Sales Trainer

The Class Of One seeks a results-driven Sales Trainer with 2+ years of experience. Preferably from School or EdTech sectors, to design, deliver, and continually optimise training that drives sales excellence. A strong foundation in sales, exceptional communication abilities, and a passion for learning development are essential.

Key Responsibilities

• Design & Deliver Training: Conduct comprehensive modules on product knowledge, consultative selling techniques, admission-counsellor soft skills, and communication best practices.
• Learning Process Documentation: Develop onboarding guides, training manuals, and playbooks for new hires.
• Skills Assessment: Create and utilise evaluation tools (quizzes, role-play debriefs) to assess Admission Counsellor trainee readiness.
• Quality Monitoring: Regularly review admission calls, provide structured feedback, and implement remedial coaching plans to enhance performance.
• Gap Analysis & Curriculum Updates: Identify training needs through performance data, continuously refine content, tools, and training cadence.
• Collaboration: Work closely with sales leads and senior management to align training with business goals and KPIs.
• Training Metrics Reporting: Track and report on trainee progress, course effectiveness, and impact on admission conversion rates.

Requirements

• Experience: Minimum 2 years as a Sales Trainer or Sales Coach; EdTech or school-industry experience preferred.
• Sales Background: Prior experience in sales (e.g. Admission Counsellor, Business Development) is advantageous.
• Communication Skills: Excellent verbal and written communication; strong presentation skills.
• Trainer Tools: Comfortable designing e-learning modules, in-person workshops, and blended learning content.
• Analytical Mindset: Capable of analysing call data and training results to drive insights and improvement.
• Organisational Excellence: Proven ability to manage full training cycles, maintain documentation, and meet deadlines.

Preferred Qualifications

• Experience with role-plays, simulations, or interactive workshops as instructional techniques.
• Familiarity with CRM systems and LMS/eLearning platforms.
• Experience coaching entry-level and experienced Admission Counsellors in Educational/SaaS environments.

Impact Metrics

• Admission counsellor ramp-up time
• Training completion and pass rates
• Call quality and conversion rates pre/post-training
• Trainee feedback and satisfaction scores

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Work Location: In person