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Sr. Manager Service Technical Support

Sr. Manager Service Technical Support

Vertiv

10 years

0 Lacs

Thane Maharashtra India

Posted:2 days ago| Platform:

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Skills Required

service support electrical data word excel troubleshooting certification communication reporting circuit maintenance mapping training schedule evaluation report restoration management inventory updating efficiency audits compliance authorization sponsorship mobility compensation

Work Mode

On-site

Job Type

Full Time

Job Description

Qualification and other criterions

BE / Diploma Engineer (Electrical) with relevant critical site experience in operation of large sized Utility Equipment such as DG Sets, HVAC, Chillers, HT / LT Panels etc. data center .
Medium proficiency in MS Office (Word, Excel etc.)
Soft skills – Safety awareness, troubleshooting skills, problem solving,
Problem-Solving & Troubleshooting Skills.
10 Years of Experience for BE and 15 years for Diploma holders
Minimum 8 years hands on experience in operation of Colo DC operation.
Certification – CDCP /CDFOM and above.
Good Communication Skills.
Managed reporting team of minimum 40-50 staff.
Proficient in reading schematics and work plans.
Able to read Electrical diagram (Control circuit, single line diagram)
Visit the site quarterly for operation review and technical emergency.

Role And Responsibilities

Review 52 week maintenance tracker (OEM & Inhouse).
Communication of changes to Site lead on time, in their role / responsibility.
Proper mapping of resources at all DC sites as per contractual obligations.
Prepare 12 months Training schedule for all resources cover technical & soft skill like Incidence mgmt.,behaviour.
Technical evaluation tracker of each reporting resources.
Incidence report and RCA to be prepared within time agreement with customer.
Permanent restoration of faults at all times.
Overall management of spares, inventory and improvement projects.
Timely updating of asset inventory, all assets are maintained in good condition.
DG Diesel consumption and efficiency performance cover CPH & KWH/Ltr.
Implementation of EHS and Quality Guidelines.
Energy conservation program initiatives.
Review of critical spares availability at site.
Conducting of audits to ensure quality of work especially PM / CM.
Reporting of all work-related injuries and fire incidents on time.
Availability and use of PPEs by resources while on work.
Review compliance documents.
Periodic Review with Customer.
Performance review with all AMC vendor.

About The Team

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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Vertiv

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Sr. Manager Service Technical Support

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Thane, Maharashtra, India

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Sr. Manager Service Technical Support