726 Client Retention Jobs - Page 5

Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 5+ years in US Process Salary : Negotiable Job Description : What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 5 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Company: Turito Company Overview Turito pioneers quality education online and on-campus, led by seasoned educators with 30+ years' experience. Operating globallyincluding India, the US, Singapore, and the Middle EastTurito provides premier learning. Offering accessible content and a modern environment, our tech-integrated platform empowers students to learn from experts, fostering personalized success. Location: Hyderabad Position Title: Relationship Manager Role Overview As a Relationship Manager at Turito, you will be the primary liaison between parents and the organization, ensuring a seamless and engaging experience throughout the student journey. This role requires a proactive, empathetic, and solutions-oriented professional who thrives in a fast-paced environment and is committed to delivering exceptional customer service. Shift Timings - Aus Shift 7am to 4pm UK Shift 3pm to 12am Key Responsibilities • Act as the single point of contact for assigned parents and students, ensuring consistent communication and support • Own the entire customer lifecyclefrom onboarding to engagement and retention • Coordinate smooth transitions between sales, academic, and support teams • Conduct regular check-ins to track student progress and gather feedback • Address concerns and resolve escalations with empathy and efficiency • Maintain accurate and up-to-date records in Zoho CRM • Identify and act on opportunities for upselling, renewals, and referrals • Collaborate with internal teams to enhance service delivery and customer satisfaction • Share customer insights to inform product and operational improvements Key Skills & Competencies • Strong sense of ownership and accountability • Excellent interpersonal and relationship-building abilities • Effective multitasking and time management skills • Proactive problem-solving and critical thinking • High emotional intelligence and customer empathy • Clear and professional verbal and written communication • Familiarity with CRM tools, especially Zoho CRM • Ability to thrive in a dynamic, customer-centric environment Requirements • Bachelor’s degree in any discipline • 2–4 years of experience in a client-facing or relationship management role, preferably in EdTech, education, or customer experience

Job Description: Senior Consultant - Client Services Company Description Merkle | Cardinal Path, part of dentsu, empowers brands to maximize their data and activate against it to pursue our goals. Our passionate experts are an extension of our clients teams, applying their knowledge to help brands maximize media and technology on the path toward digital transformation. Who we are looking for Merkle | Cardinal Path is looking for a Senior Client Services Consultant with a background in sales, client services, and cross-functional team collaboration. In this role, you ll oversee client accounts, drive revenue growth, and help clients achieve their digital marketing and analytics goals. The ideal candidate will have strong communication skills, the ability to guide both clients and internal teams, and expertise in identifying opportunities for organic account growth. Success in this position requires active listening, translating client needs into actionable plans, and delivering results. The ideal candidate will support and be available during client time zones and working hours. As a Senior Client Services Consultant, youll manage a diverse book of clients across industries, focusing on digital strategy, technology, media, and analytics solutions. You ll also be responsible for client retention, organic growth, and achieving revenue goals. Strong business acumen, excellent sales and negotiation skills, and the ability to work in a fast-paced environment are essential. You will act as a liaison between clients and upper management, addressing issues and proactively finding solutions to ensure client satisfaction. Job Description Client Account Management : Oversee and manage client relationships, ensuring their needs are met and helping to identify opportunities for growth and client satisfaction. Organic Sales Growth : Identify and capitalize on opportunities for organic account growth, working to exceed revenue goals and client expectations. Client Communication : Serve as a point of contact for clients, maintaining strong, effective communication and actively listening to client needs. Communication Skills : Strong communication skills with the ability to actively listen, understand client goals, and convey ideas clearly to clients and team members. Problem-Solving : Address client concerns with a proactive approach, finding solutions or escalating issues as needed. Learning Digital Marketing : Familiarity with or a desire to learn about digital marketing, technology, and analytics, and how they can help clients achieve their business goals. Time Management : Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Client Retention : Focus on building and maintaining positive relationships with clients, contributing to retention and growth. Client Time Zone Support: Readily available during client time zone(s) and provide support accordingly. Client Advocacy : Act as a liaison between clients and upper management, ensuring client needs and concerns are effectively communicated and addressed. Digital Marketing and Analytics Expertise : Apply your understanding of digital marketing and analytics to help clients achieve their business objectives and maximize ROI. Measures of Success Business Retention Organic growth Client satisfaction Job Qualifications: Bachelor s degree in marketing, advertising, communications, business, or a related field. 2-4 years of experience in client services/account management with broad knowledge of digital marketing, media strategy, or a related field. Familiarity with Google platforms (Google Ads, Analytics), and digital marketing tactics. Experience supporting client accounts, with an understanding of how to contribute to account growth. Ability to assist in managing budgets, meeting deadlines, and coordinating projects. Experience working with international clients or teams is a plus and cross functional internal teams Strong verbal and written communication skills, with the ability to create clear and professional documents and presentations. Ability to collaborate and share knowledge with team members while actively seeking out information to improve personal skills. Team-oriented with a positive, no-ego approach. Analytically minded, specifically comfortable with data, understanding data analytics for multi-purpose results analysis and recommendations Excellent Word, Excel, and Proposal development skills Willingness to travel occasionally within North America and internationally, as required Location: DGS India - Bengaluru - Manyata N1 Block Brand: Merkle Time Type: Full time Contract Type: Permanent

Virtual Walk-in for Key Account Manager Role Walk-in Date : 10th July 2025 Walk-in Time - 11:00AM - 12:00PM G-Meet Link : https://meet.google.com/dwz-pfwq-xda P osition Key Account Manager We are looking for a dynamic and proactive Career Assist Manager to join our IIMJobs team under the L&G (Learn & Growth) vertical. The ideal candidate will have strong EdTech experience, excellent communication skills, and a consultative sales mindset. This individual will play a critical role in retaining existing partners (like Emeritus, Simplilearn, etc.) and acquiring new clients by showcasing the value of our platform. Key Responsibilities Client Retention & Relationship Management Maintain strong relationships with existing EdTech clients such as Emeritus, Simplilearn, and others . Regular check-ins to ensure deliverables are on track and value is being delivered. Upsell new services and solutions to existing partners where relevant. New Client Acquisition Work on qualified leads and actively reach out to potential partners. Schedule and conduct virtual and in-person meetings to present our platforms offerings and business value. Develop customized solutions for client needs and drive end-to-end sales conversion . Operational & Coordination Tasks Manage and maintain onboarding trackers, performance sheets, and client documentation . Send regular updates and reports to clients, maintain follow-up cycles, and ensure no communication gaps. Coordinate internally with different teams (tech, product, marketing) to ensure timely execution of client requirements. Desired Skills & Experience 4–5 years of EdTech experience , preferably in B2B/partner management roles. Proven ability to retain and grow client accounts while managing end-to-end onboarding and execution. Excellent written and verbal communication skills. Strong organizational abilities – able to manage multiple stakeholders and tasks simultaneously. Comfortable with tools like Google Sheets, Excel, CRMs, and client communication platforms. Self-driven, enthusiastic, and target-oriented.

Drive sales growth with Off-Highway OEMs, lead RFQs & key accounts, manage cross-functional coordination, ensure ISO/TS/IATF compliance, boost customer satisfaction, drive cost savings, mentor teams, and represent in exhibitions & client meets. Required Candidate profile Handle budgeting, forecasting, and projects; manage RFQs and negotiations; oversee dispatch, SCM follow-ups, and collections; ensure customer satisfaction; prepare MIS reports and dashboards;

Job Description: Business Development Manager (Female candidates only) Job Title: Business Development Manager Job location: Andheri East, Mumbai Experience: 3-5 years (in sales/business development, preferably in interiors, paint, home decor, or related industries) Employment Type: Full-time Joining: Immediate Company Profile Colour Coats is a premium contracting firm headquartered in Mumbai, renowned for its expertise in Italian-grade wood coatings and luxury wall finishes. With an extensive range of distinctive and high-quality products, we have established ourselves as a trusted partner for India's top designers and architects. Our commitment to excellence has enabled us to work on prestigious projects across India, ensuring exceptional craftsmanship and attention to detail. With showrooms strategically located in Mumbai, Delhi, Kolkata and Bangalore, we cater to diverse clientele while delivering innovative solutions tailored to their needs. At Colour Coats, we blend artistry with functionality, transforming spaces into timeless masterpieces. Whether its a contemporary aesthetic or a classic design, we provide unparalleled finishes that elevate the beauty and value of every project. Whether its a modern or classic design, we deliver exceptional finishes that enhance the beauty and value of every project. Key Responsibilities Target Achievement Achieve monthly, quarterly, and annual sales targets through effective strategies and execution. Develop and maintain a robust sales pipeline to ensure consistent revenue growth. Lead Generation & Management Identify and generate new business opportunities through research, networking, and market analysis. Follow up on leads and convert them into long-term clients. Customer Relationship Management (CRM) Maintain accurate records of leads, prospects, and client interactions Ensure timely follow-up and effective communication with clients. Market Expansion Identify and explore new markets to expand the company's footprint. Build partnerships with architects, interior designers, contractors, and dealers. Sales Strategy & Execution Present product offerings and customized solutions to prospective clients. Conduct regular client meetings, product demos, and presentations. Customer Focus Address client inquiries, resolve complaints, and provide customized solutions. Build strong, long-lasting relationships with clients to ensure customer satisfaction and retention. Skills & Qualifications Bachelors degree in Business, Marketing, or related field (MBA preferred). Proven experience in target-based sales, lead generation, and business development. Proficiency in CRM tools and MS Office Suite is a plus. Fluency in English is mandatory. Strong communication, negotiation, and presentation skills. Ability to work under pressure and meet deadlines. Analytical mindset with a problem-solving approach. Open to field work and site visits Open for full time work, Monday to Saturday 10 AM to 7 PM

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Share your resume at vrinda.gupta@naukri.com About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - 1- Experience in recruitment is mandatory (fresher hiring/Campus Hiring) 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Mumbai Andheri Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

What the Role offers: This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be an individual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Critical Skills of a Suitable Candidates : Quick thinking and problem-solving skills Excellent verbal communication skills • Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer You Can Apply if you possess: At least 12 months of relevant sales experience. MBA freshers can also apply Should have a laptop and bike (with valid RC and DL) MBA or any Equivalent Degree (at least 60% throughout)

Key Responsibilities: Make outbound calls to prospective customers/leads. Follow up with interested customers and maintain call records. Generate leads and convert them into appointments Handle inbound calls when necessary. info@brandwise.in Health insurance

Role & responsibilities Act as the primary point of contact for key global accounts within the Industrial Vertical in India. Collaborate with Regional Account Managers (RAMs) and Global Account Managers (GAMs) to identify and develop new business opportunities. Engage with senior management to discuss and implement strategies for client retention and business growth within global accounts. Finalize and submit Request for Quotations (RFQs) for key clients. Efficiently organize and manage client-wise Daily Sales Reports (DSRs), Standard Operating Procedures (SOPs), flowcharts, and checklists to streamline processes. Coordinate and manage client meetings with management, ensuring a seamless experience. Preferred candidate profile Proven experience in customer relationship management, preferably within Freight Forwarding Industry with strong understanding of business development and account management principles. Exceptional communication, negotiation, and interpersonal skills. Ability to travel as needed for client visits and meetings.

Walk In Drive for Inside Sales / Telesales Role II Infoedge II Job Hai Date: 9th July, Wednesday Time: 10 AM - 5 PM Venue: Express Trade Tower 2, 9th Floor, B-36, Sector 132, Noida, Uttar Pradesh 201301 HR SPOC : Jaismine Roles and Responsibilities Develop and maintain relationships with existing customers to identify selling premium product opportunities through emails, telephone calls, and live website chats Research and understand customer needs and tailor premium product recommendations to their specific situation Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Perform effective online demos for prospects Build and maintain relationships with existing customers to drive repeat business and customer referrals Negotiate and close sales deals to achieve monthly sales targets Stay up-to-date on industry trends, products, and competitors Requirements and skills Proven inside sales experience of 1-4 years Strong communication and interpersonal skills Strong phone presence and experience dialing 100-120 calls per day. Results-oriented and able to work independently with minimal supervision Proficient in using CRM software and other sales-related tools Strong listening and presentation skills. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly.

Manage and maintain the CRM system .Handle customer queries, concerns, and grievances with professionalism and escalate when necessary. Support post-sales activities including documentation, agreements, registration, and possession handover.

Zonal Manager_Field Sales and Servicing This is a P&L Leadership position that involves servicing existing customers by offering them a world- class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need-sensitive client servicing team, and executing various marketing initiatives. Experience Range: 7 - 10 years Educational Qualifications: Any graduation,andMBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services being offered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Chennai. Should be fluent in Tamil. Skills Required: Big Ticket Sales,Key Client Relationships,Client Services,Cross-functional Team Leadership,Digital Marketing,Business-to-Business (B2B) Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Interact with clients over calls & video calls to achieve weekly,monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions for sales & servicing Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure tosales & service issues Educational Qualifications: Any graduation ,or MBA/PGDM Skills Required: Sales , Upselling , Client Retention , Negotiation Skills , Communication , Client Servicing

Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Were looking for a Cluster Head - Re acquisition / Winback Business. You will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of customer acquisition count and service sold from a pool of old churned customers. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Sales Process Management: Ensure that the entire team follows the target inputs and efforts. Experience in daily sales ops of driving daily, weekly & monthly KPIs is required. Customer Acquisition: Own the cluster's P&L delivering the required re-acquisitions of the customer and the collection from the same. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and. Excellence. Hire, Train, Retain a team of high caliber members. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedbackto internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Client Engagement s Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele- sales techniques to drive business outcomes. Analytical Thinking s Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership s Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis s Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking. Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective telesales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Cluster Head Experience and Education: Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking Skills Required: Sales , Client servicing , Team Handling , Client Retention , B2B Sales Candidate Attributes: Team Leadership: Demonstrated ability to effectively manage and develop large teams, fostering a culture of collaboration and excellence. Decision-making: Capacity for quick and impactful decision-making, ensuring timely resolutions to complex challenges. Communication: Strong communication and motivation skills, capable of inspiring teams and aligning them towards common goals. Multitasking: Proficiency in multitasking and prioritizing tasks, maintaining focus on both strategic objectives and day-to-day operations.

Laqshya Media Group is one of Indias largest comprehensive marketing communications groups, offering innovative solutions in Out-of-Home (OOH), Events & Experiential Marketing, Digital, and Airport Media. With over 25 years of industry expertise, Laqshya is trusted by leading brands for impactful visibility and engagement strategies across the country. Role Overview: We are looking for a driven and experienced professional to join our Business Development and Client Servicing team. The ideal candidate will focus on expanding our client base, building strong relationships, and delivering strategic media solutions across platforms. Key Responsibilities: Business Development: Identify and acquire new business opportunities across brands, industries, and agencies. Pitch Laqshyas OOH, Digital, and Integrated media solutions to prospective clients. Build a robust pipeline through lead generation, market research, and networking. Develop customized proposals that align with client needs and campaign objectives. Client Servicing: Act as the key liaison for assigned clients, ensuring seamless communication and execution. Understand client briefs and translate them into actionable campaign strategies. Coordinate with internal teams (planning, operations, finance, etc.) to deliver on timelines and expectations. Monitor campaign delivery and performance; share reports, insights, and recommendations. Desired Candidate Profile: 4 to 9 years of experience in OOH / Media Sales / Advertising / Brand Partnerships. Strong existing relationships with agencies and direct brand clients. Deep understanding of the media landscape, especially in OOH and integrated solutions. Excellent communication, presentation, and negotiation skills. Proficiency in MS Excel, PowerPoint, Word, and reporting tools. Self-starter with a solution-oriented mindset and ability to meet revenue targets.

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support services, new release information, events, all to ensure the customer is successful using the Meltwater software. Some of the things you'll be doing include Renewal Revenue Quota: Core Job Responsibilities: Sales & Operational: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Conduct sales activities like making a high volume of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure Manage and be responsible for gross churn, net retention, and revenue for assigned territories Stay up to date with Meltwater product training and market benchmarks Identify opportunities to retain as well as opportunities for extended terms & additional growth. Be an expert in Meltwater products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Manage the different facets of subscription and support renewals Prepare the renewal letters, quotations, invoices, and notifications Contact clients directly to negotiate terms and conditions and render renewal contracts Position services and escalate pain points to the Sales and Customer Success team Forecast trends and suggestions on how those trends can enhance retention rates Bridge between Sales, Finance and Customer Success Refine renewal strategies that proactively engage a client in chopping the churn rates Augment the upsell and cross-sell opportunities Work with the product team to receive feedback on the growing requirements of a customer Who you are (For Job Ad): You have at least 1-3 years of account management and/or renewal experience Salesforce.com or a similar CRM system exposure is added advantage Strong Written & Verbal communication skills Willing to go the extra mile with a strong work ethic; Self-directed & resource Operationally Excellent Ability to manage a highly transactional work environment Ability to excel at time management and prioritization Strong interpersonal skills and strive to maintain strong relationships with customers & colleagues Best in class customer service and communication skills over the phone & in email Experience with renewal process and/or background in software preferred. Requirements for the job: Work Experience 2-9 years of experience in sales or account management Relevant industry experience in media monitoring/SaaS/PR/Marketing Education Graduate in any field Competencies Required: Technical Generic Sales Excellence Business Foresight Client Centricity Business Need Analysis Project Management Business Negotiation Cross-functional collaboration Interpersonal skills Innovative Mindset Leadership Problem Solving Communication

Perfios Software Solutions Pvt. Ltd. is looking for Manager Customer Success to join our dynamic team and embark on a rewarding career journey Establish clear client retention goals Promote the value of the product Promote value through customer experience Review customer complaints and concerns and seek to improve the customer experience

Develop and maintain relationships with key clients Collaborate with sales teams to achieve account targets and goals Conduct research on client needs and market trends Prepare and maintain detailed account management documentation Call 7397778265

Rao Information Technology is looking for Customer Success & On-Field Partnership Manager to join our dynamic team and embark on a rewarding career journey Establish clear client retention goals Promote the value of the product Promote value through customer experience Review customer complaints and concerns and seek to improve the customer experience Relationship management & client retention

Pre-Sales Leadership Strategy: Develop and drive pre-sales strategies, including market research, competitor analysis, and opportunity identification. Oversee proposal development, solution design, RFP responses, and presentations, ensuring alignment with client needs. Collaborate closely with technical teams to translate client requirements into actionable pre-sales solutions. Work with cross-functional teams to create compelling business cases and win strategies for targeted opportunities. Business Development Client Acquisition: Identify and target new business opportunities within key verticals, such as fintech, healthcare, retail, and logistics. Cultivate and manage strong client relationships to identify needs and ensure client satisfaction. Develop account plans and strategies to drive growth and expand relationships with existing clients. Team Leadership Mentoring: Lead, mentor, and develop a team of business development and pre-sales professionals. Ensure continuous training and development for the team to enhance skills in proposal development, client communication, and relationship building. Set and monitor performance metrics for the team, providing feedback and guidance to meet organizational goals. Pipeline Revenue Management: Create and manage a robust sales pipeline, setting targets for revenue growth, profitability, and client retention. Track and report sales activity, forecasting, and key performance metrics to senior leadership. Ensure the team consistently meets or exceeds targets for new business, profitability, and revenue growth. Client-Centric Solution Development: Work closely with product and project teams to ensure that client requirements are met and deliverables align with expectations. Lead client presentations and negotiations, serving as the main point of contact for high-stakes deals. Provide insights to internal teams based on client feedback and market trends to enhance service offerings.

HR Manager Monika - 9911377334 Trading on behalf of clients. investment advice to the potential and existing clients. Reactivation of dormant clients. Execute the orders on behalf of clients by doing pre trade post trade confirmation. @ 9911377334 Required Candidate profile Generate brokerage by equity/commodity, currency advisory. Hiring for leading Broking firm for entire Bihar, Chhattisgarh, Assam, Tripura, Meghalaya, Jharkhand, Sikkim. email ncrhr@outlook.com

We are hiring a KEY ACCOUNT MANAGER to oversee multiple depot operations of national and multinational companies with strategic vision .We are right fit for person who can deep dive in activities and wants to run operations based on systems and processes and is looking to upgrade his skills and grow at faster pace with fast growing company. What We Offer: Absolute clarity on work expectations and number based appraisal system. Company is growing 10X in next 4 years, so a superb growth opportunity for people contributing towards growth of company. Stable company with clear laid down procedures, and a great track record of growth. Pan India operations so scope of moving across India to gain multiple experience in various geographies. Job Security with cash rich , well funded company listed on NSE with market cap of 600 Crores. Professional work culture and learning environment, where the only pressure is of upgrading your skillset and growing along with organization. Key Responsibilities: Lead and manage logistics operations across multiple cities/states.. Drive cost-effective transportation, warehousing, and distribution strategies Ensure SLA adherence, operational excellence & KPI delivery Oversee team performance, training, and ground-level process implementation Coordinate with clients, vendors & internal teams for seamless execution Requirement: Should be good in reviewing depot activities on day to day basis with down the line team. Should be good in getting the Standard Processes implemented on ground. 5-10 years in logistics/supply chain operations (3PL preferred). Strong team management & cross-functional leadership. Should be good on handling floor operations of 50000- 1lac sq. ft warehouse with high throughput. Hands-on experience with warehouse & fleet operations. Exposure to system-driven, tech-integrated logistics environments. Willingness to travel regionally.

Hiring Sr Manager – B2B Client Mgmt | Chembur | Life Insurance Co. Drive business via key partners like Bajaj Finance, L&T Finance, Tata Capital & Aditya Birla Finance Ltd. Required Candidate profile Lead & manage a team of Managers, BSMs & Deputy Managers. Role involves handling strategic partnerships & scaling business through strong client relationships & partner management.

Job Type: Permanent Job Title: Manager-Enterprise KAM Location: Gurgaon Reporting Into: Associate Director Educational Qualification: Graduate/ post Graduate. Role Overview: Shiprocket is looking for a dynamic manager - National KAM with 8 years to 10 years of experience, Team to drive client retention, shipment growth, and revenue expansion across key accounts. This role involves managing and nurturing client relationships, leading a team of Key Account Managers, and ensuring delivery of growth targets. The role requires strong collaboration with cross-functional teams including operations, finance, product, and tech to ensure seamless service and client satisfaction. Duties and Responsibilities: Drive client retention, and satisfaction for national accounts. Lead shipment volume growth and revenue expansion from existing clients. Build and manage strong relationships with key stakeholders and decision-makers. Manage and mentor a high-performing team of Key Account Managers. Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions. Skills required : 8 years to 10+ years in KAM/Client Success roles with 3-4 years in team management. Proven track record in client retention, revenue, and shipment growth. Strong leadership, relationship management, and problem-solving skills. Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.