Associate - CEO's office

About Testsigma

Testsigma makes it fast and easy for QA teams to run test automation at speed and scale without coding expertise. We do this by empowering everyone in the team to author test cases using plain English statements and run the tests across thousands of browsers and devices. Unlike legacy test automation frameworks, Testsigma does not require knowledge of coding, thus enabling QA teams of all sizes to start automating their tests in weeks as opposed to months. Hundreds of leading QA teams across the world use Testsigma’s low-code test automation platform to release quality software at speed and scale. Some notable customers of Testsigma include Cisco, Samsung, Bosch, Honeywell, and American Psychological Association. Testsigma is headquartered in San Francisco with engineering teams in Bangalore. Testsigma is backed by marquee investors like Accel, MassMutual and Strive.

Associate - CEO Office

We're looking for someone who thrives in a fast-paced environment, can seamlessly manage diverse responsibilities, and is passionate about contributing to the success of a product-led organization. If you're an MBA graduate with a keen understanding of business operations and a desire to make a significant impact, we encourage you to apply.

What You'll Do:

As the Associate - CEO Office, you will be a critical extension of the CEO's reach, playing a pivotal role in optimizing their effectiveness and ensuring strategic alignment across various functions. Your responsibilities will include:

• Customer & External Communication Management:

• Craft and manage customer-facing communications on behalf of the CEO, ensuring timely and effective responses.
• Proactively follow up on customer communications, ensuring all inquiries and discussions are addressed comprehensively.
• Manage the CEO's LinkedIn presence, including drafting and scheduling posts, engaging with relevant content, and leveraging the platform for strategic hiring initiatives.

• Strategic Meeting & Travel Coordination:

• Collaborate closely with Sales and Customer Success teams to strategically plan and coordinate customer and partner meetings, especially during the CEO's travel, to maximize time efficiency and impact.

• Data & Performance Tracking:

• Implement and maintain systems for tracking key performance data across all teams and managers, focusing on input, output, and impact metrics to provide actionable insights to the CEO.

• Internal Stakeholder Management:

• Act as a central point of contact and representative for the CEO across internal teams, ensuring clear communication, alignment on priorities, and efficient resolution of cross-functional matters.

What You'll Bring:

• An

  MBA degree from a reputed university

  is essential.

• 2-5 years of progressive experience

  in a consulting role, a product-based startup, or a prior Chief of Staff or CEO Office position.
• Exceptional written and verbal communication skills, with a proven ability to draft professional and impactful communications.
• Strong organizational and project management abilities, capable of juggling multiple priorities and delivering results in a dynamic environment.
• A data-driven mindset with the ability to track, analyze, and present key metrics.
• High level of emotional intelligence and interpersonal skills, enabling effective collaboration with internal and external stakeholders.
• Proactive and resourceful approach, with a strong sense of ownership and accountability.
• Ability to maintain confidentiality and exercise discretion in all matters.