On-site
Full Time
Key Responsibilities Collaboration & Reporting: Report and collaborate with the product development team on key metrics and product performance. Data Analysis: Gather and analyze product data, including web analytics, statistics, and consumer trends, to drive product decisions. Technical Communication: Understand, read, and communicate technical information effectively with cross-functional teams. Cross-functional coordination: Work closely with operations, product, and engineering teams to ensure seamless execution. Problem-solving: Suggest and implement fixes to complex product issues based on analysis and impact. Product Improvement: Identify and recommend improvements to existing product features. Production Support: Provide timely support for resolving production issues. Technical Troubleshooting: Hands-on experience in troubleshooting product-related technical issues. Required Skills & Experience Education: Bachelor’s degree in Technology Experience: Minimum of 3-6 years in a similar role; B2C company experience preferred. Product Insight: Strong ability to analyze industry trends and suggest product improvements. Technical Proficiency: Hands-on experience with Shell/UNIX commands, MySQL/SQL, and Linux OS. Incident Management: Familiarity with incident handling and escalation processes. Tools: Experience with project management tools like Confluence, JIRA. Communication: Excellent communication and interpersonal skills. Show more Show less
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