Business Analyst

We at SimplSo empower retail brands to excel in both digital and physical realms by providing expert technology solutions that streamline operations and enhance customer experiences. We specialize in creating custom e-commerce solutions that are tailored precisely to your brand’s unique ethos and operational needs, ensuring a compelling and influential online presence. Additionally, we extend our expertise to omnichannel integrations, equipping brick-and-mortar locations with state-of-the-art technology to ensure seamless synchronization with online operations, delivering a consistent and unified customer experience across all touchpoints.

Client Discovery & Requirements Gathering

• Collaborate with clients and internal teams to understand business needs, site goals, and technical requirements.
• Conduct stakeholder interviews and translate business objectives into actionable user stories.
• Support pre-sales by drafting requirement briefs, scopes, and assisting with estimations.

Project Scoping & Documentation

• Create clear and comprehensive BRDs (Business Requirement Documents), user journeys, and acceptance criteria.
• Break down complex requirements into modular deliverables for Shopify and Headless projects.
• Work closely with project managers and designers to ensure documentation aligns with client expectations.

Stakeholder Communication

• Serve as a bridge between clients and internal teams—helping interpret goals into execution plans.
• Proactively flag requirement changes, potential risks, or misalignments early in the project lifecycle.

Support in QA & Delivery

• Assist in functional testing to ensure the delivered work meets documented business requirements.
• Validate feature scope and functionality across web and mobile views.

• Experience:

• 1+ year of experience as a Business Analyst in a tech/digital/agency environment (preferably eCommerce or Shopify).

• Skills:

• Strong understanding of SDLC and agile workflows.
• Familiarity with Shopify ecosystem, eCommerce metrics, and conversion-centric design.
• Excellent documentation and presentation skills (e.g. Notion, Google Docs, Miro, Figma annotations).
• Strong communication, both written and verbal—must be able to handle client-facing discussions.
• Bonus: Experience working with designers, developers, and QA in a cross-functional team.

• Competitive salary with quarterly incentive-based growth opportunities.
• Full-time role with a 5-day working week.
• No contractual bonds, providing freedom and flexibility.
• Opportunity to work in a fast-paced startup environment, enabling rapid professional growth.
• Be part of a vibrant team that values creativity and innovation.