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Senior ServiceNow Consultant

6 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a highly skilled and experienced

Senior ServiceNow Consultant

to lead the design, development, and implementation of ServiceNow solutions for our clients. The ideal candidate should have strong technical expertise across multiple ServiceNow modules and excellent client-facing and leadership skills.

Key Responsibilities

  • Lead end-to-end implementation of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, SecOps, and others.
  • Engage with stakeholders to gather and analyze business requirements.
  • Design and develop custom applications and workflows on the ServiceNow platform.
  • Configure and customize ServiceNow including UI Policies, Business Rules, Script Includes, Client Scripts, and Workflows.
  • Integrate ServiceNow with external systems using APIs, REST/SOAP web services.
  • Provide strategic guidance and best practices for platform governance, performance, and scalability.
  • Conduct workshops, demos, and training sessions for clients.
  • Mentor junior developers and consultants in the team.

Required Skills And Experience

  • 6+ years of experience in ServiceNow development and consulting.
  • Strong understanding of ServiceNow architecture and capabilities.
  • Proficient in scripting (JavaScript, Glide API) within the ServiceNow ecosystem.
  • Hands-on experience with ITSM, ITOM, Discovery, CMDB, and other core modules.
  • Experience in ServiceNow integrations using REST/SOAP, MID Server.
  • ServiceNow certifications (at least CSA; CIS and CAD are preferred).
  • Excellent problem-solving, communication, and client management skills

Preferred Qualifications

  • Experience with ServiceNow App Engine and Flow Designer.
  • Experience in Agile/Scrum methodologies.
  • Exposure to industry frameworks like ITIL, COBIT, or ISO standards.

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