Senior Analyst - SAP OTC

Quote from Hiring Manager

As an Senior OTC Analyst, you’ll be stepping into a critical role that provides business process and SAP functional expertise within the Brown-Forman IT organization. You will bridge the gap between IT and our business partners, applying a global enterprise perspective to deliver solutions to complex business needs. These projects often include rollouts of SAP OTC to new B-F markets, integrating newly acquired business units, enhancing existing business processing and designing new ones.

You’ll excel at this role if you have a strong background in SAP configuration, experience with sales and purchase orders, shipments, deliveries, invoices, IDOCs, pricing, SAP’s condition technique, and are comfortable with explaining SAP processes to a variety of stakeholders.

Meaningful Work From Day One

The scope of this position covers Order to Cash business systems and process improvement at Brown-Forman Corporation with an emphasis on both intercompany and customer-facing Supply Chain Management. This person will serve as the liaison between IT and the user community to provide support primarily for SAP SD, related modules and functions (e.g. SD, BP, Logistics Execution, MM/Purchasing, EDI, and SD integrations to FI/COPA). They will work closely with cross-functional team members to resolve business process issues, and lead, manage and/or participate in multiple local, regional, and global projects/assignments with a high degree of complexity and change management. The Senior Analyst will lead virtual project teams consisting of various cross-functional roles and consultants and provide excellent on-going system and client support.

What You Can Expect

• Provide SAP Order to Cash second level support for global operations to resolve reported incidents, advise users in the proper use of the system, and implement approved upgrades, enhancements, and project requests. Demonstrate flexibility to prioritize dynamic workload and innovate to solve complex business problems.
• Implement new functionality and improvements for business processes utilizing integrated system technologies (e.g. SAP, Coupa, Salesforce, EDI) where appropriate.
• Follow IT project methodology and own all aspects of project lifecycle management and the coordination of resources across various IT functions and within the business operating units.
• Act as the primary liaison to key business clients and technology resources, coordinating requirements definition for multiple strategic initiatives.
• Directly interface, collaborate, and partner with process owners and super users in the development of design requirements. Report strategic project outcomes and status to IT Leadership.
• Responsible for creation and maintenance of Business Scenarios, Business Process Procedures, Test Scripts, and Quality Assurance documents related to production system changes
• Investigate and solve problems by documenting solutions and transferring key knowledge to business users as well as within IT.
• Establish and enforce standardization of business processes and technologies within Information Technology and among operating unit super users.
• Identify, train, and support a network of Supply Chain super users across the enterprise.

What You Bring to the Table

• Bachelor’s Degree in Computer Science, Information Technology, or other related field.
• 7 or more years of relevant work experience in IT applications.
• At least 2 years experience configuring SAP ECC and/or S/4 HANA in SD and OTC areas in SPRO
• Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP standard functionality, industry best practice) to produce an optimal business solution.
• Demonstrated ability to lead, manage and implement multiple enterprise-wide level projects with high degree of complexity.
• Ability to lead, manage, design, structure, and facilitate multiple concurrent workshops and presentations that are effective and valued by the Business Partners.
• Experience with designing, configuring, and supporting ERP systems (preferably SAP SD and related modules including Logistics Execution, MM/Purchasing, EDI, and integrations to FI/COPA).

What Makes You Unique

• Certified project manager (PMP).
• Coupa, Salesforce, Tidal, etc. integrations with SAP.
• Experience leading change by implementing enterprise-wide business planning and processing applications, and knowledge of integration points with SAP application areas such as SD, MM, PP, FI/CO, BW, etc. and integration with non SAP applications like Coupa, Salesforce, OneSource, Concur, etc.)
• Experience with content management, digital asset management, and document imaging applications.
• Knowledge of SAP domains including: RICEF, IDOC technology, condition technique, pricing procedures, government e-invoicing, and third party logistics (3PL)
• Project / process management, process analysis, systems design, documentation, applications support, configuration, and training.
• Possess the skills to initiate, evaluate, develop, defend, and influence users on adoption of solid, actionable recommendations.
• Train other IT team members in SAP OTC-related technologies and processes, serving as theOTC / SD expert.

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

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Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Information Technology

Function: IT

City:

Gurgaon

State: Haryana

Country: IND

Req ID: JR-00009138