900 Client Retention Jobs - Page 7

Even Healthcare is revolutionizing the healthcare industry by making quality healthcare more accessible, affordable, and seamless for individuals and families. As a health-tech startup backed by top investors, were building a robust network of clinical providers across India to deliver a truly preventive and personalized care experience. Role Overview We are looking for a Clinical Acquisition Manager who will play a critical role in growing our provider network by acquiring and onboarding top-quality hospitals, clinics, and healthcare professionals. This field-based role requires strong relationship-building skills, business acumen, and a deep understanding of the healthcare ecosystem. Key Responsibilities Identify, engage, and onboard hospitals, clinics, and independent healthcare providers into Evens network. Develop and implement provider acquisition strategies aligned with company goals. Build long-term, strategic partnerships with healthcare institutions and professionals. Conduct market and competitor research to spot new opportunities and assess network gaps. Lead contract negotiations ensuring mutually beneficial terms and full compliance. Coordinate with cross-functional teams to ensure seamless provider onboarding and operational integration. Track acquisition metrics, generate reports, and present performance insights to senior leadership. Ensure all acquisitions meet internal quality standards and regulatory requirements. Required Qualifications Minimum 2+ years of experience in healthcare provider acquisition, business development, or similar field roles. In-depth knowledge of the Indian healthcare landscape including hospitals, clinics, and diagnostics. Proven success in stakeholder management and contract negotiations. Excellent communication, interpersonal, and organizational skills. Self-driven with the ability to work independently and travel extensively. Bachelor’s or Master’s degree in Healthcare Management, Business Administration, or a related field is preferred. What We Offer Competitive salary with performance-linked incentives. Work in a fast-growing health-tech startup that's making real impact. Strong career growth and upskilling opportunities. A collaborative, inclusive, and mission-driven work culture.

1. Digital client acquisition of Demat accounts using LMS on provided leads. 2. Ensure the clients downloads our mobile application and complete the KYC process 1.Sales driven approach 2.Knowledge of Stock Market-Demat Account, Nifty etc. Required Candidate profile Requirement: Good communication skill (English + Hindi), Minimum 6 months of Outbound Telesales Experience in Banking, Insurance or Trading and broking. More Details Contact HR Dhanashri: 7796426785 Perks and benefits Performance Bonus and growth opportunities.

Hiring for Assistant Manager for Vidal Health Insurance TPA Pvt Ltd Job Title : CRM Assistant Manager Location: Gurgaon Industry : Health Insurance / Third Party Administration Role Objective To lead and optimize the organizations CRM strategy, ensuring seamless client interactions, data integrity, and service delivery across health insurance workflows. The CRM Manager acts as a bridge between technology, client servicing, and operational teams to enhance customer satisfaction and retention. Key Responsibilities Functional Area RM Strategy & Execution - Design and implement CRM strategies aligned with business goals - Drive customer engagement, retention, and satisfaction initiatives Client Data Management - Ensure accurate and secure client data entry and maintenance - Monitor data quality, segmentation, and compliance with IRDAI norms System Optimization - Oversee CRM platform performance - Coordinate with IT for upgrades, integrations, and troubleshooting Cross-Functional Collaboration - Work closely with Claims, Preauth, Customer Care, and Enrollment teams - Align CRM workflows with service delivery and escalation protocols Reporting & Analytics - Generate dashboards and reports on client interactions, SLAs, and service metrics - Analyze trends to identify service gaps and improvement areas Training & Adoption - Train internal teams on CRM usage and best practices - Promote CRM adoption across departments for consistent client experience Stakeholder Engagement - Coordinate with brokers, insurers, and corporate clients for feedback and service alignment - Support renewal cycles and client onboarding through CRM tools. Skills & Competencies Strong understanding of health insurance and TPA operations Proficiency in CRM platforms and data analytics tools Excellent communication and stakeholder management skills Strategic thinking with a customer-first mindset Ability to lead cross-functional initiatives and drive adoption Experience Required 3-7years in CRM management, client servicing, or operations within the TPA or Health Insurance domain Prior experience in handling enterprise clients and managing CRM implementations is preferred. Interested Candidate can connect -09971006988

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Ensure timely execution and quality delivery of production and AI-led projects Work closely with internal teams: directors, artists, AI specialists, freelancers Prepare timelines, trackers, decks, and basic reporting Required Candidate profile Ideally from a content studio, production house, digital agency, or tech-led creative agency. Strong understanding of how videos get made — from live shoots to animation to AI tools.

Job Title: Client Relationship Executive IP Services (Work From Home) Location: Coimbatore, Madurai, Bangalore (Remote – Work from Home) Experience: 2 to 3 years Industry: Legal / Intellectual Property (Trademark, Copyrights, Patents) Job Summary: We are looking for a dedicated and detail-oriented Client Relationship Executive to join our Intellectual Property team. The ideal candidate will be responsible for managing client relationships, addressing inquiries, and ensuring smooth coordination related to trademark registrations, renewals, copyrights, patents , and related IP services. This role is fully remote and open to candidates based in Coimbatore, Madurai, or Bangalore . Key Responsibilities: Act as the primary point of contact for clients, addressing queries related to trademarks, copyrights, patents, and renewals. Maintain regular communication with clients to provide status updates and resolve concerns. Coordinate with legal and IP teams to ensure accurate and timely execution of client requests. Ensure proper documentation and follow-up for filing, renewals, and IP compliance deadlines. Educate clients on IP procedures, timelines, and legal formalities involved in trademark and patent filings. Build long-term relationships with clients by understanding their business needs and offering tailored solutions. Maintain and update client records and case status on internal tools and CRM systems. Provide assistance in client onboarding and conduct post-service follow-ups to ensure satisfaction. Required Skills and Qualifications: Bachelor’s degree in Law, Business Administration, or a related field. 2 to 3 years of experience in client servicing, preferably in the legal or intellectual property domain. Strong understanding of IP-related services such as trademark registration and renewal, copyright filing, and patents . Excellent communication skills (written and verbal) in English. Highly organized, detail-oriented, and capable of managing multiple client accounts. Proficient in MS Office, CRM tools, and virtual collaboration platforms. Self-motivated and comfortable working remotely. Preferred Skills: Prior experience working in an IP law firm or IP consultancy. Basic knowledge of IP laws and procedures in India. Ability to speak regional languages (Tamil/Kannada) is a plus.

About Work for rapid growing road safety firm, YNM Safety, Handle pan-India B2B sales conversation,govt tenders,client visits,new business,commercial negotiation, Technical Knowledge Experience: 6/12 yrs in infra/road safety/sales B tech+ MBA Pref

RESPONSIBILITIES- 1) Meet potential customers business development in general trade, institutional sales and catering. 2) Handling promotion activities of our products. 3) Getting repeat orders and showing increase in sales by repeated follow ups with the customer. 4) Achieving sales targets for the company For Further enquires contact: CONTACT-9677965772 MAIL ID- mariasqp2023@gmail.com WHATSAPP NUMBER - 9677965772 Our Company wants good, smart, dedicated male candidates for the entire Tamil Nadu Field Sales and promotion of our Products. Want candidate for the location CHENNAI. Interested people can drop their C.V on the a for mentioned mail id /WhatsApp number. 9677965772

Client Interaction and Sales: Engage with walk-in clients, comprehensively understanding their project requirements, and providing expert guidance on suitable selections. Cultivate and nurture relationships with existing clients to foster repeat business. Develop and implement effective sales strategies to attract new clientele and maximize sales opportunities. Prepare detailed proposals and quotations for clients, ensuring accuracy and timely communication. Sales Targets and Record Keeping: Set and surpass all sales targets established by the Chief Marketing Officer (CMO). Maintain meticulous records of client interactions and transactions using Excel or CRM software. Respond promptly and courteously to all customer inquiries, ensuring high levels of customer satisfaction. Collaboration and Coordination: Collaborate closely with the operational team to ensure timely delivery of products and collections of payments. Provide regular reports on daily sales activities to management. Develop and deliver engaging presentations to potential clients and referral partners. Appointment Scheduling and Online Presence: Manage appointment schedules efficiently, ensuring punctuality and professionalism. Coordinate with the web management team to upload creatives across social platforms and other digital channels. Site Visits and Measurements: Conduct on-site visits to assess project requirements and take accurate measurements. Update site measurements promptly in the records for future reference. Flexibility and Additional Responsibilities: Demonstrate flexibility and willingness to take on additional responsibilities as delegated by the Head of Sales and Marketing. Qualifications: Bachelor's degree in Interior Design or related field. Prior experience in interior designing, preferably in a sales-focused role. Proficiency in Microsoft Excel and CRM software. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Join Patterns Furnishing and embark on a rewarding journey in the dynamic world of interior design, where creativity meets salesmanship. Apply now and be a part of our passionate team dedicated to transforming living spaces into masterpieces of elegance and style. Note: This job description is indicative and may evolve over time, reflecting the dynamic needs of our organization. Keywords: Interior Designer, Sales, Client Interaction, Sales Strategy, Quotations, Record Keeping, CRM, Customer Service, Presentation Skills, Appointment Scheduling, Site Visits, Measurements, Home Furnishing, Chennai. Desired Candidate Profile : 1. Experience in Interiors 2. Must have knowledge of Color Coordination and Interior themes. 3. Well-groomed and pleasant 4. Preference of Age Span Between 18-30 yrs Perks and Benefits Additional Incentives available on achievement of target Kindly share your resume to 9345492218/8122071363

Job Description Department Operations Support Job Title Cluster Head Reports To (Title) Zonal Head Employees reporting to this position: Functional (Solid Line) Administrative (Dotted Line) Number: 2-7 Roles: Rosterer, Collections Executive, Operations Manager Number: 3 Roles: HR, Finance, Store Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Job Responsibilities and Accountabilities Area of Responsibility % time spentPerformance Metrics Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects 25% No. of Quality incidents Quality audit reports Client satisfaction score 1 | Page Job Description Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. 25% Meeting Budget targets Revenue growth % Profitability % Collection% Price Increase % Client Relationship Management Strive to understand customer’s needs and deliver the rightcustomized solutions Build effective customer relationships, ensure customer satisfaction and promote company’s image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly 20% Client Retention % Customer Termination – value & number 2 | Page Job Description Leadership & IR With support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures 20% 10% Attrition % Induction completion % Training hours for guards No of Health & Safety Incidents Health & Safety Compliance % Key Relationships Internal Hub Head Branch Finance and HR teams KeyCore sales team Health & Safety team External Clients External Partners – vendors, unions Key Competencies Required Core Competencies Results Orientation Set Stretch Targets Planning & Organizing Performance Monitoring Resilience Customer Focus Listen & Respond Functional competencies Strategic Orientation Business Acumen Financial Orientation Long Term Focus 3 | Page Job Description Ownership Engaging and Developing People Training Engaging Team Leading with Integrity Respect & Integrity Fostering Collaboration Qualification and Experience Required Qualification Minimum: Graduation Diploma (if very relevant industry experience) Desired: MBA Master’s degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a service industry with large distributed operations (e.g. retail, insurance, logistics) Experience of independently managing a P&L Ability to make sound, clear and relevant decisions Ability to resolve disputes disagreements Ability to carry people along, create team spirit and gain their commitment Ability to successfully manage widespread field operations Ability to work with labour unions 4 | Page

Hiring for a Customer care manager Preferred : Experience in Health Insurance, Insurance industry. Client handling, Client retention, New business. Team management Strong in excel and PPT Minimum experience of 8yrs in industry Further details Raghu 9148596718

You will be responsible for driving business growth by identifying and selling prospects while maintaining strong relationships with clients. It is essential to closely monitor the competitor market and develop a robust network with Contractors, Builders, HNI Clients, and Architects. Your role will involve maintaining quality service standards and enforcing organizational guidelines. To succeed in this position, you must possess excellent closing skills, client relationship management abilities, and effective presentation and communication skills. Client acquisition, retention, and enhancement are key aspects of the role. Previous experience working with various categories such as Contractors, HNI individuals, Individual House Owners, Architects, Structural Consultants, and Project Management Consultants (PMC) is required. Your responsibilities will include conducting meetings with Civil Contractors, Interiors Contractors, and various stakeholders, achieving sales targets within the designated area, and representing the company in technical and commercial discussions with clients. You will be required to prepare BOQ specifications, proposals, and proforma invoices, as well as identify upcoming projects and incorporate our products in project BOQs. Additionally, you will be expected to conduct competitive intelligence activities in the local market to gain insights into both local and global competitors. Maintaining and following up with existing clients is a crucial part of the role. Experience in the Construction Chemical and Building Material industry, along with strong relationships with Builders, Architects, and Contractors, will be advantageous. Proficiency in project sales and excellent communication skills are essential for this position. Experience: 3 - 8 Years Salary: 4 Lac To 8 Lac P.A. Industry: Sales & Marketing / Business Development / Telecaller Qualification: Other Bachelor Degree Key Skills: Building Materials, Stones, Tiles, Sales, Construction Chemical This is a challenging opportunity for individuals with a strong background in sales and business development, offering the potential for professional growth and development within the industry.,

As a Delegate Acquisition Executive, you will be responsible for selling our events (technical trainings) over the phone to C-Level Executives/Decision Makers within Fortune 500 companies. You should possess the confidence to engage with potential clients and excel in converting leads into attendees. Your role will involve conducting thorough research to adapt to changing product cycles and target markets effectively. Additionally, you will be involved in creating and launching strategic marketing email campaigns to drive event participation. To succeed in this role, you must be a team player who can collaborate effectively with colleagues to ensure the success of each event. A self-motivated individual with a passion for sales and a drive to progress within the organization will thrive in this position. Your contribution in bringing innovative ideas to enhance day-to-day operations and achieve better results will be highly valued. Key skills required for this role include strong communication and interpersonal abilities. You should be able to drive growth and engagement through strategic event planning and targeted outreach efforts. Your responsibilities will also include identifying and attracting high-profile delegates, ensuring a seamless experience from initial contact to event participation. A friendly, helpful, confident, and engaging personality is essential to build strong client relationships. Moreover, you should possess skills in client retention, adaptability, creativity, and event operations. Basic administration skills and a willingness to work in a fast-paced environment are crucial for this role. Excellent written and oral communication skills in English and Hindi are essential to effectively engage with clients and deliver the desired outcomes. Join our team and be part of a dynamic environment where your contributions will make a significant impact on our success.,

You are looking to hire experienced candidates for the position of Senior HVAC Retrofit Sales Manager in Ghaziabad. As a qualified candidate with a B.E./B.Tech degree in Electrical or Electronics Engineering and 3-6 years of experience, you will play a key role in identifying and developing new business opportunities in HVAC retrofit projects. Your responsibilities will include conducting site visits and technical assessments to propose retrofit solutions, collaborating with engineering and service teams to provide customized solutions to clients, driving sales closure through proposal preparation and negotiation, and achieving monthly/quarterly sales targets to contribute to business growth. Additionally, you will be required to maintain and expand relationships with consultants, facility managers, and decision-makers, and stay updated on market trends, energy-efficiency incentives, and competitors. The ideal candidate will possess a strong understanding of HVAC systems, controls, and energy-saving methodologies. Effective communication, negotiation, and customer engagement skills are essential, along with a proven track record of sales achievements and client retention. Experience in retrofitting commercial/industrial facilities, particularly in buildings, hospitals, and factories, will be advantageous. You should be comfortable working in a target-driven environment with minimal supervision. If you meet these qualifications and are interested in this opportunity, please send your resume to preeti@adhunikautomation.com or contact 7678194166. Join us in this exciting role and make a significant impact in the HVAC industry.,

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help customers realize their dreams and ambitions across approximately 500 branches in the country. Being a market leader in the consumer banking business, DBS offers a wide range of products and services including deposits, investments, insurance, mortgages, credit cards, and personal loans to support customers at every stage of their lives. The primary purpose of this role is to achieve exceptional volume and revenue performance by engaging with DBS clients who have an Asset Under Management (AUM) greater than or equal to INR 1 million. This is done through a need-based approach to ensure client coverage and product penetration by cross-selling and up-selling DBS products and services. Additionally, the role involves maintaining high levels of customer satisfaction and service through proactive client engagement, relationship management, and coordination with internal teams. Key responsibilities include acquiring and upgrading quality clients in specific branch locations, deepening wallet share of existing customers, achieving monthly and annual volume and revenue objectives, activating e-Channels, ensuring proper implementation of product strategies, building client trust and loyalty, optimizing product mix, delivering exemplary customer service, ensuring compliance with internal and regulatory standards, and enhancing service delivery through appropriate workflows and processes. The job duties involve establishing, managing, and growing the AUM of mapped client segments, acquiring and nurturing clients with AUM greater than or equal to INR 1 million, resolving customer queries and complaints within agreed timelines, collaborating with internal teams and specialists, ensuring compliance with operational standards and risk reviews, and establishing DBS as the primary banker for clients. The ideal candidate should have a minimum of 5 years of experience in a reputed bank with proficiency in banking products, in-depth knowledge of the local market and competition, and certifications such as AMFI, IRDAI, FEDAI, and BCSBI. A graduate degree is the preferred qualification for this full-time role in relationship management based in New Delhi, India.,

Role Overview Were looking for a dynamic Relationship Manager to lead provider acquisition and onboarding in your region. This is a sales + account management hybrid role , focused on getting vets and groomers onto our platform, training them, and ensuring their success. You’ll handle end-to-end ownership — from identifying leads to activation. Key Responsibilities Identify and approach veterinarians, grooming salons, freelance pet groomers, and pet clinics. Pitch Snoutiq’s value proposition: subscription, commission model, marketing benefits. Handle all stages of onboarding: Explain the app and partnership model Collect KYC documents Assist with app download and profile creation Conduct basic usage training Own ongoing relationships — solve issues, collect feedback, and keep providers active. Track onboarding metrics and provider performance — report to the ops team weekly. Upsell subscription features when ready. Ideal Traits Energetic Communicator : You explain clearly and pitch confidently. People-First Mindset : You build trust, not pressure. Target Driven : You love hitting numbers and scaling pipelines. Ownership DNA : You treat your providers like your personal clients. Startup Hustler : You think creatively and act resourcefully. Resilient Closer : You handle rejections without losing momentum. Skills & Experience 1–3 years in B2B sales, business development, or account management (preferably in healthtech, edtech, SaaS, or B2B startups). Experience onboarding vendors, service providers, or clinics is a plus. Excellent verbal and written communication (Hindi + English required). Comfortable using CRM tools, WhatsApp Business, Google Sheets. Basic tech aptitude — can learn and explain mobile apps easily. Red Flags Only transactional sales mindset (without relationship-building focus). Needs constant supervision and follow-up. Cannot handle target pressure or feedback. Why Join Snoutiq? Be part of a high-growth, purpose-driven startup shaping India’s pet care industry. Learn directly from startup founders and early leaders. Transparent growth path — from RM to City Head roles. Performance-linked incentives and leadership opportunities. Pet-friendly brand and culture . How To Apply: Send your resume to: snoutiq@gmail.com Subject: B2B Relationship Manager Application

As a Client Retention Associate, you will collaborate closely with the Client Retention team to enhance relationships with our previous clients who have discontinued working with the company for various reasons. Your primary focus will be on elevating client satisfaction levels and contributing to initiatives aimed at reducing churn. This role offers a valuable opportunity to delve into understanding client requirements, delivering exceptional service, and acquiring knowledge about retention-centric marketing approaches. Your responsibilities will include assisting in the formulation and implementation of client retention strategies and programs. You will also play a crucial role in monitoring and evaluating client satisfaction indicators such as surveys, feedback, and retention rates. Additionally, you will be involved in creating client reports and communications, which may entail follow-ups and surveys. Your contributions will extend to engaging with clients through virtual events, personalized communications, and scheduling check-ins to foster client relationships. Furthermore, you will analyze client feedback to identify patterns and areas that require enhancement. Collaboration with various teams including sales, operations, and finance will be essential to address client issues effectively and ensure their needs are understood and met. Administrative support tasks such as updating client records, managing client communication logs, and tracking retention activities will also be part of your responsibilities. Ideally, you are either pursuing or have recently completed a degree in Business, Marketing, Communications, or a related field. Effective communication skills, attention to detail, and the ability to manage multiple tasks concurrently are crucial for success in this role. Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word, is required. You should be comfortable working both independently and collaboratively within a team environment. A positive attitude, eagerness to learn, and a proactive approach are qualities that will be highly valued in this position.,

The role of Corporate IC - Enterprise Sales at Qwikcilver involves acquiring new corporate accounts with marquee brands in the premium segment. As an Individual Contributor reporting to the City Head, your responsibilities will include building a pipeline with leads for new corporate account acquisitions, identifying key customer requirements to align organizational offerings, maintaining strong relationship management for client satisfaction and retention, collaborating with internal teams to streamline processes and drive innovation, and staying updated on Fintech, Regulatory Environment, and Business Trends. The ideal candidate for this position should have 6 to 10 years of experience in an Individual Contributor role in Enterprise/Corporate Sales, along with an MBA in Marketing, Master's in Engineering/Commerce/Science, or BE/B Tech. At Qwikcilver, we value individuals who can make quick decisions and deliver results, show ownership and drive outcomes, create solutions for merchants with a forward-looking approach, and take pride in their work by continuously seeking learning opportunities.,

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Description: The Senior Sales Managers role is to focus onmanaging and nurturing existing B2B relationships with architects, interiordesigners, and key clients. You will oversee the order management process, leadnegotiations, and provide consistent service that fosters long-term clientretention and repeat business. Qualifications: \u25CF 2-7 years of B2B sales experience (specifically in interior design, furniture,or building materials) \u25CF Proven experience working closely with architects , interior designers , or other similar B2B relationships \u25CF Strong communication skills in both English and the local language \u25CF Ability to develop relationships withhigh-level stakeholders Duties and Responsibilities: \u25CF Strengthen client relationships: Regularly engage with existing clients toensure their evolving needs are met and exceeded. Cultivate deeper partnershipsby becoming a trusted advisor. \u25CF Identify business opportunities: Look for opportunities to grow revenuewithin current accounts, such as by suggesting new services, products, orsolutions. \u25CF Manage client orders: Oversee daily orders and ensure that product/service delivery issmooth, efficient, and in line with client expectations. \u25CF Negotiate deals: Use your negotiation skills to close mutually beneficial deals,ensuring that the clients needs are met while securing long-term contracts. \u25CF Target-focused sales: Focus on meeting and exceeding sales targets set for both new andexisting customers, working with clear objectives on retention and expansionwithin accounts. \u25CF Client satisfaction: Ensure that clients receive consistent, high-quality service. Addressany issues or concerns in a timely manner to ensure long-term satisfaction. \u25CF Provide feedback: Prepare comprehensive reports on customer satisfaction, salesprogress, and engagement, and provide actionable insights for futureimprovements.