Sales Co-ordinator

We, ISOTEX Corporation Pvt. Ltd., are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our capabilities, we are repeated awarded as India's leading heater and boiler exporter by EEPC India.

ISOTEX also provides complete design, development and installation of complete heating plant from scratch, start to finish on turnkey basis serving as single source vendor for customers.

ISOTEX also undertakes integrated cogeneration systems, involving simultaneous generation of multiple energy sources viz power, heating and cooling. ISOTEX has executed number of EPC boiler and heater plants across the globe. Our expertise in Boiler and Heater plants that use a variety of fuels along with proven track record and timely execution with world class safety standards and reliable plant operations post commissioning, makes us the preferred EPC partner.

We are having state-of the art modern manufacturing facilities spread over total area of 60,000 Sqm at various locations with ASME, PED, GoST, DOSH certifications.

For more details on company profile you can refer www.isotexglobal.com

We are seeking a highly organized and proactive International Sales Coordinator to join our dynamic sales team. The International Sales Coordinator will be responsible for supporting our international sales efforts by coordinating sales activities, managing customer inquiries, and ensuring smooth order processing and fulfillment. The ideal candidate will have excellent communication skills, attention to detail, and a passion for delivering exceptional customer service in a global marketplace.

• Sales Support and Coordination:
• Coordinate sales activities, including lead generation, prospecting, and customer outreach, to drive sales growth in international markets.
• Respond to customer inquiries, requests for product information, and pricing quotations in a timely and professional manner.
• Order Processing and Fulfillment:
• Process and manage international sales orders from receipt to fulfillment, ensuring accuracy, completeness, and timely delivery to customers.
• Coordinate with internal departments, including logistics, production, and finance, to ensure smooth order processing and shipment arrangements.
• Monitor order status, track shipments, and communicate updates to customers regarding delivery schedules and any changes or delays.
• Customer Relationship Management:
• Build and maintain strong relationships with international customers, distributors, and sales representatives to drive customer satisfaction and loyalty.
• Gather customer feedback and market intelligence to identify customer needs, preferences, and trends, and relay insights to the sales team for strategic decision-making.
• Sales Administration and Reporting:
• Maintain accurate records of sales activities, customer interactions, and order details in CRM systems or sales databases.
• Prepare quotations, sales reports, forecasts, and performance metrics to track sales performance, monitor key indicators, and support decision-making by the sales management team.
• Assist in the preparation of sales presentations, proposals, and marketing materials for international markets.

The Ideal candidate for this position will be::

• Bachelor's degree in Business Administration, Marketing, Domestics Business, or related field.
• 2-3 years of experience in sales coordination, customer service, or related roles, preferably in an Domestics sales environment.
• Strong understanding of international trade practices, export regulations, and logistics operations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and partners from diverse cultural backgrounds.
• Proficiency in MS Office suite, CRM systems, and other sales and customer relationship management tools.
• Detail-oriented, organized, and able to prioritize tasks to meet deadlines in a fast-paced environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Work Location: In person