Punjab State Head [Preference : Experience In Key Locking Software]

Job Title: State Head – Telecom Operations
Location: [Punjab]
Industry: Telecommunications/Software
Reporting To: Zonal/Regional Director

Job Summary:

We are seeking a dynamic and result-oriented State Head to lead and manage our telecom operations within the state. The ideal candidate will come with a strong background in the telecom industry, with proven experience in driving business growth, managing cross-functional teams, ensuring network excellence, and executing strategic initiatives. This is a leadership role demanding sharp business acumen, operational efficiency, and a deep understanding of the telecom landscape.

Roles & Responsibilities:

● Establish, Manage Relationships & Engagement with the Distributor & ASM

● Oversight of team – organizes resources, sets goals, calls out strategy to ASM on a day-to-day basis

● Managing day-to-day sales targets

● Build strong relationship with the sales team by growing to ensure operational cohesion & effective sales foundation for future growth

● Taking weekly and monthly calls with Distributor & ASM

● Market billings through FOS

● Identify and drive continuous improvements and initiatives

● Coach & mentor Team lead so that they can manage their teams better

● Hiring of Manager, ASM and ZSM

Key Responsibilities:

• P&L Management: Own and manage the Profit & Loss for the state. Drive revenue growth and optimize operational costs.
• Sales & Business Development: Lead state-level sales initiatives including B2C, B2B, and channel partner engagements to achieve subscriber and revenue targets.
• Network Operations: Oversee network rollout, maintenance, and quality. Work closely with the technology and infrastructure teams to ensure seamless service delivery.
• Regulatory Compliance: Liaise with TRAI, DoT, and other government bodies. Ensure full compliance with telecom regulations and licensing requirements.
• Team Leadership: Lead a large cross-functional team comprising sales, marketing, customer service, network operations, and support staff. Build a high-performance culture.
• Customer Experience: Ensure best-in-class customer experience and drive customer satisfaction across all touchpoints.
• Market Intelligence: Monitor competitor activity, identify opportunities, and execute local market strategies to maintain leadership in the region.
• Reporting: Present regular reports to senior management on KPIs, revenue, network performance, and other critical business metrics.

Education & Experience:

● Essential Qualifications: Graduate / Post-Graduate

● Desirable Qualifications: English and Hindi language proficiency

● Minimum of 6+ years of experience in the Regional or Zonal sales

● Excellent written and verbal communication

● Strong comprehensive and analytical abilities

● Software Knowledge: Excel, Google Sheet & PowerPoint

● Managing & measuring work

● Travelling across the state is mandatory

• Strong leadership, communication, and stakeholder management skills.
• Proven ability to manage large teams and drive results under pressure.
• Excellent analytical and problem-solving abilities.

Preferred Experience:

• Strong network of industry contacts within the state and hand on expert in key locking software.

Compensation: Competitive salary with performance-based incentives

Employment Type: Full-time

Job Types: Full-time, Permanent

Pay: ₹1,800,000.00 - ₹2,400,000.00 per year

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Model Town, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Language:

• English , Hindi (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Application Deadline: 07/08/2025
Expected Start Date: 23/07/2025