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12.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Manager – Program Management located in Coimbatore location. GBS program Management vertical support Program Manager’s, by virtual Customer Focus Team member to support program Management activities e.g. Claims Management. Integrated Demand Management, Engineering Change Mgmt. & New product Introduction & Program Dashboard/ Metrics etc. This person will have to work across business and functions for program management and processing responsibilities. You will be responsible for managing a team of Program Managers and ensuring responsibilities are executed in a timely fashion, ensuring quality outcomes and performance, and continuously working with the Global Program teams. The candidate must be able to manage deliverable schedules, while ensuring that key responsibilities are met and that dependencies and implications are well understood. Attention to detail is a must for success Reporting to the Director , and the role involves: What a typical day looks like: Review operational metrics regularly with the management team and provide detailed understanding of business performance for the site Build strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growth Establish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the client's service requirements Managing and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the team Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion Oversee the team to organize resources, sets goals and track performance on a day to day basis Identify and facilitate training needs based on organization Goal and Develop the functional expertise in the Team Review the training needs analysis for the team, design and implement Individual Development Plans Takes proactive steps to ensure that best practices are shared and implemented Drive continuous improvement through business process standardization and quality projects Conduct monthly one-one meetings with the team to identify issues and areas of improvement and drive individual development plans based on the analysis Manage Day to Day employee related issues by providing appropriate resolution Coach, Mentor and Motivate team with excellent people engagement The experience we’re looking to add to our team: Bachelor’s degree in Engineering or Science or Management or equivalent with a minimum of 12 - 15 years of overall experience, to include 5+ years in a team management in previous role(s) Proven experience in the manufacturing industry, preferable in the EMS industry Excellent communication skills, with the ability to clearly articulate issues to the management Ability to work on multiple tasks and should be flexible to deliver beyond expectations The ability to work in a global environment with a strong customer focus, with experience of pro-actively working with demanding customers in a flexible manner Team player, must be able to collaborate across multiple operational areas Proficient with Microsoft Office products like Windows, Word, Excel, PowerPoint and Visio Leadership skills as well as great communication skills, both written and verbal Ability to work within a virtual (off-shore) team environment and contribute to the overall timely delivery of multiple project Excellent interpersonal skills; ability to work with and influence others Customer stakeholder Management exposure with good presentation skills is a must Ability to handle pressure - Timelines and Customer Demands Need to be prepared and flexible to work in a Global Environment that involves all the possible time zones. Here are a few of our desired experiences: Strategic Thinking: Strong strategic thinking and planning skills, with the ability to translate organizational goals into actionable project and program plans. Change Management: Experience in change management and organizational transformation, with the ability to drive change and innovation across the organization. Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Business & IT strategy experience Knowledge of related software tools, e.g. PlanView, MS Project, Smart Sheets desirable. Here are a few of our preferred experiences: Domain knowledge in Manufacturing will be an added advantage Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office Automation or automation through Excel will be added advantage. What you’ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 22 hours ago
100.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title – Associate Location – Hyderabad Business Unit – Supply Chain Management Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Role Description As an associate for Supply Chain, you will be supporting one or more supply chain processes and will work with global stakeholders to manage projects, stabilize and pilot new processes, and continuously look for improvement opportunities. Responsibilities Define and execute process initiatives focused on the sustained improvement of supply chain business processes Deliver KPI’s and deliver on business results by standardizing and improvisation of supply chain processes Own quality of deliverables and success of procurement operations standardization, maturity and improvement Own and lead projects that would help us standardize process and deploy new policies globally Examples of supply chain processes- Procurement operations, Contract lifecycle management process, Spend management process, RFQ process, Negotiation process, etc. Basic Qualifications & Experience Knowledge of supply chain / manufacturing industries is required Should have experience in Project management. Understanding of key project management concepts like RACI, Project Charter, RAID etc. Proficiency with Microsoft Office (Excel, Word, Power Point) Strong Process understanding to break down a process into sub-processes for meaningful interpretations Good communications skills to understand the requirements quickly and able to represent data as per business need Learner: Flexible attitude to work with the willingness to learn new skills when required Proficiency in spend analysis and ability to glean insights from data Interpersonal skills - Able to work in a global environment and with stakeholders located in different regions of the world Excellent Eye for detail: The person needs to have the observatory skills to identify the problem in the most accurate manner and articulate the observations. High Learning Agility Benefits Be part of a truly global company with over 100 years of history. Opportunities for professional development and career advancement. Access to a wealth of learning resources, both internal and external. Dynamic and inclusive work environment where everybody feels that they belong. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 22 hours ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) in India is leveraging a talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Boeing India Engineering and Technology Centre is currently looking for Experienced/Lead Manufacturing Engineers to join their Manufacturing Engineering team in Bangalore, India . As a Manufacturing Engineer, you will be a part of a global team working on providing ME solutions to a wide range of Boeing products and services across the world. A successful candidate will be leading a team of Manufacturing Engineers in the preparation of aircraft build plans, component fabrication plans, developing assembly work instructions and driving process standardization. The role would primarily focus on technical supervision for ME results, planning for emergent work statements and capability development. This position will also represent the team in external technical forums and shall collaborate with senior external personnel on significant technical matters. Be a part of our hardworking and motivated team that always strives to provide technical solutions to complex problems that require ingenuity and creativity to make sure we deliver the best product and services to our customers. Position Responsibilities: Lead the team to develop and implement manufacturing build plan/fabrication plan for Aircraft modules, components and assemblies and oversees plan optimization. Guide manufacturing engineers develop work instructions for installing wire harnesses and components in panels and other assemblies. Lead the team on fabrication processes involved in wire harness fabrication and wiring by cutting, sorting, color-coding, labelling, kitting, measuring, stripping, crimping, soldering, and routing various lengths, types, and gauges of wire, heat-shrink, and other related materials. Participates on Integrated Product Teams (IPTs) to integrate technical solutions across multiple subject areas. Analyzes design/build concepts to evaluate producible design/build definitions. Resolves technical problems of significant impact to performance, cost and schedule. Mentor and develop the team on emergent skill requirements. Mentor the team on relevant industry standards and best practices. Coordinate for the training and capability development for Electrical ME team Develop technical capability among peers on DFM and producibility studies of wire harness and electrical /electronic products. Support technical reviews addressing non-conformances and perform Root Cause Corrective Action (RCCA) investigations related to a manufacturing process. Lead problem solving within region suppliers to address quality issues and drive process improvements. Position requires strong communication, teamwork, initiative, integrity and attention to details. Ability to translate complex issues into cohesive, actionable components and communicate at multiple levels of Executive Leadership across several functions. Position requires extensive knowledge of wiring concepts and implications of Electro Static Discharge Sensitive equipment, Fiber Optic, internal & external splices, sleeving, P & J sides of connectors, ground blocks, terminal blocks, terminal strips, lights, switches, resistors, etc. Apply knowledge of policies, procedures, regulations (e.g., Export compliance, intellectual property, etc.) and program management best-practices to ensure progress toward deliverables. Develops, implements, and maintains various manufacturing plans, Bill of Materials, work instructions, and illustrations to define and document as-built configuration for Electrical panels, shelves and Wire Harnesses. Reviews and approves Installation plan in CAPP/MES for installing wire harnesses and components in panels and other assemblies. Leads and implements manufacturing plans. Reviews and approves testing and inspection plans for wire harnesses, panels, and aircraft electrical systems for continuity and proper functioning. Implement the process audits for the prevailing Installation/fabrication plans and ensure they meet the defined standards. Exercises critical thinking and innovative problem solving. Lead the implementation of safety procedures, Foreign Object Debris (FOD) prevention and non-conformances issues related to electrical products and wire harness manufacturing. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): A Bachelor’s engineering degree or higher is required as a BASIC QUALIFICATION. 8+ years of work experience in aerospace industry 6+ years of work experience in aerospace wire harness design, installation and routing, experience involved with production/manufacturing planning of electrical products/electronic products/wire harness. 3+ years of experience leading a team of manufacturing engineers. Demonstrated experience with ME tools & PLM software. Knowledge of Electrical Harness design software (2D/3D) Demonstrated experience with manufacturing execution systems. Preferred Qualifications (Desired Skills/Experience): Experience with Boeing products/Commercial aircraft platforms is highly desirable. Knowledge of the Boeing Production System (BPS). Experience with Product Data Management (PDM), CATIA, CAPP, and Common Manufacturing Execution System (CMES). Typical Education & Experience: Degree and Typical experience in engineering classification: Bachelor’s Degree (Electrical/Electronics/Mechanical/Aerospace/Aeronautical/equivalent) with 8+ years or Masters’ with 7+ years of experience. Relocation: This position does offer relocation within INDIA. Applications for this position will be accepted until Aug. 04, 2025 Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Posted 23 hours ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location: Hyderabad Location About The Role This role will be part of a central team that supports the consultation, implementation and sustainment of Customer Experience / Net Promoter Score (NPS) surveys for Wells Fargo customers & employees. The role will specifically be responsible for collaborating with Customer Experience team and business partners to ensure survey needs have been appropriately translated to meaningful requirements. Duties will include supporting consultation, implementation activities for survey design, access requests and creation of requirements for surveys, reporting, dashboards and testing. This role will also support/contribute to creating continuous improvements in the process. A combination of technical and business knowledge is beneficial. Previous CX survey creation experience, JIRA and agile experience will be helpful. This role will report to the Customer Experience leader. Responsibilities Support Platform, Operations and Configuration Leads for onboarding surveys Configuring surveys, building the dashboards and launching the surveys Supports CX Strategy & Operational Leads and Configuration Leads to ensure successful survey implementations Supporting the day-to-day activities of Survey Operations to close the tickets, incidents and control governance Works with Communication lead to ensure all process documentation is current and provide archiving support to Product Owner Accountable for driving as much standardization as possible across all implementations through continuous improvement activities Provide partner support for User Access and QA Testing, if needed Work closely and independently with partners (internal clients) and senior management stakeholders Lead, organize and participate in PAM/department-wide initiatives Engage with cross culture team members and stakeholders Ready to work across geographies (India and USA) and be available during evening/early night hours for overlap with our US partners Required Qualifications : 6+ months of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Skills : Over 6+ months of experience in Project Management, Requirements Gathering and QA Testing Good working knowledge on MS Office Suite, especially Excel including basic functions (Filters, vlookup, Pivots etc.) Working independently and critical thinking skills Ensuring work conforms to standards and best practices Delivering work on time and within agreed upon scope, risk and quality parameters Agile Experience JIRA experience Medallia, Qualtrics or any other CX platform experience Knowledge of any data visualization tools such as Power BI / Tableau Experience designing customer/employee satisfaction surveys SharePoint Site Administration /Owner Experience Net Promoter Score experience Posting End Date: 30 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-472969
Posted 23 hours ago
3.0 - 4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Role The primary responsibility of the Record to Report (RTR) Senior Associate is to deliver quality accounting services for Warner Bros. Discovery entities. The role will be based in Hyderabad, India and will report directly to the Manager – Record to Report based in India. The RTR Senior associate will need to work for their respective region and report to the Accounting Managers of that region or above and work closely with the Local Entity Financial Controller, including other Business Departments, Global Business Services (GBS), the broader Finance community, Internal Audit, and external auditors, Tax team and Financial Compliance. This individual will be responsible for ensuring accounting policies are followed for their respective region, month end processes are completed accurately and on timely basis and ensure completeness of SOX documents and process related documentations. What You Will Be Doing Standard working hours are 11:00am – 8:00pm (local time). Month-end close and transition period working hours are 2:00pm – 11:00pm (local time) Responsible for preparing and posting month end journal entries, reconciling GL accounts, issuing IC invoices and other month end related standard and ad-hoc activities Ensuring accounting and reconciliations supporting documentation meets SOX standards Bank Reconciliations process, bank upload, clearing of open items, follow up to clear the items Ensuring completeness of close for appointed entities Improving processes through standardization and simplification Responsibility to ensure all the global accounting policies are always followed and be compliant Ensuring completeness of month end accounting process as per the month end calendar Other duties and responsibilities as requested by his/her key Customers/Stakeholders in respective accounting region What You Need To Have Graduation degree in accounting or finance, preferable B. Com, M.Com Minimum of 3-4 years of accounting experience, preferably in US GAAP environment Minimum 1-2 years of experience in SAP FI/CO Blackline and Cadency experience would be preferred Must have experience with MS Excel and advanced functions SOX controls experience and ability to articulate key SOX controls in General Accounting Very good communication skills, soft skills, interpersonal skills Experience working in Multinational/Multicultural organization matrix Agility, flexibility, analytical, problem solving, putting extra effort to serve business-oriented goals It’s a Plus If You Have Big 4 public accounting background and prior exposure to work in a captive Finance Shared Service Centre Self-driven attitude every day, with willingness to GROW and take on more tasks Skills to work in a fast-paced environment that will be changing together with you Other Requirements Required to be in the Hyderabad office three days a week (specific days to be determined upon hire) How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Posted 23 hours ago
100.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title – Associate Location – Hyderabad Business Unit – Supply Chain Management Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Role Description As an associate for Supply Chain, you will be supporting one or more supply chain processes and will work with global stakeholders to manage projects, stabilize and pilot new processes, and continuously look for improvement opportunities. Responsibilities Define and execute process initiatives focused on the sustained improvement of supply chain business processes Deliver KPI’s and deliver on business results by standardizing and improvisation of supply chain processes Own quality of deliverables and success of procurement operations standardization, maturity and improvement Own and lead projects that would help us standardize process and deploy new policies globally Examples of supply chain processes- Procurement operations, Contract lifecycle management process, Spend management process, RFQ process, Negotiation process, etc. Basic Qualifications & Experience Knowledge of supply chain / manufacturing industries is required Should have experience in Project management. Understanding of key project management concepts like RACI, Project Charter, RAID etc. Proficiency with Microsoft Office (Excel, Word, Power Point) Strong Process understanding to break down a process into sub-processes for meaningful interpretations Good communications skills to understand the requirements quickly and able to represent data as per business need Learner: Flexible attitude to work with the willingness to learn new skills when required Proficiency in spend analysis and ability to glean insights from data Interpersonal skills - Able to work in a global environment and with stakeholders located in different regions of the world Excellent Eye for detail: The person needs to have the observatory skills to identify the problem in the most accurate manner and articulate the observations. High Learning Agility Benefits Be part of a truly global company with over 100 years of history. Opportunities for professional development and career advancement. Access to a wealth of learning resources, both internal and external. Dynamic and inclusive work environment where everybody feels that they belong. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 23 hours ago
2.0 years
0 Lacs
Dehra Dun, Uttarakhand, India
On-site
Our Expectations From You Responsibilities Manage a team of individuals working on telesales/customer support Resolve customer complaints brought to your attention Create policies and procedures Plan the training and standardization of service delivery Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, clarifying information whenever possible Conduct quality assurance surveys with customers and provide feedback to the team Gain comprehensive product knowledge to enhance customer support Maintain a pleasant working environment for your team Requirements Persuasive and goal-oriented Self-motivated and self-directed Knowledge of end-to-end sales process 2 years experience in software sales; IT services sales experience preferred Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred Qualification: Graduate degree or equivalent Would be awesome to have Strong Communications Skills Ability to work with different teams Working At LN Webworks We invite you to explore your career path here at LN Webworks and work with some of the largest and most-recognized brands in the world. If you are capable and in the pursuit of excellence in the IT industry then Look no further as LN Webworks Pvt Ltd have the most competent full-time job opportunities that shall boost your career trajectory. Our global delivery HQ is in Ludhiana, India with a Branch Office in Dehradun, India, along with sales offices in the New York US. Why LN Webworks? Present in 3 locations Pioneers of digital experience services in the region We started in 2013 with a team of 2 and Now we have 80 happy team members in Ludhiana & Dehradun Locations. That's the proof that we know how to survive & thrive :) The average tenure of our team member with LN Webworks is 5 years - we must be doing something right. Amazing healthy & calm workspace with full of greenery all around. Both of our lawns are packed with basketball and Badminton players during break times Yoga sessions, Dance sessions, Tech presentations, Coaching from experts, Weekly activities, Food stalls, In-house DJ parties, Gaming Competitions, you name it. We are doing all of this Need we say more?
Posted 23 hours ago
0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
About This Role Job Purpose: The GIO Cash Operations Team is a dedicated group of professionals who ensure that all BlackRock cash & events data are accurate for critical processes including investment management, analytics, compliance, and regulatory. Our team provides information services and solutions in support of all BlackRock and BlackRock Solutions businesses. The roles and responsibilities will include actively managing risk and exposure for BlackRock by ensuring the investment book of record reconciled with external providers daily. The role requires an understanding of the mechanics of the reconciliation process, exception management, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading processes, and recommending improvements to ensure efficiency. Possess solid understanding of Trade life cycle. Comprehension of Cash management operations & OD tracking, differential treatments on Corporate actions as per market products of Fixed Income/Equity is important. Understand the role of external parties involved Custodian/Brokers/Market Data providers etc. Key Responsibilities Ensure reconciliations are effectively completed and troubleshoot any discrepancies, ensure accuracy of published cash. Review cash & income exceptions daily including researching differences, resolving them in an accurate and timely manner. Tasks and their procedures to be accurately followed resulting in appropriate exception investigation and assignment (internal or external) including all follow-ups until the exceptions are resolved. Ensure appropriate escalation protocols are followed, and we are intensifying timely in alignment with increasing age / risk. Establish stake-holder ownership - coordinating with up/down stream teams for Income & Cash exception mgmt. Leading the conversation, formulating plan of action and follow through on action points. Document and provide feedback for custodian/Broker reviews. Push for better service and data and hold our providers accountable to deliver. Escalation to Management for issues that need focus / remediation or if meeting engagement do not meet standards. Instances of delayed reporting, lack of conformity to set standard, latency in response time, delaying exception resolution should be tracked by stake-holder owner and shared on timely intervals. Demonstrate understanding of how daily activities impact KRI volumes and what criteria deems an exception to be high risk and controllable. Be able to articulate impact on the KRIs and quantify how to positively contribute to the numbers through both quantitative and qualitative analysis. Consistent, concise MI to be provided to appropriate audience. Agenda points to be communicated prior to each call with metrics produced to show progress and takeaways aligned with the frequency of the stake-holder engagement. Participate in various efficiency and capacity-building initiatives, including automation/ standardization efforts. Review available data reports and look out for trends/activities currently performed manually that can be proposed for enhanced auto match/auto post/autocode rules, also should know methods that will help quantify the impact of proposed automation. Identifying, leading and mitigating operational risks. Raising risk and service issues on a timely basis, ensure issues are called out to management have been properly researched and reviewed. This includes providing details around investigation/steps taken so far, demonstration of engagement with relevant stake-holders and suggesting potential paths to resolution. Understand and adhere to all regulatory requirements impacting the reconciliation process. Understand upstream processes impactful to the reconciliation and develop ability to correlate the effect of change. Qualifications Understanding of financial instruments with an emphasis across asset classes is preferred. Strong, effective analytical and problem-solving skills. Data Analytics skills preferred including exposure to SQL/VBA/ PYTHON and/or understanding of data science methods & implementation. Organized approach to ensure follow up on outstanding issues and identify appropriate action to be taken. Attention to detail to ensure a high degree of accuracy for all deliverables Excellent verbal, written and communication skills including ability to clearly articulate results of financial analyses as wells as issues to senior management and external parties; Ability to multi-task and balance requests without losing sight of overall objectives and deadlines. Exceptional decision-making skills and ability to communicate effectively with senior management. Ability to work in a team environment and build strong relationships with colleagues and external contacts. Ability to work in a fast paced, rapid changing, deadline driven environment with minimal supervision. Proficient in Microsoft Office products, emphasis on Excel Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Posted 1 day ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Global Consulting Services Business : Deloitte Support Services India Private Limited Business Area : Global Consulting Services Career Level : Consultant About The Team The Global Consulting Services team is dedicated to delivering innovative solutions and strategic insights across the Strategy, Risk & Transactions (SR&T), leveraging deep business expertise and a collaborative approach to drive client success and operational excellence in support of our Global Consulting Services SR&T leadership and global network. Overview Of The Role The Consultant in the SR&T Special Projects Team will play a key role in supporting SR&T Global Offering leaders and teams in the execution and operations across the global strategic plans and priorities. Collaborating closely with the Special Projects lead, the role will be dynamic and highly collaborative, as special projects will encompass deliverables across the full breadth of SR&T offerings and include liaison across the full team portfolio. Key Responsibilities: Work with the Special Projects Lead and Global Program Leads to deliver priorities that create and protect value for Deloitte’s clients, scale the SR&T Offerings, and build connections within SR&T, GCS pillars, and across the firm. Deliver accelerated success across SR&T special projects, which will include deliverables such as aligning with GCS, leveraging the go-to-market, and enabling pillars (e.g., leadership meetings, pursuits and sales excellence, KPIs, assets and technology, market eminence, community management etc.). Gain functional knowledge of the required internal reporting tools for revenue, sales, and pipeline tracking. Conduct data driven analysis (quantitative and qualitative) to provide meaningful insights and actionable recommendations. Drive standardization and business continuity as well as identify commonalities that can be shared as best practices and identify operational efficiencies (provide suggestions/automations to enhance deliverables). Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between different workstreams. Support senior executives in developing executive level documents (PowerPoint presentations, Excel reports, Tableau dashboards etc.) for senior leadership utilizing story boarding skills. Develop knowledge of the business and priority initiatives to share insights and trends as appropriate. Be a proactive participant in a high-performance, inclusive, and collaborative culture across SR&T and be a people champion. Collaborate effectively across the SR&T portfolio to deliver incremental impact across Special Projects. Support meeting planning and execution, including drafting agenda, organizing online and offline meetings and document MoM for follow up and accountability. Support operational needs of the team, including maintaining and running recurring projects independently, and supporting junior or new team members. Key Competencies: Strong analytical and problem-solving skills. Ability to prepare leadership ready materials that “tell-the-story” succinctly and logically; ability to flex the communication and messaging to the audience and context. Strong project management and time management skills; ability to work independently under pressure, and on multiple assignments while maintaining top quality deliverables. Strong business communication skills, capable of building effective working relationships with internal stakeholders across levels and across multiple business areas, functions, and geographies in a largely virtual environment. Mastery of Microsoft Office (Excel, PowerPoint, Word) with strong attention to detail and best in class deliverables. Bachelor's degree in related field required, advanced degree preferred. Minimum of 3 years of prior relevant experience. Added advantage: Knowledge and previous experience in innovation, strategy & operations, transformational roles. Added advantage: Write and edit Macros in Excel, create dashboards on Tableau, PowerBI, SharePoint knowledge and familiarity with online meeting platforms like MS Teams and Zoom. Qualifications, experience, work location, and timing: We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team. Academic qualification: Master’s Degree like MBA Work experience: 3-5+ years of relevant experience Strong track record with previous employment, preferably with consulting firms or corporate strategy Location: Hyderabad Comfortable working with team members and stakeholders across geographies and time zones Work hours: 11:00 AM – 8:00 PM and 02:00 PM – 11:00 PM (expected to be flexible with time zones) Key Benefits: Opportunity to work in a global environment and work closely with global and member firm leaders. Involvement in high-impact strategic initiatives. Professional growth and development opportunities About Deloitte “Deloitte” is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touché Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 260,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies Deloitte in U.S. In the United States, the subsidiaries of Deloitte LLP provide the following services: Audit & Assurance Strategy, Risk & Transactions Technology & Transformation Tax & Legal Deloitte Support Services India Pvt. Ltd Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio #EagerForExcellence #EAG-M&R Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 301091
Posted 1 day ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Family EBO Accounts Receivable (India) Travel Required None Clearance Required None Job Summary: The Quality Analyst will be responsible for ensuring the highest standards of quality and compliance in healthcare services. This role involves analyzing data, identifying areas for improvement, providing feedback and implementing strategies to enhance patient care and operational efficiency. What You Will Do Conduct regular audits and assessments of healthcare processes and services to ensure compliance with industry standards and regulations. Analyze data to identify trends, patterns, and areas for improvement and provide strategic solutions to optimize performance Collaborate with operation teams to develop and implement quality improvement initiatives. Provide training and support to staff on quality assurance practices and procedures. Prepare and present reports on quality findings and recommendations to management. Stay updated on the latest industry trends, regulations, and best practices in healthcare. Identify and address discrepancies to ensure accuracy Provide detailed feedback to enhance team performance Perform RCA & prepare CAPA Participate in process calibration to ensure standardization and quality. Maintain a minimum production involvement to support operational efficiency What You Will Need Minimum of 3 years of experience in US Healthcare hospital billing & should be a quality analyst on paper. Strong analytical skills and proficiency in data analysis tools and software. Excellent communication and interpersonal skills. Ability to work independently and as part of a team Resourceful, excellent organization skills, and demonstrated ability to multi-task and meet deadlines. Detail-oriented with a strong commitment to accuracy and quality. What Would Be Nice To Have Proficient in MS Office What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Posted 1 day ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description We are seeking a Senior GCP Software Engineer with Data Engineering knowledge to be part of the Data products Development team. This individual contributor role is pivotal in delivering Data products at speed for our Analytical business customers. The role involves handling real time repair order data, designing and modeling solutions, and developing solutions for real world business problems. Expectations are that the candidate will be able to interface with business customers, management, and is knowledgeable about the GCP platform. Looking for a candidate that is self-motivated to expand their role, proactively address challenges that arise, share knowledge with the team, and is not afraid to think outside the box to identify solutions. Your skills shall be utilized to analyse and transform large datasets, support Analytics in GCP, and ensure development process and standards are met to sustain the growing infrastructure and business needs. Responsibilities Work on a small agile team to deliver curated data products for the Product Organization. Work effectively with fellow data engineers, product owners, data champions and other technical experts. Demonstrate technical knowledge and communication skills with the ability to advocate for well-designed solutions. Develop exceptional analytical data products using both streaming and batch ingestion patterns on Google Cloud Platform with solid data warehouse principles. Be the Subject Matter Expert in Data Engineering with a focus on GCP native services and other well integrated third-party technologies. Architect and implement sophisticated ETL pipelines, ensuring efficient data integration into Big Query from diverse batch and streaming sources. Spearhead the development and maintenance of data ingestion and analytics pipelines using cutting-edge tools and technologies, including Python, SQL, and DBT/Data form. Ensure the highest standards of data quality and integrity across all data processes. Data workflow management using Astronomer and Terraform for cloud infrastructure, promoting best practices in Infrastructure as Code Rich experience in Application Support in GCP. Experienced in data mapping, impact analysis, root cause analysis, and document data lineage to support robust data governance. Develop comprehensive documentation for data engineering processes, promoting knowledge sharing and system maintainability. Utilize GCP monitoring tools to proactively address performance issues and ensure system resilience, while providing expert production support. Provide strategic guidance and mentorship to team members on data transformation initiatives, championing data utility within the enterprise. Ability to model data products to implement standardization and optimization of data products from inception Qualifications Experience working in API services (Kafka topics) and GCP native (or equivalent) services like Big Query, Google Cloud Storage, PubSub, Dataflow, Dataproc etc. Experience working with Airflow for scheduling and orchestration of data pipelines. Experience working with Terraform to provision Infrastructure as Code. 2 + years professional development experience in Java or Python. Bachelor’s degree in computer science or related scientific field. Experience in analysing complex data, organizing raw data, and integrating massive datasets from multiple data sources to build analytical domains and reusable data products. Experience in working with architects to evaluate and productionalize data pipelines for data ingestion, curation, and consumption. Experience in working with stakeholders to formulate business problems as technical data requirements, identify and implement technical solutions while ensuring key business drivers are captured in collaboration with product management.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Manager – Finance COO COE Support Business: Finance Principal Responsibilities Delivering essential management information on the function’s cost performance as well as projections for the monthly forecast and annual planning cycles. Includes monthly Actuals reporting and month-end readiness activities such as accruals and invoice management, professional fees monitoring and adjustment journal preparation. Aligning FTE plans to the future organizational shape and impact of the strategic change agenda. This includes headcount/roles monitoring and reporting in support of the regional/functional COO team’s oversight on capacity management and efficiency saves. Supporting the regional/functional COO in providing management information and data analysis on the function’s cost base, including key statistical data metrics on headcount movements, open positions, diversity, span of control and snapshot survey actions amongst others. This also relates to support for governance and MI packs as required for COO, Head of Finance and CFO committees as required. Ownership of the implementation of the agreed and optimized cost management structure, including but not limited to cost center management and systems’ structures, and ownership of corrections to OSPD structures and cost re-classifications, if any Support in the organization of Finance team communication and team events such as Townhalls and leadership on-sites/off-sites to help drive team engagement. Supporting the regional/functional COO in management and coordination of internal and external Third-Party Risk Management controls monitoring and remediation of gaps as required. Supporting the regional/functional COO team to develop an effective team through regular and targeted communication, performance management support, development plans and reward/recognition practices.Supporting the regional/functional COO team in championing our people strategy, technology, and innovation initiatives, supporting the team in driving the communication and understanding of such initiatives. Continuously look at ways to simplify the forecast, budgeting and FRP processes that help facilitate a more efficient Group forecasting process. Act as a ‘Catalyst for Change’. Identification of process improvements and measurable efficiencies through centralization and standardization of processes. Supporting other logistical activities with CRE (Corporate Real Estate) and other teams, including owning the BCP requirements for the COO team and ensuring action across Finance. Ownership of regular reporting, delivery service or recharging tasks that are required to ensure expected operations continue as expected. The Business Manager role is essential to the improvement of the cohesion of the Finance function across the regions and other Finance areas. The diverse responsibilities spanning across two major areas of robust financial management and proactive organizational support for the function, require that the role holder is highly efficient and conscientious in dealing with both highly confidential and commercially sensitive information with discretion. Furthermore, there is a global network of functional/regional COOs who will form a virtual team to support change and provide guidance and best practice internally. Requirements An excellent level of financial management and business analysis experience requiring strong technical and commercial understanding of what drives the numbers reported. Proven relationship management and team engagement skills, with the ability to deal with all senior/junior levels within a global organization. Exceptional drive and commitment which includes the ability to work and thrive in a fast changing, results driven environment and handle competing priorities. Ability to highlight problems, but more importantly, offer innovative and practical solutions and drive through their execution in a collective environment and in a timely manner. A self-starter who is not afraid to speak up and face a challenge; also, open to listen to guidance and learn as they go. Good understanding of the Group’s strategy and is commercially minded and customer focused. An inquisitive mind who is not afraid to challenge the status quo, continuously looking at ways to improve processes and reduce duplications. Qualified Accountant is desirable (ACA/ACCA/CIMA/CPA) Experience of running an annual planning process would be an advantage. Experience in cost management and analytics would be an advantage. Excellent systems skills (including use of TM1, Excel, Word, PowerPoint).Prior experience of working with offshore/satellite teams is desirable. You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Electronic Data Processing (India) Private LTD***
Posted 1 day ago
4.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description The GOC- Position Management Analyst is a member of the Global Operations Centre (GOC) Position Management team and acts as a trusted partner for the business ensuring an amazing experience. This role reports to the Manager GOC (Position Management) team and is critical to ensuring the success of our employees at Salesforce. The candidate shall have strong organizational skills with high attention to detail, outstanding time management and communication skills, commitment to exceptional customer support and the ability to build relationships at every level of the organization. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in a dynamic and high-growth environment and has experience dealing with employee data in HR Operations role supporting a variety of HR disciplines. Responsibilities The responsibilities of the Position Management Analyst - GOC PM include but are not limited to the following: Perform EIB loads for mass position creation. Responsible for publishing both mass and ad hoc positions in Workday Adaptive. Assist in the verification and maintenance of position attributes in Workday, create/edit position restrictions on behalf of Managers as per the case request. Creating/loading and validating EIBs, building calculated fields and custom reports Troubleshoot business processes, analyse existing audits outcome and identify new data audits . Act as point of contact and subject matter expert (SME) for all things related to worker data and global standardization of key processes and transactions Maintain master data values in Workday (ex: Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations). Support our centralized knowledge base, identify and close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees Maintain an appropriate level of process, program, and policy knowledge in order to assist Employees and Managers Proactively identify process improvements and process redundancies and collaborate towards an improved and more productive process that enhances the employee experience Participate in testing (UAT) and implementing system upgrades and rollout of new features Own data integrity of all employee change transactions by following the outlined peer review/audit process Ensure compliance with audit requirements by completing work correctly and timely Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics for the team Provide superior customer service to employees using our customer service portal by resolving Tier 2 queries Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues Participation in projects such as Mergers and Acquisitions, System-related projects, and other global project rollouts Work collaboratively across a global team to continuous improvement Required Skills/experience 4 - 5 years of work experience as a Workday HCM administrator or analyst Previous experience with Workday HCM (position management staffing model) is required Familiarity with Workday Adaptive is a plus. Experience with Workday integration types including EIB Must have strong understanding of data integrity and data privacy requirements Proven problem-solving skills with a passion for technology, process improvement, and continuous learning Excellent verbal and written communication skills: concise, articulate, and confident Work effectively in a team environment Proven ability to diagnose a problem, informed by data and lead correction efforts Exceptional customer service orientation Ability to prioritise competing priorities in a high-paced work environment Drives results and is solutions-oriented Ability to maintain confidentiality in all aspects of job responsibilities Exceptional time management, organisational, prioritization and follow-up skills Requirements For Success Problem Solving: Uses logical reasoning to understand problems and identify effective solutions without adding complexity Communication: Possess excellent communication skills and comfort presenting data at all levels of management Priority Setting: Lead projects and handle multiple tasks in a fast-paced environment Customer Focus: Ability to work cross-functionally and manage multiple responsibilities with tight deadlines Detail Oriented: Focus on data accuracy and system integrity Trust: Demonstrated ability to handle highly sensitive data
Posted 1 day ago
0 years
0 Lacs
Haryana, India
Remote
India, Gurugram India, Haryana Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. The IAM Engineer for directory services at Lonza, you will be responsible for the design, implementation, and management of Active Directory (AD) and Azure Active Directory (Azure AD) across the organization's global infrastructure. Your role will involve ensuring the security, availability, and scalability of these directory services, which are critical to the company's identity and access management framework. You will work closely with cybersecurity, IT operations, and business units to develop and enforce access control policies, manage user identities, and support seamless integration with both cloud and on-premises applications. Additionally, you will ensure that the directory services align with regulatory requirements such as GDPR and HIPAA, while continuously evaluating and adopting emerging technologies to enhance the organization's security and operational efficiency. Key Responsibilities Design and Implementation of Directory Services: Lead the design, deployment, and management of Active Directory (AD) and Azure Active Directory (Azure AD) environments, ensuring they are secure, scalable, and optimized for performance. Develop and implement policies for directory services that align with organizational security and compliance requirements, including GDPR and HIPAA. Collaboration with IAM Teams: Work closely with other IAM teams responsible for Identity Lifecycle, Privileged Access Management, Certificate Services, Application Lifecycle, Authentication, and Authorization to ensure seamless integration and consistent application of security policies across all identity-related areas. Integration and Automation: Develop and implement automation scripts and tools to streamline directory management tasks, domain provisioning, standardization in the OU structure and site provisioning & deprovisioning. Ensure seamless integration between AD, Azure AD, and other IAM tools, enabling a unified identity and access management platform. Security and Compliance: Implement and maintain strict security standards within directory services, ensuring that only authorized users have access to critical systems and data. Monitor and audit directory services for compliance with internal and external regulations, identifying and mitigating any security risks. Directory Services Optimization: Continuously evaluate and optimize the performance of directory services, implementing updates and patches as necessary. Lead efforts to migrate or upgrade directory services, ensuring minimal disruption to business operations. Support and Collaboration with Managed Services: Work closely with the IAM Managed Service team, providing them with technical guidance and support for the operational management of AD and Azure AD. Act as a customer concern point for complex directory services issues that cannot be resolved by the Managed Service team. Documentation and Training: Create and maintain comprehensive documentation for directory services architecture, processes, and policies. Deliver training and knowledge transfer to the IAM Managed Service team and other relevant collaborators. Key Requirements Technical Expertise in Directory Services: Extensive hands-on experience with Active Directory (AD) and Azure Active Directory (Azure AD) administration, including designing, deploying, and managing these environments in large-scale, global organizations. Proficiency in configuring and managing Group Policies, DNS, DHCP, and other AD-related services. IAM Knowledge Solid grasp of Identity and Access Management concepts, particularly in relation to directory services, authentication, authorization, and identity lifecycle management. Familiarity with other IAM domains such as Privileged Access Management (PAM), Certificate Services, and SSO/MFA solutions. Security And Compliance Competence In-depth knowledge of security standard processes related to directory services, including access controls, password policies, and audit logging. Experience ensuring compliance with industry regulations such as GDPR, HIPAA, and other relevant standards. Scripting And Automation Skills Proficiency in scripting languages such as PowerShell, Python, or similar, to automate directory management tasks and integrate with other IAM tools. Problem-Solving Strong analytical skills with the ability to diagnose and resolve complex issues related to directory services. Experience acting as a customer concern point for directory services-related issues. Collaboration And Communication Ability to collaborate effectively with multi-functional teams, including cybersecurity, IT operations, and business units, to achieve shared goals. Good interpersonal skills, with the ability to document and explain technical concepts to both technical and non-technical audiences. Continuous Learning And Adaptability Commitment to staying ahead of with the latest developments in directory services, IAM technologies, and security practices. This role can be done as remote work with residency in Spain, UK and Netherlands. Ability to adapt to new technologies and methodologies as the IAM landscape evolves Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Reference: R62558 Apply
Posted 1 day ago
10.0 - 12.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Assistant Manager – Program Management located in Coimbatore location. GBS program Management vertical support Program Manager’s, by virtual Customer Focus Team member to support program Management activities e.g. Claims Management. Integrated Demand Management, Engineering Change Mgmt. & New product Introduction & Program Dashboard/ Metrics etc. This person will have to work across business and functions for program management and processing responsibilities. You will be responsible for managing a team of Program Managers and ensuring responsibilities are executed in a timely fashion, ensuring quality outcomes and performance, and continuously working with the Global Program teams. The candidate must be able to manage deliverable schedules, while ensuring that key responsibilities are met and that dependencies and implications are well understood. Attention to detail is a must for success Reporting to the Director , and the role involves: What a typical day looks like: Review operational metrics regularly with the management team and provide detailed understanding of business performance for the site Build strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growth Establish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the client's service requirements Managing and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the team Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion Oversee the team to organize resources, sets goals and track performance on a day to day basis Identify and facilitate training needs based on organization Goal and Develop the functional expertise in the Team Review the training needs analysis for the team, design and implement Individual Development Plans Takes proactive steps to ensure that best practices are shared and implemented Drive continuous improvement through business process standardization and quality projects Conduct monthly one-one meetings with the team to identify issues and areas of improvement and drive individual development plans based on the analysis Manage Day to Day employee related issues by providing appropriate resolution Coach, Mentor and Motivate team with excellent people engagement The experience we’re looking to add to our team: Bachelor’s degree in Engineering or Science or Management or equivalent with a minimum of 10 - 12 years of overall experience, to include 2-3 years in a team management in previous role(s) Proven experience in the manufacturing industry, preferable in the EMS industry Excellent communication skills, with the ability to clearly articulate issues to the management Ability to work on multiple tasks and should be flexible to deliver beyond expectations The ability to work in a global environment with a strong customer focus, with experience of pro-actively working with demanding customers in a flexible manner Team player, must be able to collaborate across multiple operational areas Proficient with Microsoft Office products like Windows, Word, Excel, PowerPoint and Visio Leadership skills as well as great communication skills, both written and verbal Ability to work within a virtual (off-shore) team environment and contribute to the overall timely delivery of multiple project Excellent interpersonal skills; ability to work with and influence others Customer stakeholder Management exposure with good presentation skills is a must Ability to handle pressure - Timelines and Customer Demands Need to be prepared and flexible to work in a Global Environment that involves all the possible time zones. Here are a few of our desired experiences: Strategic Thinking: Strong strategic thinking and planning skills, with the ability to translate organizational goals into actionable project and program plans. Change Management: Experience in change management and organizational transformation, with the ability to drive change and innovation across the organization. Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Business & IT strategy experience Knowledge of related software tools, e.g. PlanView, MS Project, Smart Sheets desireable. Here are a few of our preferred experiences: Domain knowledge in Manufacturing will be an added advantage Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office Automation or automation through Excel will be added advantage. What you’ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 day ago
10.0 - 12.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Assistant Manager – Program Management located in Coimbatore location. GBS program Management vertical support Program Manager’s, by virtual Customer Focus Team member to support program Management activities e.g. Claims Management. Integrated Demand Management, Engineering Change Mgmt. & New product Introduction & Program Dashboard/ Metrics etc. This person will have to work across business and functions for program management and processing responsibilities. You will be responsible for managing a team of Program Managers and ensuring responsibilities are executed in a timely fashion, ensuring quality outcomes and performance, and continuously working with the Global Program teams. The candidate must be able to manage deliverable schedules, while ensuring that key responsibilities are met and that dependencies and implications are well understood. Attention to detail is a must for success Reporting to the Director , and the role involves: What a typical day looks like: Review operational metrics regularly with the management team and provide detailed understanding of business performance for the site Build strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growth Establish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the client's service requirements Managing and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the team Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion Oversee the team to organize resources, sets goals and track performance on a day to day basis Identify and facilitate training needs based on organization Goal and Develop the functional expertise in the Team Review the training needs analysis for the team, design and implement Individual Development Plans Takes proactive steps to ensure that best practices are shared and implemented Drive continuous improvement through business process standardization and quality projects Conduct monthly one-one meetings with the team to identify issues and areas of improvement and drive individual development plans based on the analysis Manage Day to Day employee related issues by providing appropriate resolution Coach, Mentor and Motivate team with excellent people engagement The experience we’re looking to add to our team: Bachelor’s degree in Engineering or Science or Management or equivalent with a minimum of 10 - 12 years of overall experience, to include 2-3 years in a team management in previous role(s) Proven experience in the manufacturing industry, preferable in the EMS industry Excellent communication skills, with the ability to clearly articulate issues to the management Ability to work on multiple tasks and should be flexible to deliver beyond expectations The ability to work in a global environment with a strong customer focus, with experience of pro-actively working with demanding customers in a flexible manner Team player, must be able to collaborate across multiple operational areas Proficient with Microsoft Office products like Windows, Word, Excel, PowerPoint and Visio Leadership skills as well as great communication skills, both written and verbal Ability to work within a virtual (off-shore) team environment and contribute to the overall timely delivery of multiple project Excellent interpersonal skills; ability to work with and influence others Customer stakeholder Management exposure with good presentation skills is a must Ability to handle pressure - Timelines and Customer Demands Need to be prepared and flexible to work in a Global Environment that involves all the possible time zones. Here are a few of our desired experiences: Strategic Thinking: Strong strategic thinking and planning skills, with the ability to translate organizational goals into actionable project and program plans. Change Management: Experience in change management and organizational transformation, with the ability to drive change and innovation across the organization. Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Business & IT strategy experience Knowledge of related software tools, e.g. PlanView, MS Project, Smart Sheets desireable. Here are a few of our preferred experiences: Domain knowledge in Manufacturing will be an added advantage Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office Automation or automation through Excel will be added advantage. What you’ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 day ago
5.0 years
0 Lacs
India
Remote
100% Remote Data Analyst (Marketing/Media) 3 month contrac to start, high possibiity of extensions Must haves: -5+ years of experience with data analysis of internal AND external data sets -Intermediate to advanced SQL skills – queries, data extractions, manipulating data, etc (must be able to query TB worth of data) -Advanced Excel skills – vlookups, pivot tables, etc -Experience working with structured/unstructured datasets, ability to clearly document and communicate requirement to technical team members. -Deep understanding of how data moves across an ecosystem and inputting data into a foundation -Ability to coordinate with technical teams -Informatica experience (AXON and EDC highly preferred) -Azure Cloud services or similar expertise in another public cloud -Great communication, documentation and critical thinking skills Plusses: -Experience with Databricks -Experience in Python -Media/marketing data background -Experience analyzing social media data from Facebook, TikTok or Meta -Experience working with 3rd party data providers such as Cercana/Neilson -Experience with marketing reporting tools -Experience working within a governance/stewardship organization -Experience in Food/Beverage/Manufacturing or Consumer Products industry Day to day: A Fortune 100 client is seeking to hire a Sr. Data Analyst within India. Analyst would be sitting within the Data Stewardship and Governance organization. As a member of this Data Analyst team, you will be helping support an initiative to better the creation and standardization of the clients marketing scorecards. Exposure to media or marketing data would be extremely beneficial as analysts will be analyzing Terabytes of external data sets, including data from social media platforms such as TikTok, Instagram and Meta. Accountabilities: Define the data requirements and data quality definitions. Work closely with Data Stewards to identify data sources. Define the Scorecard requirements and work closely with Service Design and BI Designers to create the wireframes. Work closely with Data Engineering and Data Visualization/BI to deploy the product in new markets, drive improvements, and handle user feedback. Translate the product vision into concrete feature requirements/user stories/technical data requirements, generally in conjunction with Data Engineering and Data Visualization/BI Define and drive Business Customer acceptance criteria for delivery from Data & AI organizatio
Posted 1 day ago
12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Gabru Di Chaap: Gabru Di Chaap is a fast-growing North Indian QSR chain, known for reinventing traditional chaap and desi flavors with an exciting modern twist. With a rapidly expanding presence, we aim to create a national footprint through standardization, innovation, and exceptional customer experience. Role Overview: We are looking for an experienced and driven Head of Operations to lead our store operations across all locations. The ideal candidate should have a proven track record in managing multi-unit QSR operations, driving SOP adherence, ensuring consistent food quality, and leading high-performance teams. This is a key leadership role responsible for driving efficiency, profitability, and brand standards across the board. Key Responsibilities: Operational Leadership: Lead and manage day-to-day operations across all outlets, ensuring adherence to SOPs and brand standards. Quality & Consistency: Implement rigorous quality control processes to maintain consistent taste, service, and hygiene standards across all stores. Expansion & New Store Launches: Collaborate with leadership on location scouting, store setup, hiring, and smooth operational rollout of new outlets. Team Management: Recruit, train, and mentor Area Managers, Store Managers, and kitchen teams. Drive a culture of accountability and performance. P&L Responsibility: Own and manage operational budgets, reduce wastage, and ensure profitability of each store. Customer Satisfaction: Ensure prompt resolution of customer issues. Monitor NPS and other customer feedback metrics. Standardization & Process Optimization: Create and continuously improve SOPs across cooking, service, inventory, and delivery. Inventory & Vendor Coordination: Oversee procurement and stock levels. Work closely with vendors for timely, cost-effective supply of raw materials. Technology Implementation: Leverage POS, inventory, and delivery tech tools to streamline operations and enable better decision-making. Qualifications & Experience: 8–12 years of experience in QSR operations, with at least 3 years in a senior leadership role (multi-outlet management). Proven experience in standardizing food operations at scale. Strong understanding of kitchen processes, hygiene protocols, and customer service in a QSR setting. Data-driven mindset with strong problem-solving skills. Excellent team leadership and communication skills. Familiarity with tech platforms (POS, Inventory, Delivery, CRM) used in QSR businesses. What We Offer: Opportunity to build and scale a homegrown Indian QSR brand. Autonomy to shape the operations function as per best practices. Competitive compensation and performance-linked incentives. A dynamic, entrepreneurial work environment.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
India, Gurugram India, Haryana Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. The IAM Engineer for directory services at Lonza, you will be responsible for the design, implementation, and management of Active Directory (AD) and Azure Active Directory (Azure AD) across the organization's global infrastructure. Your role will involve ensuring the security, availability, and scalability of these directory services, which are critical to the company's identity and access management framework. You will work closely with cybersecurity, IT operations, and business units to develop and enforce access control policies, manage user identities, and support seamless integration with both cloud and on-premises applications. Additionally, you will ensure that the directory services align with regulatory requirements such as GDPR and HIPAA, while continuously evaluating and adopting emerging technologies to enhance the organization's security and operational efficiency. Key Responsibilities Design and Implementation of Directory Services: Lead the design, deployment, and management of Active Directory (AD) and Azure Active Directory (Azure AD) environments, ensuring they are secure, scalable, and optimized for performance. Develop and implement policies for directory services that align with organizational security and compliance requirements, including GDPR and HIPAA. Collaboration with IAM Teams: Work closely with other IAM teams responsible for Identity Lifecycle, Privileged Access Management, Certificate Services, Application Lifecycle, Authentication, and Authorization to ensure seamless integration and consistent application of security policies across all identity-related areas. Integration and Automation: Develop and implement automation scripts and tools to streamline directory management tasks, domain provisioning, standardization in the OU structure and site provisioning & deprovisioning. Ensure seamless integration between AD, Azure AD, and other IAM tools, enabling a unified identity and access management platform. Security and Compliance: Implement and maintain strict security standards within directory services, ensuring that only authorized users have access to critical systems and data. Monitor and audit directory services for compliance with internal and external regulations, identifying and mitigating any security risks. Directory Services Optimization: Continuously evaluate and optimize the performance of directory services, implementing updates and patches as necessary. Lead efforts to migrate or upgrade directory services, ensuring minimal disruption to business operations. Support and Collaboration with Managed Services: Work closely with the IAM Managed Service team, providing them with technical guidance and support for the operational management of AD and Azure AD. Act as a customer concern point for complex directory services issues that cannot be resolved by the Managed Service team. Documentation and Training: Create and maintain comprehensive documentation for directory services architecture, processes, and policies. Deliver training and knowledge transfer to the IAM Managed Service team and other relevant collaborators. Key Requirements Technical Expertise in Directory Services: Extensive hands-on experience with Active Directory (AD) and Azure Active Directory (Azure AD) administration, including designing, deploying, and managing these environments in large-scale, global organizations. Proficiency in configuring and managing Group Policies, DNS, DHCP, and other AD-related services. IAM Knowledge Solid grasp of Identity and Access Management concepts, particularly in relation to directory services, authentication, authorization, and identity lifecycle management. Familiarity with other IAM domains such as Privileged Access Management (PAM), Certificate Services, and SSO/MFA solutions. Security And Compliance Competence In-depth knowledge of security standard processes related to directory services, including access controls, password policies, and audit logging. Experience ensuring compliance with industry regulations such as GDPR, HIPAA, and other relevant standards. Scripting And Automation Skills Proficiency in scripting languages such as PowerShell, Python, or similar, to automate directory management tasks and integrate with other IAM tools. Problem-Solving Strong analytical skills with the ability to diagnose and resolve complex issues related to directory services. Experience acting as a customer concern point for directory services-related issues. Collaboration And Communication Ability to collaborate effectively with multi-functional teams, including cybersecurity, IT operations, and business units, to achieve shared goals. Good interpersonal skills, with the ability to document and explain technical concepts to both technical and non-technical audiences. Continuous Learning And Adaptability Commitment to staying ahead of with the latest developments in directory services, IAM technologies, and security practices. This role can be done as remote work with residency in Spain, UK and Netherlands. Ability to adapt to new technologies and methodologies as the IAM landscape evolves Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Reference: R62558 Apply
Posted 1 day ago
175.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express Join Team Amex and let's lead the way together. Team Overview: Global Credit & Model Risk Oversight, Transaction Monitoring & GRC Capabilities (CMRC) provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of Timeliness , Quality and process efficiency. Responsibilities include: · Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules. · Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery · Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios. · Partner with Tech teams in designing and building next generation data quality controls. · Drive automation initiatives within existing processes and fully optimize delivery effort and processing time · Effectively manage relationship with stakeholders across multiple geographies · Contribute into evaluating and/or developing right tools, common components, and capabilities · Follow industry best agile practices to deliver on key priorities Implementation of defined rules on Lucy platform in order to identify the AML alerts. · Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders. Minimum Qualifications · Academic Background: Bachelor’s degree with up to 2 year of relevant work experience · Strong Hive, SQL skills, knowledge of Big data and related technologies · Hands on experience on Hadoop & Shell Scripting is a plus · Understanding of Data Architecture & Data Engineering concepts · Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience · Willingness to Collaborate with Cross-Functional teams to drive validation and project execution · Good to have skills - Python / Py-Spark · Excellent Analytical & critical thinking with attention to detail · Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines · Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda: Ø Ability to apply thought leadership and come up with ideas Ø Take complete perspective into picture while designing solutions Ø Use market best practices to design solutions Bring Others with You: Ø Collaborate with multiple stakeholders and other scrum team to deliver on promise Ø Learn from peers and leaders Ø Coach and help peers Do It the Right Way: Ø Communicate Effectively Ø Be candid and clear in communications Ø Make Decisions Quickly & Effectively Ø Live the company culture and values We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
About This Role About this role Client Invoicing Services (CIS) is a global team part of the BlackRock Client Experience team. CIS provide management and performance fee invoices for institutional separately managed account clients and retail relationships located in the Americas, EMEA and APAC.CIS team is responsible for reviewing fee terms within client agreements, ensuring invoices and internal accruals are raised in line with these agreements and following up with clients to ensure collection of revenue. Global CIS Operations teams are currently located in Budapest, Edinburgh, Atlanta and Gurgaon. CIS produces around 6000 invoices on a quarterly basis. Many invoice calculations are complex due to agreed fee terms and client structures. We are looking for an experienced professional with financial Markets knowledge and people management experience Role Responsibilities We are looking for a professional who is a self-starter, a problem solver, and is dedicated with a strong operational background and people management experience. Is able to process management fee and performance fee invoices that are highly complex. Lead Global Projects on platform enhancement and process transformation. Ensure timely and accurate distribution of all deliverables. Act as a deep subject matter expert, lead discussions, provide solutions, create operational control framework and drive for operational excellence and enhanced client experience. Proactively investigate, call out and remediate calculation/billing issues/errors. Partner with peers to implement a consistent, scalable, and controllable operational platform. Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations for improvement. Proactively engage with Client experience and collaborate with cross functional teams for service effectiveness to bbuild a customer-centric team culture relentlessly focused on customer success and demonstrate emotional ownership. Support various projects, including automation/standardization efforts and the evolution of standard deliverables and lead initiatives to improve our operating model collaborating with internal business and technology partners. Ensure compliance with CASS and SOX regulations as they relate to Client Distribution Services and take ownership for meeting the requirements of regular internal and external audits. Requirements 2-4 years' experience in an operational/accounting/finance environment with a keen interest in client service and operational excellence. Global MIS preparation for senior leadership. Analyse trends to create functional business intelligence. Ability to manage multiple priorities and lead the team in delivering high-quality results in a fast-paced environment with tight deadlines and shifting priorities. Strong analytical skills with an ability to identify problems and develop solutions. Excellent attention to detail and understanding of operational processes. Empathy and a unique ability to understand customer needs, passionate about customer service. Intermediate to advanced level data analytic skills such as SQL and Excel, a strong interest in and capability for learning new applications and technical skills. Strong sense of personal accountability Bachelor's in accounting, Finance, Economics, Statistic or related field Ability to work effectively in a dynamic environment to meet deadlines. Good communication skills (written and verbal) Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
About This Role About this role Client Invoicing Services (CIS) is a global team part of the BlackRock Client Experience team. CIS provide management and performance fee invoices for institutional separately managed account clients and retail relationships located in the Americas, EMEA and APAC.CIS team is responsible for reviewing fee terms within client agreements, ensuring invoices and internal accruals are raised in line with these agreements and following up with clients to ensure collection of revenue. Global CIS Operations teams are currently located in Budapest, Edinburgh, Atlanta and Gurgaon. CIS produces around 6000 invoices on a quarterly basis. Many invoice calculations are complex due to agreed fee terms and client structures. We are looking for an experienced professional with financial Markets knowledge and people management experience Role Responsibilities We are looking for a professional who is a self-starter, a problem solver, and is dedicated with a strong operational background and people management experience. Is able to process management fee and performance fee invoices that are highly complex. Lead Global Projects on platform enhancement and process transformation. Ensure timely and accurate distribution of all deliverables. Act as a deep subject matter expert, lead discussions, provide solutions, create operational control framework and drive for operational excellence and enhanced client experience. Proactively investigate, call out and remediate calculation/billing issues/errors. Partner with peers to implement a consistent, scalable, and controllable operational platform. Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations for improvement. Proactively engage with Client experience and collaborate with cross functional teams for service effectiveness to bbuild a customer-centric team culture relentlessly focused on customer success and demonstrate emotional ownership. Support various projects, including automation/standardization efforts and the evolution of standard deliverables and lead initiatives to improve our operating model collaborating with internal business and technology partners. Ensure compliance with CASS and SOX regulations as they relate to Client Distribution Services and take ownership for meeting the requirements of regular internal and external audits. Requirements 2-4 years' experience in an operational/accounting/finance environment with a keen interest in client service and operational excellence. Global MIS preparation for senior leadership. Analyse trends to create functional business intelligence. Ability to manage multiple priorities and lead the team in delivering high-quality results in a fast-paced environment with tight deadlines and shifting priorities. Strong analytical skills with an ability to identify problems and develop solutions. Excellent attention to detail and understanding of operational processes. Empathy and a unique ability to understand customer needs, passionate about customer service. Intermediate to advanced level data analytic skills such as SQL and Excel, a strong interest in and capability for learning new applications and technical skills. Strong sense of personal accountability Bachelors in accounting, Finance, Economics, Statistic or related field Ability to work effectively in a dynamic environment to meet deadlines. Good communication skills (written and verbal) Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
About This Role About this role Client Invoicing Services (CIS) is a global team part of the BlackRock Client Experience team. CIS provide management and performance fee invoices for institutional separately managed account clients and retail relationships located in the Americas, EMEA and APAC.CIS team is responsible for reviewing fee terms within client agreements, ensuring invoices and internal accruals are raised in line with these agreements and following up with clients to ensure collection of revenue. Global CIS Operations teams are currently located in Budapest, Edinburgh, Atlanta and Gurgaon. CIS produces around 6000 invoices on a quarterly basis. Many invoice calculations are complex due to agreed fee terms and client structures. We are looking for an experienced professional with financial Markets knowledge and people management experience Role Responsibilities We are looking for a professional who is a self-starter, a problem solver, and is dedicated with a strong operational background and people management experience. Is able to process management fee and performance fee invoices that are highly complex. Lead Global Projects on platform enhancement and process transformation. Ensure timely and accurate distribution of all deliverables. Act as a deep subject matter expert, lead discussions, provide solutions, create operational control framework and drive for operational excellence and enhanced client experience. Proactively investigate, call out and remediate calculation/billing issues/errors. Partner with peers to implement a consistent, scalable, and controllable operational platform. Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations for improvement. Proactively engage with Client experience and collaborate with cross functional teams for service effectiveness to build a customer-centric team culture relentlessly focused on customer success and demonstrate emotional ownership. Support various projects, including automation/standardization efforts and the evolution of standard deliverables and lead initiatives to improve our operating model collaborating with internal business and technology partners. Ensure compliance with CASS and SOX regulations as they relate to Client Distribution Services and take ownership for meeting the requirements of regular internal and external audits. Requirements 2-4 years' experience in an operational/accounting/finance environment with a keen interest in client service and operational excellence. Global MIS preparation for senior leadership. Analyse trends to create functional business intelligence. Ability to manage multiple priorities and lead the team in delivering high-quality results in a fast-paced environment with tight deadlines and shifting priorities. Strong analytical skills with an ability to identify problems and develop solutions. Excellent attention to detail and understanding of operational processes. Empathy and a unique ability to understand customer needs, passionate about customer service. Intermediate to advanced level data analytic skills such as SQL and Excel, a strong interest in and capability for learning new applications and technical skills. Strong sense of personal accountability Bachelor's in accounting, Finance, Economics, Statistic or related field Ability to work effectively in a dynamic environment to meet deadlines. Good communication skills (written and verbal) Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Posted 1 day ago
0 years
0 Lacs
Greater Chennai Area
On-site
Objective : As Design Lead (Electrical - AC), the person shall be capable of reviewing & executing Engineering Activities like AC SLD, Building Layouts, Earthing Layouts, Cable Sizing Calculations, Transformer Sizing, LT / HT Breakers of Solar PV Power Plants. He shall facilitate the modellers in development of BIM 3D Model for PV Solar Power plants. In addition, she / he has to coordinate with other departments including Inter-departmental checks covering Civil/ Structural, Instrumentation, MEP and others. The Design Lead (Electrical AC ) shall be required to provide support for the engineering activities covering the full cycle of works from pre-bid engineering to support during commissioning and warranty periods and to extend support to site team. She / He shall lead a team of Design Engineers and Draughts Persons to manage the Engineering activities within budget, deliver on time and maintaining a high quality of engineering. Key Responsibilities Timely Delivery of Engineering Drawings & Documents Ensure deliveries are aligned to Project Schedule Review drawings by Design Engineers & Draughts Persons. Checking of design & sizing calculations of engineering electrical equipment and obtaining approvals from the client Review of Vendor deliverables pertaining to Engineering As Lead Engineer Electrical, the person shall be capable of Preparing, reviewing & executing Electrical Engineering from 400V to 33kV level. Strong Knowledge in large scale Solar power plant and its operations related to generations, inverters is expected Activities for Renewables Projects as per the Roles assigned to him/her in the respective domain. She / He must have following in his/her domain. Strong knowledge in medium voltage and high voltage electrical equipment like, Switchgears, transformers, cables, etc (upto 400kV) is expected. Strong knowledge in international standards like IEC, IEEE is expected. Good knowledge in understanding the international Grid code requirements and local utility standards are expected, especially for SAARC regions. Knowledge in ETAP, ACAD, PSS/E is expected. In addition, she/ he must coordinate with other departments including Inter-departmental checks covering Civil/ Structural /MEP/ Instrumentation and others (as applicable). Experience in PV plant Layout design, Cable sizing, Voltage drop calculation Good Knowledge in Earthing and Lightning calculation/layouts. Knowledge in Solar power plant and its operations related to generations, inverters is expected. Knowledge in IEC standards related to Modules, Inverters and other related item Shall possess customer/consultant handling related to technical clarifications. Technical Expertise The Design Lead (Electrical AC) is required to have an overall knowledge of equipment layouts and necessary calculations. The Design Lead (Electrical AC) should also have detailed knowledge of Solar PV Power Plants. She / he should have the understanding of engineering activities covering SLD Preparation, Layout Engineering, Earthing, Cable Routing, Lighting, Lightning Protection, Cable Tray Routing etc. She/he should be capable of performing design & sizing calculations of Busbar, UPS, Battery, LT Transformer, Earthing Conductor, calculations (Short circuit force.). The Design Lead (Electrical AC) is required to have knowledge on National and International Codes and Standards. The Design Lead (Electrical AC) is required to understand and interpret the contractual technical requirements and facilitate the Project Teams as and when required. In addition, the Design Lead (Electrical AC) should also have an overall understanding of the inter-disciplinary (Civil & Structural, Mechanical and Instrumentation) design aspects of electrical equipment. Operating Network Internally: Head of Engineering, Section Heads, Design Engineers, Draughts Person, Operations Team, Site Execution team & Supply Chain Management team Externally: Clients (Site Execution & Engineering team), Consultants & Vendors Key Performance Indicators On Time Delivery Productivity Enhancement Digitalization Risk Identification and Mitigation Cost Control Quality Control Customer Satisfaction (Customer Service Report) Optimization of Layouts Incorporation of Standardization (Eliminating inefficiencies) Value Engineering , Innovation Software Skills Required General awareness of Dialux and MS Office. Desirable awareness of ETAP.
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position Summary: Our partner is building a high-performance analytics team to enable real-time, cross-functional decisions across supply chain, finance, and operations. This opportunity sits at the core of that initiative, helping unify and modernize reporting across a fragmented ERP environment with hands-on analytics delivery. As a Supply Chain Data Analyst, you’ll work directly with stakeholders in planning, logistics, procurement, and inventory management to turn operational chaos into clarity modeling and transforming ERP data (SAP ECC/S4) using SQL and Power BI. You'll build analytical layers that sit on top of a growing Microsoft Fabric and Databricks platform, supporting both ad hoc firefighting and long-term data product standardization. This is a strong fit for someone who’s been the go-to analytics lead in a reactive, complex data environment and who’s ready to help architect the long-term solution while still delivering immediate business value. Experience and Education: Bachelor's degree in Computer Science, Engineering, Business, or related field 5+ years in a business intelligence, analytics, or reporting role Background working with ERP-driven data (SAP ECC or S/4HANA strongly preferred) Prior experience in a manufacturing, distribution, or supply chain-driven business Experience collaborating directly with operations or supply chain stakeholders Hands-on work supporting both recurring and ad hoc reporting needs Familiarity with modern data platforms (e.g., Databricks, Microsoft Fabric), a plus Skills and Strengths: Power BI DAX SQL Inventory Analytics Procurement Reporting Demand Planning Analysis ERP Data Modeling SAP ECC SAP S/4HANA Data Cleansing Ad Hoc Reporting Data Visualization Stakeholder Communication Business Requirements Gathering Dimensional Modeling ETL Concepts Report Automation KPI Development Microsoft Excel Microsoft Fabric Primary Job Responsibilities: Design and build Power BI dashboards to monitor inventory, procurement, and logistics metrics Work directly with supply chain and planning stakeholders to gather requirements Write SQL queries to extract and model ERP data for reporting and analysis Support high-priority ad hoc analysis requests with quick-turnaround deliverables Translate manual Excel workflows into scalable, automated reporting Collaborate with the BI Lead to standardize KPIs and enforce reporting best practices Cleanse, validate, and govern data to ensure accurate single-source-of-truth outputs Help define and evolve data models across SAP and other source systems Maintain and improve existing reporting assets based on business feedback Work within sprint planning structures to prioritize and align deliverables Contribute to the broader modernization of Sonny’s analytics platform and practices
Posted 1 day ago
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