Job Description: Regional Operations Head – Warehousing & Logistics (1. North & East , 2. West & South)
Position Overview:
The Regional Operations Head – Warehousing & Logistics is responsible for overseeing and optimizing warehouse operations, supply chain logistics, and distribution activities across multiple locations within a designated region. This role ensures operational efficiency, cost-effectiveness, and adherence to company policies and industry standards while driving strategic improvements. Additionally, the role holds full responsibility for Profit & Loss (P&L) management, vendor management, and client payment collection, ensuring financial sustainability along with operational excellence.
Key Responsibilities:
1. Warehouse & Logistics Operations Management
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Oversee the end-to-end warehousing and logistics operations across multiple facilities in the region.
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Ensure smooth inbound and outbound logistics, inventory control, and distribution processes.
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Optimize warehouse layouts, storage systems, and material handling to enhance efficiency.
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Implement industry best practices for warehouse management, logistics, and supply chain processes.
2. Supply Chain & Inventory Management
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Monitor and manage inventory levels to ensure optimal stock availability.
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Implement demand forecasting and supply planning strategies to prevent stockouts or overstocking.
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Work closely with procurement, suppliers, and transportation teams to ensure timely deliveries.
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Ensure proper documentation and compliance with regulatory requirements.
3. Profit & Loss (P&L) Management
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Take full ownership of the regional warehouse and logistics P&L, ensuring cost efficiency and revenue growth.
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Develop and implement cost-control measures to optimize operational expenses.
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Identify opportunities for revenue enhancement through improved service levels and operational excellence.
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Analysing financial reports, operational costs, and budget variances, implementing corrective actions as needed.
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Collaborate with finance teams to ensure accurate forecasting, budgeting, and financial reporting.
4. Vendor Management
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Establish and maintain strong relationships with third-party logistics providers, suppliers, and service vendors.
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Negotiate contracts, pricing, and service level agreements (SLAs) to ensure cost-effective procurement.
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Monitor vendor performance against contractual obligations and address any service discrepancies.
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Ensure timely vendor payments and resolve any disputes related to invoices or service quality.
5. Client Payment Collection & Financial Coordination
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Oversee the timely collection of payments from clients, ensuring alignment with contractual terms.
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Work closely with the finance and accounts team to monitor outstanding receivables and follow up on overdue payments.
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Develop and implement strategies to improve payment collection efficiency and reduce outstanding dues.
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Maintain strong client relationships to address payment-related concerns while ensuring smooth business operations.
6. Team Leadership & Performance Management
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Lead, train, and mentor warehouse managers, supervisors, and operational teams.
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Set performance metrics and KPIs for warehouse and logistics teams, ensuring accountability.
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Drive a culture of safety, efficiency, and continuous improvement within the workforce.
7. Process Optimization & Cost Control
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Identify areas for cost reduction, process improvement, and operational excellence.
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Implement Lean, Six Sigma, or other best practices to enhance productivity and reduce inefficiencies.
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Leverage technology and automation to streamline warehouse and logistics operations.
8. Compliance, Safety, and Risk Management
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Ensure all operations comply with regulatory standards, safety guidelines, and company policies.
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Implement and enforce warehouse and logistics safety protocols to minimize risks and accidents.
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Maintain strong relationships with key stakeholders, including vendors, customers, and government agencies.
Qualifications & Skills:
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Bachelor’s/master’s degree in supply chain management, Logistics, Business Administration, or related field.
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10+ years of experience in warehousing, logistics, and supply chain management, with at least 5 years in a leadership role.
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Strong financial acumen with experience in P&L management, budgeting, and cost control.
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Proven expertise in vendor management, contract negotiations, and performance tracking.
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Experience in client payment collection, credit control, and accounts receivable management.
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Proficiency in warehouse management systems (WMS), ERP, and logistics software.
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Expertise in process optimization, operational excellence, and cost-reduction strategies.
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Excellent leadership, analytical, and problem-solving skills.
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Strong communication and stakeholder management abilities.