Business Process Manager

1 years

1 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

At Hari Chand Anand & Co., we are committed to optimizing internal processes for efficiency, consistency, and growth. We are looking for a detail-oriented and proactive Operations Analyst who has a strong focus on creating and managing SOPs (Standard Operating Procedures), along with handling day-to-day operations and internal coordination.

The ideal candidate will have 1+ year of experience in operations, business support, or HR coordination, and should be skilled in analyzing workflows, documenting processes, and supporting smooth cross-functional operations.

Key Objectives of the Role

  • Streamline and document business processes and standard procedures across departments.
  • Maintain up-to-date SOPs for all key functions and ensure version control.
  • Support operational planning, reporting, and administrative task coordination.
  • Bridge communication between teams to implement consistent operational standards.

Key Responsibilities

  • Draft, update, and maintain Standard Operating Procedures (SOPs) for various functions including HR, admin, and internal operations.
  • Work closely with department heads to gather process information and translate it into clear SOPs.
  • Monitor process implementation and ensure compliance across teams.
  • Assist in identifying process gaps and suggest improvements for better efficiency.
  • Coordinate internal tasks like resource planning, document management, and reporting.
  • Maintain dashboards, reports, and performance logs as needed.
  • Support audits or internal reviews with accurate documentation and compliance records.

Required Skills and Qualifications

  • Minimum 1 year of experience in operations, business support, or HR coordination.
  • Strong writing skills, especially in SOP drafting and technical documentation.
  • Excellent organizational and multitasking abilities.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project or workflow tools is a plus.
  • Ability to work independently and meet deadlines.

Preferred Skills and Qualifications

  • Graduation in Business Administration, Operations, HR, or related field.
  • Understanding of business workflows and operational KPIs.
  • Familiarity with process automation or ERP tools is an added advantage.

Send your resume to: mail@grouphca.com

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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