Job Title: Assistant Vice President | AI Product Success & GTM Leader Location: Noida / Gurgaon Department: Enterprise AI and Advanced Technologies Reports To: Vice President / Senior AVP Job Summary: We are seeking a dynamic, forward-thinking, and execution-driven female leader to join our Enterprise AI and Advanced Technologies team as an AI Product Success & GTM Leader. This role is pivotal in shaping and driving the end-to-end go-to-market (GTM) strategy for our AI-powered solutions, ensuring seamless alignment across CXO stakeholders, Business Heads, Product, Engineering, Operations, and Customer Success teams. The ideal candidate will possess a strong background in product lifecycle management, AI/ML technologies, and customer success strategy. She should excel in communicating complex technical concepts in a clear, value-driven narrative tailored to both technical and non-technical audiences. This role is both strategic and hands-on, requiring ownership of pre- and post-launch communication plans, product evangelism, adoption strategies, and customer experience metrics such as retention and satisfaction. Key Responsibilities:

Lead GTM Execution: Own the end-to-end go-to-market strategy for AI products and features—from strategic planning to tactical execution.
Stakeholder Collaboration: Work closely with Product and Engineering to deeply understand AI capabilities, outputs, and limitations, and with CXO offices, Business Heads, Marketing, and Sales to ensure alignment and adoption.
Value Messaging: Translate AI/ML innovations into differentiated value propositions, messaging frameworks, and positioning strategies tailored to target personas and industries.
Customer Lifecycle Management: Define, track, and optimize GTM and success metrics across the full customer lifecycle—including acquisition, onboarding, adoption, expansion, and retention.
Onboarding & Enablement: Design and implement onboarding journeys, training materials, town halls, product demos, and communications to drive product adoption and internal/external user engagement.
Feedback Loop Ownership: Create and manage continuous feedback loops from customers, usage analytics, and market signals to iterate GTM and product approaches.
Post-Launch Engagement: Drive structured customer engagement programs that encourage expansion, upsell/cross-sell, and long-term retention of AI products. Success Metrics (KPIs):
AI Product Adoption Rate (internal and external users)
Customer Retention and Expansion Metrics
Time to First Value (TTFV)
Customer Health Score (AI Usage Index)
NPS (Net Promoter Score)
Upsell/Cross-sell Conversion
Product Engagement across Communication Channels (Townhalls, Demos, Training) Eligibility Criteria:
Gender: Female candidates only (diversity hiring mandate)
Educational Qualification: Bachelor’s degree in engineering, Business, or related field (MBA or Technical Postgraduate Degree preferred)
Experience: o 09-12 years of experience in Product Strategy, GTM, Product Marketing, or Customer Success in technology-driven environments o Minimum 2 years of direct experience with AI, ML, or data-driven products o Proven track record of successful product launches and customer adoption programs. Preferred Skills:
Experience leading AI product rollouts in enterprise environments
Exposure to customer journey mapping, user training programs, and feedback analytics
Ability to manage change and drive adoption through structured communication and engagement campaigns
Comfort with ambiguity and fast-paced product evolution cycle

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