Business Operations Manager

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

· Job Title:Business Operations Manager

· Location: Bangalore

· Experience: 5+ yrs

· Job Type : Contract to hire.

· Notice Period:- Immediate joiners.

Mandatory Skills:

Business Operations Manager

SME

5 – 10 Years:

Must have-Capital Market Domain knowledge

Coordinate with team on various programs and provide a consolidated view.

Put together presentation material for the team level updates to leadership, including risk committee materials.

Manage strategy for the team.

Track stakeholder engagement and ensure regular connect and follow through on emerging actions from connects.

Share regular updates on risk management.

Create standard stakeholder engagement material

Capital Market Domain knowledge Communicating risk information to relevant stakeholders, including senior management.

Collaborating with different departments to identify and address risk-related issues.

Promoting a culture of risk awareness throughout the operations team.

Identifying potential risks across various operational areas, including processes, systems, and personnel.

Conducting risk assessments to evaluate the likelihood and potential impact of identified risks.

Mentor peers and train new team members on functional delivery, risk evaluation, and action implementation.

Analyzing both internal and external factors that could affect operations.

Optimizing operational processes to reduce risk and improve efficiency.

Analyzing operational data to identify areas for improvement and risk reduction.

Ensuring that risk management practices are integrated into daily operations.

Developing and implementing risk mitigation strategies and plans.

Establishing and maintaining a risk management framework.

Monitoring key risk indicators (KRIs) and taking corrective actions as needed.

Assist in strengthening ORM framework, participate in Risk and Control self-assessment (RCSA) exercise, identify gaps, discuss and formulate action items with process owners to bridge gaps and track action items for timely closure

Conduct process walkthroughs/reviews across products/processes

Manage OR incidents, liaise with business for RCA, resolution and corrective action plan and report OR incident report to senior management.

Manage Third party risk management

Monitor Key Risk Indicators (KRI) and highlight gaps to senior management with mitigations in consultation with business owners

Conduct training sessions on Operational Risk management to employees