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3.0 - 8.0 years

4 - 9 Lacs

Gurugram, Bengaluru

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Project Name myBiz by MakeMyTrip Position – Sr. Executive Payroll – Off Roll Education – Minimum Graduate Employment type – 5.5 days per week Job Description At MakeMyTrip, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward! Objectives of this Role Act as the main point of contact in all matters relating to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients Daily and Weekly Responsibilities Stay on top of accounts, making sure they’re delivering regular growth and is not moving to competition E-Meet regularly with clients to discuss progress and find new ways to improve business Identify upsell, cross-sell, and renewal opportunities and communicate with the client Skills and Qualifications Professional experience in a sales or customer service role Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Preferred Qualifications Proven track record of meeting or exceeding quotas and receiving positive customer feedback Proficiency with common customer success and customer relationship management software, such as Salesforce or Leadsquared

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0.0 - 3.0 years

3 - 3 Lacs

Ahmedabad

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Policybazaar Insurance Brokers Pvt Ltd. We are looking for a proactive and customer-focused Health Insurance Renewals Executive to join our team at Policybazaar. In this role, you will be responsible for engaging with existing customers and ensuring timely renewal of their health insurance policies. Key Responsibilities: Contact existing customers to remind them about upcoming policy renewals. Educate customers on the benefits of renewing on time and the consequences of lapses. Provide accurate information about policy features, pricing, and benefits. Handle objections and provide alternative options as per customer needs. Upsell or cross-sell add-on products wherever suitable. Ensure 100% adherence to compliance and quality standards. Maintain and update renewal databases and CRM tools. Desired Candidate Profile: Minimum 0 months to 2 years of experience in insurance sales or renewals. Strong communication and convincing skills (English/Hindi/regional languages). Good knowledge of health insurance policies, IRDAI regulations, and policy lifecycle. Comfortable working with targets and under pressure. Basic computer skills and CRM tool familiarity.

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0.0 - 3.0 years

3 - 3 Lacs

Bengaluru

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Hi jobseekers , Greetings from ShiningstarsITPL !! WE ARE HIRING FOR TELESALES EXECUTIVE in Bangalore location Salary : 25k ctc for freshers 30k ctc for experienced 6 Days working (day rotational ) Role & responsibilities Serve as the lead point of contact for all matters specific to assigned key clients. Develop trusted relationships with key stakeholders and decision-makers. Resolve client issues and complaints promptly to maintain trust and satisfaction. Understand client business goals, strategies, and challenges to proactively offer tailored solutions. Identify new business opportunities within existing accounts to drive growth and profitability. Develop strategic account plans and forecasts aligned with business objectives. Liaise between clients and internal teams (e.g., sales, operations, finance, marketing) to ensure timely delivery of solutions. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Monitor and analyze account performance metrics and prepare regular reports. Track key account KPIs and conduct regular reviews with clients. Achieve sales targets and key account objectives. Prepare and negotiate contracts in collaboration with the legal or commercial team. Ensure terms of agreement are met and renewals are addressed proactively. Stay up to date with market trends, competitive landscape, and customer feedback. Provide insights to improve products, services, and customer experience. Preferred candidate profile : Candidates must have proficiency in English and Hindi both. Comfortable with day rotational shifts. INTERESTED CANDIDATES MAY REACH OUT TO : 9369022693(NIYATI VYAS) Thanks and regard NIYATI VYAS HR EXECUTIVE ShiningstarsITPL

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0.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

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Job description Job Title: Customer Service Executive (International Process with Upselling or Interpreter): Blended Process Location: Gurgaon Excellent communication skills in English (both verbal and written). Qualifications: Graduates & Undergraduates Both can apply Excellent communication skills in English (both verbal and written). Experience: Freshers & Experienced Both Eligible Interview mode : Virtual only Salary: Up to 27k CTC To 31K CTC Perks & Benefits: Both Side Cab Facilities within hiring Zone. 5 Days working Rotational Shifts 2 Days roaster off To apply share below mentioned details along with resume on WhatsApp - 6393619575 (HR Sachin) or Sachin.Singh15@teleperformancedibs.com Name - Contact - Email - Qualification - Experience - Current Address - Thanks and regards Sachin Kumar Singh Talent Acquisition Executive.

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1.0 - 5.0 years

5 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Job description Hiring For USA Debt Collection Location - Noida For more info - 9355770705 only whatsapp ur resume ist Industry Type: BPM / BPO

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0.0 - 3.0 years

3 - 3 Lacs

Bengaluru

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Pack your Skills & Join the Travel Revolution !! Role : Customer Support - Inside Sales Responsibilities : Thoroughly understand and stay updated on holiday packages, including destinations, itineraries, and special offerings, to effectively communicate value propositions to potential customers. Build and maintain strong relationships with customers through effective communication, providing information, and addressing inquiries to ensure a positive customer experience. Tailor travel packages to meet individual customer needs and preferences, providing personalized recommendations to enhance the overall customer experience. Initiate and maintain strong relationships with customers through effective communication channels. Utilize effective sales techniques to close deals and convert potential leads into confirmed bookings, ensuring a high conversion rate. Requirements : Proficient in English, both verbal and written. Education: UG/PG Good communication and analytical skills. Customer Management Skills. Office Address : 4th floor, RMZ Latitude Commercial Building, Outer Ring Rd, Amruthnagar, Byatarayanapura, Bengaluru, Karnataka 560092 --

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2.0 - 6.0 years

4 - 8 Lacs

Navi Mumbai

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We're looking for a CSM with a background in SaaS, IT or related industries. The ideal candidate will be responsible for driving customer retention, support, upselling, cross-selling, and customer satisfaction throughout the customer lifecycle. Required Candidate profile You will play a key role in strengthening customer relationships, ensuring product adoption, and unlocking growth opportunities within existing accounts.

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1.0 - 6.0 years

2 - 4 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

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Job Overview: We are seeking a dynamic and results-driven Virtual Office Service Sales Associate to join our team. This role involves selling virtual office solutions to entrepreneurs, startups, and established businesses. The ideal candidate is a proactive sales professional with excellent communication skills and a passion for helping businesses grow. Key Responsibilities: Identify and engage potential clients through cold calling, networking, and inbound leads. Understand client needs and recommend suitable virtual office solutions. Effectively communicate the benefits and features of our virtual office services. Handle inquiries, conduct product demonstrations, and close sales deals. Build and maintain strong client relationships to ensure customer satisfaction and retention. Achieve and exceed sales targets and KPIs. Collaborate with the marketing team to develop promotional strategies and campaigns. Maintain accurate records of sales activities, leads, and client interactions in the CRM system. Stay updated on industry trends and competitor offerings. Qualifications & Skills: Bachelor's degree in Business, Sales, Marketing, or a related field (preferred but not mandatory). 1-3 years of experience in sales, preferably in virtual offices, co-working, or business services. Strong communication and negotiation skills. Ability to build and maintain client relationships. Self-motivated and goal-oriented. Proficiency in CRM software and Microsoft Office Suite. Ability to work independently as well as in a team environment. Familiarity with virtual office services and remote work trends is a plus.

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0.0 - 2.0 years

2 - 3 Lacs

Thane

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Roles and Responsibilities Handle customer complaints and grievances in a professional manner. Resolve customer queries and concerns through effective communication. Upsell products or services to customers based on their needs and preferences. Manage multiple tasks simultaneously with accuracy and efficiency. Maintain accurate records of all interactions with customers.

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1.0 years

2 - 3 Lacs

Cochin

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Customer-Centric Responsibilities Building strong communication channels with customers and POSPs (Point of Sale Persons). Identifying customers' insurance needs, providing guidance, and following up to drive conversions. Promoting upselling and cross-selling opportunities to maximize the value of existing customer relationships. Compliance and Support Ensuring all operations adhere to IRDAI regulatory norms . Explaining the benefits, coverage, and premiums of various insurance companies and policies (Health, Motor, etc.) to customers. Assisting customers with policy renewals, reminders, and end-to-end process support. Supporting key business processes and insurance operations. Managing premium payments and ensuring smooth policy issuance. Generating and maintaining accurate MIS reports for operational efficiency Experience: 1 Year Experience in Insurance Broking Field. Job Type: Full-time Pay: ₹264,000.00 - ₹300,000.00 per year Benefits: Health insurance Life insurance Provident Fund Work Location: In person

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2.0 years

1 - 2 Lacs

India

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About Us: MakeRoot is a dynamic and innovative company dedicated to revolutionizing education management through its cutting-edge platform. We specialize in providing institutes with comprehensive solutions for administration and education content management. Our platform is designed to streamline processes, enhance efficiency, and elevate the overall educational experience for both institutions and students. Job Description: As an BDE at MakeRoot , you will play a pivotal role in driving the growth and expansion of our solutions in your designated area. You will be responsible for developing and maintaining strong relationships with educational institutions, understanding their unique needs, and promoting the adoption of our platform. Your primary objective will be to meet and exceed sales targets while contributing to the overall success of the company. Responsibilities: Sales Strategy and Planning: Develop and implement a strategic sales plan to achieve and exceed sales targets in the assigned area. Conduct market research to identify potential clients, assess their needs, and tailor sales strategies accordingly. Customer Relationship Management: Build and maintain strong relationships with key decision-makers in educational institutions. Understand customer requirements and effectively communicate the value proposition of our platform. Industry Networking: Attend industry events, conferences, and workshops to build a strong professional network. Represent the company at networking opportunities to enhance brand visibility and create new business opportunities. Product Knowledge: Acquire and maintain in-depth knowledge of our platform and its features. Conduct product demonstrations and presentations to showcase the benefits of our solutions. Lead Generation and Prospecting: Identify and pursue new business opportunities through lead generation, cold calling, and networking. Collaborate with marketing teams to implement effective lead generation campaigns. Collaborative Marketing Initiatives: Partner with the marketing team to develop targeted campaigns and promotional materials. Provide valuable insights from the field to inform marketing strategies and initiatives. Sales Negotiation and Closing: Conduct negotiations with prospective clients, addressing any concerns and objections. Close sales deals and ensure a smooth transition to the implementation team. Cross-Selling and Upselling: Identify opportunities for cross-selling additional features or upselling premium services to existing clients. Collaborate with the account management team to maximize revenue from existing accounts. Sales Reporting: Prepare and submit regular sales reports, detailing progress against targets, challenges, and proposed solutions. Team Collaboration: Collaborate with cross-functional teams, including marketing and customer support, to ensure a seamless customer experience. These additional responsibilities further emphasize the holistic and strategic role of the Area Sales Executive, encompassing market insight, client relationships, and continuous improvement initiatives. Qualifications: Bachelor's degree in business, marketing, or a related field. Proven track record of successful sales experience, preferably in the education technology sector. Excellent communication, presentation, and negotiation skills. Self-motivated, results-oriented, and able to work independently. Familiarity with educational institutions and their administrative processes is a plus. Join MakeRoot and be part of a dynamic team dedicated to transforming education through innovative solutions. If you are passionate about sales, technology, and making a positive impact in the education sector, we want to hear from you! Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Kukatpally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you located in Hyderabad? Education: Bachelor's (Required) Experience: B2B Marketing: 2 years (Required) Language: English (Required) Hindi (Required) Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 26/06/2025

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2.0 - 6.0 years

3 - 5 Lacs

Hyderābād

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Job Title: Odoo ERP Sales Executive Job Summary: Drive sales of Odoo ERP solutions by identifying and engaging potential clients, understanding their business needs, and proposing tailored ERP solutions to enhance their operations. Key Responsibilities : - Prospect and generate leads through cold calling, networking, and digital outreach. - Conduct product demonstrations and presentations to showcase Odoo ERP features. - Understand client requirements and propose customized solutions. - Negotiate contracts and close deals to meet sales targets. - Build and maintain strong client relationships for upselling and referrals. - Collaborate with technical teams to ensure smooth implementation. - Stay updated on Odoo ERP features, industry trends, and competitors. Qualifications: - Btech/Bachelor’s degree in Business, Marketing, or related field. - Proven experience in B2B sales, preferably in ERP/software solutions. - Knowledge of Odoo ERP or similar ERP systems is a plus. - Strong communication, negotiation, and presentation skills. - Ability to understand technical concepts and translate them to client needs. - Self-motivated with a track record of meeting sales quotas. Salary: Competitive, based on experience, with commission incentives. Location: Hyderabad Experience: 2-6Years Industry: IT Solutions | Odoo | ERP Sales Please share your Resume : recruit@nhclindia.com Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Schedule: Monday to Friday Work Location: In person Application Deadline: 27/06/2025

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1.0 years

2 - 3 Lacs

India

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Languages: Hindi and Tamil, Hindi and English and Telugu Exp- Min 1 Year CTC- 18-22K(Max) Per month in hand. Working days : 6 Days Week off: Rotational Working timings: there are two shifts 1) 9:00 AM - 6:00 pm 2) 12:00 pm - 9:00 pm Interview Mode: Only Walkins Note: He can be placed in any shift per the process requirement. Roles and responsibilities: Outbound calls : Need to contact the customer for address clarification/ complete address Need to explain usage and description of the product. product Upselling calls Inbound Calls: Clarify the customer doubts like product usage Delivery Status and enquiries related to product delivery Reply to emails Get connected with customers through WhatsApp for any product-related enquiries Note: Sales calls also will be there, but no targets Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Work Location: In person

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0 years

2 - 2 Lacs

Gurgaon

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Job Description: We are looking for a dynamic and performance-driven Operations & Sales Executive to manage and grow our sports facility business across 3 major cities: Bangalore (BCR), Hyderabad (HYD), and NCR. --- Key Responsibilities: Sales Ownership (80%) Drive customer acquisition through direct and digital sales efforts. Conduct facility tours, demos, and upselling of memberships and packages. Collaborate with marketing teams to execute local campaigns and promotions. Operations Management (20%) Oversee daily facility operations, ensuring smooth execution of all sports activities Manage split shifts and coordinate staff scheduling to maximize efficiency. Ensure top-tier customer experience and timely resolution of queries. Performance Management Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 26/06/2025 Expected Start Date: 28/06/2025

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1.0 years

3 - 4 Lacs

Gurgaon

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About Company : - Wooden Street is synonymous with well-made furniture that brings alive the aesthetics of your home, giving it an elegant look and a luxurious feel. We aim to make a difference in the way people shop for their furniture and home decor needs. We believe choosing furniture should be easy to acquire and pleasant to look at and this approach helps us stay unique in the industry. Wooden Street has started its journey in the Year 2015. We are India’s 1st Online Customer Furniture Store with more than 700+ staff strengths. We have branches in multiple locations and stores in more than 70+ locations in Pan India. Vision :- We aspire to be a one stop shop for quality and affordable furniture, offering customer delight via our products and services. Mission :- Greet and assist customers as they enter the WoodenStreet store, creating a welcoming atmosphere. Provide excellent customer service by understanding customer needs and providing product recommendations tailored to their preferences and home decor styles. Maintain an in-depth knowledge of WoodenStreet's furniture products, materials, and design options to answer customer questions and make informed recommendations. Achieve and exceed sales targets by effectively upselling and cross-selling WoodenStreet furniture and home decor items. Handle transactions at the point of sale, including processing payments, issuing receipts, and managing returns or exchanges as per company policy. Maintain the visual appearance of the store by organizing shelves, restocking furniture pieces, and arranging attractive displays that highlight product features. Conduct inventory checks and report discrepancies to the store manager. Assist in the implementation of store promotions and marketing campaigns. Resolve customer complaints and issues in a professional and courteous manner. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Rotational shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current in-hand salary per month? What is your expected in-hand salary per month? Education: Bachelor's (Preferred) Experience: Retail Sales: 1 year (Required) Language: English (Required) Work Location: In person

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4.0 - 6.0 years

3 - 7 Lacs

Jangpura

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Role Overview: We are looking for a proactive and creative Social Media Account Manager who can also efficiently handle Client Servicing responsibilities . The ideal candidate will be responsible for managing client relationships, overseeing social media campaigns, and ensuring the timely and successful delivery of digital marketing solutions. Key Responsibilities:Social Media Account Management: Develop, implement, and manage content calendars across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.). Coordinate with the design and content teams to create engaging posts, stories, and reels. Monitor performance analytics and optimize campaigns for reach, engagement, and growth. Stay updated with social media trends, platform updates, and algorithm changes. Prepare monthly performance reports and provide actionable insights. Client Servicing: Act as the main point of contact for assigned clients. Understand client goals and translate them into actionable social and digital strategies. Conduct regular check-ins, strategy reviews, and performance presentations. Coordinate with internal teams (design, copy, ad ops, influencers) to ensure timely delivery of work. Handle client feedback and revisions with efficiency and clarity. Identify opportunities for upselling and cross-selling digital services. Required Skills & Qualifications: Bachelor’s degree in Marketing, Mass Communication, or a related field. 4-6 years of experience in social media management and client servicing in a digital marketing agency. Strong understanding of all major social platforms, especially Meta and LinkedIn. Excellent communication and presentation skills. Ability to manage multiple clients and deadlines efficiently. Proficiency in tools like Meta Business Suite, Canva, Buffer/Hootsuite, Google Analytics, etc. A creative mindset with attention to detail. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Benefits: Leave encashment Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Jangpura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current Salary? Expected Salary? Notice Period? Education: Bachelor's (Required) Experience: Social media management: 3 years (Required) Client Coordination: 3 years (Required) Language: English (Required) Location: Jangpura, Delhi, Delhi (Required) Work Location: In person

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3.0 - 4.0 years

3 - 5 Lacs

Kalkaji

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Job Responsibilities: To answer the queries of the guests through mail & over the phone, & upselling the services using the best sales skills. Closure of the inquiry by the agent by converting the generated leads to successful bookings, thereby generating the revenue along with the team. Ensure that customer queries/ complaints are addressed in a timely and efficient manner, and that calling TAT is maintained Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business. Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives. To ensure that all client details are fully completed, including marketing information. To ensure that the agent has full knowledge of their own and competitors titles in order to achieve the requirements of this role. To constantly seek out new revenue generating opportunities to ensure that company targets are met. Eligibility Criteria: 3 to 4 years of experience in travel sales (Preferably US process) or reservations Preferably from the Hotel/ Travel/ Hospitality industry Prefer someone who is having a degree in Hotel/ Hospitality management from reputed hotel management institute Excellent communication, sales acumen and presentation skills High energy levels, good analytical & problem solving skills, positive attitude. Excellent time management, prioritization and organization skills Should be a team player Should have had a prior experience working in night shift Shift: 9 PM to 5:30 AM Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Schedule: Night shift US shift Weekend availability Ability to commute/relocate: Kalkaji, New Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current CTC? What is your current In hand? What is your expectation? How many years of experience do you have in Hospitality industry? Are you currently working in a night shift (9 PM to 5:30 AM) ? Are you comfortable working in a permanent night shift (9 PM to 5:30 AM)? Education: Bachelor's (Required) Experience: Travel Sales : 4 years (Required) Reservation: 4 years (Required) Language: English (Required) Work Location: In person Application Deadline: 26/06/2025

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3.0 years

2 - 4 Lacs

Mohali

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Qualifications Excellent communication, interpersonal, and relationship-building skills Experience in customer service or relationship management Ability to effectively navigate and mediate conflicts Strong problem-solving and critical-thinking skills Proficiency in project management and coordination Bachelor's degree in business, communications, or related field Experience with CRM software and processes is a plus Develop & execute customer relationship management campaigns to increase customer loyalty Analyze customer behavior and measure their impact on business outcomes to update strategies Maintain smooth communication with customers and promptly reply to their queries Respond and resolve customer complaints quickly and efficiently Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively Run effective promotional activities to optimize sales growth and customer retention Use existing customer data to gain new leads and potential customer Understand previous customer attitudes to better engage current customers Identify new and more cost-efficient communication channels with customers Adopt new trends & strategies to expand the customer base such as upselling and cross-selling Notify admins and upper management about all the execution plans & required changes The role of a CRM Manager is highly collaborative. S/he is the main string to keep the customers’ demands and business activities aligned. Industry Information Technology & Services Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Quarterly bonus Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Preferred) Customer service: 3 years (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 15/07/2025

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0 years

0 Lacs

Puri

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1. Service Leadership and Supervision: Leading and motivating the service team during shifts. Assigning tasks, monitoring performance, and providing guidance to servers and other staff. Ensuring all staff adhere to established service standards and procedures. Training new staff on restaurant protocols, service techniques, and safety procedures. 2. Guest Interaction and Satisfaction: Greeting and seating guests, taking orders, and providing recommendations. Addressing guest needs and resolving any issues or complaints promptly and professionally. Collecting guest feedback and relaying it to management and kitchen staff. Creating a welcoming and enjoyable dining experience for all guests. 3. Operations Management: Setting up the dining area, ensuring tables are properly arranged and stocked. Managing reservations and coordinating seating arrangements. Maintaining cleanliness and hygiene standards in the dining area. Monitoring food and beverage service, ensuring timely delivery and presentation. Coordinating with kitchen staff to ensure smooth service flow. Managing inventory of service items and supplies. 4. Financial Management: Processing bills and payments accurately. Upselling food and beverage items to increase revenue. 5. Other Responsibilities: Maintaining a positive and professional attitude. Being knowledgeable about the menu and beverage offerings. Ensuring compliance with health and safety regulations. Working effectively as part of a team. Possessing strong communication and interpersonal skills. Being physically fit and well-groomed. Having a customer-oriented approach. Job Type: Full-time Work Location: In person

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0 years

3 - 4 Lacs

Raipur

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Job Title: Customer Relationship Executive Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): How many years of overall work experience do you have? Are you an Immediate Joiner? Can you start immediately within 7 Days? How many years of experience do you have in Marketing, or a related field? How many years of experience do you have in outbound sales call center management? How many years of experience do you have in CRM systems? Do you have experience in analyse data and make data-driven decisions? Do you have experience with design and implement comprehensive training programs for new hires and ongoing development ? Do you have experience in developing and executing end-to-end analytics projects focusing on business problems and opportunities? Language: English (Required) Work Location: In person Speak with the employer +91 7225016962

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0 years

3 - 4 Lacs

Raipur

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Job Title: Customer Relationship Executive We are looking for Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Are you Female? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

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0 years

3 - 4 Lacs

Raipur

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Job Title: Customer Relationship Executive Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Application Question(s): How many years of overall work experience do you have? Are you an Immediate Joiner? Can you start immediately within 7 Days? How many years of experience do you have in Marketing, or a related field? How many years of experience do you have in outbound sales call center management? How many years of experience do you have in CRM systems? Do you have experience in analyse data and make data-driven decisions? Do you have experience with design and implement comprehensive training programs for new hires and ongoing development ? Do you have experience in developing and executing end-to-end analytics projects focusing on business problems and opportunities? Work Location: In person Speak with the employer +91 7225016962

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1.0 years

4 - 6 Lacs

Pālus

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Key Responsibilities Sales & Business Development: Identify and pursue new business opportunities by targeting schools, colleges, universities, and corporate organizations. Develop and implement sales strategies to achieve enrollment and revenue targets. Manage the entire sales cycle from lead generation and prospecting to closing deals and maintaining post-sale relationships. Client Relationship Management: Build and nurture long-term relationships with key decision-makers and educational partners. Conduct regular follow-ups with prospects and existing clients to ensure satisfaction and identify opportunities for upselling or cross-selling. Serve as the primary point of contact for client inquiries and feedback. Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Morning shift Weekend availability Education: Bachelor's (Required) Experience: Sales: 1 year (Required) Work Location: In person

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8.0 - 12.0 years

4 - 6 Lacs

Neral

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The Training Manager – Cum F&B Consultant is responsible for developing and implementing training programs across all departments with a strong focus on Food & Beverage operations. The role involves enhancing staff capabilities, improving service quality, ensuring SOP compliance, and supporting the F&B team in optimizing overall guest experience and revenue performance. Key Responsibilities:Training & Development: Conduct training needs analysis across departments, with a focus on F&B service and kitchen operations. Design and implement training modules including onboarding, customer service, hygiene standards, upselling, and leadership development. Monitor and evaluate training effectiveness through feedback, performance metrics, and audits. Maintain training records and prepare monthly reports on training activities and outcomes. F&B Operations Support: Advise on menu planning, pricing strategy, food costing, and inventory control. Train staff on F&B service standards, guest engagement, table etiquette, and complaint handling. Audit F&B departments regularly for SOP adherence, service quality, and hygiene compliance. Support the culinary and service teams in improving operational efficiency and guest satisfaction scores. Quality Assurance: Ensure implementation of brand and quality standards. Conduct regular mock drills, service audits, and role plays. Recommend corrective action plans for service shortfalls and staff performance gaps. Skills & Competencies: Strong knowledge of F&B operations including kitchen, service, bar, and banquet. Effective training and presentation skills. Excellent communication and interpersonal abilities. Leadership and team motivation skills. Problem-solving and analytical mindset. Qualifications & Experience: Degree/Diploma in Hotel Management or related field. 8–12 years of experience in F&B operations, with at least 3 years in a training/consultant role. Prior experience in luxury hotels/resorts or reputed hospitality chains preferred. Certified Trainer or experience with L&D tools is an added advantage. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Work Location: In person

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Gurugram, Haryana, India

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Job Title: Client Relationship Manager Location: [ Gurgaon, Sector 56] Job Type: Full-Time Industry: Real Estate About Us: Riverwood Projects is a new-age real estate company with a clear vision — to become one of India’s leading developers. We are currently launching a landmark 25-acre plotted township in Sector 7, Kharkhauda — next to IMT industrial zone , a 50 acre township in Rohtak and another 7 acre ddjay township in Kharkhauda Job Overview: As a Client Relationship Manager, you will be responsible for maintaining and developing strong, long-term relationships with clients. You will act as the primary point of contact, ensuring client satisfaction and supporting the company’s growth by identifying upselling and cross-selling opportunities. Key Responsibilities: Build and maintain strong relationships with new and existing clients. Act as the key point of contact for client needs and queries. Understand client objectives and propose tailored solutions to meet their requirements. Work closely with internal teams (sales, operations, marketing) to ensure timely and successful delivery of solutions. Manage client accounts, track deliverables, and maintain clear communication at all stages. Gather feedback and implement improvements to enhance client satisfaction. Prepare regular reports on account status and performance. Identify opportunities to grow business with existing clients. What We Offer: Competitive salary and performance-based incentives. A supportive and collaborative work environment. Growth opportunities and professional development.

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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