Account Manager

Job Title: Account Manager

Location:

Company:

Job Type:

Job Summary:

Account Manager

Key Responsibilities:

• Client Relationship Management:

• Act as the primary point of contact for client accounts, ensuring clear communication, strategic alignment, and high levels of satisfaction.

• End-to-End Recruitment Oversight:

• Collaborate with clients to gather detailed job requirements and lead internal recruitment teams to deliver qualified candidates on time and within scope.

• Candidate Screening & Coordination:

• Oversee candidate sourcing and screening processes using ATS systems, phone interviews, and recruiter collaboration to ensure quality matches with client needs.

• Onboarding & Compliance:

• Manage onboarding logistics post-candidate selection, ensuring legal compliance, accurate documentation, and timely start dates for new hires.

• Client Escalation Handling:

• Proactively address and resolve any client concerns or escalations, maintaining transparency and fostering strong client trust.

• Client Retention & Growth:

• Conduct regular performance reviews and follow-ups, while identifying upselling opportunities and additional service needs.

• Talent Strategy & Gap Analysis:

• Perform talent mapping and workforce assessments for client organizations to identify skills gaps and propose innovative solutions like redeployment or supplemental staffing.

• Cross-functional Team Leadership:

• Guide and support internal recruitment teams to meet client demands, ensuring quality, efficiency, and alignment with strategic goals.

Requirements:

• Proven experience in

  Account Management

  ,

  Customer Success

  , or a

  Client Services

  role, ideally within staffing or consulting.
• Strong leadership and team coordination capabilities.
• Exceptional communication, negotiation, and presentation skills.
• Ability to manage multiple onboarding processes and client accounts simultaneously.
• Proven ability to work cross-functionally with recruitment, operations, and legal/compliance teams.
• Strong organizational skills and attention to detail.
• Results-driven mindset with a focus on client success and long-term growth.

What We Offer:

• Competitive salary with performance-based bonuses.
• Opportunities for career advancement and professional development.
• Collaborative and supportive team culture.
• Access to cutting-edge tools and industry-leading resources.
• Exposure to diverse clients and impactful projects across multiple industries.

Join Us:

If you're passionate about building strong client relationships, driving recruitment success, and delivering exceptional customer value, we’d love to hear from you.

INK IT Solutions