Chief of Staff - Healthcare

Chief of Staff: Healthcare Sector

Location: Bengaluru

About the role:

As the Chief of Staff and Strategy for Healthcare Sector, you will be instrumental in shaping the growth trajectory of Healthcare Sector. The successful candidate will be incredibly curious and demonstrate an outsized desire to constantly raise the bar to accelerate impact. Strategy development and tracking its execution, Account/Segment Planning & Governance, driving transformation initiatives based on sectoral trends and priorities, Sales operations and forecasting, Field of Play & Integrated practice governance.

Key Responsibilities:

• Strategy development and tracking its execution:

• Collaborate with Sector Head, GAEs and Segment Leaders to develop and keep Healthcare Strategy and Planning document current.
• Engage and Partner with - Service lines, Partnership and Ecosystem teams, External Partners and Analysts to ensure their inputs and market feedback is incorporated in our plans and execution strategy and vice versa.

• Drive Account & Segment Reviews and Governance:

• Custodian of Account dashboards and periodic (monthly and quarterly) review packs for Metal Accounts, Segments.
• Track and drive account and segment progress on critical success parameters identified in the Strategy document.

• Driving transformation initiatives based on sectoral trends and priorities:

• Utilize a learning mindset to adapt strategies based on feedback and evolving market dynamics.
• Shepherd key initiatives (short-term and long-term), ensuring seamless execution and measurable impact.

• Sales operations and forecasting

• Organize and orchestrate weekly sales reviews (along with preparation of WSR) along with Sector Head.
• Forecasting and tracking progress of YTD, QTD performance; and assist Sector Head in developing bridge plans to ensure goals are met.

• Field Of Play & Integrated practice governance

• Organize and orchestrate fortnightly cadence with Service Line partners to review progress.
• Track progress on FOPs across practices and Accounts

• Drive Communication and Reporting:

• Develop and deliver clear and concise communications on behalf of the Sector Head.
• Prepare reports and presentations to communicate key updates, milestones, and insights.

Qualifications:

• BS+MBA from Tier-1 institute and 15 yrs.+ experience working for System Integration and/or healthcare organizations.
• Knowledge of Healthcare segment, including market trends, competition, and emerging technologies.
• Outstanding written and verbal communication skills with the ability to convey complex ideas clearly and persuasively.
• Excellent at creating high impact PowerPoint presentations.
• Competent at managing your own schedule with excellent organization skills.
• Demonstrated ability to set and achieve ambitious goals, fostering a culture of results and accountability.
• Proven track record in messaging, ability to work, and building relationships with, a variety of management levels (internal & external), effective project management skills, and broad execution capabilities.
• Strong business acumen with a data-driven decision-making approach.
• Experience in leading and championing successful transformation initiatives.
• Collaborative mindset with a strong inclination towards continuous learning.
• Strong financial acumen and experience in managing budgets, forecasting, and financial planning.
• Exceptional problem-solving skills with the ability to analyze situations, identify solutions, and drive effective resolutions.
• Ability to thrive in a fast-paced, dynamic environment, adapting to changing circumstances with resilience and composure.