profit Growth: Drive revenue growth through strategic negotiations, pricing, and client retention strategies. Cross-functional Coordination: Collaborate with production, R&D, and operations teams to ensure projects meet quality and delivery standards. Market Insights & Lead Generation: Identify new business opportunities through market research, trade events, and digital outreach. End-to-End Project Oversight: Manage the complete business development cycle from initial outreach to project delivery. Key : Experience: 815 years in business development, with at least 35 years in a leadership role involving P&L responsibility . Technical Knowledge: Strong understanding of plastic materials, moulding processes, and manufacturing cycles. Industry Familiarity: Experience in sectors such as electronics manufacturing , automotive parts , and consumer goods . Commercial Acumen: Proficiency in contract negotiations, sales forecasting, and client account management. Leadership: Proven ability to lead a business development function and collaborate across departments. Education: Bachelors degree in Engineering , Business , or a related field. An MBA is advantageous. Why Join Us Become part of a high-growth manufacturing organization that is redefining Indias role in the global electronics and plastics manufacturing ecosystem. With advanced infrastructure, strong market positioning, and a commitment to innovation and quality, you will have the platform to make a significant impact in shaping our business development strategy. Key Skills : Company Profile Company is ---s most trusted and leading ODM/OEM brand with a complete Made in --- design, development, and manufacturing process. Established in 1984, is one of ---s leading ODM/OEM manufacturers with four decades of industry expertise. As the official ODM for webOS TV in --- and the only TV ODM with a Dolby License, the company focuses on backward integration to optimize costs and enhance production. With a current manufacturing capacity of 1.4 million units per annum, expanding to 3.2 million with a new facility, Company is set to become a major player in ---s electronics manufacturing sector. Its expertise in hardware and software enables it to deliver high-performance products, reinforcing ---s global technology manufacturing capabilities.

ROLE OVERVIEW Engage 360 is designed to revolutionize e-commerce marketing with cutting-edge data models, delivering superior ROAS and helping merchants achieve a remarkable 10x ROI. This industry-first omni-channel tool integrates WhatsApp, SMS, Email, and RCS, addressing recent restrictions on WhatsApp marketing communications. As a KAM for Engage 360, you will play a pivotal role in driving revenue growth for this product by building long-term relationships with key enterprise clients. Your primary responsibilities will include identifying and targeting high-value accounts, crafting tailored solutions to meet complex business needs, and negotiating strategic contracts. You will collaborate closely with cross-functional teams to deliver exceptional service and ensure client satisfaction. We are looking for motivated individuals who have a strong background in sales and marketing and are passionate about technology and e-commerce. Key Responsibilities : Client Relationship Management : Act as the primary point of contact for assigned high-value D2C brands; build long-term relationships and drive satisfaction. Account Growth : Identify upselling and cross-selling opportunities across Shiprockets suite of services (including logistics, marketing automation, retention, fulfillment). Business Strategy & Consulting : Understand the clients business models, pain points, and growth goals to offer tailored solutions and strategic support. Performance Tracking : Monitor key metrics (GMV, NPS, retention, activation) and work with internal teams to ensure delivery against SLAs. Stakeholder Coordination : Liaise with internal product, tech, operations, and marketing teams to resolve client issues and implement new solutions. Market Insights : Share customer feedback and market intelligence with internal teams to influence product development and service innovation.

About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities: Build and manage relationships with key clients, channel partners to drive business growth. Actively identify and develop new channel partners for consistent lead generation. Visit field locations regularly to build trust and understand ground realities. Maintain a strong sales pipeline by nurturing long-term business relationships. Act as the single point of contact for all client and partner-related queries. Ensure smooth coordination between clients, sales teams, and internal departments. Track account performance and implement strategies to meet monthly targets. Candidate Requirements: 15 years of experience in sales or account management, preferably in the HL or LAP domain. Proven experience in managing and scaling channel partner networks. Strong communication, interpersonal, and negotiation skills. Willingness to travel locally and work in a field-based, target-driven role. Ability to work independently and manage multiple stakeholders efficiently. Why Join Us? Be part of a growing company shaping the future of retail lending. Opportunity to work closely with industry professionals and senior leadership. Performance-based incentives and career growth opportunities. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658*

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

Job Description: Customer Relationship Executive (B2C Market) - Surat Position : Customer Relationship Executive Location : Surat, Gujarat, near Railway Station Industry : Courier & Cargo, Retail, E-commerce Job Type : Full-Time Female Candidate ONLY Company Description DTDC Express Ltd is a leading integrated express logistics company in India, offering domestic and international services. With a technology-enabled logistics network, DTDC serves diverse industry verticals and operates India's largest physically accessible express logistics network. The company has over 15,000 exclusive channel partners contributing to its sales and service capabilities. We are currently looking for a dedicated and dynamic Customer Relationship Executive to join our team in Surat to enhance customer satisfaction and loyalty within the B2C market. Key Responsibilities : Customer Interaction : Act as the first point of contact for customers, providing prompt and professional responses to inquiries, issues, and requests via phone, email, and in-person interactions. Relationship Building : Develop and maintain strong relationships with customers to ensure long-term loyalty and repeat business. Address customer concerns and provide personalized solutions to meet their needs. Customer Support : Assist in troubleshooting and resolving customer issues related to products, services, or orders, ensuring high levels of satisfaction. Feedback Collection : Regularly collect customer feedback to understand their needs, expectations, and experiences. Provide actionable insights to the management team to improve products and services. Product Knowledge : Stay up-to-date with the company's product and services, and be able to effectively communicate their features and benefits to customers. Sales Support : Support the sales team by identifying potential leads, offering promotions, and upselling products and services to existing customers. Complaint Handling : Manage and resolve customer complaints in a professional and timely manner, ensuring minimal disruption and a positive outcome. CRM Management : Maintain and update customer information in the CRM system, ensuring accurate records and up-to-date contact details. Cross-functional Collaboration : Work closely with other teams (e.g., marketing, sales, operations) to ensure a smooth customer experience and to address any challenges faced by customers. Required Skills and Qualifications : Education : A Bachelor's degree in Business, Marketing, or a related field. Experience : 1-3 years of experience in customer service, relationship management, or sales, preferably in the B2C sector. Communication Skills : Strong verbal and written communication skills in Hindi, Gujarati, and English, with an ability to clearly articulate solutions to customers. Preferred Skills : Experience in the B2C sector (Retail, E-commerce, FMCG, etc.). Knowledge of Surat's local market and customer preferences. Fluency in Gujarati (a plus). What We Offer : Competitive salary and performance-based incentives. Comprehensive training and development opportunities. A dynamic and collaborative work environment. Opportunities for career growth within a leading organization in the industry. How to Apply : Interested candidates are invited to send their updated resume detailing their qualifications and interest in the role to arjun.seth@dtdc.com We are looking for candidates who are from Same Industry & can join us within 15 days OR immediate joining. Join DTDC Express Ltd. and help us build strong relationships with our valued customers while driving exceptional service and business growth in the B2C market!

Designer Experience: Minimum 4 Years Salary: Up to 7.2 LPA Job Summary: We are seeking a dynamic and experienced Designer who can seamlessly manage both interior design and sales responsibilities. This role is ideal for someone who understands client needs, offers customized design solutions, and has the confidence to convert leads into loyal customers. The ideal candidate should possess both creative design capabilities and strong communication skills to handle client interactions, site visits, and project execution. Key Responsibilities: Understand client requirements and develop tailored interior design concepts. Prepare 2D/3D layouts based on the measurements provided. Create mood boards, suggest color palettes, select materials, and plan furniture layouts. Use industry-standard software such as AutoCAD, SketchUp, 3Ds Max, etc., to present design concepts effectively. Coordinate with internal teams to ensure timely and smooth project execution. Handle walk-in clients with professionalism and confidence. Deliver compelling design presentations, quotations, and proposals to clients. Maintain and update client records in CRM or Excel, follow up regularly, and help to close sales successfully. Desired Candidate Profile: Minimum 4 years of experience in interior design and/or modular furniture sales. Strong portfolio of past interior projects. Proficiency in design software (AutoCAD, 3Ds Max, SketchUp, etc.). Excellent communication, presentation, and interpersonal skills. Proven track record of meeting or exceeding sales targets. Share Your resume at career@regalokitchens.com or drop a WhatsApp message at 9717130852

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation. Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 4+ yrs of work experience Strong in business acumen Commitment to quality Strong financial and budgeting skills Sound written and verbal communication Well-groomed and able to represent Sodexo in a professional manner Should have strong interpersonal skills & be very Customer focused'

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality. Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with HSE Teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Initiate development of new menus, upgrade old menus and special event menus Food Tasting before Services. Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, HSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualifications: Business acumen Handling P&L Commitment to quality Strong financial and budgeting skills Sound written and verbal communication

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality. Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with HSE Teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Initiate development of new menus, upgrade old menus and special event menus Food Tasting before Services. Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, HSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualifications: Business acumen Handling P&L Commitment to quality Strong financial and budgeting skills Sound written and verbal communication