About the Role:
We are looking for a dynamic AI & Software Engineer to join our Transformation & AI team. This role is ideal for someone passionate about bringing the power of AI into real-world business problems.You will be responsible for leading the implementation of AI solutions using Microsoft’s Azure ecosystem, including Azure OpenAI, Copilot frameworks, and Microsoft 365 integrations.The ideal candidate is hands-on, thrives in ambiguity, and can rapidly translate business challenges into technical solutions, excited about prototyping AI agents, building quick PoCs, and shaping strategic AI initiatives.
Key Responsibilities:
Lead the design and development of AI solutions using Azure AI services, includingAzure OpenAI, Cognitive Services, Azure Machine Learning, and Microsoft CopilotSDKs.- Work closely with business stakeholders to identify high-impact opportunities forAI-driven transformation across back-office operations.
- Build, test, and iterate on proof-of-concepts (PoCs) and pilots that solve realbusiness problems quickly.
- Integrate AI agents and copilots into existing business workflows using MicrosoftPower Platform, Graph API, and Teams/365 ecosystem.
- Collaborate with business and software engineering teams to productionizesuccessful PoCs and ensure adherence to full Software Development Lifecycle(SDLC) practices.
- Stay on top of the evolving AI/ML landscape, especially within Microsoft’s AIecosystem, and bring new ideas into the organization.
Qualifications:• Bachelor’s or Master’s degree in Computer Science, Software Engineering, DataScience, or a related field.
- 6+ years of experience in software development, with at least 3+ years focusedon AI/ML solutions.
- Proven experience with Azure AI services (Azure OpenAI, Cognitive Services, AzureML).
- Hands-on experience building copilots or intelligent agents using Microsoft 365Copilot SDK, Teams Toolkit, or Power Platform.
- Hands-on experience on Azure Cloud Services such as FunctionApps, LogicApps,AppServices, and CosmosDB.
- Strong programming skills in Python, C#, or JavaScript/TypeScript.
- Experience working within Agile SDLC processes, with a deep understanding of bestpractices for scalable software delivery.
- Familiarity with DevOps practices and CI/CD pipelines on Azure DevOps or GitHubActions.
• Excellent problem-solving skills and strong communication and collaboration skillsto effectively work with technical and non-technical stakeholders.• Hands-on experience with Salesforce integration and RPA tools – UI Path, PowerAutomate etc.
Preferred Skills:
- Azure cloud certification.
- Experience with Power Automate and familiarity with Process Automation tools.
- Experience with Retrieval-Augmented Generation (RAG), vector databases (e.g.,Azure Cognitive Search, Pinecone, or Qdrant).
- Knowledge and/or experience with LLM frameworks for building Agentic AI like -LangChain, CrewAI, n8n etc.
- Experience integrating LLMs into business process workflows and chat-based UI(Teams, Power Apps, etc.).
- Exposure to enterprise business processes in operations, finance, HR, or legalfunctions.
- Prior experience in building citizen-developer enablement or AI CoE initiatives is astrong plus.