ServiceNow Solution Architect - SAM Consultant

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Location - India

Exp - 13+ years

Shift Timing - 9 am to 6 pm IST (remote)

Key Responsibilities:

• Lead the

  architecture, design, and development

  of end-to-end ServiceNow solutions
• Translate business requirements into

  technical architecture and design documents

• Provide

  solutioning expertise

  across multiple ServiceNow modules (e.g., ITSM, ITOM, CSM, SecOps, HRSD)
• Drive

  integration architecture

  with external systems using REST, SOAP, MID servers, and custom APIs
• Define

  data models

  , architecture diagrams, and reusable design patterns for scalable implementations
• Collaborate with internal teams, developers, and stakeholders to ensure delivery of optimal ServiceNow solutions
• Provide technical leadership and guidance to developers and junior architects
• Conduct

  architecture reviews

  , code quality checks, and performance optimization
• Maintain a strong focus on

  governance, compliance, and platform best practices

• Stay up to date with the latest ServiceNow releases, features, and capabilities

Required Skills and Experience:

• 13–15+ years of total IT experience with a minimum of 8 years in

  ServiceNow

• Proven experience in

  ServiceNow architecture, solution design, and complex development

• Strong expertise in

  ServiceNow scripting (Glide, JavaScript)

  ,

  Flow Designer

  , and

  integration hubs

• Hands-on experience with

  REST/SOAP API integration

  and

  third-party system integrations

• Experience in designing

  custom scoped applications

  and extending out-of-the-box modules
• Ability to provide

  technical leadership

  , manage client expectations, and lead solution workshops
• Familiarity with Agile/Scrum project delivery methodology
• Strong communication, documentation, and stakeholder engagement skills

Preferred Qualifications:

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist (ITSM, ITOM, etc.)
• TOGAF or other enterprise architecture certifications (optional but a plus)

CONSULTANT DETAILS:

Swati Jaiswal

Avensys Consulting Pte Ltd

Email : Swati.J@aven-sys.com

Whatsapp : +65 6761 9826

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